Sonova Phonak Audeo L-312 User manual

Phonak Audéo™L-312
User Guide
Phonak Audéo L-312
Phonak Audéo L-312 Trial
Phonak Audéo
™
L-312
Phonak Audéo L-312
Phonak Audéo L-312 Trial
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Wireless hearing aids
Phonak Audéo L90-312
Phonak Audéo L70-312
Phonak Audéo L50-312
Phonak Audéo L30-312
Phonak Audéo L-312 Trial
This user guide is valid for:
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Your hearing aid details
Hearing aid models
cAudéo L-312 (L90/L70/L50/L30)
cAudéo L-312 Trial
Earpieces
c
Dome
c
SlimTip
c
cShell
Battery size
312
312
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Wax lter tools
c
CeruStop
c
CeruShield™
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Your hearing aids have been developed by Phonak –
a world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades of
research and expertise and are designed with your
well-being in mind. We thank you for making such a great
choice and wish you many years of listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your device. Training
is not required for handling of this device. A hearing care
professional will help set up this device according to your
individual preferences during the tting consultation.
For more information regarding features, benets, set up,
use, maintenance or repairs of your hearing aid and
accessories, please contact your hearing care professional
or the manufacturer representative. Additional
information can be found in the datasheet of your
product.
Phonak - life is on
www.phonak.com
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Contents
Your hearing aid
1. Quick guide 7
2. Parts of the hearing aid 9
Instructions for using the hearing aid
3. Left and right hearing aid markings 10
4. On/O 11
5. Batteries 12
6. Putting on the hearing aid 14
7. Removing the hearing aid 15
8. Multi-function button 16
9. Connectivity overview 17
10. Initial pairing 18
11. Phone calls 21
12. Flight mode 26
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Further information
13. myPhonak App overview 28
14. Roger™ overview 29
15. Environmental conditions 30
16. Care and maintenance 32
17. Exchanging the earwax protection 35
18. Service and warranty 42
19. Compliance information 44
20. Information and description of symbols 49
21. Troubleshooting 55
22. Important safety information 58
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1. Quick guide
Left and right hearing aid markings
Changing batteries
1.
Remove the
sticker from the
new battery and
wait 2 minutes.
2.
Open the battery
door.
3.
Place battery in
the battery door
with the at side
facing upwards.
Blue marking for
left hearing aid.
Red marking for
right hearing aid.
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On/O
Multi-function button
The button has several functions. It
functions as a volume control and/or a
program change depending on the hearing
aid programming. This is indicated in your
individual “Hearing aid instructions”. If
paired with a Bluetooth® enabled phone, a
short press will accept and a long press will
reject an incoming call.
Flight mode
To enter ight mode, press the lower part
of the button for 7 seconds while closing
the battery door. To exit ight mode, simply
open and close the battery door again.
OOn
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2. Parts of the hearing aid
The following pictures show the hearing aid model and
compatible earpieces described in this user guide.
You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Comparing your earpiece and your hearing aid with the
following models
Compatible earpieces
Audéo L-312/ Audéo L-312 Trial
cShell
SlimTipDome
Battery door
Anchor (optional) Speaker
(without earpieceattached)
Multi-function button
Tube
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3. Left and right hearing aid markings
There is a red or blue marking on the back of the hearing
aid and on the speaker. This will tell you if it is a left or a
right hearing aid.
Blue marking for
left hearing aid.
Red marking for
right hearing aid.
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4. On/O
The battery door is also the on/o switch.
1.
Closed battery door =
hearing aid is on
2.
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.
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5. Batteries
2.
Open the
battery door.
3.
Place battery in
the battery door
with the at side
facing upwards.
1.
Remove the
sticker from
the new battery
and wait
2 minutes.
If it is dicult to close the battery door: check that
the battery is inserted correctly and that the at side
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged. The at side is marked
with a “+” symbol either on the sticker or on the
battery.
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Replacement battery
This hearing aid requires a size 312 zinc-air battery.
Model
Phonak Audéo
L-312 / L-312 Trial
Zinc-air
battery
size
312
Color
marking on
package
brown
IEC
code
PR41
ANSI
code
7002ZD
Please ensure that you use the correct type of battery
in your hearing aid (zinc-air). Please also read chapter
22.2 for further information on product safety.
Low power: You will hear two beeps when the battery is
low. You will have approximately 30 minutes to change
the battery (this can vary, depending on the hearing aid
settings and battery). We recommend that you always
have a new battery on hand.
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6. Putting on the hearing aid
1.
Place the hearing aid behind your
ear.
2.
Insert the earpiece into your ear
canal.
3.
If there is an anchor attached to
the earpiece, tuck it into the
bowl of your ear to secure your
hearing aid.
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7. Removing the hearing aid
1.
Pull on the bend of the tube and
remove the hearing aid from
behind the ear.
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8. Multi-function button
It functions as a volume
control and/or a program
change depending on the
hearing aid programming.
This is indicated in your
individual “Hearing aid
instructions”. Please ask your
hearing care professional for
a printout.
The multi-function button has several functions.
If the hearing aid is paired with a Bluetooth® enabled
phone, a short press on the upper or the lower part of the
button will accept an incoming call and a long press will
reject an incoming call – refer to chapter 11.
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9. Connectivity overview
The illustration below shows the connectivity options
available for your hearing aid.
* The TV Connector can be connected to any audio source such as a TV, PC or hi- system.
Bluetooth® enabled
devices
TV Connector
connected to TV*
Roger™ microphone Phonak RemoteControl
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10. Initial pairing
10.1 Initial pairing to a Bluetooth® enabled device
1.
On your device (e.g. a phone), ensure that Bluetooth®
wireless technology is enabled and search for Bluetooth®
enabled devices in the connectivity setting menu.
2.
Switch on both hearing aids.
You now have 3 minutes
to pair your hearing aids
with your device.
It is only necessary to perform the pairing procedure
once with each device featuring Bluetooth® wireless
technology. After the initial pairing, your hearing aid
will connect automatically to the device. Initial pairing
can take up to 2 minutes.
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3.
Your device shows a list of Bluetooth® enabled devices.
Select the hearing aid from the list to simultaneously pair
both hearing aids. A beep conrms successful pairing.
For more information about pairing instructions for
Bluetooth® wireless technology, specic to some of
the most popular phone manufacturers, go to:
https://www.phonak.com/com/en/support.html
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10.2 Connecting to the device
After being paired to your device, your hearing aid will
automatically connect again when switched on.
The connection will be maintained as long as the
device remains ON and within range.
Your hearing aid can be connected to up to two
devices and paired to up to eight devices.
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