Telstra TSH-D Assembly instructions

Getting to know your
Telstra TSH-D
Desktop Phone

2
Getting to know your phone
Overview of your phone
Softkey right

3
Phone display
Display icons
Signal icon
Displays when in hands-free mode
Mute is activated
Ringer is switched off
Indicates a missed call
Alarm is set
Unregistered
Menu Register

4
What’s inside
2Getting to know your phone
2Overview of your phone
3Phone display
3Display icons
7Safety precautions
8Getting started
8Location
8Phone range
8Signal strength
8Compatible modems
9Contents of the package
9Setting up
Connecting the power adapter
Power up the phone
10 Select a language
10 Registering the phone
On the modem
On the phone
10 Date and time
11 Navigating the menus
Scrolling through menus
12 Menu map
13 Making and receiving calls
13 Switch the phone on/off
13 Calls
Preparatory dialling
Make a call using speed dial keys
Receive a call
Adjust the earpiece or hands-free volume
Adjust the ringer volume
Mute
Hold
14 Intercom, second calls, transferring calls and conference calls
Making an internal call
Receiving an internal call
Making a second call
Second internal call
Second external call
Conference calls
Transferring calls
Receiving a second call (call waiting)

5
17 Phonebook
17 Store a name and number
18 View the details or dial an entry
18 Edit a name and number
18 Delete an entry
19 Delete all entries
19 Predial an entry
19 Check the memory status (Local contacts only)
20 Caller ID and caller list
20 New calls alert
20 Dial a number in the Call List
20 Copy a Call List number to the phonebook
21 View the details of an entry
21 Delete an entry
21 Delete the entire Call List
22 Predial an entry in the Call List
22 Clock and alarm
22 Set the date and time
23 Set the alarm
23 Call features
23 Add a speed dial number
23 Edit / Delete a speed dial number
24 Phone settings
24 Sound
Ringer volume
Ringer melody
Key beep
25 Display
Display contrast
Display backlight
25 Language
25 Registration
On the modem
On the phone
26 De-registering a phone
Phone name
Restore to default settings
Phone version
27 Upgrade phone software
Manually
Base or phone notication

6
27 Advanced settings
27 DECT settings
Change PIN
Clock Master
ECO plus
Base version
29 Restore to default settings
29 Internal names
29 Line settings
Line name
Line ID
30 Phone line settings
Multi call mode
Intrusion call
31 Line selection
31 Default settings
31 Help
31 No dial tone
31 No display
32 No caller display
32 Cannot register a phone to the modem
32 Phone does not ring
Noise interference on my phone or on other electrical
equipment nearby
32 Appendix
32 Care
32 Warranty conditions

7
Your new phone is intended for use within Australia for
connection to a Telstra Smart Modem. Please read the safety precautions and user
guide carefully before installing the phone. The user guide is a part of the product
package and must be passed on to a new owner.
Caution: Warning/danger statement, follow safety precautions!
• The ambient temperature must be between 0 °C and 40 °C.
• Please note that the ringer for incoming calls as well as signal tones are
emitted on the phone loudspeaker. Do not therefore hold the phone
close to your ear while one of these functions is on, otherwise your hearing
may be affected.
• This product requires an electrical supply of 100 - 240 volts AC.
• The mains power plug must always be easily accessible.
• To disconnect the device from mains, separate the plug from the wall socket
rst.
Please Note:
• Before using the phone, wearers of hearing aids should note that radio
signals can be picked up by the hearing aid and cause an unpleasant buzzing
noise.
• Do not use your phone in environments at risk from explosion (e.g.
paintworks, petrol stations etc.)
• Do not position the phone in bathrooms or showers.
• The radio signals may inuence the working of medical equipment.
• In the event of a power cut or if the batteries are discharged, your phone
will not function!
• The phone must not be charged up without batteries or the battery cover in
place.
• Do not touch exposed metal contacts.
Small Metal Objects
Small metal objects may stick to the phone due to the presence of magnetic
elds on the phone.
Exercise caution when used where metal objects can be picked up.
Safety precautions
27 Advanced settings
27 DECT settings
Change PIN
Clock Master
ECO plus
Base version
29 Restore to default settings
29 Internal names
29 Line settings
Line name
Line ID
30 Phone line settings
Multi call mode
Intrusion call
31 Line selection
31 Default settings
31 Help
31 No dial tone
31 No display
32 No caller display
32 Cannot register a phone to the modem
32 Phone does not ring
Noise interference on my phone or on other electrical
equipment nearby
32 Appendix
32 Care
32 Warranty conditions

