Swiss Madison SM-STS21 User manual

www.swissmadison.com | 1-434-623-4766 | [email protected]
Swiss Madison
®
INSTALLATION INSTRUCTIONS
Smart Toilet
@SwissMadison
#WellMadeForever
TOUCH L E S S
technology

—1 —
If you have any questions or concerns please contact us:
1-434-623-4766
[email protected]
PRIOR TO INSTALLATION:
· Inspect toilet to ensure no damages have occurred while in shipping.
· Observe all plumbing and building codes in accordance with your state and local requirements.
· All dimensions are nominal! Be sure to measure your toilet prior to installation.
· The step-by-step guidelines in the installation instructions are a general reference. Should there be
any discrepancies, Swiss Madison cannot be held liable. It is recommended to install all Swiss
Madison products by hiring a licensed professional.
· Read installation and maintenance instructions thoroughly before installing. Be sure to use proper
tools and always wear proper personal safety accessories for your protection.
· Two people are recommended to handle and install this product as it is fragile.
INCLUDED PARTS:
SUGGESTED TOOLS & MATERIALS:
Safety
Glasses Wrench
Level Screwdriver
Putty Knife Tape
Measure
HacksawFlexible
Supply Tube
ONE-PIECE TOILET INSTALLATION INSTRUCTIONS
Bolts
Cover
Caps
Wax Ring/
Gasket
One-Piece
Toilet

—2 —
INCLUDED PARTS:
ONE-PIECE TOILET INSTALLATION INSTRUCTIONS
3. Install Closet Bolts
· Install closet bolts to flange channel, turn 90° and
slide into place 6” (152mm) apart and parallel to wall.
2. Rough-In the Toilet
· Measure the wall from behind the toilet to the
middle of the closet bolt. Your rough-in
measurement should be 12”.
4. Install Wax Seal
· Invert toilet on floor (use cushion to prevent
damage), and install wax ring evenly around waste
flange with tapered end of ring facing toilet. Apply
a thin bead of sealant around toilet base.
1. Turn Off Water Supply
· Close toilet supply valve and flush tank
completely, use towel to remove excess water.
· Disconnect and remove supply line, if you are
replacing the valve shut main water supply first.
· Remove closet bolts from flange and clean wax
and putty from base area.
5. Position Toilet on Flange
· Hand-tighten water supply hose to the fill valve in
the back of the toilet. Do not connect to water
supply yet.
· Unplug floor waste opening and install toilet on
closet flange so bolts project through the
mounting holes.
· Loosely install retainer washers and nuts.
6. Install Toilet
· Position toilet square to wall and, with a rocking
motion, press bowl down fully on wax ring and flange.
Alternately tighten nuts until toilet is firmly sealed to
floor. Do not over-tighten nuts, it might crack ceramic.
· Smooth off the bead of sealant around the base.
Remove excess sealant.
· Place cover caps to hide installation holes on toilet.
· Connect water supply to shut off valve, and check for
leaks. Tighten if necessary.
Closet Flange
Closet Bolts
Rough-in
Nut
Washer
Bolt
Wax Ring
Sealant

—3 —
If you have any questions or concerns please contact us:
1-434-623-4766
[email protected]
PRIOR TO INSTALLATION:
· Inspect bidet to ensure no damages have occurred while in shipping.
· Observe all plumbing and building codes in accordance with your state and local requirements.
· All dimensions are nominal! Be sure to measure your toilet seat prior to installation.
· The step-by-step guidelines in the installation instructions are a general reference. Should there be
any discrepancies, Swiss Madison cannot be held liable. It is recommended to install all Swiss
Madison products by hiring a licensed professional.
· Read installation and maintenance instructions thoroughly before installing. Be sure to use proper
tools and always wear proper personal safety accessories for your protection.
· Please use the new hose sets supplied with the product. Do not use other hose sets with the product.
· Open angle valve to clear any impurities in the pipe prior to installation.
· Water supply pressure must be 0.1-0.75MPa.
INCLUDED PARTS:
SUGGESTED TOOLS & MATERIALS:
Wrench Screwdriver Bucket &
Rag
SMART SEAT BIDET INSTALLATION INSTRUCTIONS
Inlet
Hose
T-PipeSmart Seat
Bidet Adjustment Sheets
Fixing
Plate
Nuts &
Bolts Expansion Bolts

