Tenda AC8 User manual
AC1200 Dual Band Gigabit WiFi Router
Quick Installation Guide
AC8
Package Contents
- Wireless Router x 1
- Power Adapter x 1
- Ethernet Cable x 1
- Quick Installation Guide x 1
Please read this guide before you start with the quick setup upon the first use.
This guide instructs how to install and connect the device.For more information,such as
the description of symbols displayed on relevant materials, please visit www.tendacn.com
or scan the Product Documents QR code of this guide.
The product name and model are specified on the label of the device.
- 1 -
Step 1: Import Your PPPoE User Name and
Password into the New Router (Optional)
This function is only applicable when the connection type of the original router is PPPoE.
➊ Power on the original router and new router.
➋ Connect the WAN port of the original router to a LAN port of the new router
using an Ethernet cable.
When the LED indicator of the new router blinks fast for 8 seconds, the
PPPoE user name and password are imported to your new router. Now, you
can remove the original router.
Tips
New router
Original router
WAN
Power source
Power source
Ethernet cable
➊
➋
IPTV/3 WAN
WPS/RST
POWER
2 1
IPTV/3
WPS/RST
2 1
- 2 -
Step 2: Connect the Router to the Internet
➊ Power on the router.
➋ Connect the WAN port of the router to the LAN port of your modem or the
Ethernet jack using an Ethernet cable.
➌ Connect your wireless client such as a mobile phone to the WiFi network of
the router, or use an Ethernet cable to connect the computer to a LAN port
(1, 2 or IPTV/3) of the router. The default SSID and WiFi password can be
found at the bottom label of the device.
Tips
Internet
Ethernet jack
Or
Ethernet cable
WAN
Power source
Wired device
Modem
(such as optical modem)
WiFi-enabled device
12345678
Serial No.
SSID
Pin No.
MAC
Tenda_XXXXXX
SSID:
Tenda_XXXXXX Tenda_XXXXXXSettings
WLAN
WLAN
OTHER…
Or
➊
➌➋
Ethernet cable
IPTV/3, 2, 1
LAN
IPTV/3 WAN
WPS/RST
POWER
2 1
If you use the modem for internet access, power off the modem first before connecting the
WAN port of the router to the LAN port of your modem and power it on after the connection.
- 3 -
Step 3: Set up the Router
➊ Launch a web browser on a smartphone or computer connected to the
router, visit tendawifi.com to enter the web UI, and then click Start (computer
used as an example).
➋ The router detects your internet connection type automatically (PPPoE is
used for illustration here).
- If you have imported the PPPoE user name and password to the router from
the original router, you can directly click Next.
- If not, enter the ISP User Name and ISP Password provided by your ISP,
and click Next.
tendawifi.com
Welcome
Quick Setup Wizard
Start
If the web UI does not appear, refer to Q1 in FAQ.
Tips
Skip
Next
Please select your connection type.
As detected, your connection type may be: PPPoE
ISP Password:
Connection Type:
ISP User Name:
Import PPPoE user name and password from
the original router. Not Applicable to Malaysia.
Enter the user name from your ISP.
Enter the password from your ISP.
PPPoE
- 4 -
- WiFi password: Used to connect to the WiFi network.
- Login password: Used to log in to the web UI of the router.
If you cannot access the internet after the configuration, refer to Q2 in FAQ.
To access the internet:
➌ Set WiFi name, WiFi password and login password of the router, and then
click Next.
Done.
WiFi Settings
Tenda_XXXXXX
WiFi password of8-32 characters Not Required
Set the WiFi password as the login password of the
admin account.
Not Required
Login password of 5-32 characters
Next
Tips
You’re all set! You can now connect to
Tenda_XXXXXX
or Tenda_XXXXXX_5G
To change settings of other features,click the "More" button below.
More
Tips
- WiFi-enabled device: Connect to the WiFi network with the WiFi name and password you set.
