Technogym BIKE LIVE User manual

TECHNOGYM BIKE LIVE
Pre-Installation Requirements
Product Code: D93T
Rev: 1.0
Date: 20-01-2021
Document Code: PIR-00161-EN

TECHNOGYM BIKE LIVE Pre-Installation Requirements
Rev. 1.0
- 3 -PIR-00161-EN - Uncontrolled copy if printed
Index
1. GENERAL WARNINGS ........................................................................................7
1.1 INTRODUCTION ...........................................................................................................7
2. NETWORK DESIGN – CONFIGURATION AND INSTALLATION........................9
2.1 INTRODUCTION ...........................................................................................................9
2.2 NETWORK DESIGN AND PREPARATION PHASES (Business-to-Business (B2B)) ...9
2.3 CONFIGURATION AND INSTALLATION (Business-to-Business (B2B)) ......................9
3. DISPLAY ............................................................................................................. 11
4. ELECTRICAL AND TECHNICAL DATA / REQUIREMENTS .............................13
4.1 DATA & REQUIREMENTS...........................................................................................13
4.2 ELECTRICAL CONNECTION......................................................................................13
4.2.1 Positioning of Power Inlet........................................................................................14
4.3 PLACE OF USAGE .....................................................................................................14
5. NETWORK REQUIREMENTS ............................................................................15
5.1 INTRODUCTION .........................................................................................................15
5.2 ETHERNET CABLED NETWORK...............................................................................15
5.3 WI-FI NETWORK REQUIREMENTS...........................................................................16
5.4 WIRELESS GUIDELINES ...........................................................................................16
5.4.1 Facility / Hotel (Business to Business (B2B))..........................................................17
5.4.2 Home (Business to Consumer (B2C)).....................................................................17
5.5 MAXIMUM NUMBER OF EQUIPMENT CONNECTED TO ONE ACCESS POINT ....17
5.6 INTERNET SPEED REQUIREMENTS FOR STREAMING.........................................17
5.7 FIREWALL / ROUTER RULES FOR ACCESS TO MYWELLNESS CLOUD ..............19
5.8 PROXY ........................................................................................................................19
6. ACCOUNT REQUIREMENTS.............................................................................21
6.1 TECHNOGYM ACCOUNT (BUSINESS TO CONSUMER (B2C)) ...............................21
6.2 SALEFORCE ACCOUNT ID (BUSINESS TO BUSINESS (B2B)) ...............................21
7. ACKNOWLEDGEMENT AND ACCEPTANCE ...................................................23
8. LIST OF CHANGES FOR MANUAL REVISION.................................................25
8.1 REVISION 1.0..............................................................................................................25

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TECHNOGYM BIKE LIVE Pre-Installation Requirements
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This document contains proprietary information that is covered by copyright. All rights re-
served. No part of this document may be circulated, copied, reproduced or translated into
another language without the prior written consent of Technogym.
Additional information may be included in the After Sales technical documents, available in
the ocial ‘After Sales documents repository’.
The information contained in this document may be changed without prior notication. For
updates, please refer to the ocial ‘After Sales documents repository’.
Technogym® is a trademark owned by Technogym S.p.A.
Uncontrolled copy if printed.

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1. GENERAL WARNINGS
1.1 INTRODUCTION


          


 

CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may re-
sult in minor or moderate injury. It may also be used to alert against unsafe practices.

 

