TCL 5K-14K UM User manual

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Hi! Let’s Get Started.
5K-14K UM Window AC
English / Spanish / French

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Table of Contents
English
Register and Protect Your Purchase ................................................................................................. 3
Important Safety Instructions.............................................................................................................. 4
What’s in the Box 5K-14K Units........................................................................................................... 7
Let’s Get Started!...................................................................................................................................... 8
How to Control Your AC......................................................................................................................... 10
Troubleshooting ........................................................................................................................................ 12
WiFi App Installation (WiFi Modules Only).................................................................................... 13
Warranty Information.............................................................................................................................. 16
Spanish
Registre y proteja su compra............................................................................................................... 18
Instrucciones Importantes De Seguridad........................................................................................ 19
Contenidos de la Caja 5K-14K Units .................................................................................................. 22
¡Comencemos!............................................................................................................................................ 23
Cómo Manejar su Aire Acondicionado............................................................................................. 25
Solución de Problemas........................................................................................................................... 28
Instrucciones de la aplicación WiFi (Solo modelos con WiFi)................................................ 29
Información de garantía ........................................................................................................................ 32
French
Enregistrez et protégez votre achat ................................................................................................. 34
Consignes De Sécurité Importantes.................................................................................................. 35
Contenu de la boîte 5K-14K Units....................................................................................................... 38
C’est parti!.................................................................................................................................................... 39
Comment régler votre climatiseur ..................................................................................................... 41
Conseils de dépannage .......................................................................................................................... 44
Installation de l’application WiFi (Modèles WiFi seulement) .................................................. 45
Informations de garantie........................................................................................................................ 48

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Product Replacement
Free 1-time replacement if product cannot be fixed.
TCL Parts & Service
Genuine TCL parts & factory certified service.
No Deductible
$0 out of pocket expense.
Priority Service
Free shipping and rapid turn-around time.
Extended Manufacturer Coverage
Extended parts & labor coverage for manufacturer defects.
PROTECT PLUS
Thank you for choosing TCL. We want your ownership experience to bring you as much joy as
the product you purchased does, so we’re oering you a special price on TCL Protection Plans
when you purchase during registration. Add a TCL Protection Plan within your first 30 days of
ownership to receive the best value and we’ll make sure nothing gets in the way of you enjoying
your new product.
Add a TCL Protection Plan when you register your
product and be covered from life’s mishaps
Benefits & Description
Up To 4 Years
3-5 Days3-5 Days
Up To 4 Years
Register easily with your smartphone
Scan or text a photo of
the camera icon to 71403
Or register online at register.tcl.com
Need help? Visit photoregister.com/help or text HELP to 71403
Register and protect your purchase
Accidental Damage Protection
Coverage for drops, breaks and spills starts after 30 days.
ENGLISH
*Extended service plans (i.e., “Protect” and “Plus” plans) are only oered in the United States (US). All TCL
products continue to oer a limited consumer warranty in both the US and Canada. Please refer to the warranty
section in this guide for additional details on warranty information.
TCL-WACDGT

IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this manual in a safe place for future
reference. Your safety and the safety of others is very important to us. Please pay attention to all safety messages outlined in this
owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow the following basic precautions:
ELECTRICAL REQUIREMENTS
The electrical ratings for your air conditioner are listed on the model and serial number label located on the front right hand side of the
unit (when facing the front).
REGISTER YOUR APPLIANCE
You can register your appliance online by going to register.tcl.com
Be sure to retain your original sales receipt. A valid proof of purchase is required for all warranty claims.
BATTERY WARNING STATEMENT
Do not mix old and new batteries and do not mix alkaline, standard (carbon-zinc) or rechargeable (ni-cad, ni-mh, etc.) batteries
Document your model and serial numbers here:
Model #___________________________________ Serial #___________________________________
You can locate your 20 digit serial number underneath the bar code (On the right hand side of the AC).
WARNING Specific electrical requirements are shown in the diagram below. Follow the
requirements below for the type of plug on the power supply cord.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock
Wiring Requirements Power Supply Cord
RECOMMENDED GROUND METHOD
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power supply cord
with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong outlet and grounded in
accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the customer’s responsibility to have a properly
grounded 3 prong outlet installed by a qualified electrician.
FCC CAUTION
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
The distance between user and device should be no less than 20cm.
• 115 Volt (103 min – 127 max)
• (5K-8K) (0-8 amps)
• (10K-12K) (0-12 amps)
• (5-8K) (10 amp time-delay fuse or circuit breaker)
• (10K-12K) (15 amp time-delay fuse or circuit breaker)
• Use on single outlet circuit only
DO NOT RETURN TO STORE
TCL SUPPORT:
support.tcl.com/us
1-800-825-6747
contact us first
with any questions
WE ARE
READY TO
HELP
BE CAREFUL WHEN REMOVING
THE AIR CONDITIONING UNIT

