Teldat 4Ge User manual

Teldat 4Ge Router
Installation Manual
Copyright© Teldat Dm571-I Version 7.3 02/2020 Teldat S.A.
Teldat S.A. Manual
Teldat 4Ge Router 1

Legal Notice
Warranty
This publication is subject to change.
Teldat S.A. offers no warranty whatsoever for information contained in this manual.
Teldat S.A. is not liable for any direct, indirect, collateral, consequential or any other damage connected to the deliv-
ery, supply or use of this manual.
Manual Teldat S.A.
2Teldat 4Ge Router

Table of Contents
I RelatedDocuments................................. 1
Chapter1 AboutThisGuide.................................. 2
1.1 SupportedDevices................................... 2
1.2 Who should read this manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 When should this manual be read? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.4 Whatisinthismanual?................................. 2
1.5 Whatisnotinthismanual? ............................... 2
1.6 How is the information organized? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.7 TechnicalSupport ................................... 2
Chapter2 Teldat4GeRouter................................. 4
2.1 Characteristics..................................... 4
2.1.1 PowerSupply..................................... 4
2.1.2 HardwareMonitoring.................................. 4
Chapter 3 Components and Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 Components...................................... 5
3.1.1 FrontPanel...................................... 5
3.1.2 RearPanel ...................................... 5
3.1.3 SidePanels...................................... 6
3.1.4 UndersidePanel.................................... 6
3.1.5 TopPanel(LEDs).................................... 7
3.2 Assembly....................................... 8
3.2.1 Mountinginrack.................................... 8
3.2.2 Standalone ...................................... 8
3.2.3 Wallmounting..................................... 8
3.2.4 Ceilingmounting................................... 10
3.2.5 Installing a DIN rail mount accessory (Optional). . . . . . . . . . . . . . . . . . . . . . 10
3.3 PowerSource.................................... 11
3.3.1 ExternalPowerSource................................ 11
3.3.2 PoE......................................... 12
3.3.3 Connecting to the power source . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.3.4 Connect....................................... 12
3.3.5 Disconnect...................................... 13
3.4 RESETButton.................................... 13
3.4.1 Rebootingthedevice................................. 13
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3.4.2 DefaultConfiguration................................. 13
3.5 Connectingdata................................... 14
3.5.1 ETHERNETConnection................................ 14
3.5.2 Connecting the WWAN Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.6 InstallingtheSIMcard................................. 15
Chapter4 Compliance.................................... 17
4.1 ManufacturerInformation............................... 17
4.2 SafetyWarnings................................... 20
4.3 WEEEInformation.................................. 21
4.4 REACH....................................... 21
4.5 PSUEnergyEfficiency ................................ 21
4.6 EC Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.7 CEMarking..................................... 22
4.8 NationalRestrictions................................. 22
4.9 OperatingFrequency................................. 22
4.10 FCCStatement.................................... 23
4.10.1 Federal Communications Commission Interference . . . . . . . . . . . . . . . . . . . . 23
4.11 ICStatement..................................... 23
4.11.1 CAN ICES-3 (B)/NMB-3(B). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Appendix A Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
A.1 Troubleshooting................................... 24
A.2 Updatingthesoftware................................. 24
A.3 Connectors ..................................... 25
A.3.1 LANConnector.................................... 25
A.3.2 WWAN Connector (female) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
A.3.3 PowerSupplyConnector ............................... 25
A.4 TechnicalSpecifications................................ 25
A.4.1 HardwareArchitecture................................. 25
A.4.2 LANInterface .................................... 26
A.4.3 WirelessWANInterface................................ 26
A.4.4 PowerSupply.................................... 26
A.4.5 ExternalPowerSupply ................................ 26
A.4.6 Dimensionsandweight................................ 26
A.4.7 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
AppendixB RadioInformation................................. 28
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B.1 WWANSpecifications................................. 28
Teldat S.A. Table of Contents
Teldat 4Ge Router iii