—4 —
When using electrical products, especially when children are present, basic safety precautions should always be followed:
1. The appliance is not to be used by people (including children) with reduced physical, sensory, mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction.
2. Children should be supervised and instructed not to play with the appliance.
3. Cleaning and user maintenance shall not be done by children without supervision.
READ ALL INSTRUCTIONS BEFORE USING
DANGER - To reduce the risk of electrocution:
1. Do not use while bathing.
2. Do not place or store product where it can fall or be pulled into a into a tub or a sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for a product that has fallen into water. Unplug immediately.
5. Do not wash the main unit or electrical plug with water or detergent.
6. Do not handle the electrical plug with wet hands.
7. Do not put a hand or other object over the outlet of air dryer or block the outlet of air dryer.
8. Never disassemble, repair or modify this product.
9. During installation, disassembly, repair and maintenance of the product, the power plug must be switched off and water supply be
shut off.
WARNING - To reduce the risk of burns, electrocution, fire, or injury:
1. Close supervision is necessary when this product is used by, on, or near children or invalids.
2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the
manufacturer.
3. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
dropped into water. Return the product to a service center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never use while sleeping or drowsy.
6. Never drop or insert any object into any opening or hose.
7. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
8. Connect this product to a properly grounded outlet only. See Grounding Instructions.
9. Do not throw cigarettes or other burning stuff into toilet, it may cause a fire.
10. This product is an electric appliance, so it must be placed far away from water.
11. Do not lay the product on side or upside-down during the electrical circuit.
12. It is prohibited to use other electric appliances in the same socket.
13. It is forbidden to use the power extension or unstable loose outlet.
14. An old aging water supply hose cannot be used, otherwise it might cause leakage, fire or electrical shock. Installation of the seat
should include specified components and new water supply hose.
SMART SEAT BIDET INSTALLATION INSTRUCTIONS

—5 —
CAUTION - Failure to follow the instructions may cause body injury or property damage.
1. Do not install or use the product in wet places such as a steam room etc.
2. It is recommended to use a water-proof electrical outlet which should be installed in a place where it cannot easily get wet.
3. Do not stand on product unit, seat or cover.
4. Do not lean against the seat cover when using the product to avoid damage.
5. This product is equipped with soft-closing seal cover. Heavy pressing or pushing may cause damage to the soft-closing damper.
6. Do not use lacquer thinner, petrol, liquid medicine, detergent, insecticide, toilet cleanser and scrubbing brush to clean the product.
7. Exposure to direct sunlight is prohibited.
8. Only use tap water or potable water; otherwise it may cause chafing.
9. Do not connect water supply to heater outlet. Make sure inlet water temperature at 37-95°F.
10. Keep restroom temperature above freezing to prevent the toilet from damage due to freezing.
11. When moving the product from cold to room-temperature wait two hours for water to evaporate. Doing so can prevent the product
from electrical short-circuit.
12. Stop using the product and shut off the power if product malfunctions. Please contact a licensed professional.
DANGER - Improper use of the grounding plug can result in a risk of electric shock.
If it is necessary to use an extension cord, use only a three-wire extension cord that has a three-blade grounding plug, and a three-slot
receptacle that will accept the plug on the product. Replace or repair a damaged cord. If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
GROUNDING INSTRUCTIONS
This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an
escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must
be plugged into an outlet that is properly installed and grounded.
This product is for use on a nominal 120 V circuit, and has a grounding plug (figure A). A temporary adapter (figure C) may be used to
connect this plug to a 2-pole receptacle if a properly grounded outlet is not available. The temporary adapter should be used only until a
properly grounded outlet (figure B) can be installed by a qualified electrician. The green colored rigid ear, lug, and the like extending from
the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it
must be held in place by a screw (figure D).
DANGER - To reduce the risk of electrocution:
1. Do not use while bathing.
2. Do not place or store product where it can fall or be pulled into a into a tub or a sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for a product that has fallen into water. Unplug immediately.
5. Do not wash the main unit or electrical plug with water or detergent.
6. Do not handle the electrical plug with wet hands.
7. Do not put a hand or other object over the outlet of air dryer or block the outlet of air dryer.
8. Never disassemble, repair or modify this product.
9. During installation, disassembly, repair and maintenance of the product, the power plug must be switched off and water supply be
shut off.
SMART SEAT BIDET INSTALLATION INSTRUCTIONS
(A) grounding plug (C) adapter(B) grounded
outlet (D) adapter screw

