Soleus Air SG-TTW-12HC User manual

Electronic Through the Wall Air Conditioner
Operating Instructions
Models
SG-TTW-10HC
SG-TTW-12HC
SG-TTW-14HC

Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will
provide you with valuable information necessary for the proper care and maintenance of your new
product. Please take a few moments to thoroughly read the instructions and familiarize yourself with
all the operational aspects of your new air conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store
name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:
2
This is a safety alert symbol.
This symbol alerts you to potential hazards that can harm you or others or even cause
death.
All safety messages will directly follow the safety alert symbol and/or the words
“DANGER” or “WARNING”.
Failure to immediately follow these
instructions may cause serious injury
or even death.
All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.
x Plug into a grounded 3 prong outlet.
x Do not remove the ground prong.
x Do not use a plug adapter.
x Do not use an extension cord.
x Unplug the air conditioner before servicing
x Use two or more people to move and install the air
conditioner

3
Recommended Ground Method
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus-
tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.
LCDI Power Cord and Plug - NEMA 6-20P
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and plug as
required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord with no termination
on the load side and a LCDI attachment plug on the line side.
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the nominal current
leakage between the cord shield and either load conductor exceeds a predetermined value. The cord will remain de-
energized until the devise has been manually reset. This is intended to reduce the risk of a fire in the power cord or
combustible materials nearby. The cord shields are not grounded and they must be considered a shock hazards if
exposed. The cord shield must not be connected to ground or to any exposed metal.
The test and reset buttons on the LCDI Plug are used to check if
the plug is functioning properly. To test the plug:
1. Plug power cord into a wall outlet, the power light will turn
on.
2. Press the TEST Button, the circuit should trip and cut all
power to the air conditioner. The power light will turn off.
3. Press the RESET button for use. The power light will turn
back on.
If a test is performed and the indicator light remains ON prior to
pressing RESET, current leakage has been detected. Do not
use the air conditioner or attempt to reset the LCDI Plug. Con-
tact Customer Service for troubleshooting recommendations.
ELECTRICAL REQUIREMENTS
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock
The electrical ratings for your air conditioner are listed on the model and serial
number label located on the front left side of the unit (when facing the front).
Specific electrical requirements are listed in the chart below. Follow the
requirements below for the type of plug on the power supply cord.
Power Supply Cord
NEMA 6-20P
It is the customer’s responsibility:
• To contact a qualified electrician
• To assure that the electrical installation is adequate
and in conformance with the National Electrical Code,
ANSI/NFPA 70 - latest edition, and all local codes and
ordinances.
Copies of the standards listed may be obtained from:
National Fire Protection Association
One Batterymarch Park
Quincy, Massachusetts 02269

IMPORTANT SAFETY INSTRUCTIONS
4
Read all instructions before using this air conditioner
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Read
product labels for flammability and other warnings.
ACCIDENT PREVENTION
To reduce the risk of fire, electrical shock, or injury to persons when using your air conditioner, follow basic precautions,
including the following:
x Be sure the electrical service is adequate for the model you have chosen. This information can be found on the se-
rial number plate located on the side of the cabinet or behind the grille.
x If the air conditioner is to be installed in a window, you will probably want to clean both sides of the glass prior to in-
stallation. If the windows is a triple-track type with a screen panel included, remove the screen completely before
installation.
x Be sure the air conditioner has been securely and correctly installed according to the installation instructions pro-
vided with this manual. Save this manual and the installation instructions for future use when removing and reinstall-
ing the unit.
x When handling the air conditioner, be careful to avoid cuts form sharp metal fins on the front and rear coils.

