
TECHNI MOBILI CHAIR WARRANTY
TASK/KID'S CHAIR: 1-YEAR WARRANTY
EXECUTIVE/MANAGER CHAIR: 2-YEAR WARRANTY
1.RTA Products, LLC has warranted the Techni Mobili office chairs to the original purchaser who
acquired a new product from RTA Products or its authorized resellers of the product against
defects in material or workmanship.
2.This warranty is expressly limited to the repair or replacement (at its option) of defective chair
components or materials that fails under normal use as a result of a defect in materials or
workmanship. This warranty is limited to merchandise purchased in the Continental United States,
excludes AK, HI and PR. No assembly labor is included. The word "defects" as used in this
warranty, is defined as imperfections that impair the utility of the product.
3.This warranty applies under conditions of normal use, but does not apply to defects that result
from intentional damage, negligence, unreasonable use or exposure.
4.Liability for consequential damages is excluded to the extent exclusion is permitted by law. This
warranty gives you specific legal rights, and you may have other rights that vary from State to
State.
5.RTA Products does not warrant: a) natural variations in character marks b) changes in surface
finishes due to aging or exposure to light c) marks, scars, or wrinkles occurring naturally in leather
d) failure resulting from normal wear and tear e) the matching of colors, grains, or textures of
natural materials f) the colorfastness or the matching of textiles, including an exact match to
cuttings or to swatch cards g) damage, marking, or staining of veneer surfaces due to contact with
rubber or similar compounds, damage from sharp objects or imprinting from writing instruments, or
prolonged exposure to direct sunlight h) we do not warrant products that are exposed to extreme
environmental conditions or that have been subject to improper storage.
6.RTA Products shall not be liable for loss of time, inconvenience, commercial loss, or incidental or
consequential damages.
7.Any modification to the original product voids the warranty. We do not warrant the performance
of the product when used in combination with other than original products.
8.This product has been designed for and is intended for office and home-office use only. This
warranty is Original Purchaser’s sole remedy for product defects, and this warranty does not
extend to any product, or damage to any product, caused by or attributed to abuse or misuse,
products used for commercial or rental purposes, use modifications of, or attachments to the
product, and products or parts not used, maintained, or extended hereunder is in lieu of any and all
other warranties, express or implied, including without limitations any implied warranty or
merchantability or of fitness for a particular purpose.
9.Report any defects to RTA Products, LLC together with your sales receipt or other proof of
purchase. If the chair is defective within the terms of the warranty, RTA Products, LLC will furnish a
replacement chair (at its option) at no cost of equal or similar value and design.
10.RTA Products will advise you of the procedure to follow in making warranty claims. The
following are the procedures for warranty claims:
11.a) Call us Monday –Friday, from 9am-5pm (Eastern Time) at (866) 782-5520 to explain the
defect and give your name, address and phone number. Please have ready the model number of
our product, date and place of purchase. You can also write to us by e-mail to
12.b) If we determine that replacement will remedy the situation, and in order to determine the
extent or the cause of the defect, purchaser will need to send the part in question at purchaser’s
expense. Once we receive the part, we will examine it and determine whether the claim is valid (or
not), and then proceed to send the replacement. We will ship the replacement at our expense.
P. 6 RTA-3245C P. 6