SMART Smart Board 6055i User manual

SMARTBoard® 8055i,
8055i-SMP and
8055ie-SMP
Interactive flat panels
User’s guide

Product registration
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Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark notice
SMARTBoard, SMART Ink, SMARTNotebook, SMARTMeetingPro, DViT, SMARTGoWire, smarttech, the SMART logo and all SMART taglines are trademarks or
registered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Mac and Macintosh are trademarks of Apple Inc., registered in the U.S. and other
countries. Windows is either a registered trademark or a trademark of Microsoft Corporation in the U.S. and/or other countries. All third-party product and company names
may be trademarks of their respective owners.
Copyright notice
© 2012 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
Patent No. US6320597; US6326954; US6741267; US6803906; US6947032; US6954197; US6972401; US7151533; US7236162; US7411575; US7619617; US7643006;
US7692625; US7755613; US7757001; USD612396; US6563491; US6829372; US7880720; USD612396; USD616462; USD617332; and USD636784. Other patents pending.
06/2012

Important information for your
interactive flat panel
WARNING
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and product damage which may not be covered by your warranty.
lDo not open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids your warranty.
lDo not stand (or allow children to stand) on a chair to touch the surface of your SMART
product. Rather, mount the product at the appropriate height.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lIf your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
lEnsure that any cables extending across the floor to your SMART product are properly
bundled and marked to avoid a trip hazard.
lDo not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not be
covered by your warranty.
lDo not place any heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by your warranty.
lUseonly extension cords and outlets into which this product’s polarized plug can be fully
inserted.
lUse the power cable provided with this product. If a power cable is not supplied with this
product, please contact your supplier. Use only power cables that match the AC voltage of
the power outlet and that comply with your country’s safety standards.
lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
i

lDo not move or mount the interactive flat panel by connecting rope or wire to its handles.
Because the interactive flat panel is heavy, rope, wire or handle failure could lead to personal
injury.
lUse only VESA®-approved mounting hardware.
lDisconnect all power cables for your interactive flat panel from the wall outlet and seek
assistance from qualified service personnel when any of the following occurs:
oThe power cable or plug is damaged
oLiquid is spilled into the interactive flat panel
oObjects fall into the interactive flat panel
oThe interactive flat panel is dropped
oStructural damage such as cracking occurs
oThe interactive flat panel behaves unexpectedly when you follow operating
instructions
C A U T I ON
lBefore you clean your SMART product, shut down or disconnect the computer. Otherwise,
you may scramble the desktop icons or inadvertently activate applications when you wipe
the screen.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
lFor SMARTBoard 8055ie-SMPinteractive flat panel only: The external power supply needs
to meet the Limited Power Source (LPS) requirements of CSA/UL/IEC/EN 60950-1, when
required.
lThis SMART product should be used only with European TN and TT power distribution
systems.
It is not suitable for older, IT-type power distribution systems found in some European
countries. "This system (IT-type) is widely used isolated from earth, in some installations in
France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral
not distributed, at 230V line-to-line." (IEC 60950:1999)
Contact qualified personnel if you’re uncertain of the type of power system available where
you’re installing your SMART product.
I M P O R T A N T I N F O R M A T I O N F O R Y O U R I N T E R A C T I V E F L A T P A N E L
ii

lYou must connect the USB cable that came with your SMARTBoard® interactive flat panel
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive flat panel.
I M P O R T A N T I N F O R M A T I O N F O R Y O U R I N T E R A C T I V E F L A T P A N E L
iii

Contents
Important information for your interactive flat panel i
Chapter 1: About your interactive flat panel 1
Feature highlights 2
Interactive flat panel components 3
Chapter 2: Installing your interactive flat panel 9
Environmental requirements 9
Wall-mounting your interactive flat panel 10
Chapter 3: Connecting computers and peripheral devices 13
Installing the speakers 14
Connecting a room control system 15
Connecting computers to your interactive flat panel 16
Connecting to power and computer 1 17
Installing computer 2 connection 18
Disabling the USB receptacle on the side terminal panel 20
Connecting peripheral devices to your interactive flat panel 21
Chapter 4: Installing SMART software 23
Installing SMARTMeetingPro software 24
Installing SMARTNotebook software 24
Chapter 5: Using your interactive flat panel 27
Turning on and turning off your interactive flat panel 28
Understanding presence detection 29
Using the infrared remote control 30
Getting started with your SMARTBoard interactive flat panel 34
Playing audio files on your interactive flat panel 45
Using the USB receptacle 46
Chapter 6: Using guest laptops with your interactive flat panel 47
Connecting a guest laptop 47
Using a SMARTGoWire cable 48
Connecting computer 2 50
Chapter 7: Maintaining your interactive flat panel 51
Updating your SMART software and firmware 51
Calibrating your interactive flat panel 54
Orienting your interactive flat panel 55
v

