Star StarPRNT mC-Print3 Series Manual

Star mCPrint-3 Printer Setup
Rev. 03/2020

Star mC-Print3 Printer Setup | Heartland Restaurant
Table of Contents
Overview 2
Required Equipment 2
Removing the Back Cover of the Star mC-Print3 Printer 3
Configuring the Printer Using the mC-Print Utility 4
Getting Started 4
Additional Setup Settings - Network Settings 8
Additional Setup Settings - Firmware Update 9
Overview
This document will cover setting up a Star mcPrint-3 printer to work with Heartland Restaurant.
Required Equipment
●Star mC-Print-3 Printer
○While there are many printers that can utilize a WiFi interface, Heartland Restaurant only supports some
of these printers. Heartland Restaurant DOES NOT support BlueTooth printing. Please see the printers
on our Certified Equipment list here.
■IMPORTANT: This document assumes you are using a printer found on our Certified Equipment
list.
●Supported iPad
●mC-Print Utility App (Star)
○If you use Control Scan Network Equipment you can only use the App on the Back Office network.
●Ethernet Cable
○This can aid with connecting to the printer for initial setup.
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Star mC-Print3 Printer Setup | Heartland Restaurant
Removing the Back Cover of the Star mC-Print3 Printer
1. You will need to remove the back cover of the printer in order to access the ports and the Reset button.
2. Place your nails into the gaps at the top right and left sides of the rear cover on the back of the printer. Pull
towards you.
3. You will now have access to the ports for power, ethernet, USB, as well as the small recessed reset button.
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Star mC-Print3 Printer Setup | Heartland Restaurant
Configuring the Printer Using the mc-Print Utility
Getting Started
1. Install and open the mC-Print Utility App on a Device that is on the same SSID you
intend to set the printer up on.
2. Once the app is opened you will see this screen:
3. Select Start Guide (Initial Settings)
4. Scroll to the bottom & select How to Initialize Communication Settings.
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Star mC-Print3 Printer Setup | Heartland Restaurant
5. On the next screen tap the mC-Print3 at the top. Follow the directions and advance as the tasks are completed.
Turn the power off on the printer, by holding the power button for 1 second or more.
6. Insert a pen and press the RESET switch on the back. At the same time, press the power switch on the front of
the printer until the POWER LED turns on. Keep pressing the RESET button until the Network LED (green) on the
front of the printer flashes.
7. Press the FEED button on the front of the printer, the type of communication setting to be initialized is changed.
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Star mC-Print3 Printer Setup | Heartland Restaurant
8. Based on the flashing pattern of the icons will determine the type of communication setting. Select the Wired
LAN settings
9. When the LED is changed to the desired communication setting mode (Wired LAN), hold down the FEED button
to execute initialization of communication settings. Click back to the menu in the app.
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Star mC-Print3 Printer Setup | Heartland Restaurant
10. Press Selected Printer
11. You should see the printer there to select. Click it & confirm the check on the right appears.
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Star mC-Print3 Printer Setup | Heartland Restaurant
12. Once the Printer is connected in the app successfully, you will see this screen.
Additional Setup Settings - Network Settings
13. From the menu above, you can go into Printer Settings. From there you will have access to Network Settings &
Firmware Update (Firmware Update is not required, but could assist if there are issues with configuration).
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Star mC-Print3 Printer Setup | Heartland Restaurant
14. If Network Settings is selected you will see this page below. You will have access to set the static IP address or
turn on DHCP. You have the ability to set additional Detail Settings for the printer. Set the settings as desired &
select Apply in the bottom right. There is also an option to reset to Factory Default at the bottom left.
Additional Setup Settings - Firmware Update
15. If Firmware Update is selected after step 13, & an update is available you will see the screen below. Select
Update to begin the Firmware Update process.
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Star mC-Print3 Printer Setup | Heartland Restaurant
16. If Cancel was selected in error, select the firmware update, ensure the check is present, & hit Update at the
bottom right.
17. While the firmware is being updated you will see this screen below.
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Star mC-Print3 Printer Setup | Heartland Restaurant
18. On the printer the power indicator light will flash from blue to red repeatedly, increasing speed as the update
progresses.
19. Once the update is successfully installed you will see this message in the app & the power indicator on the
printer will show solid blue again.
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