Starkey RIC 10 User manual

RIC
(Receiver-In-Canal)
OPERATIONS MANUAL

Table of Contents




 
Size 13 Battery - Orange
Select Hearing Instrument
Size 10 Battery - Yellow
Size 312 Battery - Brown
Size 13 Battery - Orange
Size 312 Battery - Brown
Size 312 Battery - Brown
Select Instrument Controls
Automatic Volume Control p. 16
Adjustable Volume Control p. 16
Multimemory p. 18
Combined Volume and Multimemory Control p. 18
Overview
RIC 10 Overview .................................................... 4
RIC 312 Overview................................................... 5
RIC 13 Overview..................................................... 8
Preparation
Batteries ................................................................ 10
Battery Indicators .................................................. 12
Tamper Resistant Battery Compartment ............... 12
Insertion and Removal........................................... 14
Operation
On & Off................................................................ 16
Volume Control ...................................................... 16
Volume Settings ....................................................... 1 7
Multimemory ........................................................ 18
Telephone Use ...................................................... 19
Manual Switching ................................................. 20
Direct Audio Input (DAI)........................................ 22
Accessories
Wireless Accessories ............................................. 24
Hearing System Care
Instrument Care..................................................... 25
Hear Clear ............................................................ 25
Service and Repair................................................. 26
Troubleshooting Guide ......................................... 27
Tips for Better Communication
For You .................................................................. 28
For Your Family and Friends.................................. 29
Safety Information ........................................................ 30
FDA Information ........................................................... 32
FCC Information ........................................................... 34

45
Features, Controls and Identification
Your hearing system controls include:
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Control Surface Switch
6. Battery Compartment
(on/off control), Location of
serial number, Location of left/
right side device indicator
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Custom Earmold (optional)
12. RIC Custom Power Earmold
(optional)
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Push Button Switch
6. Battery Compartment
(on/off control), Location of
serial number, Location of left/
right side device indicator
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Custom Earmold (optional)
12. RIC Custom Power Earmold
(optional)
RIC 10 Overview RIC 312 Overview
42
13
5
7
10
6
8
9
11 1112 12
42
13
5
7
10
6
8
9

67
RIC 312 OverviewRIC 312 Overview
Features, Controls and Identification
Your hearing system controls include:
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Push Button Switch
6. Battery Compartment
(on/off control),
Location of serial number
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Custom Earmold (optional)
12. RIC Custom Power Earmold
(optional)
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Rocker Switch
6. Battery Compartment
(on/off control),
Location of serial number,
Location of left/right side
device indicator
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Custom Earmold (optional)
12. RIC Custom Power Earmold
(optional)
42
13
5
7
10 6
8
9
7
10 6
8
9
42
13
5
1111 1212

89
Overview
Features, Controls and Identification
Your hearing system controls include:
RIC 13 Overview
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Control Surface Switch
6. Battery Compartment
(on/off control),
Location of serial number
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Location of left/right side
device indicator
12. Custom Earmold (optional)
13. RIC Custom Power Earmold
(optional)
42
13
5
12 13
7
10 6
8
9
11
Features, Controls and Identification
Your hearing system controls include:
RIC 13 Overview
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Push Button Switch
6. Battery Compartment
(on/off control),
Location of serial number
7. Retention Lock
8. Location of manufacturer’s
name and model name
9. Location of left/right side
receiver indicator
10. Instant Fit Earbud
11. Location of left/right side
device indicator
12. Custom Earmold (optional)
13. RIC Custom Power Earmold
(optional)
42
13
5
12 13
7
10 6
8
9
11

10 11
Preparation Preparation
1 2
34
5
Batteries
Your hearing system uses a battery as its power source.
This battery size can be identified by the orange
(13), brown (312), or yellow (10) color code on the
packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s “+” sign (flat side of the battery)
with the “+” on the battery door.
5. Close the battery door.