INSTALLATION MANUAL---Important considerations
When compared with other refrigerants, R32 is more environmentally friendly. Please use this product
as instructed. This refrigerant is flammable and may combust under certain conditions, however when
this product is used as directed these risks are significantly reduced. Always consult with a trained
professional when maintaining or repairing an air conditioner.
Important Considerations
• The air conditioner you buy must be installed by professional personnel and
the “Installation manual” is used only for the professional installation personnel!
• The installation specifications should be subject to our after-sale service regulations.
• When filling the flammable refrigerant, please use caution to avoid serious injury.
• A leak test must be done after the installation is completed.
• It is a must to perform the safety inspection before maintaining or repairing an air conditioner
using flammable refrigerant in order to ensure that the fire risk is reduced to a minimum.
• Requirements for the total weight of filled refrigerant and the area of a room to be equipped
with an air conditioner (are shown as in the following Tables GG.1 and GG.2)
The maximum charge and the required minimum floor area
m1 = (4 m3) x LFL , m2 = (26 m3)) x LFL, m3 = (130 m3 )x LFL
Where LFL is the lower flammable limit in kg/ m3,R290 LFL is 0.038 kg/ m3,R32 LFL is 0.038 kg/ m3.
For the appliances with a charge amount m1 < M = m2:
The maximum charge in a room shall be in accordance with the following:mmax= 2.5 x (LFL)(5/4) x h0 x (A)1/2
The required minimum floor area Amin to install an appliance with refrigerant charge M (kg) shall be in accordance with
following: Amin = (M/ (2.5 x (LFL)(5/4) x h0)) 2
Where:
mmax is the allowable maximum charge in a room, in kg;
M is the refrigerant charge amount in appliance, in kg;
Amin is the required minimum room area, in m2;
A is the room area, in m2;
LFL is the lower flammable limit, in kg/m3;
h0 is the installation height of the appliance,in meters for calculating mmax or Amin, 1.8 m for wall mounted;
Warning
• Please read the manual before installing, using, or conducting maintenance.
• Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
• Be aware that refrigerants may not contain an odor.
• Do not pierce or burn the appliance.
• The appliance shall be stored in a room without continuously operating sources (for example: open flames, an
operating ignition gas appliance or an operating electric heater).
• Please contact the nearest after-sale service center when maintenance is necessary. At the time of maintenance,
the maintenance personnel must strictly comply with the Operation
• Manual provided by the corresponding manufacturer and any non-professional is prohibited to maintain the
air conditioner.
• It is necessary to comply with the provisions of gas-related federal, state, and local laws and regulations.
• It is necessary to clear away the refrigerant in the system when maintaining or recycling an air conditioner by a
trained professional.
Warning: flammable
& Dangerous
Read the user manual Read the installation
manual
Read the
service manual

