Starkey BTE Behind-The-Ear User manual

BTE
OPERATIONS MANUAL
Behind-The-Ear

2
CONTENTS
About Your Hearing Instruments ..............2
Features and Controls ......................4
Open Fittings ............................5
Identification .............................6
Batteries ................................7
Earmold Insertion and Removal ..............12
Open Earmold Insertion and Removal .........13
On, Off and Volume Control .................15
Multimemory Settings ......................18
Directional Microphones ....................21
Using the Telephone .......................23
Direct Audio Input.........................27
Feedback................................29
Handling and Care ........................30
Troubleshooting Guide .....................37
Communication Strategies ..................38
Notes...................................42
FDA Information ..........................44

3
Congratulations!
You’ve just taken the first step
on your journey toward better
hearing. This manual is your
guide to the use and care of your
new hearing instruments. If you
have questions, your hearing
professional is trained and willing
to help.
Your new hearing instruments
are customized to your hearing
loss and lifestyle. Your hearing
professional can make changes
to the instruments to match your
needs. They will make note of
these changes in this manual. Look
for boxes like the one below where
your hearing professional can make
note of the customized settings for
your instruments.

4
You have Behind-The-Ear (BTE) hearing instruments.
Your hearing instruments were chosen for you to treat
your hearing loss. Your hearing professional will select
the features specific to your hearing instruments.
Your hearing instrument style is:
BTE with custom earmold (page 12)
BTE with open fit earbud (page 13)
BTE with open custom earmold (page 13)
Your hearing instrument features include:
Multimemory settings
Automatic telephone response
Automatic telecoil
Telecoil
Directional microphones
ABOUT YOUR HEARING INSTRUMENTS

5
Your BTE has two controls that operate the
instrument: a volume control and a
multimemory button.
It is important that you are familiar with the control
locations and functions on your instrument.
ABOUT YOUR HEARING INSTRUMENTS
BTE WITH CUSTOM EARMOLD

6
FEATURES AND CONTROLS
EARHOOK
DIRECTIONAL
MICROPHONE
SOUND INLET
VOLUME CONTROL
MULTIMEMORY BUTTON
BATTERY COMPARTMENT
WITH ON/OFF CONTROL

7
Your BTE may be configured for an open fitting.
This method of fitting uses one of two different
ear configurations, a soft earbud or an open
custom earmold.
Your hearing instrument is configured for an
open fitting.
OPEN FITTINGS
BTE OPEN FITTING
WITH EARBUD
BTE OPEN FITTING WITH
OPEN CUSTOM EARMOLD

8
Serial Number and Identification
Each instrument can be identified by its serial
number, located on the inside of the battery
compartment.
Left and right hearing instruments may be identified
by the optional side indicator in the slot on the
battery compartment.
IDENTIFICATION
RED is for
RIGHT ear,
BLUE is for
LEFT ear.
YEAR
MADE
00-000000
SERIAL
NUMBER
MANUFACTURER’S NAME
MODEL NAME
LEFT/RIGHT
INDICATOR
BATTERY
COMPARTMENT
DIRECT
AUDIO
INPUT
CONTACT

9
Battery Size
Your hearing instruments use a size 13 battery. Your
battery packages will have an orange mark.
It is very important to use the correct size and type
battery for your hearing instrument.
Because of their size,
it’s a good idea to change
and replace batteries at
a table or desk to reduce
the risk of dropping the
instrument or battery.
To insert or replace the
battery, open the battery
compartment by placing
your fingernail under the
edge of the swing-out door
and gently pull away from
the instrument. Do not open
the battery door too far or
damage is likely to occur.
BATTERIES

10
Changing Batteries
Remove the old battery by
pushing it out the top of the
fully opened door.
DO NOT pull it out the side
of the door.
Place the new battery in the
compartment with the plus
(+) sign facing up.
Close the battery
compartment by swinging
the door until it snaps shut.
NEVER FORCE THE DOOR
SHUT. This could result in
serious damage. If the door
will not close easily, check that the battery is placed
properly in the compartment and is not upside down.
BATTERIES

11
Low Battery Indicator
Your hearing professional will check the box below
if the low battery indicator for your instruments is
turned on.
When the low battery indicator is turned on, your
hearing instruments will beep four times going from
a high-to-low pitch when the battery’s voltage is low.
Replace the battery when you hear these tones.
When the battery is too weak to power the hearing
instrument, you will hear a tone for two seconds and
the instrument will shut down. Replace the battery
when this happens.
The low battery indicator is turned on.
BATTERIES