Replacing a pen nib 55
Cleaning the screen 56
Cleaning the presence detection sensors 56
Cleaning the camera windows and reflective tape 57
Maintaining ventilation 57
Preventing condensation 58
Checking the interactive flat panel installation 58
Removing your interactive flat panel 58
Transporting your interactive flat panel 60
Chapter 8: Troubleshooting for your interactive flat panel 61
Resolving image issues 61
Resolving touch control and digital ink issues 66
Resolving audio issues 69
Resolving remote control issues 70
Troubleshooting presence detection 70
Resolving issues using the SMART Connection Wizard 72
Resolving issues using SMART Board Diagnostics 73
Appendix A: Adjusting video settings with the on-screen display menu 75
Changing settings in the OSD menu 75
Main menu settings 76
Appendix B: Hardware environmental compliance 81
Waste Electrical and Electronic Equipment regulations (WEEE directive) 81
Restriction of Certain Hazardous Substances (RoHS directive) 81
Batteries 81
Packaging 82
Index 83
C O N T E N T S
vi

Chapter 1: About your interactive flat panel
Feature highlights 2
Commercial-grade, touch-enabled flat panel 2
Elegant, sophisticated design 2
Software 2
Presence detection 2
Dual sketch capabilities 2
SMARTInk™ 2
Touch and gestures 3
Durable surface 3
Interactive flat panel components 3
Front view 3
LCD screen 3
Presence detection 4
Camera and reflective tape channel 4
Pen and eraser holders 4
Color select module 5
Front control panel 5
Infrared remote control 5
Left side view 6
Menu control panel 6
USB receptacle 6
Side terminal panel 6
Back view 7
Bottom terminal panel 7
Inside terminal panel 8
Speaker wire connections 8
Chapter 1
1

Feature highlights
Commercial-grade, touch-enabled flat panel
Your SMARTBoard 8055i interactive flat panel features SMART’s proprietary DViT® (Digital Vision
Touch) technology on an LCD screen which enables you to select, write and erase on the interactive
surface. It enables you to do everything you can do at your computer—open and close applications,
conference with others, create new documents or edit existing ones, visit websites, play and
manipulate video clips and more—just by touching the interactive surface. Two users can also draw
on the interactive surface at the same time, and you can use an array of gestures within applications.
Elegant, sophisticated design
The professional design and crisp, eye-catching visuals of the SMARTBoard 8055i interactive flat
panel make it perfect for any high-end workspace.
Software
To use all the features of your interactive flat panel described in this guide, go to
smarttech.com/downloads and ensure that you have the latest version of SMART software and
SMART Product Drivers installed on your computer.
Presence detection
The interactive flat panel has two presence detection sensors on its frame that can detect people up
to 16' (5 m) away. When the sensors detect people in the room, the interactive flat panel turns on.
When the sensors no longer detect people in the room, the interactive flat panel turns off.
Dual sketch capabilities
Two people can each pick up a pen and draw on the interactive surface at the same time, providing a
higher degree of interactivity.
SMARTInk™
SMARTInk enables you to write and draw in digital ink over open applications, files, folders,
websites and any other open window on your computer. When you write outside the open windows on
your computer, a SMARTInk Note appears and you can write inside the note.
When you open an application that has its own ink tools, you can turn off SMARTInk, and then use
the application's ink tools to write in the content.
C H A P T E R 1
About your interactive flat panel
2

For more information, see the SMARTInk user’s guide for Windows® operating systems
(smarttech.com/kb/170191) or SMARTInk user's guide for MacOSX operating system software
(smarttech.com/kb/170192).
Touch and gestures
You can perform mouse functions with your finger, and write and erase digital ink with a pen tray pen
or the eraser. The object awareness feature enables you to pick up a pen, and then write, select or
erase without replacing the pen.
Durable surface
The SMARTBoard 8055i interactive flat panel features a hardened glass screen.
Interactive flat panel components
Front view
The front of your interactive flat panel includes the LCD screen, the cameras and reflective tape
channel, sensors for presence detection, the pen holders with the pens, the eraser holder with an
eraser and the color select module.
LCD screen
The screen is 52 3/8" W × 32 5/16" H (133 cm × 82 cm), with a 55" (140 cm) diagonal, 16:9 format.
For information on cleaning your LCD screen, see Cleaning the screen on page 56.
C H A P T E R 1
About your interactive flat panel
3