—6 —
Power plug
Function settings key
Disassembly button
Seat lid
Toilet seat
Nozzle
Knob
Water supply hose
joint
Drain plug
STOP
adjustment key
Water temperature
adjustment indicator
Water temperature
adjustment key
Seat temperature
adjustment indicator
Seat temperature
Rear
wash Bidet
°F °F
SMART SEAT BIDET TECHNICAL SPECIFICATIONS
SKU
Rated Voltage
Water Inlet
Power Cord Inlet
Rated Power Consumption
Length of Power Cord
Water Supply Pressure
Water Supply Temperature
Ambient Temperature
Net Weight
Water Volume
Water Temperature
Seat Temperature
Water Heater Power Consumption
Seat Heater Power Consumption
Protection Class
Slow Closing Seat/Lid
Nozzle & Seat
Maximum Power Consumption
3 Settings (Room temp/91/99°F)
120V~, 60Hz
1400W/120V
50W/120V
1450W/120V
39.4”
0.1 ~ 0.75MPa
39 ~ 95°F
39 ~ 104°F
IPX4
≤0.7L/min(at a water pressure of 0.18 MPa), stepless regulation
Yes
Antibacterial Material
3 Settings (Normal temp/95/100°F )
960W (When entering water temperature 15°C,flow rate 600ml/min)
Side
Side
7.05 lb.
SM-STS21

—7 —
3. Attach Seat
· Slide seat onto fixing bracket until you hear a “click.”
*click*
1. Remove Old Seat
· Remove old seat according to
manufacturer’s instructions.
4. Connect Water Supply
· Close the angle valve and fix the tee junction to the
angle valve. Ensure the rubber sealing ring is loaded.
· Connect water supply hoses to inlet valve and bidet
seat outlet.
· Turn on water and check for leaks.
14
2
53
1
2
3
4
3
or
or
2. Install Mounting Hardware
Installation A:
· Insert expansion bolts into ceramic holes.
· Place the fixing bracket over the expansion bolts,
followed by the adjustment sheets then screws.
· Tighten screws with screwdriver.
Installation B:
· Place the fixing bracket over ceramic holes,
followed by the adjustment sheets then screws.
· Tighten nuts underneath screws.
AB
or
SMART SEAT BIDET TECHNICAL SPECIFICATIONS

—8 —
Breathing light:
flashes when product
is working
DEFAULT SETTINGS
· When power is on the product will self test, when self test is over it will make a sound to notify the user it is ready to be used.
· The water temperature default is about 95°F.
· The seat temperature default is about 91°F.
· The knob light and night light are always on.
SELF CLEANING FUNCTION
· When the seat senses a person sitting, it will start self-cleaning the nozzles.
· After washing is complete, the seat will self-clean the nozzles.
BIDET FUNCTION
· Rotate the knob clockwise to adjust flow.
· After self-cleaning the nozzle extends and sprays water.
REAR WASH FUNCTION
· Rotate the knob counterclockwise to adjust flow.
· After self-cleaning the nozzle extends and sprays water.
KNOB FUNCTIONS
Low
flow
High
flow
Low
flow
High
flow
STOP
Rear
wash Bidet
SMART SEAT BIDET FUNCTIONS

