Sunrise Medical Joerns Easy Care 2004 Troubleshooting guide

User/Service Manual
for
Joerns
®
Easy Care®2004
Model B675
To avoid injury, read user’s manual before using bed.

2
Important Precautions
WARNING: POSSIBLE INJURY OR DEATH. This product is intended for use as an
adjustable mattress platform that articulates for patient comfort, and adjusts in height for patient
and caregiver convenience. Use of this product in a way it was not designed for could result in an
unproven or unsafe configuration, potentially resulting in injury or death.
WARNING: POSSIBLE INJURY. Before adjusting bed, check that the area under and near
the perimeter of the bed is free of people and obstructions. Failure to do so could result in injury.
WARNING: POSSIBLE INJURY. Keep bed in lowest position except for providing care
(bathing, clothing changes, etc.). Bed should be at the lowest convenient height for entry or exit.
Failure to do so could result in injury.
WARNING: POSSIBLE INJURY OR DEATH. Floor locks increase bed stability and
resident safety. Make sure any floor/caster locks are engaged before attempting any resident
transfers. Failure to do so could result in injury or death.
WARNING: POSSIBLE INJURY OR DEATH. Residents may become entangled in the
pendant cord. Those residents with reduced mental acuity should not be allowed access to the
pendant. Failure to do so could result in injury or death.
WARNING: POSSIBLE INJURY OR DEATH. Bed weight capacity is 500 pounds evenly
distributed. This is the total weight of the resident, mattress, bedding and any other equipment or
persons likely to be on the bed. Do not exceed the 500 pound capacity, or use water mattresses
that allow water to flow to the end of the bed when the head or foot sections are articulated.
Failure to do so could result in injury or death.
WARNING: POSSIBLE INJURY OR DEATH. Do not roll bed over abrupt thresholds
with resident in bed. Damage to the caster system may occur causing the bed to stop suddenly.
Failure to do so could result in injury or death.
WARNING: POSSIBLE FIRE HAZARD. Use nasal mask or ½ bed tent oxygen
administering equipment. Oxygen tent should not extend below mattress deck. Pendant should not
be placed in an oxygen enriched environment such as an oxygen tent. Failure to do so could result
in a fire hazard.
WARNING: POSSIBLE SHOCK HAZARD. Unplug power cord from wall outlet before
performing any maintenance, cleaning, or service to the bed. Failure to do so could result in injury
or death.
WARNING: POSSIBLE SHOCK HAZARD. Injury may result from improper routing of
the power cord. Always follow the proper factory-installed routing configuration. Failure to do so
could result in injury or death.
WARNING: POSSIBLE INJURY OR DEATH. Use a mattress that is properly sized to fit
the mattress deck and will remain centered on the mattress deck relative to State and Federal
guidelines. Sunrise Medical recommends the use of a mattress with minimum dimensions of 35” in
width, 6” in height, and length to match the mattress deck. Failure to do so could result in injury or
death.

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WARNING: POSSIBLE INJURY OR DEATH. Use a properly sized mattress in order to
minimize the gap between the side of the mattress and an assist device. This gap must be small
enough to prevent a resident from getting his or her head or neck caught in this location. Make
sure that raising or lowering the bed, or articulating the sleep surface does not create any
hazardous gaps. Failure to do so could result in injury or death.
WARNING: POSSIBLE INJURY OR DEATH. Properly locate the mounting brackets for
the assist device(s). The gap between the head/foot board and the assist device must be small
enough or large enough to prevent a resident from getting his or her head or neck caught in this
location (see the assist device installation instructions for more information). If multiple assist
devices are used, position them such that the gap between them is large enough for the trunk and
hips to easily pass through. Make sure that raising or lowering the bed, or articulating the sleep
surface does not create any hazardous gaps. Failure to do so could result in injury or death.
WARNING: POSSIBLE INJURY OR DEATH. Do not use an assist device if any
openings within the assist device body will allow a resident to get his or her head or neck lodged
within these openings. Failure to do so could result in injury or death.
WARNING: POSSIBLE INJURY OR DEATH. Do not use any Joerns assist device until
you have verified that it is locked in place. Failure to do so could result in injury or death.
WARNING: POSSIBLE INJURY OR DEATH. Do not use any replacement parts not
manufactured, marketed, or provided by Sunrise Medical on any Joerns bed.
WARNING: POSSIBLE INJURY OR DEATH. If using accessories not manufactured,
marketed, or provided by Sunrise Medical for Joerns beds, consult the accessory manufacturer for
compatibility and limitations prior to use.
This product is only one part of your healthcare bed system. Proper combinations of mattress, head/foot
boards and assist devices are needed to minimize the risk of entrapment. For more information, contact
your Joerns representative.
This bed should not be used by paitents in connection with intercardial or intravascular equipment.
SAVE THESE INSTRUCTIONS
Thank you and congratulations for choosing the Joerns®Easy Care®2004 bed.
The Joerns Easy Care 2004 was developed to provide comfort and ease of operation for patients and care-
givers. Its dependable design will provide years of trouble-free operation. The 2004 is uniquely suited for use in
health care institutions and alternate care settings.
Table of Contents
Important Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Entrapment Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

