Stelpro SIRH series User manual

INS_SIRH_0511
(Replacement component list included)
User’s guide
“SIRH” series
Infrared radiator heater
models: SIRH4002W*, SIRH4203W*, SIRH6002W*
*Add R for the weather-resistant model
www.stelpro.com
For further information or to consult this guide online, please visit our Web site.
This unit complies with
the CSA and UL standards
RADIATEUR INFRAROUGE
INFRARED RADIATOR

INS_SIRH_0511
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy
for future reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further
responsibility for this product.
This product must be installed by a qualified person and connected by a certified electrician, according to the electrical and building codes
effective in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal electric
shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be grounded.
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative).
Do not install the unit where objects could be heat damaged or where object could burn if they are too close from the front of the heater.
Respect distances and positions indicated in the installation section.
If the installer or the user modifies the unit, they will be held responsible for any damage resulting from this modification, and the CSA certification
could be void.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To avoid
burns, do not let bare skin touch hot surfaces. Let the unit cool down for a few minutes before handling it (it stays warm for some time after shut-
down).
Make sure objects do not come into contact with the unit and keep them at least 40 inches (1 m) from the unit. Failure to comply with this warning
could lead to a fire. Some materials are more heat-sensitive than others, so make sure those near the unit can withstand heat.
Do not use this unit in areas where you can find large amount of inflammable dust, vapors or gases in suspension.
Never block air vents. This obstruction could lead to overheating, which could result in a fire.
Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks, fires, or damages to the unit.
Do not use this product in areas containing flammable liquids, combustible materials or corrosive, abrasive, chemical, explosive and flammable
substances such as, but not limited to, gasoline, paint, chlorine and cleaning products.
Some areas are dustier than others. Accumulated dirt can lead to a component malfunction or discoloration (yellowing). It may cause a fire hazard
if not installed and maintained in accordance with these instructions.
If the unit is damaged or defective, cut off power supply at circuit breaker/fuse and call a certified repair centre. (Refer to the limited warranty).
Ensure to choose the model required for your application. You can ask either your distributor or the customer service. Overheating may occur if the
chosen model is too powerful for the application.
SELECTION TABLE
wattage voltage frequency length height depth weight
code watts volts Hz in. mm in. mm in. mm lb kg
SIRH4002W* 4000 240 60 19 483 15 7/8 403 5 5/8 143 13,8 6,25
SIRH4203W* 4180 347 60 19 483 21 13/16 554 5 5/8 143 16,3 7,4
SIRH6002W* 6000 240 60 19 483 21 13/16 554 5 5/8 143 16,3 7,4
Add R for the weather-resistant model
TECHNICAL DRAWINGS
WARNING WARNING WARNING WARNING
Note: This unit is designed to increase comfort, not to heat the ambiant air. A lot of factors can have an impact on the heat felt by users (wind, weather,
etc.). It is important to consider it before using the unit.
5 5/8"
[143 mm]
19"
[483 mm]
15 7/8"
[403 mm]
2 5/8"
[66 mm]
SIDE FRONT
SIDE
FRONT
5 5/8"
[143 mm] 19"
[483 mm]
21 13/16”
[554 mm]