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Table GG.1 - Maximum charge (kg)
Category LFL
(kg/m3)
h 0
(m)
Floor area (m2)
4 7 10 15 20 30 50
R32 0,306
0,6 0,68 0,9 1,08 0,32 1,53 1,87 2,41
1 1,14 1,51 1,8 2,2 2,54 3,12 4,02
1,8 2,05 2,71 3,24 3,97 4,58 5,61 7,254
2,2 2,5 3,31 3,96 4,85 5,6 6,86 8,85
Table GG.2 - Minimum room area (m2)
Category LFL
(kg/m3)
h 0
(m)
Charge amount (M) (kg)
Minimum room area (m2)
1,224 kg 1,836 kg 2,448 kg 3,672 kg 4,896 kg 6,12 kg 7,956 kg
R32 0,306
0,6 29 51 116 206 321 543
1 10 19 42 74 116 196
1,8 3 6 13 23 36 60
2,2 2 4 0 15 24 40
Installation Safety Principles
1. Site Safety
Open Flames Prohibited Ventilation Necessary
2. Operation Safety
Open Flames Prohibited
3. Installation Safety
• Refrigerant Leak Detector
• Appropriate Installation Location
The left picture is the schematic diagram of a refrigerant
leak detector.
Please note that:
1. The installation site should be in a well-ventilated area.
2. The sites for installing and maintaining an air conditioner using Refrigerant R32 should be free from open fire or welding, smoking, drying
oven or any other heat source higher than 548°C which easily produces open fire.
3. When installing an air conditioner, it is necessary to take appropriate anti-static measures such as wear anti-static clothing and/or gloves.
4. Installation or maintenance location should not be surrounded by obstacles or close to any heat source, flammable, and/or explosive
areas or objects.
5. If the product suers refrigerant leak during the installation, all personnel should go out till the refrigerant leaks completely for 15 minutes.
If the product is damaged, a professional must carry such damages product back to the maintenance station. It is prohibited to weld the
refrigerant pipe or conduct other operations on the contaminated site.
6. The air conditioner unit needs to sit on a flat even surface.
7. It is necessary to avoid the places where there are other electrical products, power switch plugs and sockets, kitchen cabinet, bed, sofa
and other valuables directly under the lines on two sides of the indoor unit.
8. Any ventilation openings of unit should be free from obstructions.
Mind Static Electricity Must wear protective clothing and
anti-static gloves
Don`t use mobile phone

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What’s in the Box
Open the carton and remove the below parts.
NO. APPEARANCE PART NAME QUANTITY
1Top Rail 1
2AC Unit 1
3Filler Panels
(labeled “Left” & “Right”) 2
4Remote Control
(Digital Display Units Only) 1
5Sash Lock 1
6Battery (AAA) 2
7Lock Frame 2
83/8’’ Screws 4
91/2’’ Screws 3
10 3/4’’ Screws 4
11 Window Sash Seal 1
12 Foam Top Window Gasket 1
13 Foam Insulation
(only for E-star models) 2
Tip! Before unboxing, cut the tape
along the top of the box to loosen
contents inside. Once you lift and
remove the box, check the inside of
the box as some parts may be stuck
at the top. You can find the screws
and other parts located in the tray
beneath the AC unit.
5K - 14K Units
12
11
13
1
3
2
5-6k
8K
10-12K
12
11
10
13
3
5
6
2
7
8
4
9
1
10
5
6
7
8
9
4
12
11
10
13
3
5
6
2
7
8
49
1
Note: Illustrations in this manual are for explanatory
purposes only. Product design and aesthetics may vary.

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Let’s get started!
Step 1: Testing
Before installing your AC, let’s test it to make sure it works properly and your outlet has the proper
power level. First, place it on a flat surface, plug it directly into a wall outlet (never use a power
strip or other device), and turn it on. Next, use the Mode button on your control panel to change
the AC to Cool Mode and press the down arrow to set the temperature to the lowest setting. After
3 minutes, the AC should be blowing cool air. If so, please continue to the next step. If not, see
detailed troubleshooting tips at support.tcl.com/us.
Step 2: Installation
A few quick notes before installing:
• This unit is made to fit inside a standard double-hung window.
• Check the size of your window before installing.
1. Use the (4) included 3/8” screws to fasten the top mounting rail to the unit.
2a. 2b.
1.
2c.
Top Mounting Rail (4) 3/8” Screws
Top Mounting Rail
Filler panel Filler panel
Bottom Rail
Window
Frame
Window sill
Top Mounting Rail
Bottom Rail
4a./4b.
(2) 3/4” Screws
(3) 1/2” Screws
1/4”
2. Fasten the accordion styled window panel expander pieces to the unit (some models come
with the panel extenders already attached). They are marked “Right” and “Left”. Pull the
leading edge of them to its maximum width. Then slide the panel expanders into the grooved
notches on the sides of the unit, (slide downward) and make sure they are inserted into the
metal rails tightly.
2a. 2b.
1.
2c.
Top Mounting Rail (4) 3/8” Screws
Top Mounting Rail
Filler panel Filler panel
Bottom Rail
Window
Frame
Window sill
Top Mounting Rail
Bottom Rail
4a./4b.
(2) 3/4” Screws
(3) 1/2” Screws
1/4”

