Sony WF-SP900 Reference guide

Help Guide
Wireless Stereo Headset
WF-SP900
Use this manual when you have trouble or when you need to know how to use your player.
The color of the player sold in some countries/regions may differ from those shown above.
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
Getting Started
Before first use
Manuals and general information
Checking the contents of the package
Using the supplied accessories
Differences between the standard-type earbuds and Swimming Earbuds
Switching the earbuds
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Switching the arc supporters
Using the leash cord
Installing Music Center for PC (Windows)
Installing Content Transfer (Mac)
Power and Charging
Turning the power on or off
Charging the battery
Reducing the battery consumption
Notes on charging the battery
Basic Operations
Parts and controls
Handling the player
How to place the player on your ears
Detaching the player
Lamp
Confirming statuses from the lamps on the player
Confirming statuses from the charging lamp on the charging case
About the voice guidance
Using the player in water
Water resistant and dust proofing performance of the player
Switching the earbuds to Swimming Earbuds
Preventing the player from falling off while you are swimming
Why does the sound become muffled when you swim?
Notes while swimming in a pool or the ocean
Notes on charging the battery after swimming
Adjusting the volume
Preventing unintentional volume operations
Volume operation in compliance with European and Korean Directives
Making Bluetooth connection to a smartphone
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What you can do with the BLUETOOTH® function
Connecting the player to a smartphone
Connecting the player to an unpaired Android smartphone for the first time
Connecting the player to an unpaired iPhone for the first time
One-touch connections with a smartphone (NFC)
Connecting the player to a paired smartphone
Music playback on a smartphone
Turning the Bluetooth function on or off
Playing music from a smartphone
Selecting the player or a smartphone as the sound source
Notes on the Bluetooth function
Notes on playing music from a smartphone
Phone calls
Answering a call / hanging up a call
Rejecting a call
Notes on the volume for calls on smartphones
Using the voice-assist function
Using the voice-assist function (Google app)
Using the voice-assist function (Siri)
Using the smartphone applications
What you can do with the smartphone apps
Installing Sony | Headphones Connect
Installing Sony | Music Center
Transferring Music
Preparing music content
Using a Windows computer
Transferring content from a Windows computer using Music Center for PC
Transferring content using Windows Explorer
Importing content from the player to Music Center for PC
3

Using a Mac computer
Transferring content from a Mac computer using Content Transfer
Transferring content using Mac Finder
Creating a playlist on a computer
Notes on transferring content from a computer
Playing, organizing or deleting music of the player
Selecting the player or a smartphone as the sound source
Playing music on the player
Deleting music files from the player
Various Functions
Monitoring ambient sound while playing music (Ambient Sound Mode)
What is Ambient Sound Mode?
Using Ambient Sound Mode
Using Quick Sound Settings
Limiting the volume
Restarting, resetting and reformatting the player
Restarting the player
Restarting the charging case
Resetting and reformatting the player
Various information and system updates
Checking information on the player
Updating the system software
Announcement
Notes on handling the player
Notes on the headphones
Notes on the built-in battery
Notes on the sample data
Notes while swimming in a pool or the ocean
Notes on charging the battery after swimming
General Information
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4-740-674-12(1) Copyright 2018 Sony Corporation
Maintenance
Customer support website
Specifications
Specifications
Battery life
Maximum recordable number of songs
Supported formats
System requirements
Troubleshooting
Power and charging
The player does not function. You cannot turn on the player.
You cannot charge the battery.
The built-in rechargeable batteries become depleted quickly even after the player and the charging case are fully charged.
Computer
The computer does not recognize the player inside the connected charging case.
Playing Music
Sound becomes muffled (low volume). There is no sound.
The player does not play tracks in the desired order.
The same track or album is played repeatedly. Tracks are played in random order.
Bluetooth connection
Pairing fails.
The Bluetooth connection fails.
One-touch connection (NFC) fails.
The sound skips frequently.
You cannot hear a person on a call./ The volume of a caller’s voice is low.
Others
How to maintain and clean the player after sports (swimming or running, etc.)
Tap sensors do not work. / You cannot adjust the volume.
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Help Guide
Wireless Stereo Headset
WF-SP900
Before first use
Thank you for purchasing a player.
For information on laws, regulations, and trademark rights, refer to “Important Information” in the internal memory of
your unit. To read it, open the following folders in the system storage after you connect the unit to your computer.
[HEADSET] - [Information_HelpGuide] - [Important_Information]
After you double-click the [index.html] file, select a language.
Before you start using the player, read the topics under [Related Topic].
All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders.
In this manual, TM and ® marks are not specified.
Before you start using the player, check the following information.
Model names
Several model names appear in this [Help Guide]. Some models are not available depending on the country or region
where you purchased the player.
Computer system requirements
When you connect the player to a computer via the charging case, check the computer system requirements.
Battery charging
The batteries might be low when you use the player or the charging case for the first time. Charge the batteries before
use.
Illustrations
The illustrations shown in this [Help Guide] are for reference only. They may differ from the actual product.
Design and specifications are subject to change without notice.
Related Topic
Manuals and general information
System requirements
Charging the battery
Notes on handling the player
Notes on the headphones
Notes on the built-in battery
Notes on the sample data
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
7

