Telstra SP817BB User manual

ALL YOU NEED
TO KNOW ABOUT
YOUR NEW
TELSTRA SP817BB
CORDED PHONE
PURCHASE

3
You must be excited about your new phone. The
buttons are bigger than others, which makes it
easier to dial. There's a volume control to boost
the receive volume level to make it easy for you
to hear the phone. You can also turn up the ringing
volume and there is a ring flasher to ensure you
don't miss calls. You can even make and answer
calls without lifting the handset and for those with
faint voices there's a voice aid mode to help you
sound clearer.
This guide will help you get started as quickly
and easily as possible. It’ll help you put your phone
together, program your most used numbers
and show you how to get the most out of the special
features so your phone is exactly the way you want it.
WELCOME

1
WHAT’S INSIDE
02 Introducing your new phone
06 Before you get started
07 Putting your phone together
11 Plugging in
12 Helpful tips to get you started
14 Programing your most used numbers
17 Voice Aid, Auxiliary input and other friendly features
20 If you have a hearing aid
21 Some important info
22 Problem solving
23 Know your phone inside out
28 Make a note of your stored telephone
numbers here

2
INTRODUCING
YOUR NEW PHONE
1
12
11
10
9
8
2
3
54 6 7

3
1Handset connector
(Not shown)
2Recall Button
Access Telstra network features
3Store Button
Store numbers in one-touch and two-touch memories
4Memory Button
Store and dial two-touch memories
5Redial/Pause Button
Redial last number called – Also used to insert pause when storing numbers
6Speaker Button
Make calls in Handsfree Mode
7Handsfree Microphone
8Speaker Light
Visual indicator when telephone is in Handsfree or Muted Mode
9Mute Button
Mutes the handset and handsfree microphone
10 Volume Up/Down
Buttons adjust handset or speaker volume
11 One-Touch
Memory Buttons (M1, M2, M3) – Used to call frequently used numbers
12 Ring Flasher
Light flashes when ringing

4
13 14 15 16 17 18 19

5
13 Ringer Pitch / Ringer Off Switch
Select low or high ringer pitch or switch ringer off
14 Ringer Volume
Switch Select low, medium or high ringer volume
15 Desk/Wall Mounting Bracket
16 Voice/Norm Switch
Select Voice Aid or Volume Control Mode
17 Auxiliary Input
A 3.5mm socket for connection of disability activators
e.g. Jellybean, Puffer or Lever switch
18 AC/DC Connector
For power pack when using auxiliary input
19 Telephone Line connector input

6
BEFORE YOU
GET STARTED
Take a moment to check you have these items. They should all be included in the
box your phone came in.
Telephone Base Handset
Desk/Wall Mounting Bracket Handset Cord
Adaptor Plug Line Cord

7
PUTTING YOUR
PHONE TOGETHER
DESK STAND
A reversible Desk/Wall Mounting Bracket is supplied with the telephone.
This can be used as a desk stand to raise the angle of the telephone.
For desktop installation attach the Desk/Wall Mounting Bracket as per the
diagram below. Arrow symbols are embossed on the base of the telephone
and the Desk/Wall Mounting Bracket to show the correct installation.

8
WALL MOUNTING
The telephone can be wall mounted on a standard telephone wall plate. To wall
mount your telephone:
1. Remove and rotate the handset hook as follows:
Push out hook Rotate hook Re-insert hook
2. Coil the Line Cord and fit inside the Desk/Wall Mounting Bracket as follows:
approx 8cm
(plugs into wall socket)
approx 17cm
(plugs into phone)

9
3. Attach the Desk/Wall Mounting Bracket to the base of the telephone as follows:
4. Plug the long end of the Line Cord into the telephone and the short end into
the wall socket as follows:

10
5. Place the telephone on the wall plate ensuring that the top post is inserted
into the top slot on the back of the telephone.
Ensuring the bottom post is aligned with either the bottom slot (Option 1)
or the hole of the wall mounting bracket (Option 2) depending on the post
spacing, push the telephone gently towards the wall plate and then firmly
down to lock the phone in place on the wall plate as follows:
Option 1 Option 2

11
PLUGGING IN
When you unpack the telephone you will need to ensure the Line Cord is plugged
into the socket at the rear of the telephone and the handset is plugged into the
socket on the side of the telephone.
Plug the Line Cord into your telephone line socket, lift the handset and check for
dial tone, then replace the handset. This ensures the telephone is powered up
and will operate correctly. Repeat this step whenever the telephone has been
disconnected from the line or appears to be working incorrectly.