- Wired device: Connect your device to a LAN port (1, 2 or IPTV/3) of the router using an
Ethernet cable.
- 5 -
Desktop mounting: The device must be horizontally mounted for safe use.
Wall-mounting:
- Recommended specifications of the plastic screws and anchors: Screw: PA3*14 mm; head
diameter: 5.2 mm; Anchor: outer diameter: 6.6 mm; inner diameter: 2.4 mm; length: 26.4 mm.
- The equipment is only suitable for mounting at heights ≤ 2m.
LED Indicators/Buttons/Ports/Jack
Tips
Indicador
LED
Start up
Internet
connection
Solid on
Solid on
Slow blinking
Fast blinking
Fast blinking for 3 seconds
Fast blinking for 8 seconds
Fast blinking
Resetting Resetting
Starting up
Connected to the internet
Not connected to the internet
WPS
LED indicator
LED invdicator
Scenario Status Description
Ethernet
cable
PPPoE user
name and
PPPoE user name and password imported
successfully
Device connected to or disconnected
from an Ethernet port of the routerv
Pending for or performing WPS negotiation
(valid within 2 minutes)
- 6 -
Used to start the WPS negotiation process, or to reset the router.
- WPS: Press the button of the router for 1 to 3 seconds. Within 2
minutes, enable the WPS function of the other WPS-supported
device to establish a WPS connection.
- Reset: When the router is working normally, hold the button down for
about 8 seconds, and then release it when the LED indicators blinks
fast. The router is reset.
Gigabit LAN/IPTV port.
It is a LAN port by default. When the IPTV function is enabled, it can only
serve as an IPTV port to be connected to a set-top box.
Gigabit WAN port.
- (Default) Under the Router mode, it is used to connect to a modem or an
Ethernet jack.
- Under the WISP or universal repeater mode, DO NOT connect any
device to this port.
- Under the AP mode, it functions as a LAN port.
Gigabit LAN port.
Used to be connected to computers, switches, or game machines.
Power jack.
Button/
port/jack Description
WPS/RST
IPTV/3
1、2
WAN
POWER
IPTV/3 WAN
WPS/RST
POWER
2 1
IPTV/3
WPS/RST
2 1
- 7 -
FAQ
Q1: I cannot log in to the web UI of the router by visiting tendawifi.com. What
should I do?
A1: Try the following solutions:
- If you are using a WiFi-enabled device, such as a smartphone:
• Ensure that it connects to the WiFi network of the router.
• Ensure that the cellular network (mobile data) of the smartphone is disabled.
- If you are using a wired device, such as a computer:
• Ensure that tendawifi.com or 192.168.0.1 is entered correctly in the address
bar, rather than the search bar of the web browser.
• Ensure that the computer is connected to a LAN port (1, 2 or IPTV/3) of the
router properly using an Ethernet cable.
• Ensure that the computer is set to obtain an IP address automatically and
obtain DNS server address automatically.
If the problem persists, reset the router, and try again.
Q2: I cannot access the internet after the conguration. What should I do?
A2: Try the following solutions first:
- Check if the WAN port of the router is connected to a modem or Ethernet jack
properly.
• Log in to the web UI of the router and navigate to Internet Settings. Follow the
instructions on the page to solve the problem.
If the problem persists, try the following solutions:
• For WiFi-enabled devices, check whether your WiFi-enabled devices are
connected to the WiFi network of the router.
• For wired devices:
- Check whether your wired devices are connected to a LAN port (1, 2 or IPTV/3)
properly.
- Check whether wired devices are set to obtain an IP address automatically and
obtain DNS server address automatically.
Q3: How to reset the router?
A3: When the router is working normally, hold the WPS/RST button down for about 8
seconds and release it when the LED indicator blinks fast. The router is reset.
- 8 -
Q4: Why cannot I find the WiFi signal of the router?
A4: Connect your computer to port 1, 2 or IPTV/3 of the router to log in to the web UI.