SPECIFICATIONS
x Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
x Power consumption is measured when the fan runs at the highest speed setting.
x These specifications are for reference only. For actual data, please refer to the rating label on the unit.
NORMAL OPERATING SOUNDS
5
Model SG-TTW-10HC SG-TTW-12HC SG-TTW-14HC
Power Supply (Ph/V/Hz) 1/230-208/60 1/230-208/60 1/230-208/60
Dehumidifier Capacity (Pints/Day) 60 91.6 100.8
Rated Cooling Capacity (BTU/Hr) 10,000/9,700 12,000/11,700 14,000/13,600
Rated Heating Capacity (BTU/Hr) 10,600/8,600 10,600/8,600 10,600/8,600
Cooling Power Input (Watts) 1,060/1,030 1,280/1,240 1,650/1,600
Heating Power Input (Watts) 3,450/2,800 3,450/2,800 3,450/2,800
Rated Current Cooling (Amperage) 4.8/5.1 6.0/6.5 7.0/7.5
Rated Current Heating (Amperage) 15/13.6 15.0/13.6 15/13.6
EER (Cooling) 9.4 9.4 8.5
Noise Level Indoor/Outdoor [dB(A)] 59/70 59/70 61/70
Air Flow (CFM) 290 300 320
Product Dimensions WxHxD (Inches) 24 x 14.5 x 20.625 24 x 14.5 x 20.625 24 x 14.5 x 20.625
Product Weight (LBS) 79.4 81.6 84
Refrigerant R-410A R-410A R-410A

6
Before you start using your air conditioner, please familiarize yourself with the control panel and remote control the func-
tions of each. This air conditioner can be controlled by the control panel (touch pad) or the included remote control.
OPERATING YOUR AIR CONDITIONER
CONTROL PANEL (TOUCH PAD for cool only model)
LOWERS
TEMPERATURE
OR TIME
TEMPERATURE
OR TIME
RAISES
SETS FAN SPEED
SETS MODE
SLEEP MODE
TEMPERATURE/TIME
DISPLAYS
TURNS UNIT
ON OR OFF
TIMER
LOWERS
TEMPERATURE
OR TIME
TEMPERATURE
OR TIME
RAISES
SETS FAN SPEED
SETS MODE
SLEEP MODE
TEMPERATURE/TIME
DISPLAYS
TURNS UNIT
ON OR OFF
TIMER
CONTROL PANEL (TOUCH PAD for cool and heat model)

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●
ON/OFF button
ON/OFF
Remote control
Signal transmitter
AUTO
COOL
SAVE
FAN
HEAT (Only for cooling and heating unit.)
Fan 2Fan 1
Fan 3 Fan 4
Don't drop or throw the remote control; Don't let any liquid in the remote control and
Note: Be sure that there are no obstructions between receiver and remote controller;
put the remote control directly under the sunlight or any place where is very hot.
●Press this button, Auto, Cool,Save(Energy
Saver), Fan,Heat mode can be selected
MODE button
MODE
circularly. Auto mode is default while
power on. UnderAutomode,thetemperature
will not bedisplayed;UnderHeatmode,
the initial value is 28 ℃
;Under other
modes,
the initial value is 25℃.
●Press this button, Sleep On and Sleep
Off can be selected. After powered on,Sleep
SLEEP button
SLEEP
Off is defaulted. After the unit is turned
off, the Sleep function is canceled. After
Sleep function set up, the signal of Sleep
will display. In this mode, the time of timer
can be adjusted. Under Fan and Auto
modes, this function is not available.
●Bypressingthiskey,youmayselectAUTO,
FAN 1, FAN 2, FAN 3 or FAN 4, and may
FAN button
FAN
cool, save and heat mode. After being
energized, AUTO is defaulted.
(oF)
82
(oF)
77
Press this button, the unit will be turned on,
press it once more, the unit will be turned
off. When turning on or turning off the unit,
the Timer, Sleep function will be canceled,
but the presetting time is still remained.
also cycle between them. FAN 4 only in
●
SWING button
SWING
Press this key to activate or deactivate
the swing.
AUTO COOL SAVE
FAN
HEAT
Air Conditioner Features(continued)