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3. Carefully place the window air conditioner into the window where it is to be installed
(2 people are recommended for this step). Close the window securely. The AC unit should be
slightly tilted to the outside area to allow water to drain out from the unit.
2a. 2b.
1.
2c.
Top Mounting Rail (4) 3/8” Screws
Top Mounting Rail
Filler panel Filler panel
Bottom Rail
Window
Frame
Window sill
Top Mounting Rail
Bottom Rail
4a./4b.
(2) 3/4” Screws
(3) 1/2” Screws
1/4”
4a. Fasten the air conditioner to the window frame, using the included ½” screws. Fasten each of
the panel extenders (Left and Right). You may have to drill a pilot hole in the window frame to
fasten these screws to the window sash.
4b. Attach the lock frame between the panel extender and the window sill and then fasten them
together with the included ¾” locking screw. Repeat for each side.
2a. 2b.
1.
2c.
Top Mounting Rail (4) 3/8” Screws
Top Mounting Rail
Filler panel Filler panel
Bottom Rail
Window
Frame
Window sill
Top Mounting Rail
Bottom Rail
4a./4b.
(2) 3/4” Screws
(3) 1/2” Screws
1/4”
4c. Attach the sash lock between the top of the sliding window and window frame, using 1 of the
included ¾” screws to secure the window closed.
Sash Lock
3/4” Screw
Window sill
Lock frame
Filler panel
Sash Seal

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4d. To prevent outside air from entering the room, insert the foam top window gasket. You can cut
the foam top to match the width of the window.
Sash Lock
3/4” Screw
Window sill
Lock frame
Filler panel
Sash Seal
5. Plug the unit into the electrical outlet as specified above in the electrical requirements. Set the
unit to Cool Mode.
How to Control Your AC
All the basics you need to know to stay cool!
1. Power – turn the air conditioner on and o.
2. and Buttons – use these buttons on the control panel or
remote control to increase or decrease the desired temperature,
or time using the Timer. The temperature range is: 61 -88 degrees
Fahrenheit or 16 - 31 degrees Celsius. Press for three seconds
to exit the Demand Response (DR) signal.
3. Display – By pressing the Display button on the remote, it can switch
o/on all lights and LED Display. When the timer is not in use, the
operation mode and the set temperature will be displayed. Time will
be displayed under the timer setting. It would display when the
device is responding to a Demand Response (DR) signal.
4. Modes – Press the mode button on the control panel to cycle and
select a Mode, or select a Mode by pressing the desired button on
the remote.
• Auto Mode – The unit automatically chooses the mode of operation
(cool or fan). In this mode the temperature will be set according to
the room temperature (tested by the temperature sensor which is
incorporated in the indoor unit.).
• Cool Mode - The cooling function allows the air conditioner to cool
the room and reduce air humidity at the same time. Adjust the fan
speed and temperature to your desired comfort level. In this mode,
if Eco is not enabled, the fan may continue to run after reaching the
desired temperature.
• Eco Mode – In Eco mode, the unit will turn o once the room is cooled to the user-set
temperature. The unit will turn back on when the room temperature rises above the user-set
temperature. While in Eco mode, the fan will occasionally turn on for a few seconds in order
to take an accurate temperature reading. (Cool/Dry mode only)
• Fan Mode – Fan Mode helps to circulate air in your home, but only works when the air
conditioner is vented.

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• Fan Speed – Press the Fan Speed button to choose the fan speed options. You can choose
Hi, Med, Lo or auto speed in cool mode and choose Hi, Med, Lo in fan mode.
• Dry Mode – This function reduces the humidity of the air to make the room more
comfortable. Press the Mode button to set to Dry mode. An automatic function of
alternating cooling cycles and air fan is activated.
5. Timer Button – press the Timer button on the panel or the Timer button on the remote to set
the timer.
• Set Timer On: With the AC o, press the Timer button and then use the and
buttons to set the desired temperature. Press the Timer button again and use the
and buttons to set the desired amount of time before the AC turns on. Press the timer
button again to start the countdown.
• Set Timer O: With the AC on, press the Timer button and then use the and
buttons to set the length of time before the AC will turn o. Press the timer button again to
start the countdown.
Note: It can be set to automatically turn o or on in 0.5-24 hours. Each press of the buttons will
increase or decrease the timer. The Timer can be set in 0.5 hours increment below 10 hours and
1-hour increments for 10 hours or above.
The Set light will turn on while setting. To cancel the set function, press the Timer button again.
6. Sleep Button – In Sleep mode, all of the display lights will turn o after a while, but the Sleep
light stays on. In Sleep mode, the air conditioner will automatically adjust the temperature
and fan speed to make the room more comfortable during the night.
7. Filter Button – After the fan motor runs for 500 total hours, the Filter Check light will turn on
to remind the user to clean the filter. After you clean the filter, you can turn o the light by
pressing the Filter button.
5-6K BTU AC
Remove the filter by sliding it out of the front right side of
the air conditioner. Gently wash it with a mild dish washing
detergent and let dry completely before reinstalling it into
the AC.
8-14K BTU AC
Remove the filter by removing the air intake grille using the
two notches on the top left and right side of the grille cover.
Once the grille is removed, you can then remove the filter.
Gently wash it with a mild dish washing detergent and let
dry completely before reinstalling it into the AC.
Normal Operating Sounds
You may hear a pinging noise, caused by the water hitting the condenser on rainy days, or when
the humidity is high. This design feature helps remove moisture and increase eciency.
You may hear the thermostat click when the compressor cycles on and o. Water will collect in the
base pan on rainy days, or high humidity days. The water may overflow and drip from the unit on
the outside. The fan may run, even when the compressor is not on.
Remove filter
Remove filter
Remove filter
Remove filter

