Tenovis Integral TH 13 User manual

connected to ISDN Telecommunications Systems Integral
Operating Instructions
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Telephone
High Comfort
Integral TH 13

Familiarise yourself with your telephone
2
Important notes
What you should definitely read
-- Your TH 13 and all keys at a glance (see Pages 6/7)
-- Basic operating principles (starting on Page 9)
Please note
This telephone was designed exclusively for connection to Tenovis telecommunica-
tions systems. It may not be directly connected to a public telephone network.
This telephone meets European requirements for safety and electromagnetic com-
patibility only when connected to a Tenovis telecommunications system.
The equipment may only be opened or repaired by a qualified technician. Do not
open the telephone yourself. This could damage the unit and cause it to malfunc-
tion.
Positioning the telephone
Place the telephone on a non--slip surface, especially if the furniture is new or has
recently been cleaned with cleaning agents. Enamels or cleaning agents may con-
tain substances which soften the base parts of your telephone, and the softened
bases can leave undesirable marks on the furniture. Tenovis cannot assume liability
for damages of this kind.
Additional functions
Functions labelled with -are not installed as standard on your phone.
Further functions can be barred from use. If you want to use one of these functions,
please ask your TENOVIS-service.

3
Table of Contents
Familiarise yourself with your telephone
Important Notes 2......................................................
Your TH 13 at a glance 6...............................................
All keys at a glance 7...................................................
Get to know your telephone
Special features of your telephone 8......................................
Basic operating principles 9.............................................
Make it easy on yourself 13...............................................
Initial operation of your telephone 14......................................
Telephoning as usual
Making a call 15........................................................
Accepting calls 21.......................................................
Handsfree mode 23.....................................................
Making several connections simultaneously 25.............................
Call diversion 31........................................................
Telephoning with convenience
Who called? (Call list) 34.................................................
Using the telephone book 37..............................................
Storing all incoming calls (Talk list) 44......................................
Querying messages (Voice mail) -47.....................................
Viewing call charges 49..................................................
Reminding yourself (Appointments) 52.....................................
Sending and receiving texts 55...........................................
Locking the telephone 61................................................

4
TH 13 an Integral 33
Using the telephone with partners
Using the telephone with partners -64....................................
Using the telephone with Multiline
Using the telephone with Multiline -76....................................
Customise your telephone
Switching the mode of operation 91........................................
Silencing the telephone 92...............................................
Take a call elsewhere (Following) -93....................................
Double Call 96..........................................................
Setting function keys 97..................................................
Setting macro functions 98...............................................
Telephone settings 102...................................................
Automatic tone dial (DTMF) 103...........................................
Activating the key beep 105...............................................
Time zones 106.........................................................
Private User Mobility -107...............................................
Saving personal data 108.................................................
Setting VIP functions -113...............................................
Setting audio, contrast and language 127....................................
Activating the CSTA Answer Call -130.....................................
Activating call monitoring when AEI--dialing 131..............................
Extras for your telephone
Konf-Tel external handsfree equipment -132...............................
DSS module -134......................................................
Handsfree with auxiliary loudspeaker -136.................................

5
Table of Contents
When in doubt, look it up
Overview of the telephone functions 138....................................
Display 145.............................................................
Further displays 149......................................................
Display during emergency operation 154....................................
Menu items on the display 155.............................................
Ringing and handset tones 176............................................
If something’s not working 177.............................................
Testing the telephone 179.................................................
Signing up for automatic call distribution -180..............................
Index 181...............................................................

Familiarise yourself with your telephone
6
Your TH 13 at a glance
Display
The displays assist you in
operating the phone
Display keys
for various purposes
-- the current function is
shown in the display
LED display
flashes to indicate incoming
call or to show that the
Handsfree Answer Back
function is active
Programmable
function keys F1 -- F4
Default assignments
see Page 7
Pre--assigned function keys
for fast access to certain
functions.
AEI-interface
For connecting
accessories
(on the bottom of the phone)
Alpha--numeric keys
For dialing call numbers
and entering codes
Handsfree
Microphone
(On previous models-
on the left underside
of the unit)