8
Environmental impact
At the end of the product’s life cycle, the telephone must not be disposed of
in normal domestic waste. Please take it to a collection point for processing
electrical and electronic equipment.
Some materials used in this product can be recycled if you take it to a recycling
depot.
By recycling parts or raw materials from used products you will be making an
important contribution to environmental protection. Please contact your local
authority if you require information about collection points in your neighbourhood.
Getting Started
IMPORTANT
Do not place your in the bathroom or other humid areas.
Location
You need to place your charger within 2 metres of the mains power
socket so that the cable will reach. The socket-outlet should be installed near
the equipment and should be easily accessible.
Make sure that it is at least 1 metre away from other electrical appliances to
avoid interference. Your phone works by sending radio signals between the
phone and gateway.
Phone range
The unit has a range of up to 300 metres outdoors when there is a clear line of
Compatible modems
The TSH-D is compatible with Telstra Smart modems Gen 1 and Gen 2.
It supports the DECT GAP standard and may work on other modems but not all
functions may be supported.
sight between the gateway and phone. Any obstruction between the gateway
and phone will reduce the range signicantly. With the gateway indoors and the
phone either indoors or outdoors, the range will normally be up to 50 metres.
Thick concrete and stone walls can severely affect the range.
Signal strength
The icon on your phone indicates that you are within range of the modem
When out of range of the modem, the icon will show.

9
Setting up
Contents of the package
IMPORTANT
Use only the power adaptor supplied with the product.
TSH-D Desktop Phone
with Handset Cord
Power adaptor Headset cord Quick Start Guide
Connecting the power adaptor
Power up the phone
1. Plug the power adaptor into the socket marked on the rear of
the phone and plug the other end into the mains power wall socket. Switch
on the mains power.
6.0

10
When the phone is rst set up it will list the different languages, use to
scroll to the required language and press
Select .
1.
step 2 below.
2. If the phone is not registered to a modem, press
Register . The screen
displays
Registering and once successful Registered will be displayed.
3. If the phone is already registered to another modem, press
Menu , scroll
to
Phone Settings and press Select .
4. Scroll to
Registration and press Select .
5.
Register is highlighted, press Select .
6. The screen displays
Registering and once successful Registered will be
displayed.
Note
A beep will be heard if the registration is successful. The phone is automatically
assigned an available phone number. Use this number when making internal
calls.
If registration is not successful the rst time, please repeat the process again in
case the modem registration period ran out of time.
If you still cannot register a phone to the modem please check how many
phones are already registered. The total number of phones that can be
registered to a modem is dependent on the modem.
Date and time
Note
The phone can be set so that the modem or phone can be the clock master,
once set this will sync across all phones.
If Clock Master is set to Base, the date and time is set automatically when
registered to the modem. See page 26.
If Clock Master is set to phone, you can also set the date and time manually.
See page 26.



Pair
On the modem
On the phone
Registering the phone
Select a language

11
.
1. Press
Menu , scroll


to Clock & Alarm and press Select .
2.
Date/Time is highlighted. Press Select .
3.
To change the date format, scroll to
Date Format and scroll or to
select either
DD/MM or MM/DD .
4.
the date, e.g. when set to DD/MM, 27/08/19 for
27 August 2019 and press
Ok .
5. Once the date is set, to change the time format, scroll to
Time Format and
scroll 



or
or
to select either 12 Hours or 24 Hours .
6. Scroll to
Enter Time , enter the time, e.g. when set to 24 Hours, 1430 for
2:30pm and press
Save .If the current time format setting is 12 hour,
scroll or to select
AM or PM .
7. Press BACK button
Press BACK button
to return to standby.
Your phone is now ready for use.
Your phone has an easy to use menu system.Each menu has a list of options,
which you can see on the menu map on the following page.
When the phone is in standby:
Scrolling through menus
1. From the standby screen, press
Menu .
The main menu is opened.
2. Use the /
 
keys to scroll through the menu.
3. Left softkey - press :key to action the corresponding word prompt shown
in the lower left corner of the display.
Right softkey - press :key to action the corresponding word prompt in the
lower right corner of the display.
4. to return to standby.
Enter Date is selected. Enter
Navigating the menus