I Related Documents
Teldat Dm748-I Software Updating
Teldat S.A. Related Documents
Teldat 4Ge Router 1

Chapter 1 About This Guide
This is the installation guide for the Teldat 4Ge router. It contains information on how to correctly install the device in
a working environment.
1.1 Supported Devices
The information included in this installation guide only applies to the Teldat 4Ge router.
1.2 Who should read this manual?
This manual should be read by the support personnel who need to configure, maintain and monitor the device.
1.3 When should this manual be read?
Read this guide as soon as you are ready to familiarize yourself with the device and its components.
This manual will help you understand your new device in greater depth.
1.4 What is in this manual?
This installation guide contains the following information:
• Description of the available features in the Teldat 4Ge.
• Technical specifications.
• Power supply requirements.
• Elements you can connect to the device while it is running.
• Installation and removal procedures for modules and power supplies.
• Description of the device LEDs and connectors.
• Troubleshooting.
1.5 What is not in this manual?
This manual does not contain information regarding the device software or its configuration. For information on how
to configure this device, please see the relevant protocol manuals, to be found on the Teldat website: ht-
tp://www.teldat.com.
1.6 How is the information organized?
Each chapter focuses on a specific part of the hardware and its components. All descriptive, technical specifications
and information on a component can be found in the relevant chapter.
1.7 Technical Support
Teldat S.A. offers a technical support service. Device software can be upgraded on a regular basis for maintenance
purposes and for new features.
Contact information:
Web: http://www.teldat.com
Tel.: [phone]
1 About This Guide Teldat S.A.
2Teldat 4Ge Router

Fax: [phone]
Email: suppor[email protected]
Teldat S.A. 1 About This Guide
Teldat 4Ge Router 3

Chapter 2 Teldat 4Ge Router
2.1 Characteristics
2.1.1 Power Supply
For further information on Teldat 4Ge's power supply, please see Components and Power Supply on page 5 under
section Power Source on page 11.
2.1.2 Hardware Monitoring
The Teldat 4Ge router hardware is monitored through the LED panel, which provides visual information on what is
happening in the device. The LEDs indicate the state of the hardware components, whether there is connectivity or
not, data flows, etc.
For further information on the LED panel, please see Components on page 5 in the following chapter.
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Chapter 3 Components and Power Supply
The following chapter provides detailed information on the Teldat 4Ge router chassis and its components. This in-
formation includes:
• Components.
• Information on assembly.
• Power supply.
• RESET button.
• Data connection.
• SIM card installation.
3.1 Components
3.1.1 Front Panel
The following figure shows the front panel. Here you can see where to insert one of the WWAN antenna connectors
and the SIM card slot.
Fig. 1: Front Panel
The front panel elements are as follows:
Front panel elements table
Item Description
A WWAN antenna for the Teldat 4Ge.
B SIM card slot.
3.1.2 Rear Panel
The following figure shows the rear panel. Here you can see all the Teldat 4Ge connectors.
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Fig. 2: Rear panel
The following table provides information on each connector, together with a description:
Rear panel elements table
Item Description
A RESET. Reset button. For further information on how the reset button works,
please see RESET Button on page 13 in this chapter.
B ETHERNET. Gigabit Ethernet.
C Power source connection (PSU).
3.1.3 Side Panels
Two WWAN antennas are located on the side panels, one on either side.
Fig. 3: Right hand side panel and Fig. 4: Left hand side panel
3.1.4 Underside Panel
The following elements can be found on the underside panel:
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Fig. 4: Underside panel
The following table contains details on the underside panel's significant elements.
Underside panel elements table
Item Description
A Slots for wall mounting.
B Rubber feet.
C Perforations to install a DIN rail mount. (Optional.)
3.1.5 Top Panel (LEDs)
The LED panel provides information on the state of the components (whether they are active or not) and on network
activity.
Fig. 5: LED Panel
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The Teldat 4Ge LEDs are shown in Figure 6. The table below contains a description of each:
LEDs table
LED Status Description
LAN Tricolor Green -> connected. Blinking: con-
nection data activity.
Amber -> blinking: auto-test.
Red -> disconnected.
PWR Monochrome green Device ON/OFF. This lights up when
connected to the power source.
W Tricolor Off -> system stopped.
Red -> interface unavailable because
it is installing, not enabled (shutdown)
or due to auto-test failure.
Yellow -> idle.
• Rapid blinking. It has not registered
in the network or the quality is in-
sufficient.
• Slow blinking. GSM connection
(GPRS).
• Steady. WCDMA (UMTS/HSDPA)
connection.
Green -> connected. Blinking: con-
nection data activity.
3.2 Assembly
3.2.1 Mounting in rack
The Teldat 4Ge cannot be mounted in a rack. However, there are other types of mounting.
3.2.2 Standalone
The Teldat 4Ge can be placed as a standalone device on a flat, stable surface.
Make sure there is enough space around the router for ventilation purposes and that electricity cables can reach it.
3.2.3 Wall mounting
The Teldat 4Ge can be mounted on the wall.
We recommend the following accessories for wall mounting, valid for solid and Gypsum board (plaster) walls:
• 2 screws: [Coach Screw Head 90 Degrees. 3.5x30].
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8Teldat 4Ge Router
There are two slots on the underside of the device, used to fix it to the wall. You can see this in Underside Panel on
page 6.