12
Locking the Battery Compartment
Your BTE has a tamper-
resistant, locking
battery compartment.
The lock switch is
located on the bottom
of the battery door.
Locking the battery
compartment is not
necessary for
normal operation.
To lock the door, use
an appropriate tool
to slide the recessed
switch to the left until
it “clicks” and the
colored mark is visible.
BATTERIES

13
Battery Caution
Because batteries can vary in performance, your
hearing professional is your best source for lifespan
estimates and verification that you are using the
proper size and type.
To help prevent the accidental ingestion of batteries,
keep them out of the reach of children and pets.
Always check your medication before ingesting –
batteries have been mistaken for pills.
Never put batteries in your mouth for any reason, as
they can easily be unintentionally swallowed.
Dispose of used batteries immediately, using
the proper waste or recycling receptacle.
m WARNING:
HEARING INSTRUMENT BATTERIES ARE
DANGEROUS IF SWALLOWED.
National Button Battery
Ingestion Hotline [phone]
BATTERIES

14
Before placing the BTE with an earmold into your ear,
be sure the battery is inserted and the battery door is
closed securely.
To insert the earmold,
hold it with your thumb
and forefinger on the outer
side near the tubing. Gently
insert the canal tip into your
ear canal.
Then gently press the
earmold into place with
your finger.
Carefully place the
instrument over the top of
the ear until it rests securely
in place.
To remove, take the instrument from behind your
ear and gently pull the earmold outward. Pulling
down on the earlobe may help loosen the earmold
as it is removed.
Your hearing instrument is connected to a
custom earmold.
EARMOLD INSERTION AND REMOVAL

15
To insert the open earbud or open custom earmold,
be sure the battery is inserted and the battery door is
closed securely.
Hold the thick grab handle
outside of the earbud or
open custom earmold,
where the retention lock
meets the tubing.
Gently insert the tip into
your canal.
Carefully place the
instrument over the top of
your ear until it rests securely
in place.
OPEN EARMOLD INSERTION AND REMOVAL
Your hearing instrument is connected to an open
earbud or open custom earmold.

16
With your fingertips, move
the flexible retention lock
into place by first curling and
lifting the lock tip into the
bowl of your ear.
Use your fingertip to push
the lock into a secure
position in the bowl of
your ear.
To remove the earbud or
open custom earmold,
perform the insertion steps
in reverse order.
Be sure you are holding the
thick grab handle where it
connects to the retention
lock as you gently pull the
earmold outward.
OPEN EARMOLD INSERTION AND REMOVAL

17
Your hearing instrument is “on” any time a
functioning battery is properly placed in the
compartment and the battery door is closed.
Some hearing instruments are programmed to have a
power on delay. The power on delay means that your
instruments will take several seconds to power up
once they have been turned on. This feature allows
you to get the hearing instruments in your ear before
they start to amplify sound.
To turn the instrument “off,”
partially open the battery
compartment door until you feel
it “click.”
ON, OFF AND VOLUME CONTROL
Your hearing instruments have been
programmed with a power on delay.

18
If you open the door further, be careful that the
battery does not accidentally fall out. To preserve
battery life, it is recommended that you turn your
instrument “off” any time it is not in use.
The volume control enables you to adjust the amount
of amplification provided by the instrument.
You may wish to change volume levels as you
encounter different listening situations. To change
the volume, use your fingertip to rotate the vertical
volume control. Your hearing instruments may be
programmed to “beep” when you reach the
correct setting.
Your normal volume control setting is _____.
ON, OFF AND VOLUME CONTROL

19
The numbers on the control provide
an orientation for the proper volume
setting. To make sounds louder,
rotate the control upward. When the
control is set at “4,“ the volume is at
the maximum level.
To make sounds softer, rotate the
control downward. The softest level
is set at “1.”
A non-removable protective cover
may be placed over the volume
control to prevent inadvertent
adjustment.
Your hearing professional can
provide further instruction regarding volume
adjustment with the cover.
ON, OFF AND VOLUME CONTROL

20
While your hearing instruments
have many adjustments that
are made automatically, the
multimemory push button
gives you adjustment control.
You may select a different
setting for your current
listening environment, for
example, when you are using the telephone or sitting
in a noisy restaurant.
When first turned on, your instruments are most likely
programmed for normal listening environments.
The additional settings are accessed by pressing the
button on the hearing instrument.
MULTIMEMORY SETTINGS