—9 —
Prompt
Lowlighted HighlightedLight OFF
FUNCTION SETTINGS
· The knob lamp can be turned off by pressing the water temperature and seat temperature buttons at the same time.
adjustment key
Water temperature
adjustment indicator
Water temperature
adjustment key
Seat temperature
adjustment indicator
Seat temperature
°F °F
WATER TEMPERATURE SETTINGS
· Repeatedly press to switch water temperature settings in
the sequence below.
· When switching to “OFF” , you will hear a long confirmation
tone. When switching to “HIGH” or “LOW” you will hear one
short confirmation tone.
· Low water temperature setting is about 95°F.
High water temperature setting is about 100°F.
SEAT TEMPERATURE SETTINGS
· Repeatedly press to switch seat temperature settings in
the sequence below.
· When switching to “OFF” , you will hear a long confirmation
tone. When switching to “HIGH” or “LOW” you will hear one
short confirmation tone.
· Low seat temperature setting is about 91°F.
High seat temperature setting is about 99°F.
OFF
Low
High
°F
OFF
Low
High
°F
°F °F
PROTECTION FUNCTIONS
· Five minutes after body is seated, the seat will be under low temperature scalding protection mode with a temperature of about 82°F.
· When there is nobody seated and the knob is not turned off an alarm will sound.
· When the water temperature exceeds 109°F during use, function will be turned off and the seat will automatically enter self-cleaning
mode. After the water temperature returns to normal, function will continue
SMART SEAT BIDET FUNCTIONS

—10 —
NOZZLE MAINTENANCE
· Gently pull the wand out and in 5 times then wipe the wand clean with a soft, damp cloth dipped in neutral detergent, then wipe the
nozzle and spray tube.
SURFACE CLEANING
· Turn off power supply before cleaning.
· Wipe surface with a sponge or soft cloth dampened with room temperature water or natural detergent.
· Do not replace toilet seat until ceramic toilet is completely washed, it may corrode the surface of the product.
FILTER MAINTENANCE
· Make sure the corner valve is closed and the power is off before cleaning the filter screen.
· During cleaning, the seat must be completely separated from the water inlet hose.
· Reinstall the filter screen in reverse order after cleaning.
WHEN NOT IN USE FOR AN EXTENDED TIME
· When tis product is not used for an extended period of time, drain the water and cut off the power supply.
· Pull out the power plug or press the “Test” key of leakage protector.
· Close angle valve and stop the water inlet.
· Remove water inlet hose from angle valve and release the water from the inlet hose.
· Close the upper cover, press and hold the disassembly button by hand, move the product to the front and then completely remove.
· Place product in a cool and dry place.
Braided
hose
Filter
screen
2
1
SMART SEAT BIDET MAINTENANCE

—11 —
SMART SEAT BIDET TROUBLESHOOTING
Cut off the power supply, close the
angle valve and contact the after-sales
department for replacement.
Cut off the power supply, close the
angle valve and contact the after-sales
department for replacement.
Reset knob to OFF.
Base gap leakage
Flushing module
leakage
Pressure maintaining
valve is damaged.
Knob is not reset to
OFF position.
Control valve is failed.
PROBLEM CAUSE SOLUTION
Spray tube extends
too slowly
Cool water should be
released from front end
before flushing.
Insufficient water
amount
Knob is not completely turned
on.
Insufficient water
temperature
Water temperature is set on low
Too low water
temperature
Water temperature is set on low
Automatic protection for
over-high temperature
Waters flow out when
seated
Self-cleaning function is
enabled
It is normal, and provides normal
flushing about 5s later.
Increase knob regulating angle.
Adjust water temperature to
higher gear.
Adjust water temperature to
higher gear.
Restart water temperature
adjustment.
It is normal, and automatically
stop water flow about 5s later.
Water is not heated
Breathing light not
flashing
Vibration and noise
occur when the knob
is turned on
The flowmeter is abnormal
Water pressure abnormal
Cut off power supply, contact
the after-sales department for
replacement.
Close the angle valve, open
the knob and reinstall the
braided hose.
The movement jam of
spray tube.
Water scale causes increased
resistance to the movement.
Please refer the method for
manual cleaning of spray tube in
cleaning and maintenance.