12
Menu map
Contacts
Local Contacts
Add
Edit 1
View 1
Delete 1
Delete All 1
Predial 1
Memory Status
Base Contacts
Add
Edit1
View 1
Delete 1
Delete All 1
Predial 1
Call List
Missed Call
Outgoing Calls 2
Accepted Calls
All Calls 2
Clock & Alarm
Date/Time
Alarm
Call Features
Voicemail
Call Forward
Call Waiting
Call Return
Voice Assistant
Speed Dial
Phone Settings
Sound
Ringer Volume
Ringtone
Key Beep
Out Range Tone
Cradle Tone
Display
Contrast
Wallpaper
Backlight Timeout
Language
Registration
Phone Name
Auto Hang-up
Auto Answer
Phone Setback
Phone Version
Advance Settings
DECT Settings
Change PIN
Clock Master
ECO +
Base Version
Base Setback
Internal Names
Line Settings
Line Selection
1These options will only be available if there is an entry stored.
2These options are dependent on the gateway.

13
Making and receiving calls
Note
Your phone will automatically time the duration of all external calls, the call
timer will display on the screen. When the call ends, the total duration of your
talk time is shown for 1 second.
Switch the phone on/off
1. To power the phone off, switch the powerpoint off then remove AC power
socket from the phone.
2. To power the phone on, plug the AC adaptor into the phone, then plug the
opposite end into the powerpoint, and switch on.
Calls
When making calls you can pre set the line selection to auto, manual or individual
line selection, see page 36. The default setting is auto, when a call is made the
gateway will automatically select the line.
1. Press HANDSFREE or pick up the phone.
Press HANDSFREE or pick up the phone.
HANDSFREE and
.
2. Dial the number.
If the line selection is set to manual, press scroll or
to highlight Auto
or
Line Name and press Select , if Line Name is selected scroll
to highlight
Auto or
Line Name and press Select , if Line Name is selected scroll
or to the desired line and press
Select , then dial the number.
3. Press HANDSFREE again to switch to hands-free call.
Press HANDSFREE to switch to hands-free call.
Preparatory dialling
1.
Clear to delete the last digit.
2.
3.
Make a call using speed dial keys
1. Press and hold the relevant keypad number, pick up the phone or press
HANDSFREE
HANDSFREE
the number will be dialled automatically.
If the line selection is set to manual, press ,scroll or
to highlight
Auto
or
Line Name and press Select , if Line Name is selected scroll
or to the desired line and press
Select .



or to the desired line and press
Select , then dial the number.



HANDSFREE andIf the line selection is set to manual, press scroll or







14
Note
To assign a speed dial number, see page 27.
Receive a call
When you receive an external call, the phone rings, , the line information and
the phone number (or name if stored in the phonebook) is displayed.
1. Pick up the phone or press HANDSFREE
2. To end a call replace phone or press HANDSFREE.
to answer the call.
Adjust the earpiece or hands-free volume
1. During a call, press to increase and to decrease the volume level.
There are 5 levels to choose from, volumes 1-5.
Adjust the ringer volume
In standby, press VOL.+ or VOL.-
VOL.+ or VOL.-
to select the desired volume level.
While the phone is ringing, press to select the desired volume level.
Mute
1. During a call press
MUTE button or select on screen to mute.
2. To turn mute off, press on the screen, or press MUTE button again to unmute.
Hold
You can place your caller on hold.
1. During a call press
Option, Hold is highlighted, press Select .
2. To turn hold off, press Option , Unhold is highlighted, press Select .
Intercom, second calls,transferring calls and conference calls
Making an internal call
If more than one phone is registered to the modem, an internal call can be
made between phones and a second call can also be made.
You can register multiple TSH-D phones or compatible cordless phones.
Each product will be allocate a specic HANDSET #.
1. If 2 phones are registered to the modem, press
Intercom and the other
phone rings automatically.
2. If 2 or more phones are registered to the modem, press
Intercom and scroll
to select the phone that is to be called, press
Select .