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Troubleshooting
Having trouble completing installation? Don’t worry, it’s usually an easy fix.
PROBLEM POSSIBLE CAUSES SOLUTIONS
Air Conditioner
will not start
The air conditioner is unplugged • Make sure the air conditioner is plug is pushed
completely into the outlet
The fuse is blown/circuit breaker
is tripped
• Check the house fuse/circuit breaker box and
replace the fuse or reset the breaker
Power Failure
• The unit will automatically re-start when power
is restored
• There is a protective time delay (approx. 3
minutes) to prevent damage to the compressor.
For this reason, the unit may not start normal
cooling for 3 minutes after it is turned back on.
The current interrupter device is tripped
• Press the RESET button located on the power
cord plug
• If the RESET button will not stay engaged,
discontinue use of the air conditioner and
contact a qualified service technician.
Air Conditioner does not cool
as it should
Airflow is restricted • Make sure there are no curtains, blinds, or
furniture blocking the front of the air conditioner
The temperature control may not be set correctly • Lower the set thermostat
temperature
The air filter is dirty • Clean the filter. See the Cleaning
and Care Section of the manual
The room may be too warm • Please allow time for the room to cool down
after turning on the air conditioner
Cold air is escaping • Check for open furnace registers and cold air
returns
The Cooling Coils are frozen • See “Air Conditioner Freezing Up” below
Air Conditioner
is freezing up
Ice blocks the air flow and stops the air
conditioner from cooling the room
• Set the Mode to High Fan or
High Cool and set the thermostat to a higher
temperature
Remote Control
is not working
The batteries are inserted incorrectly • Check the position of the batteries
The batteries may be dead • Replace the batteries
Water is dripping outside Hot and humid weather • This is normal
Water is dripping inside the
room The air conditioner is not correctly tilted outside
• For proper water drainage, make sure the air
conditioner is slightly tilted downward from the
front of the unit to the rear
Water collects in the
base pan
Moisture removed from the air is draining into the
base pan
• This is normal for a short period in areas with
low humidity and normal for a longer period in
areas with high humidity
Digital Display reads
“E1”, “E2” A sensor has failed • Contact customer service
The buzzer responds
abnormally
Energy management systems are controlling
devices through networks • Disconnect the device from the network
When appear on the
display , remote control,
APP and panel buttons can
not control the device
When the device is responding to the Demand
Response (DR) signal of the energy management
system, the user can only control the device
startup and light, the setting temperature may
rise and the compressor may stop running.
• Wait for the Response time to close, or press
for three seconds to exit the Demand
Response (DR) signal.

13
WiFi App Installation
(for WiFi models only)
Step 1: Download and Install the TCL Home App
Using the camera function on your smartphone, scan the QR code below to be directed to the
TCL Home page. If your phone does not have a QR scanner, download one from the app store or
manually type in the URL below in your smartphone’s web browser. Then, download and launch
the app.
https://tcl.link/homeplusapp
Note: The App only supports the 2.4 GHz WiFi band (all routers have a 2.4 GHz band).
Please connect to the 2.4 GHz band before you begin the app setup process.
Step 2: Create an Account
Once you have opened the app, select “Create account.” You will then be sent a verification
code to your email. Input the code and continue.