Presence detection
The interactive flat panel has two presence detection sensors on its frame that can detect people up
to 16' (5 m) away. When the sensors detect people in the room, the interactive flat panel turns on.
When the sensors no longer detect people in the room, the interactive flat panel turns off.
For information on cleaning your sensors, see Cleaning the presence detection sensors on page 56.
For more information on presence detection settings, see Proximity control settings on page 79.
N O T E
If ECOSTANDBY is enabled, presence detection functionality is limited. For more information, see
Setup settings on page 78
Camera and reflective tape channel
The interactive flat panel screen is bordered by a channel that contains reflective tape. Each corner
has a camera that tracks finger and pen positions across the screen. For information on cleaning your
camera windows and reflective tape, see Cleaning the screen on page 56.
C A U T I ON
lDo not damage or remove the reflective tape.
lKeep the reflective tape dry.
I M P OR T A N T
lDo not attach items such as adhesive notes to the screen because they will interfere with the
cameras.
lDo not place anything in the channel because it will interfere with the cameras.
Pen and eraser holders
The bottom bezel contains magnetic holders for two pens and an eraser. Removing a pen or the
eraser from the holders activates it and enables you to either draw or erase digital ink.
C A U T I ON
When returning the pen or eraser to the magnetic holder, ensure that it is centered on the holder to
prevent the pen or eraser from falling and potentially being damaged.
C H A P T E R 1
About your interactive flat panel
4

Color select module
The color select module enables you to access the help function, open the on-screen keyboard,
select pen color, activate the right-click and orient the interactive flat panel.
Front control panel
The front control panel contains the volume
control, mute, input and power buttons, as
well as the status light and infrared remote
control sensor.
I M P OR T A N T
Do not cover or block this area or you could
have reduced use of the infrared remote
control.
In normal use
lThe volume, mute and input buttons
are blue.
lThe power button is green.
lThe status light is green.
For information on diagnosing issues using
the front control panel lights, see Diagnosing
blank screen issues using the front control
panel lights on page 61.
Infrared remote control
The infrared remote control enables you to turn on and turn off your interactive flat panel, change the
input source, adjust the volume, access the on-screen menu and more. For more information on the
infrared remote control, see Using the infrared remote control on page 30.
C H A P T E R 1
About your interactive flat panel
5

Left side view
The left side of your interactive flat panel has the
menu control panel and the side terminal panel.
Menu control panel
The menu control panel enables you to access the on-screen display menu to adjust display and
audio settings. For more information on the on-screen display menu, see Adjusting video settings
with the on-screen display menu on page 75.
USB receptacle
The USB receptacle takes a USB type A connector, such as a USB memory drive. For more
information on this receptacle, see Using the USB receptacle on page 46.
N O T E
You can disable this USB receptacle so a computer cannot access it. For instructions, see
Disabling the USB receptacle on the side terminal panel on page 20.
Side terminal panel
The side terminal panel has USB and HDMI receptacles for connecting a guest laptop. For more
information on the side terminal panel, see Connecting a guest laptop on page 47.
C H A P T E R 1
About your interactive flat panel
6

Back view
The back of the interactive flat panel includes the bottom terminal panel, the inside terminal panel and
the speaker wire connections.
I M P OR T A N T
Connect all required cables before you wall-mount your interactive flat panel. Some connectors
could be inaccessible after wall mounting.
Bottom terminal panel
The bottom terminal panel contains the main power switch and several connections, including both
touch control connections and connections for auxiliary input and output devices, such as DVD
players, Blu-ray™ players and VCRs.
C H A P T E R 1
About your interactive flat panel
7

C A U T I ON
The AC power outlet is designated for a component of the SMART Board 8055ie-SMP interactive
flat panel with appliance. See Replacing the appliance on your SMART product (FRU - Appliance -
SB8) (smarttech.com/kb/170062).
Inside terminal panel
The inside terminal panel is on the left side of the
interactive flat panel and contains the touch
control USB connections and the room control
input and output.
Speaker wire connections
The speaker wire connections are located in the bottom
terminal panel.
C H A P T E R 1
About your interactive flat panel
8