12 13
Preparation Preparation
Helpful Hints
• NEVER FORCE THE BATTERY DOOR SHUT;
this could result in serious damage; if the door
will not close securely, check that the battery
is inserted correctly.
• Do not open the battery door too far or damage is
likely to occur.
• Dispose of used batteries immediately in the proper
waste or recycling container.
• Batteries vary in size and performance. Your hearing
care professional is your best source for lifespan
estimates and verification that you are using the
proper size and type.
Battery Indicators
An indicator will sound when the battery voltage is
low. You have approximately 5 minutes* to replace the
battery. An indicator will sound just before the battery
stops working.
* Actual time between low battery indicator and shut down
will vary depending on environmental noise levels and
brand of battery used.
Tamper Resistant Battery Compartment
To lock the battery door:
Use an appropriate tool to slide
the recessed switch to the left
until it “clicks” and the colored
mark is visible.
To unlock the battery door:
Slide the recessed switch to the
right until it “clicks” and the
colored mark disappears.
Locking the door is not required
for operation.
My hearing instrument has a tamper resistant
battery compartment. See below.
Warnings
Batteries are dangerous if swallowed. To help
prevent the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they can
easily be swallowed
National Button Battery Ingestion Hotline:
202-625-3333

14 15
Preparation Preparation
Helpful Hints
• Minor irritation and inflammation may occur as your
ear becomes accustomed to having an object in it;
if so, please contact your hearing care professional.
• If an actual allergic reaction occurs, alternative
earmold materials are available; contact your
hearing care professional.
• Severe swelling, discharge from the ear, excessive
wax, or other unusual conditions warrant immediate
consultation with a physician.
Insertion and Removal
To insert the earbud or earmold:
1. Hold the cable at the bend in front
of the receiver with your thumb and
forefinger. Gently insert the receiver
into your ear canal (fig.1).
2. Wrap the hearing instrument over
the top of your ear, carefully placing
it behind your ear (fig. 2).
3. Place the retention lock inside the
bowl of your ear (fig. 3).
To remove the earbud
or earmold:
1. Remove the retention lock from the
bowl of your ear.
2. Remove the hearing instrument
from behind your ear.
3. Grasp the receiver with your thumb
and forefinger. Gently pull out of
your ear canal.
Do not pull with the hearing
instrument case as this may damage
the connection.
Figure 1
Figure 2
Figure 3

16 17
Operation Operation
On & Off
To turn ON: Insert a battery and completely close
the battery door.
To turn OFF:
Open the battery door until the battery is
no longer touching the battery contacts.
Your instrument has a Power-On delay and may require
a few seconds to power on. You may hear a tone series
indicating that your device is fully powered on.
Volume Control
Automatic Volume Control
Your hearing system has been set to a specific volume
level by your hearing care professional. If sounds are
generally too loud or too soft, please contact your
hearing care professional for advice and adjustment.
Adjustable Volume Control
Control Surface/Push Button Volume Control
Your hearing system uses the control surface/push button
to control volume. To change volume, press then release
the control surface/push button.
Volume Level Tone
Level 5 (More volume) Five beeps plus tone
Level 4 Four beeps
Level 3 (Power on volume level) Three beeps
Level 2 Two beeps
Level 1 (Less volume) One beep plus tone
Rocker Switch Volume Control
Your hearing system uses the rocker
switch to control volume. To increase
volume, press then release the top
part of the switch. To decrease
volume, press then release the
bottom part of the switch.
Volume Settings
Some hearing systems can be set for the Right device
to increase the volume and the Left device to decrease
the volume. Ask your hearing care professional if this
setting would benefit you.

18 19
Operation Operation
My hearing instruments have the following
telephone setting(s):
Automatic Telephone. See below.
Automatic Telecoil. See below.
Telecoil and Manual Switching.
(Program # ____________________ ).
Telephone Use
Your hearing instruments are equipped with
tools to help you effectively communicate on
the telephone. Ask your hearing professional about
your telephone solution.
Automatic Telephone and Automatic Telecoil
These options activate the telephone response
automatically when used with a hearing aid compatible
telephone. To use, place the telephone receiver
on your ear as you normally would and the hearing
instrument will select the telephone setting. It might
be necessary to move the telephone receiver slightly
to find the best reception.
Once the telephone is removed from the ear, the
hearing instrument will switch back to the normal
listening mode.
NOTE: Consult with your hearing professional if
your device does not seem to switch to the telephone
setting automatically.
Multimemory
Your hearing care professional can set up to four
hearing programs for you. These additional programs
are accessed by pressing the control surface/push
button/rocker switch.
When you press the control surface/push button/rocker
switch, you may hear an alert indicating the device
has changed to the next program. Ask your hearing
professional about your specific hearing programs.
Combined Volume and Multimemory Control
Your hearing device is set up to adjust volume and
programs. To adjust volume, press then release the
switch. To change programs, press and hold the switch.
The hearing aid will cycle through the programs and
present indicators. Release the switch when you are at
the desired program.