Navigate to WiFi Settings and try the following methods:
- Ensure that the wireless function is enabled.
- Ensure that the Hide function is disabled.
- Ensure that your WiFi name does not contain any Chinese characters.
Q5: I cannot find the 5 GHz WiFi network of the router on my WiFi-enabled device.
What should I do?
A5: Try the following solutions:
• Check whether your WiFi-enabled device supports 5 GHz WiFi network. Only d
evices supporting 5 GHz network can find and connect to the 5 GHz WiFi network.
• Check whether you have enabled Unify 2.4 GHz & 5 GHz on the WiFi Settings
page. If it is enabled, disable it and try again.
- 9 -
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
Operations in the 5.15-5.25GHz band are restricted to indoor use only.
This equipment should be installed and operated with a minimum distance 20cm between
the device and your body.
The mains plug is used as disconnect device, the disconnect device shall remain readily
operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation
interference, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet
address: https://www.tendacn.com/download/list-9.html
Operating Frequency:
2.4 GHz: EU/2412-2472MHz(CH1-CH13)
5 GHz: EU/5150-5250MHz(CH36-CH48)
EIRP Power (Max.):
2.4 GHz: 19.00 dBm
5 GHz: 22.85 dBm
Software Version: V16.03.10.X
- 10 -
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
The device is for indoor usage only.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment and it also complies with Part 15 of the FCC RF Rules.
This equipment should be installed and operated with minimum distance 20cm between
the device and your body.
Caution:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation
interference, it is recommended to use a shielded RJ45 cable.
- 11 -
Adapter Model: BN073-A12012E, BN073-A12012B, BN073-A12012U
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100-240V AC 50/60Hz 0.4A
Output: 12V DC, 1A
: DC Voltage
Safety Precautions
Before performing an operation, read the operation instructions and precautions to be
taken, and follow them to prevent accidents. The warning and danger items in other
documents do not cover all the safety precautions that must be followed. They are only
supplementary information, and the installation and maintenance personnel need to
understand the basic safety precautions to be taken.
- Do not use the device in a place where wireless devices are not allowed.
- Please use the included power adapter.
- Mains plug is used as the disconnect device, and shall remain readily operable.
- The power socket shall be installed near the device and easily accessible.
- Operating environment: Temperature: 0℃- 40℃; Humidity: (10% - 90%) RH, non-con
densing; Storage environment: Temperature: -40℃- 70℃; Humidity: (5% - 90%) RH,
non-condensing.
- Keep the device away from water, fire, high electric field, high magnetic field, and
inflammable and explosive items.
- Unplug this device and disconnect all cables during lightning storms or when the device
is unused for long periods.
- Do not use the power adapter if its plug or cord is damaged.
- If such phenomena as smoke, abnormal sound or smell appear when you use the device,
immediately stop using it and disconnect its power supply, unplug all connected cables,
and contact the after-sales service personnel.
- Disassembling or modifying the device or its accessories without authorization voids the
warranty, and might cause safety hazards.
Caution:
- 12 -
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to European
directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the
environment.
User has the choice to give his product to a competent recycling organization or to the
retailer when he buys a new electrical or electronic equipment.
For EU/EFTA, this product can be used in the following countries:
RECYCLING
UK(NI)
Technical Support
Shenzhen Tenda Technology Co., Ltd.
Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China.
518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Canada hotline: 1-888-998-8966
Toll Free: Mon - Fri 9 am - 6 pm PST
Hong Kong hotline: 00852-81931998
United Kingdom hotline: +44 0800 041 8955
Global hotline: +86 755-2765 7180 (China Time Zone)
Website: www.tendacn.com
E-mail: [email protected]
Copyright
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd.
Other brand and product names mentioned herein are trademarks or registered
trademarks of their respective holders. Specifications are subject to change without notice.
V1.0 Keep for future reference
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