Familiarise yourself with your telephone
7
All keys at a glance
Digit keys with letters:
for dialing call numbers and
entering codes. The alphabetic
labelling allows you to dial letter
codes (vanity numbers).
Star and Hash:
for special functions.
Destinations:
shows additional levels of the
display keys.
Call monitoring:
switches the loudspeaker on
and off and enables dialing with
the handset on--hook.
Redial:
redials the 5 most recently
dialed call numbers.
Refer--back:
initiates refer--back.
Call back if busy:
initiates an automatic call--back.
Hands--free mode:
activates loudspeaker and mi-
crophone so that you can com-
fortably use the phone with the
handset on--hook.
Telephone book:
for storing and dialing call
numbers.
Release:
releases the current connection
and, in entry mode, exits the
current menu.
Menu:
displays the menu from which
you can execute many of your
phone’s functions.
Up / Down arrows:
moves the highlight in the dis-
play up or down.
Enter:
calls up a highlighted menu
item, or confirms an entry.
Freely assignable function
keys (default assignments):
F1: Interchange
between two callers
F2: Call diversion
to another unit
F3: Call list
of calls that have not been ans-
wered
F4: Transfer call
for refer--back
The function keys can be
programmed differently, ac-
cording to the performance
capacity of the system.

Get to know your telephone
8
Special features of your telephone
The display helps you
The displays also lead you through the operation of the phone step--by--step.
The display contains various information, such as your current connection.
The display keys have varying functions, depending on the operating steps you are
currently executing. The current function of each key is shown in the display (see
Page 11).
The call number of every external ISDN caller is shown in the display as long as
they did not activate the ”suppress call--number” function. This allows you to see
who’s calling If the name and call number of the caller are stored in your telephone
book, then you will also see the caller’s name.
You can select the way the display shows you through operation. You have three
options to choose from: a detailed display , a shortened display for advanced users
and an abbreviated display for practised users.
Menu and function keys
Most functions can be selected and executed via the menu (see Page 10). To make
operation easier, you can assign frequently used functions to function keys. Some
of these keys have already been assigned functions by the factory (see Page 7).
Protection against unauthorised use
You can use the built--in lock to protect your phone against unauthorised use (see
Page 62).

Get to know your telephone
9
Basic operating principles
The following pages provide a short description of the basic operating principles
of your telephone:
-- How to select and call up functions in the menu
-- What your phone’s idle display shows you
-- How to use the display keys of your phone
-- How to enter letters, such as a text entry in the ”Appointments” menu
Table of Contents
Selecting functions in the menu 10........................................
Cancelling or ending a procedure 10.......................................
What does the idle display show? 11.......................................
Display keys 11.........................................................
Enteringatext 12.......................................................

Get to know your telephone
10
Basic operating principles
Selecting functions in the menu
key. The menu appears.
or Press the up or down arrow key until the desired menu item is high-
lighted.
Press the Enter key to call up the highlighted function.
Cancelling or ending a procedure
If you have made a mistake or want to end a procedure:
Press the release key to cancel or end the procedure.
i
•On delivery, the telephone is set so that all functions are listed in the display,
including those which are assigned to a set function key (simple mode of
operation).
•When using the phone you can use the additional menu functions, which can be
called up in the same manner.

21 Müller 12.04.1999 16:50
Telephone status
Turn off ringing
Further destinations with key →•
Bert Köpk Samm
Matt Breh Klin Völl
1
2
3
4
5
Get to know your telephone
11
Basic operating principles
What does the idle display show?
The idle display contains:
-- Your name and call number
-- Date and time
-- Additional information on the status of
your phone, e. g. ”Ringing turned off”.
Display keys
The display keys may have various func-
tions. The current function of each key is
shown in the display.
Example: ”Köpk”:
With this function key you can call up
”Köpk”.
Display keys in five levels:
The display shows one level with a maximum of 16 assignments. However, each
key can be assigned more than one assignment. The first level (1) displays
partners, functions or destinations 1--16, the second level (2) shows further func-
tions and the third, fourth and fifth levels (3,4,5) further destinations.
Press the destination key to display the various levels.

Appointment Entry
Time 00:00
Date : 00.00.00
Appointment : on
Text : J
ÄÖÜ ÁÀ Â ↑
_←→
Ins Del Cancel ↓a-z ↓
ÄÖÜ ↑
ßÁÀ D
Cancel Corr ↓
ÃÅÆÇ ÐÉÈ
ÊËÍÌ Cancel Corr
Get to know your telephone
12
Basic operating principles
Enter text
Example: Text for Appointments
Under ”Text” enter short notes using the digit keys with alphabetic labelling. You
can enter the letters A to Z and the numbers 1 to 0, as explained in the following
example:
Entering the letter C: Press the digit key 2 three times.
Entering the digit 2: Press the digit key 2 four times.
The display keys can be used to enter
additional letters, such as umlauts (Ä,Ü,Ö),
to switch between upper and lower case
letters(↓a-z), to look through the text
(←→) and to correct the text (corr).
You can select the letters on grey back-
grounds with the corresponding display
keys. To change the assignation of the dis-
play keys move the grey bar up or down.
To do this use the display keys shown here
”↑”or”↓”.
i
•If your telephone has digit keys without alphabetic labeling, use the display
keys to enter the letters A to Z.