12
HANDSFREE OPERATION
The telephone can be operated in Handsfree (Speaker) Mode which allows you to
listen to the call and speak to the other party without using the handset. When
using Handsfree Mode ensure you are facing the telephone and speak in a clear
voice. Wait for the other party to finish speaking before you speak. If you try to
speak at the same time, they may not hear you as the telephone will not send and
receive simultaneously while in Handsfree Mode. Ensure there is no background
noise when using Handsfree Mode (eg. radio, TV, machinery, etc.) as this may
interfere with the call.
Telephone operations such as making calls and storing numbers can be
performed in Handsfree Mode by pressing SPKR instead of lifting the handset.
Programing functions cannot be performed using SPKR.
While on a handset call you can change to Handsfree Mode by pressing SPKR.
The handset can be replaced in the cradle or left off-the-hook. While in Handsfree
Mode you can change to Handset Mode by lifting the handset or pressing SPKR if
the handset has not been placed back in the handset cradle.
The speaker volume can be adjusted by pressing VOL Sor VOL Tuntil you obtain
the desired receive level.
MAKING A CALL
Lift the handset or press SPKR and dial the desired number. To end the call,
replace the handset or press SPKR.
ANSWERING AN INCOMING CALL
While the telephone is ringing, lift the handset or press SPKR and talk to the calling party.
The selected Handsfree volume setting will be retained until it is changed and
is independent of the handset volume setting.
HELPFUL TIPS TO
GET YOU STARTED

13
ADJUSTING THE RINGER VOLUME
The ringer has three levels, low L, medium Mand high H. Set the Ringer Volume
Switch to the desired position.
ADJUSTING THE RINGER PITCH OR SWITCHING THE RINGER OFF
The ringer pitch can be adjusted for High Hor low Lpitch or the ringer can
be switched off. Set the Ringer Pitch Switch to the desired position.
ADJUSTING THE RECEIVE VOLUME LEVEL (NORMAL MODE)
When the Voice/Norm Switch is in the Normal position, the receive volume level can
be adjusted by pressing VOL Sor VOL Tuntil you obtain the desired receive level.
MUTING THE TRANSMIT SIGNAL
To mute the transmit signal while on a handset, handsfree or headset call,
press MUTE and the Speaker Light will flash slowly to indicate that the caller
cannot hear you. To turn mute off, press MUTE.
LAST NUMBER REDIAL
Lift the handset or press SPKR, wait for the dial tone and then press REDIAL.
Redials the last number dialled.
The selected volume setting will be retained until it is changed or you change
from Normal to Voice Mode
The handset also provides magnetic coupling for use with hearing aids with
a T position switch
Mute is automatically switched off when you end the call by replacing the
handset or pressing SPKR.

14
PROGRAMING YOUR MOST
USED NUMBERS
PROGRAMING THE ONE-TOUCH MEMORY BUTTONS (M1, M2, M3)
Lift the handset or press SPKR, press STORE and dial the phone number,
then press the desired memory location M1 to M3, then replace the handset
or press SPKR.
DIALLING FROM ONE-TOUCH MEMORY BUTTONS
Lift the handset, wait for the dial tone and press M1 to M3.
PROGRAMING THE TWO-TOUCH MEMORY BUTTONS
Lift the handset or press SPKR, press STORE and dial the phone number, then
press MEM and press the desired memory location 1 to 0, then replace the
handset or press SPKR.
Hang up after programing each memory button. Use the REDIAL button to
enter 1.5 sec pause if required
Maximum of 30 digits (including Pauses and Recall) can be stored in each
memory location
Hang up after programing each memory button. Use the REDIAL button to
enter 1.5 sec pause if required
Maximum of 30 digits (including Pauses and Recall) can be stored in each
memory location