14
Step 3: Add Your Device
Select the “Add Devices” button and follow the in-app instructions to complete the setup.

15
Troubleshooting
Having trouble completing installation? Don’t worry, it’s usually an easy fix.
PROBLEM POSSIBLE CAUSES SOLUTIONS
TCL Home App loses
connectivity to AC
during setup
Wireless router may be too far from AC • Relocate wireless router closer to AC.
Network error • Restart wireless router, AC, and
mobile device.
TCL Home App cannot
find AC
Network error • Restart wireless router, AC, and
mobile device.
App & AC are not on the same 2.4GHz
channel
• Confirm your device is connected to
the 2.4GHz channel.
Router blocking TCL Home App • Verify App is not being blocked by
the router’s firewall.
Incorrect WiFi Password • Reinput and verify WiFi password.
Unable to find or
connect to Wireless
Network
App may need permission to location • Give TCL Home App permission to
Location in phone settings.

16
TCL NORTH AMERICA
LIMITED PRODUCT WARRANTY
What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL
brand products and packaged with this warranty statement.
WARRANTY PERIOD (NON-COMMERCIAL USE):
Labor: Twelve (12) Months from the original date of purchase.
Parts: Twelve (12) Months from the original date of purchase.
WARRANTY PERIOD (COMMERCIAL USE):
Labor: Six (6) Months from the original date of purchase.
Parts: Six (6) Months from the original date of purchase.
Commercial Use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for
institutional purposes, or for other commercial purposes including rental purposes.
Should your TCL device prove to be defective in material or workmanship under normal use during the warranty period listed above, effective from the date of original
consumer purchase of the product, TCL North America at its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your
device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an Authorized TCL Service Center, TCL is not responsible for the
transportation costs to the Authorized TCL Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging and shipping of
the unit. Units that are improperly packed and damaged during shipping are not covered under this limited product warranty. This limited product warranty is good only
to the original purchaser of the product and effective only when used in North America. You must have your original purchase receipt or proof of purchase (bill of sale or
receipted invoice) which states the condition of the unit (new, used), the unit’s date of purchase, place of purchase, and model/serial number.
HOW SERVICE IS HANDLED: Call 1-800-825-6747 and choose the appropriate prompt. Please have product type, model number, serial number, and ZIP code ready.
Troubleshooting and prior approval from a TCL representative MUST occur before sending in your product for repair.
Product Registration Information
You can find the model number and serial number on a label on the back or side of the product. Register your product online at register.tcl.com.
NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS
LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR
TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/US TO VIEW THE MOST CURRENT VERSION.
THIS LIMITED PRODUCT WARRANTY DOES NOT APPLY TO:
1. Service calls to your home for delivery or pick-up, installation, instruction,
replacement of house fuses, connection of house wiring or plumbing, or to
correct unauthorized repairs.
2. Failure of the product to perform due to wireless signal reception
problems not caused by your unit, or due to power failures or
interruptions or inadequate electrical service.
3. Damage caused by transportation or handling, including damage during
shipment from a Retailer (please contact your Retailer
for assistance).
4. Damage caused to the product by accident, vermin, lightning, wind(s), fire,
flood(s), or act(s) of God.
5. Damage caused by operating the product in a corrosive or
wet atmosphere.
6. Repairs when your TCL product is used in other-than-normal, single-family
household use, or contrary to the instructions described in the product
User’s Guide.
7. Damage resulting from accident, alteration, misuse, abuse, neglect,
insects, normal wear-and-tear, cosmetic damage, mishandling, power line
surges, improper or faulty installation, or improper repair or maintenance.
Improper repair includes the use of parts not approved or specified by TCL.
8. Markings or images on the product’s display panel.
9. Normal maintenance as described in the User’s Guide (including but not
limited to cleaning or replacing filters, cleaning coils, or other normal
maintenance).
10. Use of accessories or components that are not compatible with
this product.
11. Products with altered, missing, defaced, unreadable, or removed
serial numbers.
12. Changes in the appearance of the product that do not affect
product performance.
13. Increases in utility costs and/or additional utility expenses.
14. Products purchased from non-authorized TCL resellers.
15. Products sold in any condition other than new from the original
manufacturer or sold outside of North America.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
CONTACT INFORMATION:
TCL North America
1860 Compton Ave
Corona, California 92881
1-800-825-6747
www.tcl.com/us