Chapter 2: Installing your interactive flat
panel
Environmental requirements 9
Wall-mounting your interactive flat panel 10
Important mounting considerations for trained installers 11
Choosing a mounting location 11
Choosing a mounting height 12
You need a team of professional installers to install your SMARTBoard 8055i interactive flat panel.
This chapter provides additional considerations and details for installing your interactive flat panel.
I M P OR T A N T
Because the receptacles might not be accessible after wall-installation, consider connecting cables
for speakers, computers and peripheral devices while the interactive flat panel is still in its
packaging or is suspended from a lifting device. For more information, see Connecting computers
and peripheral devices on page 13.
Environmental requirements
Before installing your interactive flat panel, review the following environmental requirements. For
more detailed information, see SMART Board 8055i and 8055i-SMPinteractive flat panel
specifications (smarttech.com/kb/170179) or SMART Board 8055ie-SMPinteractive flat panel with
appliance specifications (smarttech.com/kb/170178).
Environmental requirement Parameter
Power requirements 0.8A to 1.8A at 100V to 240V AC, 50 Hz to 60 Hz
Power consumption at 77ºF
(25ºC)
Typically up to 148 W (brightness at 80% and volume at 50),
maximum 178 W (brightness and volume at maximum)
Operating temperature 41°F to 95°F (5°C to 35°C)
Chapter 2
9

Environmental requirement Parameter
Storage temperature -4°F to 140°F (-20°C to 60°C)
Humidity 5% to 80% relative humidity, non-condensing
Ventilation Maintain a 4" (10 cm) ventilation area around your interactive flat
panel to enable its cooling fans to operate. Do not store or
operate your interactive flat panel in dusty environments
because dust could interfere with the product’s ventilation and
cooling.
Water and fluid resistance lIntended for indoor use only. Doesn’t meet any salt-spray
or water ingress requirements.
lDon’t pour or spray liquids directly onto the interactive flat
panel or any of its sub-components. These liquids might
get into areas where they could damage sensitive
electronic components. Refer to page 56 for detailed
instructions on cleaning your interactive flat panel.
Wall-mounting your interactive flat panel
Use a team of trained, professional installers to install your interactive flat panel.
WARNING
lImproper installation can result in personal injury or product damage.
lYour interactive flat panel weighs 98 lb. (44.5 kg). Refer to local building codes to ensure your
installation area can support this weight.
C A U T I ON
Do not allow the weight of the interactive flat panel to rest on the color select module because it is
not designed to support product weight. Attach other components while the interactive flat panel is
either still in its packaging or suspended from a lifting device to prevent the weight of the interactive
flat panel from damaging the color select module.
I M P OR T A N T
lSave all product packaging so that it is available if you need to transport your interactive flat
panel. If your original packaging is not available, you can purchase new product packaging
from your authorized SMART reseller (smarttech.com/where).
C H A P T E R 2
Installing your interactive flat panel
10

lAttach the speakers and connect the speaker wires to the interactive flat panel before you
wall-mount it. For more information, see Installing the speakers on page 14.
Important mounting considerations for trained installers
Consider the following when mounting the interactive flat panel on a wall:
ll Plan your workflow to include cabling because some cable connection points might not be
accessible after installation.
lCarry and lift the interactive flat panel by gripping the handles and sides.
lTo mount the interactive flat panel on a wall, you require a standard VESA 600 mm × 400 mm
compatible wall mount bracket (not included). The wall mount bracket must have minimum
depth of 14 mm to ensure sufficient space for the speakers.
lUse M8 screws to fasten the wall bracket. The screws must be 14–15 mm long plus the
thickness of the bracket and the washer.
lThe recommended fasten force is 99.57–121.70 in-lb. (11.25–13.75 N·m).
lRefer to the instructions included with the mounting equipment for more detailed information.
Choosing a mounting location
Consider the following when you select a location for the interactive flat panel:
lThe wall must be strong enough to support the interactive flat panel and the mounting
equipment. The interactive flat panel weighs 98 lb. (44.5 kg).
lDo not install the interactive flat panel in a location where a door or gate could hit it.
C H A P T E R 2
Installing your interactive flat panel
11

lDo not install the interactive flat panel in an area where it will be subjected to strong vibrations
or dust.
lDo not install the interactive flat panel near where the main power supply enters the building.
lEnsure adequate ventilation or provide air conditioning around the interactive flat panel so that
heat can flow away from the unit and the mounting equipment.
lIf you mount the interactive flat panel in a recessed area, leave at least 4" (10 cm) of space
between the interactive flat panel and the recess walls to enable ventilation and cooling.
Choosing a mounting height
Consider the general height of your user community when your choose the mounting height for the
interactive flat panel.
C H A P T E R 2
Installing your interactive flat panel
12