15
Pick up the phone or press HANDSFREE to answer the call.
Receiving an internal call
When an internal call is received, the phone name or number that is calling is
displayed.
1. Press
Silence to stop the phone ringing.
2. Press
Reject to reject the call.
3.
Making a second call
When on an internal or external call you can make a second internal or external
call without ending the rst call.
Second internal call
During a call:
1. Press
Option and scroll Intercom and press Select .
2. If 3 phones are registered to the modem the other phone rings
automatically.
3. If 3 or more phones are registered to the gateway, scroll to select the
phone that is to be called, or select
All phones to ring all phones, press
Select .
4. When the third phone answers you can have an internal conversation.
5. Press
Option , then scroll or to the required option.
Switch Calls - to switch between the 2 calls.
Conference - to join the 2 calls to make a 3-way call.
Transfer - to transfer the call to the second phone.
Release Active - to end the active call.
Second external call
During a call:
1. Press
Option and scroll to Add Call , press Select .
2. You can then either:
Dial the number manually.
Press PHONEBOOK key - to dial a number in the phonebook.
Press - to dial a number in the Call List.
Press
Dial to dial.







16
HANDSFREE
3. If the line selection is set to manual, press HANDSFREE and scroll
to highlight Auto or Line Name and press Select , if Line Name is selected scroll
to the desired line and press
Select .
4. When the second call answers you can have a conversation.
5. Press
Option , then scroll to the required option.
Switch Calls - to switch between the 2 calls.
Conference - to join the 2 calls to make a 3-way call.
Transfer - to transfer the call to the second phone.
Release Active - to end the active call.
Conference calls
If intrusion calls is set to allowed, see page 29, when a phone is on a call a
2nd phone can initiate a conference call. Pickup the phone or press
on the 2nd phone and it will take the same line and a conference call will begin.
Transferring calls
If when transferring calls the 2nd phone doesn’t answer then you can press
Option, Transfer is highlighted, press Select to transfer the call to the second
phone unannounced.
Receiving a second call (call waiting)
When on an internal or external call you can receive a second internal or external
When there is a second call the call waiting screen will be displayed, you can
either press
Accept to accept the second call and put your 1st caller on hold or
Reject to reject the second call.
If the call is accepted, press
Option , then scroll to the required option.
Switch Calls - to switch between the 2 calls.
Conference - to join the 2 calls to make a 3-way call.
Transfer - to transfer the call to the second phone.
Release Active - to end the active call.
or


or


or


or



17
Phonebook
The phone gives you access to 2 phonebooks:
Local contacts - The contacts are saved locally on the phone.
The local phonebook can store up to 100 contacts. Names can be up to 16 characters
Base contacts - The contacts are saved on the modem. All the phones registered to
the modem can access these shared contacts.
and numbers up to 24 digits. The number of contacts in the modem, is dependent on
the modem the phone is registered to.
Every entry contains a rst and last name and up to 3 telephone numbers (e. g.
home, mobile, ofce).
There are 2 ways to enter the phonebooks, either press
directly to the last phonebook accessed, then press
between base and local contacts, or you can go through the phone menu.
Store a name and number
If the phone is connected to a switchboard, you may need to enter a pause in a
number. This gives the switchboard time to nd an outside line. A pause
is normally stored after the s
witchboard access code (e.g. 9). When storing a number,
press and hold 0 until the display shows P. You can then continue storing the phone
number.
If you wish to display the name of your caller instead of the number, save the full
telephone number including the area code to your phonebook.
Press Menu , Contacts
is displayed, press Select .
Scroll to select the desired phonebook and press Select .
Press Option , Add is highlighted, press Select .
First Name is highlighted, enter the rst name.
Scroll to Last Name , enter the last name.
Scroll to select the number category you want to store the number under,
either
Home , Mobile or Ofce .
Enter the number and press Save
BACK button
BACK button
.
Press to return to standby.
Note
Cancel storing an entry b y pressing at any time during the process.
ENTERING NAMES
Use the alphanumeric keypad to enter names in the phonebook.
For instance to enter the name Paul
P Press 7once
A Press 2once
or