Fig. 6: Screw
• 2 wall anchors: [White Striated Wall Anchor. 8mm Diameter].
Fig. 7: Wall anchor
Warning
The screws must go into a wall stud (wood) or a wall anchor of the appropriate type for the wall. Screws
into drywall are not strong enough to mount the router.
Fig. 8: Wall-mounting features
The above figure shows the wall-mounting features on the Teldat 4Ge.
1 Wall screws 2 8.8 cm (3.46 inches)
3 Chassis mounting holes (on
the underside)
4 Router chassis
5 Mounting surface
To mount the router on a wall or another surface, follow these steps:
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Procedure
Step 1 Install the two screws (3.5x30) horizontally apart on a wall or any other vertical surface.
The screws should protrude 0.6 cm (0.25 inch) from the surface of the wall.
Warning
If you install the screws in drywall, use hollow-wall anchors (8 mm – 5/16 inch) to secure the screws. If
the screws are not properly anchored, the strain of the cables connected to the router back panel could
pull the router from the wall.
Note
- Wall mounting accessories are not provided and must be acquired separately.
- The accessories must match the kind of wall in place and support the weight of the device.
3.2.4 Ceiling mounting
To attach the Teldat 4Ge device to the ceiling, use the appropriate support (not included and must be ordered separ-
ately).
Fig. 9: Ceiling mounting support
3.2.5 Installing a DIN rail mount accessory (Optional)
Router packaging may contain a DIN rail mount kit, which can be attached to the router to place it in various posi-
tions.
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10 Teldat 4Ge Router
Step 2 Hang the router on the screws. This is the appropriate position for safe use. (See Fig. 8 on page 9)

The kit contains 2 screws to adjust the rail accessory on the underside of the device, as shown in the following figure:
Fig. 10: DIN rail mount adapter
3.3 Power Source
The Teldat 4Ge is powered though an external AC/DC source or through an Ethernet cable (provided it complies
with the POE 802.3af standard).
Warning
The equipment must be used with the power supply provided by the manufacturer.
Workplace Conditions. Main Characteristics
• Avoid humid and/or dusty locations.
• Direct exposure to sunlight and to other heat sources should be avoided. The device should not be placed
amongst papers, magazines or other elements that could hinder natural air circulation.
• The device should not be placed near strong electromagnetic fields such as speakers, engines, etc.
• Knocks and/or strong vibrations should be avoided during transport, operation and storage.
Warning
3.3.1 External Power Source
To avoid electric shocks, residual current circulation, and other unwanted effects that also affect communications, the
following is recommended:
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Teldat 4Ge Router 11
The electric current in power cables, telephone lines and communication cables is dangerous. To pre-
vent electric shocks, before installing, handling or opening the equipment covers, connect and discon-
nect the cables following the steps set forth in Connect on page 12 and Disconnect on page 13.
To connect the power supply to the device, please follow the steps outlined in If the Ethernet cable isn’t PoE on page 12.

