Sonova Phonak Naida B User manual

User Guide
Phonak NaídaTM B
(B90/B70/B50/B30)

3
Wireless models
Phonak Naída B90-SP
Phonak Naída B90-UP
Phonak Naída B70-SP
Phonak Naída B70-UP
Phonak Naída B50-SP
Phonak Naída B50-UP
Phonak Naída B30-SP
Phonak Naída B30-UP
CE mark applied
2017
2017
2017
2017
2017
2017
2017
2017
This user guide is valid for:
Your hearing aid details
Model
cNaída B-SP (B90/B70/B50/B30)
cNaída B-UP (B90/B70/B50/B30)
Earpiece
cClassic earmold
Battery size
13
675
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Your hearing care professional:

Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Push button
9. Volume control
10. Roger for conversation in noise and
over distance
11. Use of Roger receivers
Further Information
12. Join our hearing loss community!
13. A solution beyond your hearing aid
14. Care and maintenance
15. Service and warranty
16. Compliance information
17. Information and description of symbols
18. Troubleshooting
19. Important safety information
6
8
9
10
11
13
14
15
16
17
19
24
25
28
31
33
38
42
44
Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.
Phonak – life is on
www.phonak.com

6 7
1. Quick guide
Left & right hearing aid markings On/O
Changing batteries Push button
Volume control
1 2
Blue marking for
left hearing aid.
Red marking for
right hearing aid.
Remove the
sticker from the
new battery and
wait two minutes.
3
Open the
battery door.
Place battery in
the battery door
with the “+” symbol
facing upwards.
The push button on your hearing
aid can have various functions.
To increase the volume, press the
volume control upwards. To
decrease the volume, press the
volume control downwards.
O
On

8 9
2. Parts of the hearing aid
The pictures below show the possible earpiece and model
described in this user guide.
Push button
Naída B-SP & B-UP
Hook / sound output
Classic earmold
(detachable)
Battery door
Volume control
Classic earmold
3. Left & right hearing aid markings
There is a red or blue marking to tell you if it is a left
or a right hearing aid.
Blue marking for left hearing aid.
Red marking for right hearing aid.

10 11
4. On/O
The battery door is also the on/o switch.
1
2
Closed battery door =
hearing aid is on
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear
a start-up melody.
5. Batteries
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
Open the
battery door.
1 2
Place battery in
the battery door
with the “+”
symbol facing
upwards.
33
Remove the
sticker from the
new battery and
wait two minutes.

12 13
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (13 or 675) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Checking the following table.
Model
Phonak Naída
B-SP
B-UP
Zinc-air
battery
size
13
675
Color
marking on
package
orange
blue
IEC
code
PR48
PR44
ANSI
code
7000ZD
7003ZD
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
19.2 for further information on product safety.
6. Putting on the hearing aid
1
2
3
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
Place the hearing aid behind
your ear.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.

14 15
7. Removing the hearing aid
1
2
Lift the hearing aid above the upper
part of your ear.
Grasp the earmold with your ngers
and gently remove it.
Please try to avoid gripping the tube to remove the
hearing aid.
8. Push button
The push button on your
hearing aid can have
various functions or is
not active. This depends
on the programming of
the hearing aid which is
indicated in your
individual “Hearing aid
instructions”. Please
ask your hearing
care professional for
this printout.

16 17
9. Volume control
To increase the volume,
press the volume control
upwards. To decrease the
volume, press the volume
control downwards.
The volume control can
be disabled by the hearing
care professional.
10. Roger for conversation in noise
and over distance
Are you often in situations where the noise level is high
or the distance to the speaker/talker is more than
1.5 m (5 feet)? For instance in
• noisy restaurants, cafés and bars
• family gatherings
• business meetings, presentations and lectures featuring
one or more speakers
• one-to-one conversations
• cell phone calls
• watching TV and listening to music
• in the car
• online video calls
Combining your Phonak Naída B hearing aids with a
Roger wireless microphone enables you to hear and
understand more speech in these challenging situations.
www.phonak.com/roger