8
with multifunction; For some function, which the model dosen't have, if press the
corresponding button on the remote controller that the unit will keep the original
running status.
Notice: This is a general use remote controller, it could be used for the air conditioners
Remote control
●
+ button
+
●Presetting temperature can be decreased.
Press this button, the temperature can be
- button
-
set up, continuously press this button
and hold for two seconds, the relative
contents can quickly change, until unhold
this button and send the order that the ℃
(oF) signal will be displayed all the time.
The temperature adjustment is unav-
ailable under the Auto mode, but the order
can be sent by if pressing this button.
For presetting temperature increasing.
Press this button,can set up the temperature,
when unit is on . Continuously press and
hold this button for more than 2 seconds,
the corresponding contents will be
changed
rapidly, until unpress the button
laying all along. In Auto mode, the temp-
erature can not be set up, but operate this
button can send the signal. Centigrade
setting range :16-30; Fahrenheit scale
setting range 61-86.
then send the information, is disp-
●
By pressing this key under switch-off state,
you may set the time for auto switch-on. The
TIMER button
TIMER
range of setting is 0.5 ~ 24 hours. The
characters "T-ON" and "H" will flash for 5
seconds. Within 5 seconds,you may make
one press of this key to complete the setting
and send the message.If the setting is valid,
the set time will be displayed for 2 seconds
before display of the temperature message.
During flash, you may press "+" key to
increase the value and press "-" key to decrease
the value. The time will increase or decrease
by 0.5 hours with each press of this key.
If pressing "+" or "-" key continuously, the
time value will change rapidly. The remote
controller can increase the set time by 0.5
hours every 0.25 seconds. After being
energized, the fault is no timer setting, and
there is no display of "T-ON" or "H". Press
ON/OFF key to switch on the unit and cancel
the auto switch-on.When the temperature
display becomes constant, you may press
this key again to display the remaining set
time. The time value, "T-On" and "H" will
display constantly for 2 seconds. After 2
seconds,the preset temperature will be
displayed. Within these 2 seconds, you may
press this key again to cancel the auto
switch-on and send the message.
By pressing this key under switch-on state,
you may set the time for auto switch-off.
The method of setting as the same as for
auto switch-on.
●
C( F)
o o
Air Conditioner Features(continued)

9
Introduction for special function
1. After powered on, press ON/OFF button, the unit will start to run.(Note: When
it is powered off, the guide louver of main unit will close automatically.)
2. Press MODE button, select desired running mode, or press COOL or HEAT
mode to enter into the corresponding operation directly.
3. Pressing + or - button, to set the desired temperature. (It is unnecessary
to set the temp. at AUTO mode.)
4. Pressing FAN button, set fan speed, can select AUTO, FAN 1, FAN 2,
FAN 3 or FAN 4.
5. Pressing SWING button, to select the swing.
1. Press SLEEP button, to set sleep.
2. Press TIMER button, can set the scheduled timer on or timer off.
Guide for operation- General operation
Guide for operation- Optional operation
When AUTO RUN mode is selected, the setting temperature will not be displayed on the
LCD, the unit will be in accordance with the room temp. automatically to select the
suitable running method and to make ambient comfortable.
★About AUTO RUN
Under switch-on or switch-off state, you may hold "+" and "-" key simultaneously to lock and
unlock the keypad. When locked, the display will show the LOCK icon, in which case the
lock icon will flash three times upon operation of any key. After the keypad is unlocked, the
lock icon on the display will be hidden. After being energized, the default is unlock.
About switch between Fahrenheit and Centigrade
Under switch-off state, you may hold "-" and "MODE" keys simultaneously to switch between
and
℃℉.
★
★About LOCK
1.
Changing batteries and notices
4.
2.
3.
★
●
●
●
●
●
Slightly to press the place to take out the back cover of wireless
remote control.(As shown in figure)
Take out the old batteries. (As show in figure)
Insert two new AAA1.5V dry batteries, and pay attention to the polarity.
(As show in figure)
Attach the back cover of wireless remote control. (As show in figure)
When changing the batteries, do not use the old or different batteries,
If the wireless remote control will not be used for a long time, please
otherwise, it can cause the malfunction of the wireless remote control.
take them out, and don't let the leakage liquid damage the wireless
remote control.
The operation should be in its receiving range.
It should be placed at where is 1m away from the TV set or stereo sound sets.
If the wireless remote control can not operate normally, please take them out,
after 30s later and reinsert, if they cannot normally run, please change them.
NOTE:
Air Conditioner Features(continued)