Warning
All interconnected communication devices should be plugged to THE SAME GROUNDED POWER
OUTLET, which should at the same time be of good quality (lower than 10 ohms).
Whether the workplace is provided with an uninterrupted power supply system (UPS), regulated supply
or it is independent from the rest (such as lighting, etc.); it is highly recommended that all data devices
should be connected to the same power source. This will avoid operating and premature aging prob-
lems of drivers and other components.
3.3.2 PoE
Fig. 11: Connecting the PoE adapter to the router
The Teldat 4Ge device can be powered through an Ethernet cable, provided the latter complies with the POE
802.3aF standard. The ETHERNET port is enabled for this.
Figure 11 details how to connect the PoE injector to the device.
3.3.3 Connecting to the power source
3.3.4 Connect
3.3.4.1 If the Ethernet cable isn’t PoE
• Make sure the router’s power switch is in the OFF position (0).
• Make sure the power supply is NOT connected to either the electricity or the router.
• Connect all data cables.
• Connect the power cable to the device.
• Connect the power cable to the electricity supply.
• Set the router’s power switch to the ON position (1).
3 Components and Power Supply Teldat S.A.
12 Teldat 4Ge Router
To connect the Ethernet cable with PoE power to the router, please carry out the steps outlined in If the Ethernet
cable is PoE on page 13.

3.3.4.2 If the Ethernet cable is PoE
• Check that the Ethernet cable that is going to be used for power is NOT connected to the router.
• Make sure the router’s power switch is in the OFF position (0).
• Make sure the power supply is NOT connected to the electricity supply.
• Connect all data cables.
• If you need redundant power, connect the power supply to the device.
• If you need redundant power, connect the power supply to the electricity supply.
• Connect the Ethernet cable.
• Set the router’s power switch to the ON position (1).
3.3.5 Disconnect
3.3.5.1 If the Ethernet cable isn’t PoE
• Make sure the router’s power switch is in the OFF position (0).
• Disconnect the power supply from the electricity supply.
• Disconnect the power supply from the router.
• Disconnect the data cables.
3.3.5.2 If the Ethernet cable is PoE
• Disconnect the Ethernet cable.
• Make sure the router’s power switch is in the OFF position (0).
• Disconnect the power supply from the electricity supply.
• Disconnect the data cables.
3.4 RESET Button
The different features of the RST button are described below.
3.4.1 Rebooting the device
Once the device is operating normally, if you press the RST button, it will restart.
3.4.2 Default Configuration
The RST button allows you to boot the device with its default configuration through the following steps:
• With the device switched off, maintain the RESET button pressed and it will switch on.
• The POWER LED (green) will light up and the W LED will begin to blink. This blinking will continue for 10 seconds.
• For the device to boot with the default configuration, release the RESET button while the W LED is blinking (i.e. be-
fore the 10 second period expires).
Once the default configuration is running, you need to know what type of license the device has. Depending on the li-
cense, the device will operate as:
• Router: If you have a router license, the device will behave as a router. In this case, the default configuration estab-
lishes the following access IP address and mask:
IP address: 192.168.1.1
IP mask: 255.255.255.0
• 4Ge: If you have a 4Ge license, the device will have a special configuration. Please see manual Teldat Dm592-I -
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Teldat 4Ge Router 13