15
DIALLING FROM TWO-TOUCH MEMORY BUTTONS
Lift the handset or press SPKR, wait for the dial tone, then press MEM and press
the desired memory location 1 to 0.
HOT KEY DIALLING
This is a convenient feature that allows you to make a call without lifting the
handset or pressing SPKR. Your telephone offers different levels of hot key dialling:
Level 1 – All Hot Keys are disabled and the phone operates as a normal telephone.
Level 2 – Pressing REDIAL, M1, M2 or M3 automatically activates handsfree
mode and dials the stored number. Pressing MEM then 1to 0, automatically
dials the selected two-touch memory number.
Level 3 – Pressing REDIAL, M1, M2, M3 automatically activates handsfree mode
and dials the stored number. Pressing 1to 0, automatically activates handsfree
mode dials the selected digit. Pressing MEM then 1to 0, automatically dials the
selected two-touch memory number.
Level 4 – Pressing REDIAL, M1, M2, M3, automatically activates handsfree
mode and dials the stored number. Pressing 1to 0, automatically dials the
selected two-touch memory number. To dial a number in this mode you will need
to press SKPR or lift the handset before dialling.
You will hear a short pause of about 2 seconds between pressing a hot key
and the start of dialling when using Hot Key Dialling – When you initially
connect your telephone, Level 2 Hot Key Dialling is enabled.

16
To program the desired level of Hot Key dialing – Lift the handset, press STORE,
press VOL S, press VOL T, press MUTE then:
press 1 for Level 1
press 2 for Level 2
press 3 for Level 3
press MEM for Level 4
Then replace the handset.
HOT KEY ANSWER
Allows you to answer an incoming call by pressing any button while the telephone
is ringing. The incoming call will be answered in Handsfree or Headset Mode.
Your telephone offers 2 levels of Hot Key Answer: On or Off. When you initially
connect your telephone, Hot Key Answer is On i.e. pressing any key while the
phone is ringing will answer the call.
To program the desired level of Hot Key Answer – Lift the handset, press STORE,
press VOL S, press VOL T, press MUTE then:
press 5 for Hot Key Answer Off
press 4 for Hot Key Answer On
Then replace the handset.

17
VOICE AID MODE
Your telephone can be switched to Voice Aid Mode. This mode is useful for
people with speech impairment/soft voices who find that others have difficulty
hearing them.
When the telephone is in Voice Aid Mode, the VOL Sand VOL Tbuttons adjust
the transmit level rather than the receive volume level.
Adjusting The Transmit Send Level (Voice Mode)
When the VOICE/NORM Switch is in the Voice Mode position the transmit level
can be adjusted by pressing the VOL Sor VOL Tbuttons until you obtain the
desired transmit level.
AUXILIARY INPUT
An auxiliary device such as a Jellybean, Puffer or Lever Switch (with a 3.5mm
mono plug) can be connected to the Auxiliary Input. Activating the auxiliary
device will answer, initiate and release calls in Handsfree or Headset Mode.
A power pack is needed when using an auxiliary switch with this telephone. For
more information regarding the connection and use of an Auxiliary Input device
and the supply of a power pack, call the Telstra Disability Enquiry Hotline on
FREECALL™ on 1800 068 424 (a free call from most fixed phones).
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you switch from Voice to Normal Mode
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the telephone is in Voice Mode
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handsfree operation
VOICE AID, AUXILIARY INPUT
AND OTHER FRIENDLY FEATURES

18
AUXILIARY INPUT (CONTINUED)
Making a call
Activate the auxiliary device, listen for dial tone, dial the number or press
M1 to M3. To end the call, activate the auxiliary device again.
Answering an incoming call
Activate the auxiliary device. The call will be answered in Handsfree or Headset
Mode. To end the call, activate the auxiliary device again.
Hot dialling
If a number is stored in the memory location #, activation of the auxiliary device
will automatically dial the stored number.
To store a number in memory location #– Lift the handset or press SPKR, press
STORE, dial the number, then press MEM and press the #button, then replace
the handset or press SPKR.
PABX MODE
If you are using your Telstra Big Button Telephone behind a PABX or KeySystem,
you should program your phone for PABX operation. This will automatically insert
a PABX access pause between the first and second digit when you use REDIAL.
To program PABX Mode – Lift the handset, press STORE, press VOL S,
press VOL T, press MUTE then:
press 7 for PABX Mode On
press 8 for PABX Mode Off
Then replace the handset.