INS_SIRH_0511
Dimmer-timer and controls
+-
SIRHC402 dimmer
The 4000 W unit can be controlled by the Stelpro electronic
dimmer that is equipped with a timer (not included)
The 4000 W unit can also be controlled by an independant switch that is not offered by Stelpro.
The 4200 W and 6000 W units can only be controlled by an independant switch that is not offered by Stelpro.
INSTALLATION
For the best possible results, the following recommendations should be respected when installing these infrared radiators:
·Unit must be horizontally mounted.
It is very important to respect the clearances from flammable materials, as mentionned below.
4000 W at 240 V & 4200 W at 347 V units
All flammable items must be at least 60” (1.52 m) from the front of the unit.
= 25 à 60°
minimum
30"
[760 mm]
minimum
20"
[508 mm]
minimum
24"
[610 mm]
SIDE VIEW
minimum
24"
[610 mm]
minimum
20"
[508 mm]
minimum
24"
[610 mm]
12"
[305 mm]
SIDE VIEWFRONT VIEW
WALL INSTALLATION CEILING INSTALLATION
SIDE VIEW
HH
6000 W units
All flammable items must be at least 72” (1.83 m) from the front of the unit.
= 25 à 60°
minimum
36"
[915 mm]
minimum
24"
[610 mm]
minimum
30"
[760 mm]
SIDE VIEW
minimum
30"
[760 mm]
minimum
24"
[610 mm]
minimum
30"
[760 mm]
12"
[305 mm]
SIDE VIEWFRONT VIEW SIDE VIEW
WALL INSTALLATION CEILING INSTALLATION
H
H
·Unit must be mounted to the wall or ceiling according to the following figures.
·The unit must be firmly mounted to the mounting area using the appropriate screws or
any other mounting device (not included).
·The unit can be installed anywhere from 2.5 meters (8 feet) to 6 meters (20 feet) from
the floor.

INS_SIRH_0511
ELECTRICAL CONNECTIONS
Connect the power leads in accordance with the electrical codes in effect. Make sure the line voltage (volt) is consistent with that indicated on the unit’s
nameplate.
Each unit is equipped with power leads that come in a flexible metallic duct and with a connector that is ready to be connected to an electrical box (not included).
N.B. This product must be connected by a qualified electrician according to the electrical and building codes effective in your region.
Replacement of an infrared lamp
Handle carefully; there is sharp aluminum pieces inside.
1. Before installing or replacing an infrared lamp, switch off the appropriate circuit breaker in the electrical service panel.
2. Remove the back cover (1)
3. Before disconnecting the defective lamp, please note how the wires are fixed to the ceramic terminal blocks. It is very important to connect the lamps
in the same way as before (parallel or series connection).
4. Unplug the wires connected to the defective lamp (3) from the ceramic terminal blocks.
5. Remove the four screws from the primary reflector (2) and remove it. Unscrew the two spring-tags on either end of the reflector in order to remove the
lamp (3) from the mounting base.
6. Place the new lamp (3) as it was (the tip in the middle of the lamp (3) must be positioned on the inside of the primary reflector (2)). Screw the spring-
tags that hold the lamp at each end to the mounting base.
N.B. Avoid applying too much pressure when inserting the infrared lamp in the spring-tags. Never insert the infrared element holding
it by the quartz tube with bare hands. Handle the lamp by the ceramic ends. The element should only be cleaned with a clean
rag. Failure to follow these directives might shorten the infrared lamps’ life expectancy.
7. Make sure that the connection to the ceramic terminal blocks is connected as it was originally, in parallel or in series according to the model, as
shown on the above diagrams. Screw the primary reflector to the secondary reflector, and close and screw the back cover.
3
2
4
1
Parallel connection of the lamps:
SIRH4002W* and SIRH6002W* models
Series connection of the lamps:
SIRH4203W* model
L1
LAMP 1
LAMP 2
L2
LAMP 3
GND
L1
L2
LAMP 1L1
LAMP 2
LAMP 3 L2

