Targus NW627S Instruction Manual

PORT-Noteworthy 22-Key Keypad (NW627S v2.0)
FREQUENTLY ASKED QUESTIONS
Last Updated 10/17/99
•What is it
•Why a Version 2.0
•Ease of Installation
•Compatible Operating
Systems
•Specifications
•Not Working
•Testing the Keypad
•Not finding the COM port
•Switching from 1.0 to 2.0
•User Manual
•Technical Support
•Customer Service
Q.What is it. What is a Serial Keypad and how does it work?
A. The NW627S v2.0, is a newer version of our original 21-Key Keypad. It
connects to the serial port and offer ease of use for those notebook users
needing use the numeric keypad. Great for accounting, auditing, inventory
and other number crunching activities.
Q.Why the version 2.0. What are the differences from the original NW627S
and this version?
A. The NW627S v2.0, is designed to match the newer Toshiba notebook
color for a better looking, integrated solution. Along with that we added a
fold-away wrist-rest for users looking for a more ergonomic solution. Lastly,
we created a simpler Keypad Manager interface to make this version even
easier to install and use.
Q.Ease of Installation. How easy is it to install to my Notebook?
A.You simply connect the serial keypad to your notebook computer's serial
port, run the setup program included on the diskette. Once the installation is
complete, the notebook will need to be restarted. That's it.
Q.Compatible operating systems. Which operating systems with this keypad
function with?
A.The keypad manager is a 32-bit Windows application that will run under
Windows 95/98 and Windows NT 4.0. We've also included a set of 16-bit
DOS drivers to run under DOS/WFW 3.x. Follow the user manual instructions
for installing the DOS drivers.

Q.Specifications. What are the Keypad physical specifications?
A.The specifications are as follows:
22 Keypad Key layout
Standard Serial port connection
No extra power supply needed
High quality Membrane Switch Key switch
All keys programmable
Specifications
Key switch Membrane key switch
Total Travel 3.5 +/- 0.5mm
Operating Force 55 +/- 20gf
Consumption Power 4mA typical, 10mA max
Output Standard D-SUB 9pin (RS232)
Cable Length 6 ft
Weight 0.4 kg
Dimensions 162 x 99 x 36 mm (L x W x H)
Agency Approvals FCC: Class B, Subpart J of Part 15
Q.Not working. I've installed the keypad manager but after the computer
restarted, the keys don't do anything. What's wrong?
A.The keypad manager needs to be configured for the correct COM port.
1. Click on the keypad manager icon down in the system tray "123".
2. Click on Options
3. Select Configure COM Port
4. Change the current setting to your notebook's setting (most likely,
COM1)
5. Click on OK
Now Test the Keypad
6. Click on Options then Test Keypad
7. Press on the keys until all have been tested
8. Press ESC on your main keyboard if nothing is happening and select a
different COM port
Q.Testing the Keypad. How can I test the keypad?
A.The Keypad manager has a test keypad option.
1. Click on the keypad manager icon down in the system tray "123".
Now Test the Keypad
2. Click on Options then Test Keypad
3. Press on the keys until all have been tested
4. Press ESC on your main keyboard if nothing is happening and
select a different COM port (follow instructions in previous question)

Q.Not finding the COM port. On my Thinkpad notebook I have the COM port
set correctly, but continue to get an error on startup that it can't find the COM
port. Why?
A.Under ThinkPad features, you can enable and disable the serial port
as well as assign its COM Port. Once it is set to the COM Port the keypad
is looking for and it is enabled, then the error prompt will go away.
Q.Switching from Version 1.0 to version 2.0. Are the drivers interchangeable
between the 2 different keypads?
A.The Keypad manager for version 2.0 and the original keypad driver set
are not interchangeable. The drivers will only be able to work with the
applicable keypad. It is recommended that you uninstall the old keypad
before installation the new driver and keypad manager.
Q.User Manual. I lost the user manual can I get a replacement?
A.The 22-Key Keypad User Manual is available for viewing, downloading
and printing. It is in a Acrobat Reader PDF format for ease of use. Download
or view the manual from our support files page at:
www.port.com/support/files.htm.
Q.Technical Support. How do I get further assistance with my PORT
NW627S v2.0?
A.If after reading the FAQ information and reviewing your User Manual,
you need additional assistance:
•PORT Technical Support for the NW627S v2.0 can be reached at 1-(888)-970-
PORT, 8:00am to 8:00pm EST or email: [email protected].
Q.Customer Service. How do I get my unit replaced under the one-year
warranty?
A.If the PORT NW627S v2.0 unit is not operating correctly then:
PORT Customer Service for the NW627S v2.0 can be reached at 1-(800)-995-4715,
8:30am to 5:00pm EST.