PHONEBOOK key to go
PHONEBOOK key to switch

18
U Press 8twice
L Press 5three times
To enter a space, press 0
0
.
WRITING TIPS
To change the text from Abc to ABC, abc or 123, press .
Press or  to move between characters/digits.
Press
Clear to delete a character, or press and hold Clear to delete all characters.
View the details or dial an entry
1. Press Menu , Contacts is displayed, press Select .
2. Scroll to select the desired phonebook and press
Select .
3. Scroll to the entry you want or search alphabetically.
3. Pickup phone or press HANDSFREE
HANDSFREE
to dial.
If the line selection is set to manual, press scroll
to highlight
Auto
or
Line Name and press Select , if Line Name is selected scroll
to the desired line and press Select .
4. Or to see the details, press
Option scroll to View and press Select .
Edit a name and number
1. Press Menu , Contacts is displayed, press Select .
2. Scroll to select the desired phonebook and press
Select .
3. Scroll to the entry you want or search alphabetically and press
Option .
4. Scroll to
Edit and press Select .
5.
First Name is highlighted, press Clear to delete a character, or press and hold
Clear to delete all characters. Edit the name.
6. Scroll to
Last Name , press Clear to delete a character, or press and hold
Clear to delete all characters. Edit the name.
7. Scroll to the number you want to edit, press
Clear to delete a digit, or press
and hold
Clear to delete all digits. Edit the number and press Save .
8. Press BACK button to return to standby.
Delete an entry
1. Press Menu , Contacts is displayed, press Select .
2. Scroll to select the desired phonebook and press
Select .
3. Scroll to the entry you want or search alphabetically and press
Option .
4. Scroll to
Delete and press Select .

or


or


or


or


or


or


or


or




19
Press BACK button
Press BACK button
to return to standby.
5. Display shows
Delete? .
6. Press
Yes No to cancel.
7.
Delete all entries
1. Press Menu , Contacts is displayed, press Select .
2. Scroll or to select the desired phonebook and press
Select .
3. Press
Option , scroll to Delete All and press Select .
4. Display shows
Delete All? .
5. Press
Yes No to cancel.
6. to return to standby.
Predial an entry
1. Press Menu , Contacts is displayed, press Select .
2. Scroll to select the desired phonebook and press
Select .
3. Scroll to the entry you want or search alphabetically and press
Option .
4. Scroll to
Predial and press Select .
5. If the entry has more than one number stored, to the number you require,
press
Select .
6. The number is displayed.
7. Pickup the phone or press HANDSFREE
HANDSFREE
to dial.
If the line selection is set to manual, press scroll
highlight
to
Auto or
Line Name and press Select , if Line Name is selected scroll
or to the desired line and press
Select .
Check the memory status (Local contacts only)
You can check how much phonebook memory you have on your phone.
1. Press PHONEBOOK button.
2. Press
Option and scroll to Memory Status and press Select . The display
shows the number of used phonebook entries.
3. Press BACK button to return to standby.


or


or





or






20
Pickup phone or press HANDSFREE scroll
Press BACK button
to return to standby.
Caller ID and caller list
Provided the identity of the caller is not withheld, the number of the caller will be
displayed together with the date and time of the call (if provided by the network).
A subscription to this service may be required.
Note
If the caller’s number is stored in your phonebook along with a name, when you
receive a call the name will also be displayed.
New calls alert
When you have new missed calls (incoming calls that you haven’t answered), the
display shows
X Missed Call(s) and the
Note
You can either enter the Call List by pressing or through the
phone menu.
is displayed.
CALLS button
CALLS button
Dial a number in the Call List
1. Press , scroll to highlight the Call List ( Missed Calls ,
Outgoing Calls, Accepted Calls, All Calls ) you want.
2. Press
Select , the most recent number or name if stored in the phonebook is
highlighted.
3. Scroll to the entry you want to dial.
to select the desired line
and press Select.
4.
Copy a Call List number to the phonebook
1.
2. Press
Select , the most recent number or name if stored in the phonebook is
highlighted.
3. Scroll to the entry you want and press
Option .
4.
Save Number is highlighted, press Select .
5. Scroll to select the desired phonebook and press
Select .
6. Scroll to select the number category you want to store the number under,
either
Home, Mobile, or and press Select .
7.
First Name
.
8.
Last Name is highlighted, enter the last name and press
is highlighted, enter the rst name and scroll
Save .
9.
or




or


or


or


or


CALLS buttonPress , scroll to highlight the Call List ( Missed Calls ,
Outgoing Calls, Accepted Calls, All Calls ) you want.
or