INS_SIRH_0511
MAINTENANCE
Cut off power supply at circuit breaker/fuse before cleaning the unit. Use a soft rag for dusting. The element should only be cleaned with a clean rag. Do
not use abrasive or chemical cleaners because they may damage the finish and might shorten the infrared lamps’ life expectancy.
Do not use cleaning products identified with these symbols:
TROUBLESHOOTING
PROBLEM DEFECTIVE PART OR PART TO CHECK
The unit fails to heat
- Open circuit breaker or fuse
- Faulty connections
- One or more defective infrared elements
The desired temperature cannot be reached
- One or more defective infrared elements
- Voltage lower than that indicated on the nameplate
- Unit mounted too high
- Unit not powerful enough for desired usage
- Unit installed inappropriately
The temperature felt is too high
- Unit mounted too low
- Unit too powerful for desired usage
- Defective or non-existent controls
The breaker trips when the heater is turned on - Faulty connections
- Voltage higher than that indicated on the nameplate
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our
customer service (see the “Limited warranty” section to obtain the phone numbers).
REPLACEMENT COMPONENT LIST
# REFERENCE # PART DESCRIPTION # REFERENCE # PART DESCRIPTION
1 M-SIRH200A1 Assembled case for SIRH4002W* model 3 M-SIRH304ZSS Front grille (for SIRH4203W* and
SIRH6002W* models)
1 M-SIRH300A1 Assembled case for SIRH4203W* and
SIRH6002W* models 4 M-SIRH206Z1 Mounting bracket
2 M-SIRH205Z1 Back cover with louvers (SIRH4002W) 5 KIT-SIRH001 Replacement kit SIRH primary reflector
2 M-SIRH205Z1-SL Back cover without louvers (SIRH-
4002WR) 6 KIT-ESIRH151 Infrared replacement element 1500W 120V
2 M-SIRH305Z1 Back cover with louvers (for SIRH4203W
and SIRH6002W models) 6 KIT-ESIRH202 Infrared replacement element 2000W 240V
2 M-SIRH305Z1-SL Back cover without louvers (SIRH-
4203WR, SIRH6002WR) 7 KIT-SIRH002 Replacement kit SIRH secondary reflector
3 M-SIRH204ZSS Front grille SIRH4002W*
*Add R for the weather-resistant model
4
1
5
3
7
2
6

INS_SIRH_0511
This limited warranty is offered by Stelpro Design inc. (“Stelpro”) and applies to the following products made by Stelpro: models
SIRH4002W, SIRH4002WR, SIRH4203W, SIRH4203WR, SIRH6002W, SIRH6002WR. Please read this limited warranty carefully. Sub-
ject to the terms of this warranty, Stelpro warrants its products and their components against defects in workmanship and/or materials for
the following period from the date of purchase: 1 year (unit and infrared lamps). This warranty applies only to the original purchaser;
it is non-transferable and cannot be extended.
Claim procedure
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and
contact 1) your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a
copy of the invoice and provide the information written on the product nameplate. Stelpro reserves the right to examine or to
ask one of its representatives to examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to
replace the entire unit, refund its purchase price or repair a defective part. Please note that repairs made within the warranty period must
be authorized in advance in writing by Stelpro and carried out by persons authorized by Stelpro.
BeforereturningaproducttoStelpro,youmusthaveaStelproauthorizationnumber(RMA).Toobtainit,callthecustomerservicedepartmentat:
1-800-363-3414 (electricians and distributors - French), 1-800-343-1022 (electricians and distributors - English), or 1-866-766-
6020 (consumers). The authorization number must be clearly written on the parcel or it will be refused.
Conditions, exclusions and disclaimer of liability
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro ex-
pressly disclaims and excludes any implied warranty of merchantability or implied warranty of fitness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities
whatsoever, whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any under-
takings, acts or omissions relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for
property or personal injury damages, penalties, special or punitive damages, damages for lost profits, loss of use of equipment, cost
of capital, cost of substitute products, facilities or services, shutdowns, slowdowns, or for other types of economic loss or for claims
of a dealer’s customers or any third party for such damages. Stelpro specifically disclaims all consequential, incidental and contingent
damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnor-
mal use, lack of maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit
was designed; 3) a natural disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes,
terrorist attacks, wars, overvoltage, flooding, water damages, etc. This warranty does not cover any accidental or intentional losses or
damages, nor does it cover damages caused by negligence of the user or owner of the product. Moreover, it does not cover the cost of
disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, at the discretion of Stelpro. Any
parts replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the
original warranty period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if products
have been altered without the written authorization of Stelpro and if the nameplate numbers have been removed or modified. This war-
ranty does not cover scratches, dents, corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive
agents. It does not cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not
allow limitations on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you
specific legal rights and you may have other rights which vary from state to state or from province to province.
Limited warranty
This unit complies with the CSA and UL standards
Stelpro Design inc.
Saint-Bruno-de-Montarville (Quebec) J3V 6L7