18 19
The Roger microphone transmits the speaker’s voice
directly into your ears. The system consists of three main
elements: your hearing aids, Roger receivers and the
Roger microphone.
Ask your hearing care professional for a Roger demo
and more information.
SpeakerListener
Hearing
aid with
Roger
receiver
Roger
microphone
Hearing aid
Design-integrated
receiver
Your hearing care professional has already prepared
your hearing aid for use with Roger. Please ask your
hearing care professional for further information.
11.1 Design-integrated Roger receivers
Your Phonak Naída B hearing aids can be equipped with
design-integrated Roger receivers.
With the design-integrated receiver attached, the hearing
aid oers all functionalities and usability as without the
receiver. The hearing aid with the design-integrated
receiver is water resistant, refer to chapter 14.
11. Use of Roger receivers

20 21
With the audio shoe and Roger X receiver attached, the
hearing aid oers the same functionalities and usability
as without the receiver with one important exclusion:
Your hearing aid with the audio shoe is no longer
water resistant.
11.2 Audio shoe and Roger X receiver
Hearing aid
Audio shoe
(removable part)
Battery door
Roger X receiver
(removable part)
1
2
Push the audio shoe
towards the bottom of the
hearing aid. Match the
grooves of both parts.
Push until it snaps into
place and is properly
attached to the hearing aid.
A Roger X receiver can now
be attached.
Attach the audio shoe

22 23
1
Push the three pins of the
Roger X receiver into the
three sockets of the audio
shoe. The Roger X receiver
is correctly attached when
it is clicked into place.
Please refer to the specic receiver user instruction for
further information.
Attach the Roger X receiver
To hear immediately the Roger microphone signal
when required, we recommend to leave the Roger X
receiver attached when not in use.
1
2
Take the hearing aid
between thumb and
forenger. Pull the locking
system on the audio
shoe back.
Pull the audio shoe
upwards with the other
hand. The audio shoe is
now removed from the
hearing aid.
Remove the audio shoe

24 25
12. Join our hearing loss community!
On HearingLikeMe.com you will nd:
• Living with Hearing Loss
A set of interesting articles on how to live with
hearing loss.
• Forum
A forum to meet and engage with a growing number of
people who face the same challenges.
• Blog
A blog to keep up to date with the latest news on
anything hearing.
As your hearing loss progresses, a hearing aid may no
longer be the right solution for you. If you struggle to
understand speech or talk on the phone, it may be
time to consider an Advanced Bionics (AB) cochlear
implant for the next step in your journey to hearing.
With today’s advancements in hearing technology, an
increasing number of people with signicant hearing
loss are enjoying restored hearing with cochlear
implants. This advanced hearing solution is designed
to help you regain the sounds and joys of life you
may be missing because of your hearing loss.
A cochlear implant system consists of two main
components. The external component is a sound
processor that is worn on the outer ear like a hearing
aid or discreetly on the body. The internal component
is the implant, which delivers sound to the hearing
nerve. Unlike hearing aids, cochlear implants bypass
the damaged part of an ear and send electrical signals
directly to the brain via the auditory nerve. Hearing
with cochlear implants can help you hear the sounds
13. A solution beyond your
hearing aid

26 27
that truly enrich life – the sweet songs of nature, shared
laughter among friends, the many dimensions of music,
and much more.
AB and Phonak are sister companies that work together
to help people with signicant hearing loss. The Naída CI
sound processor from Advanced Bionics provides unique,
groundbreaking features that help recipients hear better
in any environment. As a result of the unique
relationship that AB and Phonak share, the Naída CI
sound processor oers some of the features available
with your Naída hearing aids. These features include
technology designed for improved speech understanding
and listening comfort in a variety of situations. If you
have a Roger system for better understanding in noise
and over distance, for enjoying music and TV and cell
phone usage, you can continue to use that with your
Advanced Bionics cochlear implant.
For more information on Naída CI and AB cochlear
implant technology, please visit AdvancedBionics.com

28 29
14. Care and maintenance
Diligent and routine care of your hearing aid contributes
to outstanding performance and a long service life.
Please use the following specications as a guideline.
For further information regarding product safety, see
chapter 19.2.
General information
Before using hair spray or applying cosmetics, you should
remove your hearing aid from your ear, because these
products may damage it.
When you are not using your hearing aid, leave the
battery door open so that any moisture can evaporate.
Make sure that you always completely dry your hearing
aid after use. Store the hearing aid in a safe, dry and
clean place.
Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• The battery door is fully closed. Ensure that no foreign
object such as hair is caught in the battery door when it
is closed.
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Hearing aids with the design-integrated Roger
receiver are also water resistant.
Hearing aids with an audio shoe and Roger X
receiver are not water resistant.
Use of your hearing aid around water can restrict air
ow to the batteries causing it to stop working.
Should your hearing aid stop working after coming
into contact with water, refer to the troubleshooting
steps in chapter 18.