Detail regarding the operation in progress.
TECHNOGYM BIKE LIVE Pre-Installation Requirements
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2. NETWORK DESIGN – CONFIGURATION AND
INSTALLATION
2.1 INTRODUCTION
▪Installation and conguration of the network infrastructure (cables), of the network hardware
(Switch, Router, rewall) and any wireless network are at the expense of the customer.
▪Technogym warns that the e󰀩ciency and correct operation of the equipment and of the My-
wellness Cloud services depend on the technical characteristics of the hardware that is in-
stalled.
▪Technogym does not guarantee the correct operation of the Mywellness Cloud services in the
event of failure to comply with all the technical specications and warnings indicated.
2.2 NETWORK DESIGN AND PREPARATION PHASES
(Business-to-Business (B2B))
During the network design and preparation phases, Technogym requests to be put in touch with
the technicians of the company performing the work, in order to obtain and provide technical infor-
mation, so that the network is installed and congured according to the required technical require-
ments.
Technogym can not be held responsible for failures due to site preparation, assembly and installa-
tion not correct.
2.3 CONFIGURATION AND INSTALLATION (Business-to-
Business (B2B))
Before performing the installation, the customer should inform Technogym that all the required
components have been provided and installed and that they operate correctly.
For this purpose, Technogym will contact the customer a few days before the date set for instal-
lation, to acquire the information related to the installation status of the network for the equipment
and thus check that everything that has been requested to perform installation of the equipment is
provided and operational.

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3. DISPLAY
The TECHNOGYM BIKE product is tted with 21.5-inch Live display:
Fig. 1

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4. ELECTRICAL AND TECHNICAL DATA /
REQUIREMENTS
4.1 DATA & REQUIREMENTS
TECHNOGYM BIKE RESTYLING
Power Source (Equipment input) 12V 5A
Power Supply Unit Input (Electrical Network): 100÷240Vac 50/60Hz 2A
Output: 12V 5A
Weight of the product 67 Kg (148 lbs)
Maximum weight of user 160 Kg (353 lbs)
Noise Level Less than 70 dB
Protection rating IP 20
Operating Temperature From +5°C to +35°C (41°F - 95°F)
Tab. 1
Only use the power supply provided with the product.
4.2 ELECTRICAL CONNECTION
Before connecting the equipment to the mains power supply, ensure that the electrical system
specications comply to binding regulations. Check the mains power supply specications on the
product’s identication label.
Connect the power supply unit to the product rst and then plug it into the wall socket.
WARNING: The wall socket must be located in a place where the plugging and unplug-
ging can be done easily and safely.

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4.2.1 Positioning of Power Inlet
Fig. 2 - Positioning of power inlet
4.3 PLACE OF USAGE
Install and use the product in an environment that meets the requirements below:
• Free space - at least 60 cm wide - around the product;
• A at, stable and vibration-free surface that is capable of supporting the weight of both the
product and the user. Do not install on oating oors.
Fig. 3

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5. NETWORK REQUIREMENTS
5.1 INTRODUCTION
TECHNOGYM BIKE supports both wireless and wired internet connection.
In all cases, the network must be installed and congured by the customer before Technogym deliv-
ers the product, in accordance with the technical specications set out below.
5.2 ETHERNET CABLED NETWORK
Connect the product to the wired network, taking into account the following requirements:
• LAN Ethernet 10/100 GigaBit;
• Category 5e/6 - UTP Ethernet cables with RJ45 patch;
• Switch with a number of ports greater than the number of product connected.
It’s necessary to remove the shaped cap from the rear casing of the display, to connect the LAN
cable to the equipment.
Fig. 4

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5.3 WI-FI NETWORK REQUIREMENTS
Connect the product to the Wi-Fi network, taking into account the following requirements:
• Standard: IEEE 802.11 a/b/g/n/ac at 5GHz or 2.4GHz;
• Security Protocol: WEP, WPA/WPA2, open (free) network;
The Protocol WPA2 Enterprise is not supported.
• There must be only one dedicated Access Point / Wi-Fi router that provides the service;
• DHCP enabled;
• It’s recommended to avoid broadcasting the same SSID, through 2.4 and 5 GHz, at the
same time.
In case of professional Access Point or if the equipment is used in a public / company network (ho-
tel, tness facility) you must cover the following additional requirements:
▪Congure the Access Point to broadcast only one SSID (Service Set Identier) needed for the
equipment installation. The SSID must not be hidden;
▪Program in the display of equipment (Customer Menu 2406 --> Network-->Wi-Fi) just only the
SSID dened above;
▪Frequency Band:
_5GHz band only (not automatic) is the conguration suggested;
_If the Access Point is not provided with 5GHz band, 2.4GHz is ok but might need
some channel ne tuning by the local IT company. The best practice for 2.4GHz
Wi-Fi conguration is enabling Wi-Fi on one of the following channels: 1, 6, 7, 8, 9,
10, 11, 12. Other channels: 2, 3, 4, 13, 14 might cause interference with Bluetooth
signal and it’s best to avoid them.
_Avoid in any case to broadcast the same SSID, through 2.4 and 5 GHz, at the
same time.
▪LEASE TIME : at least three days;
▪SESSION TIMEOUT disabled (Typically achieved setting the timeout = 0).
For more details about Access Point (AP), refer to the AP technical specications.
5.4 WIRELESS GUIDELINES
The following indications must be interpreted only as guidelines.