—12 —
SMART SEAT BIDET TROUBLESHOOTING
Buzzer continuously beeps
Knob switch is not reset to OFF
state when away from seat. Reset knob to OFF state.
Seat temperature is not
sufficient
Seat temperature is set at low
gear.
Adjust seat temperature to
higher gear.
Seat temperature is too
high
Seat temperature is set at high
gear.
Adjust seat temperature to
lower gear.
Temperature is too low
when just contact with seat
Not enable seat heating function.
Cut off the power supply,
contact the after-sales
department for replacement.
Enable seat heating function
in advance.
No seat heating function
Seat heating coil in poor
contact.
Night light is not on
Knob light is not on
Power cord of night light shows poor contact.
Power cord of knob light shows poor contact.
Night light is damaged.
PROBLEM CAUSE SOLUTION

1-434-MADISON
(623-4766)
19 Stults Road
Dayton, NJ 08810
www.swissmadison.com
ONE YEAR LIMITED WARRANTY
Swiss Madison® products are made with quality materials and excellent craftsmanship to provide our
customers with beautiful, durable, long-lasting products. Should there be any defects in materials or
craftsmanship under regular use that are discovered within the first year of installation, Swiss Madison®
will provide replacement parts at no charge, or at its discretion, replace any product or part of the product
that is deemed defective, under normal installation, use, service or maintenance. This warranty applies
only to the original purchaser. Proof of purchase will be required in the instance of a claim.
Swiss Madison®recommends all installations of Swiss Madison® products to be conducted by a
licensed, professional plumber or contractor. Swiss Madison®will not be held responsible for any
damage or product failure due to improper installation, misuse, or failure to utilize a licensed professional
for installation. Swiss Madison® is not responsible for any installation or removal costs.
This One Year Limited Warranty Will Be Voided If:
• The installation recommendations were not followed by the installer
• The product has been moved from its initial place of installation
• The product has in any way been modified from its packaged state
• The product has been subjected to improper maintenance, abuse, misuse, excessive use of
chemicals, accidents, or other damages, etc.
Swiss Madison®makes no implication that its products comply with any local building or plumbing
codes. It is the consumer’s responsibility and obligation to determine local code compliance prior to and
during installation. This warranty extends only to the original purchaser and first consumer.
Swiss Madison®is not responsible for any special, incidental or consequential damages associated with
the installation, replacement, return or use of the original purchaser’s product. This includes, but is not
limited to: freight costs, labor, travel time, lost profit, home damages and other contingent liabilities and
costs (including, without limitation, costs associated with ‘professionals’ or ‘experts’, investigations,
audits, analyses, attorneys and any other professional/hired services).
The Swiss Madison®warranty is a comprehensive and explicit limit of liability. All items not disclosed
within the warranty are not addressable within the responsibility of Swiss Madison®. Certain states have
variances regarding implied warranties; in those situations, we remain fully compliant.
If you have any questions or concerns, please contact us directly at
1-434-MADISON (623-4766)
WARNING: Contents of your order may contain sharp and possibly other harmful pieces and may cause
hazard to children and adults. Swiss Madison® is not responsible in any way for personal damages.
Swiss Madison
®