Notes while swimming in a pool or the ocean
Notes on charging the battery after swimming
General Information
Maintenance
Customer support website
4-740-674-12(1) Copyright 2018 Sony Corporation
8

Help Guide
Wireless Stereo Headset
WF-SP900
Manuals and general information
Sony provides the following manuals and information regarding the player.
The provided manuals explain the following operations and functions.
Basic operations.
Unique functions that require explanations.
Complicated operations that require instructions.
Help Guide
This Help Guide provides the standard operating procedures only.
How to transfer content to the player.
How to use various functions.
Notes on using the player.
You can use the WF-SP900 to do the following.
Listening to music files from a smartphone, etc. via a Bluetooth connection
Transferring music files to the internal memory of the player and playing back the files
The Help Guide refers to the product as “player.”
Operating Instructions (printed)
Basic steps to start listening to music after you purchase the player.
Reference Guide (printed)
Notes on using the player
Compliance information
How to access [Important Information]
Read Before Using your Wireless Stereo Headset in a Pool or the Ocean (printed)
How to attach Swimming Earbuds
Notes on using the player in a pool or the ocean
Maintenance information
Important Information
Information on copyrights, laws, and regulations
See [Before first use] for details on viewing the information.
Customer support website (online)
See [Customer support website] in this [Help Guide].
The latest information on the player
FAQ: Frequently Asked Questions
9

Related Topic
Before first use
Customer support website
4-740-674-12(1) Copyright 2018 Sony Corporation
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
10

Help Guide
Wireless Stereo Headset
WF-SP900
Checking the contents of the package
Wireless Stereo Headset (1)
Earbuds (1 set)
Swimming Earbuds (1 set)
Arc supporters (1 set)
Charging case (1)
USB Type-C™ cable (USB-A to USB-C) (1)
Leash cord (1)
Reference Guide
Operating Instructions
Read Before Using your Wireless Stereo Headset in a Pool or the Ocean
Other documents
4-740-674-12(1) Copyright 2018 Sony Corporation
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
11

Help Guide
Wireless Stereo Headset
WF-SP900
Differences between the standard-type earbuds and Swimming Earbuds
Two different types of earbuds are supplied with the player. Each earbud type has the following features. Use Swimming
Earbuds when you swim.
Standard-type earbuds
You can use the standard-type earbuds in a wide variety of situations.
You can distinguish the sizes by the number of dots at the bottom of the earbuds.
Swimming Earbuds
Swimming Earbuds prevent water from penetrating the inside of the player. You can use Swimming Earbuds to listen to
music comfortably when you swim.
The holes in Swimming Earbuds are covered with a thin film. You can see the differences of sizes (S/M/L/LL) by the color
of inside the earbuds.
Note
The volume is lower with Swimming Earbuds than with the standard-type earbuds. Turn up the volume if necessary.
If you replace Swimming Earbuds with the standard-type earbuds, the volume will become louder. Adjust the volume to protect
your ears.
Related Topic
Checking the contents of the package
Switching the earbuds
Switching the earbuds to Swimming Earbuds
4-740-674-12(1) Copyright 2018 Sony Corporation
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
12

