RocketBox Training Manual
15
TERMS OF BUSINESS
All STM systems carry a limited one-year warranty against defects in workmanship and/or materials.
Who is Covered:
Please note that results with STM Processing Equipment vary widely and depend on a myriad of factors, including
but not limited to: correct grind size, age of material, quality of material, moisture content, strain, temperature,
correct sized cone usage, quality of cones used, skill of the operator, and more. Our quoted weight ranges for
flower and trim are all general averages that have been reported to us by our customers. However, your material
may behave completely differently. We take no responsibility whatsoever for your results, only for the working
functionality of our products. If you have any questions or concerns, please do not hesitate to talk to us about this
very important disclaimer.
What Voids the Warranty:
•Abuse, misuse, improper installation and modifications.
•Custom applications.
•No proof of purchase at the time of warranty. Claimant must provide proof of purchase, warranty card,
and a warranty authorization number (RMA) obtained from STM.
•Finishes such as plating or painted surfaces with discoloration or rust due to inclement weather
conditions, exposure to salt, exposure to chemicals, or lack of maintenance by the customer are not
covered.
•International gray-market product purchased through a dealer/distributor not authorized for your country
will not be supported by this warranty.
•Electrical parts are not covered under warranty.
Extent of Warranty:
Any STM system properly returned to STM will be repaired or replaced by STM. STM is not responsible for any
other expense incurred by the customer under the terms of this limited warranty, nor is STM responsible for any
damages either consequential, incidental, special, contingent or otherwise; or expenses or injury arising directly or
indirectly from the use of the STM system purchased. Any system returned to STM must be sent at the customers
expense along with the proof of purchase and warranty authorization (RMA). STM reserves the right to determine
whether the terms of the warranty, set out above, have been properly followed. In the event that the terms are
not followed, this warranty is voided.
STM is the sole determiner of abuse, misuse, installation errors and modifications - should any of these be found,
this warranty is voided. The duration of any and all implied warranties are limited to the duration of the express
warranty. All incidental or consequential damages are hereby excluded. The warranty gives you specific legal rights
and you may have other rights, which vary from state to state. Some states do not allow the exclusion or limitation
of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above
limitations and exclusions may not apply to you.
For International customers, please contact your client services representative regarding warranties.