Teldat 4Ge User Manual for further information on how to access the device and its configuration.
To find out what type of license you have, execute a ping to IP address 192.168.1.1. The device, previously con-
figured with the default configuration and correctly connected through an Ethernet cable, will respond to the ping in-
dicating whether you are dealing with a router or a 4Ge.
Note
Some devices leave the factory with customized settings. As a result of this personalization, the device
may have a different default configuration from the one shown above.
3.5 Connecting data
The Teldat 4Ge has the following data connections.
3.5.1 ETHERNET Connection
The Teldat 4Ge incorporates an Ethernet 10/100/1000 BaseT Switch port with automatic MDI/MDIX.
Fig. 12: Ethernet Port
3.5.2 Connecting the WWAN Antenna
The Teldat 4Ge has three connectors for WWAN antennas. To assemble and disassemble the antennas, simply
screw them into the connectors labeled Cell (found in the router's front panel).
Installing these antennas in the Teldat 4Ge is essential to improve the quality of the signal received and transmitted
by the cellular model.
Note
To achieve good quality performance, the Teldat 4Ge device should always have the WWAN antennas
installed.
Some cellular telephony technologies use the antenna diversity technique to improve the quality of the signal re-
ceived (HSUPA, CDMA EV-DO, etc.). Consequently, the Teldat 4Ge incorporates various WWAN connectors.
Fig. 13: WWAN connectors seen from the front panel
When the antennas are not directly connected to the router but installed through extension cords, the minimum dis-
tance between the two of them must be 7 cm. The maximum recommended distance between the two is 25 cm.
To achieve optimum performance, the radio frequency accessories installed (antennas and cables) should be those
recommended by Teldat.
3 Components and Power Supply Teldat S.A.
14 Teldat 4Ge Router

Teldat has a series of accessories (90º mount antennas, antennas for exterior installation, antennas for ceiling install-
ation, extension cables, etc.) that allow you to install the devices in different locations.
3.5.2.1 Placing the Antenna
The orientation of the Teldat 4Ge device and its location with respect to other wireless and radiation devices (such
as communication devices, personal computers, etc.) can significantly influence performance.
The Teldat 4Ge device transmits and receives. Performance is also affected by environmental factors (such as dis-
tance between the device and the base station), physical obstacles and other interferences caused by radiofrequen-
cies (RF).
For optimum coverage, follow these steps:
• Whenever possible, place the antenna where there are no physical obstacles. Obstacles between the antenna and
the base station degrade the wireless signal. Place the antenna above ground level and facing the nearest base
station.
• The density of materials also affects antennas. Place them away from walls, metal screens, mirrors, etc.
• Do not place the antenna near columns, which may throw shadows and reduce the coverage area.
• Keep the antenna away from metal ducts such as canalization, air-conditioning.
• Please bear in mind that other wireless devices such as telephones, microwaves, etc., can temporarily interfere
with the quality of the radio signal.
• We do not recommend installing antennas near, or between, racks containing communication devices, computers,
etc. Use an extension cable and place the device outside.
The following recommendations are applicable to all wireless devices:
• Do not touch or move the antenna while the device is transmitting or receiving.
• When the antenna is transmitting, do not touch any equipment that contains devices that radiate very close to, or
touching, any exposed part of the body (particularly face and eyes).
• Do not install the device in areas where the atmosphere is potentially explosive.
• Wireless devices can cause interferences with other devices. Do not use the device in environments where medic-
al equipment is installed.
• To ensure compliance with the R&TTE 1999/5/EC standard, the device must be at least 1.5 cm away from a hu-
man body when operating.
3.6 Installing the SIM card
A SIM card needs to be inserted in the Teldat 4Ge so the WWAN interface operates correctly. The router is
equipped with an external SIM card tray.
When inserting the SIM card, make sure you are protected against electrostatic discharges (ESD).
Warning
Do not touch the SIM card connector.
Fig. 14: Slot to insert the SIM card
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