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5.4.1 Facility / Hotel (Business to Business (B2B))
The wireless network should be installed and congured only by specialised companies and expert
technicians.
▪The equipment must not be more than 25-30 metres LOS (line of sight) away from the Access
Point (analyse possible problems due to the presence of walls or other obstacles between the
Access Point and the equipment).
▪If you use an Access Point with a xed channel: avoid overlapping problems if, in the same
area, there are Access Points that use the same channel.
5.4.2 Home (Business to Consumer (B2C))
▪Make sure the wi- signal is reachable by the equipment.
▪If you use an Access Point / Wi-Fi router with a xed channel: avoid overlapping problems if,
in the same area, there are Access Points / Wi-Fi routers that use the same channel.
5.5 MAXIMUM NUMBER OF EQUIPMENT CONNECTED
TO ONE ACCESS POINT
▪Up to 5 devices: use a commercial Access Point.
▪More than 5 devices: use a professional Access Point (see the AP technical datasheet).
For more details about Access Point (AP), refer to the AP technical specications.
5.6 INTERNET SPEED REQUIREMENTS FOR
STREAMING
The use and quality of the service depends on the speed of the internet connection. Make sure to
have, for each equipment, the following internet connection, for the best audio and video experien-
ce:
5 Mbps or more: HD quality (up to 1080p)
In case of lower speed, the product adapts automatically to the speed connection available, reduc-
ing the quality of the service and the video resolution. In detail:
3 Mbps: for viewing medium quality;
1.5 Mbps: for viewing low quality video (minimum) (not recommended).

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In general:
Internet Speed requirements for streaming
N°1 Equipment
5 Mbps or more for the best audio and video experience: HD quality (up
to 1080p)
3 Mbps for viewing medium quality (standard denition video, DVD
quality)
1.5 Mbps for viewing low quality video (minimum) (not recommended)
N°2 Equipment
(5 Mbps or more) *2 for the best audio and video experience: HD quality (up
to 1080p)
3 Mbps *2 for viewing medium quality (standard denition video, DVD
quality)
1.5 Mbps *2 for viewing low quality video (minimum) (not recommen-
ded)
N°n Equipment
(5 Mbps or more) *n for the best audio and video experience: HD quality (up
to 1080p)
3 Mbps *n for viewing medium quality (standard denition video, DVD
quality)
1.5 Mbps *n for viewing low quality video (minimum) (not recommen-
ded)
Tab. 2

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5.7 FIREWALL / ROUTER RULES FOR ACCESS TO
MYWELLNESS CLOUD
The Firewall\Router installed locally must be congured with ports 80 and 443 open. Open these
ports also on the devices of the related ISP (Internet Service Provider).
Free access to the Internet must be guaranteed for correct use of Mywellness Cloud services, and
in particular access to the following DNS names must never be disabled.
DNS Names
mywellness.com
technogym.com
facebook.com
facebook.net
cdn.net
google.com
googleapis.com
google-analytics.com
worldweatheronline.com
clouddrive.com
cloudfront.net
amazonaws.com
time.android.com
Tab. 3 - DNS Names
It shall be possible to download .tar packets.
Domains for external resource of Cloud (e.g. facebook, google, akamai, worldweatheron-
line, etc.): denition not required.
5.8 PROXY
This parameter MUST ALWAYS BE DISABLED.

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