17
¡Hola! Comencemos.
Acondicionador de Aire de Ventana 5K-14K - UM

18
Reemplazo del producto
1 reemplazo gratuito si el producto no se puede reparar.
Piezas y servicio TCL
Piezas TCL originales y servicio certificado de fábrica.
No deducible
$0 de gastos de bolsillo.
Servicio prioritario
Envío gratuito y tiempo de respuesta rápido.
Cobertura extendida del fabricante
Cobertura ampliada de piezas y mano de obra por defectos
de fabricación.
PROTECT PLUS
Gracias por elegir TCL. Queremos que disfrute de la experiencia de propiedad tanto como disfruta
del producto adquirido, por lo que, cuando realice la compra, le ofreceremos un precio especial en
planes de protección de TCL durante el registro. Agregue un Plan de protección TCL dentro de los
primeros 30días de ser propietario para recibir el mejor valor y nos aseguraremos de que nada se
interponga en el camino para que disfrute de su nuevo producto.
Agregue un Plan de protección de TCL cuando registre
el producto, a fin de contar con cobertura contra los
contratiempos que la vida presenta.
Beneficios y descripción
Hasta 4años
De 3 a 5días De 3 a 5días
Hasta 4años
Regístrese fácilmente con su teléfono inteligente
Escanee o envíe un mensaje de texto con una
foto del icono de la cámara al 71403
O regístrese en línea en register.tcl.com
¿Necesita ayuda? Visite photoregister.com/help o envíe un
mensaje de texto que diga HELP al 71403
Registre y proteja su compra
Protección contra daños accidentales
La cobertura para caídas, roturas y derrames comienza después
de 30días.
*Los planes de servicio extendido (es decir, los planes “Protect" y “Plus") solo se ofrecen en los Estados Unidos
(EE. UU.). " Todos los productos de TCL continúan ofreciendo una garantía limitada al consumidor tanto en los EE.
UU. como en Canadá. Consulte la sección de garantía de esta guía para obtener más información sobre la garantía.
TCL-WACDGT

19
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Antes de instalar y usar su aire acondicionado, lea detenidamente este manual. Conserve este manual en un
lugar seguro para futuras consultas. Su seguridad y la de los demás son muy importantes para nosotros.
Por favor, preste atención a todos los mensajes de seguridad descritos en este manual.
ADVERTENCIA: Para reducir el riesgo de incendio, descarga eléctrica o lesiones al usar su aire
acondicionado, ajústese a las siguientes precauciones básicas:
REQUISITOS ELÉCTRICOS
Las clasificaciones eléctricas para su acondicionador de aire se detallan en la etiqueta del modelo y el
número de serie, ubicados en el lado frontal izquierdo de la unidad (vista de frente).
REGISTRE SU APARATO
Puede registrar su dispositivo en línea, visitando register.tcl.com. Asegúrese de conservar su recibo de
compra original. Se requiere un comprobante de compra válido para todos los reclamos de garantía.
Documente aquí su modelo y números de serie:
N° de modelo______________________________ N° de serie ______________________________
Puede ubicar su número de serie de 20 dígitos debajo del código de barras (En el lado izquierdo del
sistema de aire acondicionado).
ADVERTENCIA
Los requisitos eléctricos específicos se muestran en el siguiente
diagrama. Cumpla los siguientes requisitos en relación al tipo
de enchufe en el cable de alimentación.
Peligro de Descarga Eléctrica
Enchufar a un tomacorrientes de 3 terminales con
conexión a tierra.
No quite el terminal de tierra.
No use un adaptador
No utilice un cable alargador.
No seguir estas instrucciones puede provocar la muerte,
un incendio o una descarga eléctrica.
Requerimientos del Cableado Cable de Alimentación
MÉTODO DE PUESTA A TIERRA RECOMENDADO
Para su seguridad personal, este aire acondicionado debe estar conectado a tierra.
Este aire acondicionado está equipado con un cable de alimentación de 3 terminales con un enchufe
con conexión a tierra. Para minimizar la posibilidad de descarga eléctrica, el cable debe enchufarse a un
tomacorrientes de 3 clavijas y conectarse a tierra de acuerdo con todos los códigos y ordenanzas locales.
Si no hay disponible un tomacorrientes de 3 terminales, es responsabilidad del cliente que un electricista
calificado instale un tomacorrientes de 3 terminales debidamente conectado a tierra.
NO LO DEVUELVA A LA TIENDA
ASISTENCIA TCL:
support.tcl.com/us
1-800-825-6747
contáctenos primero
con cualquier pregunta
ESTAMOS
LISTOS PARA
AYUDAR
CUIDADO CUANDO RETIRE
LA UNIDAD DE AIRE ACONDICIONADO
• 5K - 115 voltios
(103 mín - 127 máx)
• 5K - (0-8 amp)
• 5K - (fusible de retardo de
10 amp o disyuntor)
• Usar solo en un circuito de
salida individual