Help Guide
Wireless Stereo Headset
WF-SP900
Switching the earbuds
Standard-type earbuds in the M size are attached to the headphone sections at the time of purchase.
To enjoy better sound quality, select earbuds with the appropriate size for each ear.
Hint
When the earbuds become worn, contact the nearest Sony dealer or Sony Service Center.
If the earbuds get dirty, remove them from the player. Then, hand-wash the earbuds with a neutral detergent. After washing, drain
off the water and reattach the earbuds.
If the player does not fit your ears even after you have adjusted the mounting position of the earbuds, you can replace the arc
supporters.
Instructional video
The following movie shows you how to attach or detach the earbuds.
http://rd1.sony.net/help/mdr/mov0003/en/
Detach the earbuds from the player.
Hold the player, and then twist and pull the earbuds.
If the earbuds are slippery, wrap them in a soft dry cloth.
1
Attach new earbuds to the player.
There are 2 mounting positions for the earbuds ( and ). At the time of purchase, they are installed in position
. Adjust the mounting position so that the player fits into your ears.
To prevent the earbuds from detaching or getting stuck in your ears, be sure to attach the earbuds correctly.
2
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Related Topic
Checking the contents of the package
Differences between the standard-type earbuds and Swimming Earbuds
Switching the earbuds to Swimming Earbuds
Switching the arc supporters
4-740-674-12(1) Copyright 2018 Sony Corporation
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
14

Help Guide
Wireless Stereo Headset
WF-SP900
Switching the arc supporters
Arc supporters in the M size are attached to the player at the time of purchase.
To enjoy better sound quality, select arc supporters with the appropriate size for each ear.
Note
If you do not attach the arc supporters correctly, the player may mistakenly recognize the arc supporters as your ears. In this
case, the player may not function properly.
Instructional video
The following movie shows you how to attach or detach the arc supporters.
Remove the earbuds, then remove the arc supporters.
1
Attach the arc supporters ( ) so that they fit the bases of the headphone sections ( ).
A: front
B: backside
2
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http://rd1.sony.net/help/mdr/mov0003/en/
Related Topic
Switching the earbuds
4-740-674-12(1) Copyright 2018 Sony Corporation
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
16

Help Guide
Wireless Stereo Headset
WF-SP900
Using the leash cord
Attach the leash cord to prevent the player from detaching and getting lost.
Note
Do not pull the leash cord to remove it from the player while the earbuds are still attached. If you pull the leash cord, the earbuds
may become detached and get lost.
Instructional video
The following movie shows you how to attach or detach the leash cord.
http://rd1.sony.net/help/mdr/mov0005/en/
Related Topic
Switching the earbuds
Preventing the player from falling off while you are swimming
4-740-674-12(1) Copyright 2018 Sony Corporation
Remove the earbuds and attach the leash cord.
1
Reattach the earbuds to the player.
2
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
17

Help Guide
Wireless Stereo Headset
WF-SP900
Installing Music Center for PC (Windows)
Music Center for PC is an application for Windows computers. Use the latest version of Music Center for PC.
You can use Music Center for PC to perform the following operations.
Importing content (such as music) from CDs to a computer.
Organizing and managing the content.
For example, you can create playlists.
Transferring content on a computer to the player.
Confirm the system requirements before you install Music Center for PC.
Related Topic
Preparing music content
Transferring content from a Windows computer using Music Center for PC
System requirements
4-740-674-12(1) Copyright 2018 Sony Corporation
Access the Music Center for PC download website.
https://www.sony.net/smc4pc/
1
Install Music Center for PC.
For details on installation, see [Download] – [Installation procedure] on the Music Center for PC support website.
(https://www.sony.net/smc4pc/)
2
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
18

Help Guide
Wireless Stereo Headset
WF-SP900
Installing Content Transfer (Mac)
Content Transfer is an application for Mac computers. Use the latest version of Content Transfer. You can transfer
content that you manage with iTunes or Finder. You can simply drag-and-drop the tracks or albums to transfer them to
the player.
Confirm the system requirements before you install Content Transfer.
Note
Restart the computer if you are prompted. Follow the onscreen instructions.
Related Topic
Preparing music content
Transferring content from a Mac computer using Content Transfer
System requirements
4-740-674-12(1) Copyright 2018 Sony Corporation
Access the installer for Content Transfer.
https://www.sony.net/ct-mac/
1
Open the downloaded file.
[ContentTransfer.dmg] will be saved automatically to the download folder. The folder may open automatically.
2
Install Content Transfer.
Run [ContentTransfer.pkg]. Follow the onscreen instructions. When you finish the installation, will be displayed.
3
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
19

Help Guide
Wireless Stereo Headset
WF-SP900
Turning the power on or off
To turn off the player
Store the player inside the charging case and close the cover. The player will turn off automatically. Charging will start,
and the lamps ( ) will turn on.
Remove the player from the charging case.
The player will turn on automatically. The lamps ( ) will flash twice after the player has finished building the
database.
When you use the player for the first time after purchase, the player will automatically start pairing with a Bluetooth
device. The color of the lamp ( ) will change, and the lamp ( ) will flash twice repeatedly.
1
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