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Although essential in the practice of long-term care,
bed side rails, in recent years, have also been a subject
of regulatory review and evolution in design and use.
That focus includes not only the challenge of achieving
an appropriate balance between resident security and
unnecessary restraint, but also the additional safety
issue of entrapment.
The U.S. Food and Drug Administration (FDA),
working together with Sunrise Medical and other
industry representatives has addressed the potential
danger of entrapment with new safety guidelines for
medical beds. The guidelines recommend dimensional
limits for critical gaps and spaces between bed system
components.
The entrapment zones involve the relationship of
components often assembled by the healthcare facility
rather than a manufacturer. Compliance is the
responsibility of the facility. As the leading
manufacturer of long-term care beds and a
frontrunner in addressing this critical issue, Joerns can
offer you the expertise, assistance and products to
bring your facility into compliance.
Joerns Compliance Solutions
Matching the right bed components in order to meet
regulatory guidelines can be complex. That’s why
Joerns offers a wide array of compliance options. We
will assist customers in selecting compliant
accessories recommended for their model beds.
Creating a Safer Care Environment
While the guidelines apply to all healthcare settings -
hospitals, nursing homes and at home – long-term
care facilities have particular exposure in that serious
entrapment events typically involve frail, elderly or
dementia patients.
For More Information
To learn more about compliance options with
Joerns products, contact Joerns Customer
Care (800-826-0270) or your Joerns account
manager and ask for free informational
publications.
To learn more about entrapment zones, assessment
methods, and guidelines concerning entrapment,
contact Sunrise Medical, Long-Term Care Division, or
the FDA.
Bed System Entrapment Information
Copyright © 2003 Sunrise Medical, Inc. All rights reserved. Publisher reserves the right to make dimension or specification changes, or deletions,
consistent with design trends, product improvements, or for reasons beyond our control. Publisher makes no warranties with respect to the accuracy or
completeness of the contents of this manual. “Joerns” and “Easy Care” are trademarks of Sunrise Medical, Inc.; other trademarks used in this document
are property of their respective trademark holders.

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Features and Specifications for Your Joerns Easy Care 2004 Bed
Joerns Easy Care Standard Features
76” or 80” sleep surface
8.75” to 25.25” Travel Range
Whisper-Quiet DC Motors
Grid Sleep Surface
Brown or SoftTone Frame Color
Casters (2 locking)
Accessories and Options
76”, 80” and 84” Mattresses
Pan Sleep Surface
F14AC or F14SC Vari-Care Assist Devices
F025 Assist Handle
Bed Panels
Staff Control
EasyLift™ Leg Positioner
4” Extender
Trapeze Adapter
IV Rod
Floor Mat
Mattress Side Stops
Push Bar
Casters (4 locking)
Emergency Battery Backup System
• Battery Backup 24V
• Battery Charger 24V
• Wall Mounting Bracket for Charger
Bed Identification Numbers
When ordering parts, or when contacting our Customer
Care Department, please include the Model and Serial
Numbers of the bed, found on the identification label.
The identification label is located on the frame of the bed
under the foot section of the sleep deck.
Bed Weight Capacity
The Joerns Easy Care 2004 bed has a maximum capacity of
500 pounds distributed evenly on the sleep surface, and a
normal working load of 300 pounds. This is the total weight
of the resident, mattress, bedding, accessories and other
medical equipment in use. Do not use water mattresses
that allow water to flow to the foot end when the head is
raised.
WARNING: POSSIBLE INJURY. Do not
place loads in excess of 200 lbs. at the foot or
head end of the bed. Bed instability may result.
Environmental Conditions
Operating Conditions:
Ambient Temperature: +10C to +40C
Relative Humidity: 30% to 75% Non-Condensing
Atmospheric Pressure: 700 hPa to 1060 hPa
Protected Against Water IPX1
Storage and Shipping Conditions:
Ambient Temperature: -40C to +70C
Relative Humidity: 10% to 100%
Atmospheric Pressure: 500 hPa to 1060 hPa
Mechanical Specifications
Dimensions: 76” bed: 81.25”L x 35.0”W x 8.75”H
80” bed: 85.25”L x 35.0”W x 8.75”H
Weight: 225 lbs.
Maximum Back Angle: 65° to horizontal
Maximum Knee Angle: 35° to horizontal
Maximum Knee to Leg Angle: 45°
Maximum Height Mattress
Support Surface Above Floor: 25.25”
Minimum Height Mattress
Support Surface Above Floor: 8.75”
Electrical Specifications
Power: 108-132 VAC
Frequency: 50/60 Hz
Current Rating: 2.3 Amps (110-120V Unit)
Classification: Class 2, Type B
(Double Insulated)
Circuit Protection: 250V, F1.6A (110-120V Unit)
Mode of Operation: 10% Maximum duty cycle