20
MANUAL DE INSTALACIÓN: consideraciones importantes
En comparación con otros refrigerantes, el R32 es más ecológico. Utilice este producto según las instrucciones. Este
refrigerante es inflamable y puede hacer combustión en ciertas circunstancias; sin embargo, cuando se utiliza este
producto como se indica, estos riesgos se reducen significativamente. Consulte siempre con un profesional capacitado
cuando realice el mantenimiento o la reparación de un aire acondicionado.
Consideraciones importantes
• El aire acondicionado que compre debe ser instalado por personal profesional y el “Manual
de instalación” está destinado solo al personal de instalación profesional. Las especificaciones
de instalación deben estar sujetas a nuestras normas de servicio posventa.
• Cuando llene el aire acondicionado con el refrigerante inflamable, tenga cuidado para evitar
lesiones graves.
• Se debe realizar una prueba de fugas después de que se complete la instalación.
• Es imprescindible realizar una inspección de seguridad antes de realizar el mantenimiento o la
reparación de un
aire acondicionado que utilice refrigerante inflamable para garantizar que el riesgo de incendio
se reduzca al mínimo.
• Requisitos según el peso total del refrigerante lleno y la superficie del cuarto que se equipará
con un aire acondicionado (se muestran en las siguientes tablas GG.1 y GG.2)
Carga máxima y superficie mínima de suelo requerida
m1 = (4 m3) x LFL, m2 = (26 m3) x LFL, m3 = (130 m3 )x LFL
Donde LFL es el límite inferior de inflamabilidad en kg/m3, de modo que el LFL del R290 es 0,038 kg/m3, y el LFL del R32
es 0,038 kg/m3.
Para aparatos con una cantidad de carga de m1 < M = m2:
La carga máxima en un cuarto debe corresponderse con lo siguiente: mmáx.= 2,5 x (LFL)(5/4)xh0x (A)1/2
La superficie de suelo mínima requerida (Amin) para instalar un aparato con carga de refrigerante M (kg) debe
corresponderse con lo siguiente: Amín.= (M / [2,5 x (LFL)(5/4)xh0])2
Donde:
mmáx. es la carga máxima permitida en un cuarto, en kg; M es la cantidad de carga de refrigerante en el aparato, en kg;
Amin es la superficie mínima requerida del cuarto, en m2; A es la superficie del cuarto, en m2;
LFL es el límite inferior de inflamabilidad, en kg/m3;
h0 es la altura de instalación del aparato, en metros, para calcular mmáx. o Amín. (1,8 m para el montaje en paredes).
Advertencia
• Lea el manual antes de instalar o usar el aire acondicionado, o antes de llevar a cabo el mantenimiento.
• No acelere el proceso de descongelación ni lleve a cabo la limpieza con métodos distintos de los recomendados
por el fabricante.
• Tenga en cuenta que los refrigerantes pueden ser inodoros.
• No perfore ni queme el aparato.
• El aparato debe almacenarse en un ambiente libre de fuentes en funcionamiento continuo (por ejemplo: llamas
abiertas, un aparato de encendido a gas en funcionamiento o un calentador eléctrico en funcionamiento).
• Póngase en contacto con el centro de servicio posventa más cercano cuando sea necesario realizar un
mantenimiento. Cuando se realice el mantenimiento, el personal de mantenimiento debe cumplir rigurosamente
con el manual de operación proporcionado por el fabricante correspondiente; queda prohibido que personas no
profesionales realicen el mantenimiento del aire acondicionado.
• Es necesario cumplir con las disposiciones de las leyes y normas federales, estatales y locales relativas al gas.
• Es necesario que un profesional capacitado elimine el refrigerante del sistema cuando realice el mantenimiento de
un aire acondicionado.
Advertencia: inflamable
y peligroso
Lea el manual de usuario Lea el manual de
mantenimiento
Lea el manual de
mantenimiento