30 31
Daily
Inspect the earpiece and tube for earwax and moisture
deposits. Clean the surfaces with a lint-free cloth. Never
use cleaning agents such as household detergents, soap,
etc. for cleaning your hearing aid. It is not recommended
to rinse these parts with water, risk for lodging in the
tube. If you need to clean your hearing aid intensively, ask
your hearing care professional for advice and information
on lters or drying capsules.
Weekly
Clean the earpiece with a soft, damp cloth or with a
special cleaning cloth for hearing aids. For further
maintenance or cleaning instructions, please see your
hearing care professional.
Monthly
Inspect your hearing tube for color changes, hardening, or
cracks. In the case of such changes, the hearing tube has
to be replaced. Please see your hearing care professional.
15. Service and warranty
Local warranty
Please ask the hearing care professional, where you
purchased your hearing aid, about the terms of the
local warranty.
International warranty
Sonova AG oers a one year limited international
warranty, valid starting from the date of purchase.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but not
accessories such as batteries, tubes, earmolds and
external receivers. The warranty only comes into
force if a proof of purchase is shown.
The international warranty does not aect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.

32 33
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their oce.
Serial number
(left side):
Serial number
(right side):
Date of purchase:
Authorized hearing care
professional (stamp/signature):
16. Compliance information
Europe:
Declaration of Conformity
Hereby Sonova AG declares that this product meets the
requirements of the Medical Devices Directive 93/42/EEC
as well as the Radio Equipment Directive 2014/53/EU.
The full text of the EU Declaration of Conformity can be
obtained from the manufacturer or the local Phonak
representative whose address can be taken from the list
on www.phonak.com/us/en/certicates (Phonak worldwide
locations).
Australia/New Zealand:
Indicates a device’s compliance with applicable
Radio Spectrum Management’s (RSM) and
Australian Communications and Media Authority
(ACMA) regulatory arrangements for the legal sale
in New Zealand and Australia.
The compliance label R-NZ is for radio products
supplied in the New Zealand market under
conformity level A1.

34 35
The wireless models listed on page 2 are
certied under:
Phonak Naída B-SP (B90/B70/B50/B30)
USA FCC ID: KWC-BTEVSP
Canada IC: 2262A-BTEVSP
Phonak Naída B-UP (B90/B70/B50/B30)
USA FCC ID: KWC-BTEVUP
Canada IC: 2262A-BTEVUP
Notice 1:
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada. Operation is subject to
the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice 2:
Changes or modications made to this device not
expressly approved by Sonova AG may void the FCC
authorization to operate this device.
Notice 3:
This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules and ICES-003 of Industry Canada.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This device generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful

36 37
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation. If this device does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the device
and receiver.
• Connect the device into an outlet on a circuit
dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Antenna type
Operation frequency
Occupied bandwidth
(99% BW)
Modulation
Channel
Operating range
Use case
Magnetic eld strength
@ 3 m
Integrated ferrite coil
antenna (inductive)
10.6 MHz
approx. 500 kHz
DQPSK
Single channel radio
18 cm (7”)
Streaming of audio or
command signal to
receiving hearing aid on
the other ear
–20.5 dBµA/m
Radio information of your wireless hearing aid

38 39
17. Information and description
of symbols
With the CE symbol, Sonova AG conrms that this
product – including accessories – meets the
requirements of the Medical Devices Directive
93/42/EEC as well as the Radio Equipment
Directive 2014/53/EU. The numbers after the
CE symbol correspond to the code of certied
institutions that were consulted under the
above-mentioned directives.
This symbol indicates that the products described
in these user instructions adhere to the
requirements for an applied part of Type B of EN
60601-1. The surface of the hearing aid is
specied as an applied part of Type B.
Indicates the medical device manufacturer, as
dened in EU Directive 93/42/EEC.
This symbol indicates that it is important for the
user to read and take into account the relevant
information in these user guides.
This symbol indicates that it is important for the
user to pay attention to the relevant warning
notices in these user guides.
Important information for handling and
product safety.
During transportation keep dry.