Get to know your telephone
13
Make it easy on yourself
Adjust volume
You can adjust various acoustic settings, such as the ringing of the handset or the
handsfree mode settings, to adapt to your surroundings.
Adjusting the contrast of the display
You can adjust the contrast of the display according to your surroundings
(see Page 129).
Specifying the language of the menu
The menu items can be displayed in either English, German or French (see Page
130). In addition you can separately determine the language for the Minimail texts.
Storing call numbers
Your phone has a personal telephone book, in which you can store frequently used
call numbers. You can modify the telephone--book entries yourself (see Page 38).
Handsfree when called
You can set your telephone to automatically answer calls in the handsfree mode.
You will not need to lift the handset and can immediately start speaking to the caller
(see Page 115).
Labelling function keys
Labelling strips for you to write the as-
signed functions are provided next to the
freely assignable function keys.
You can then see at a glance which func-
tions are assigned to these four keys.

...
Deutsch/English/Français/Italiano
Deutsch/English/Français/Italiano
Specifying language
Deutsch
English
Français
Italiano
...
Deutsch
Setting Mailtext language
Own texts will be deleted.
Deutsch
English
Français
Italiano
...
Deutsch
Get to know your telephone
14
Initial operation of your telephone
Changing the language for the display and the Minimail
This message appears in the idle display.
Highlight this line and press ”Enter”.
The display shows the languages available
for the display texts.
Select the desired language for the display
texts.
Confirm your selection. The display texts
will appear in the language chosen.
The display then shows the languages
available for the Minimail texts.
Select the desired language for the Mini-
mail.
Confirm your selection. The Minimail texts
will then appear in the chosen language.
i
•The language can be changed at any time. For further information see the
Chapter ”Audio settings, contrast and language”.

Telephoning as usual
15
Making a call
You can use the telephone as usual within and outside your telephone system.
Internal: Dial the desired extension number directly.
External: Depending on the system, dial the external extension number, e.g. ”0”.
You can use the destination keys to dial the most recent call number again (redial)
and to dial frequently needed call numbers.
You can initiate an automatic call back within your telephone system to be notified
when an occupied connection becomes free.
You can also deactivate the call number and call charges displays.
You can also cut into another call within your system, if you have something urgent
to tell one of the participants.
Calling within your telephone system 16....................................
Using destination keys to call within your telephone system 16................
Calling outside your telephone system 16..................................
Using destination keys to call outside your telephone system 16...............
Dialing the last call number again (Redial) 17...............................
In case of busy signal (Automatic call back) 17..............................
Repeatedly redialing a call number 17......................................
Deactivating the call number and call charges displays 18....................
Activating the call number and call charges displays 18.......................
Cutting in on another call -19...........................................
Ending the cut--in -19..................................................
Calling via the system from a remote phone -20...........................

Telephoning as usual
16
Making a call
Calling within your telephone system
Lift the handset.
... Enter the call number.
Using the destination keys to make calls within your telephone system
Lift the handset.
Press the destination key for the desired subscriber.
Making calls outside your telephone system
Lift the handset.
Enter the exit code.
... Enter the call number.
Using destination keys to make calls outside your telephone system
Lift the handset.
Enter the exit code.
Press the destination key for the desired subscriber.
i
•Using the phone without the handset: Press the Handsfree key.
•If you want to make a call, you can also first dial the desired call number or use
the corresponding destination key, and then lift the handset (dialing with handset
on--hook).

Telephoning as usual
17
Making a call
Dialing the last call number again (Redial)
Lift the handset.
Press the Redial key to dial the last call number again.
In case of busy signal (Automatic call back)
The internal connection dialed is busy.
Initiate call--back.
Replace the handset. As soon as the other connection is free, your telephone
rings.
Lift the handset. The other connection is called automatically via the telephone
system.
Repeatedly redialing a call number
The connection dialed is busy.
Scroll to the Delayed redial menu item.
Confirm your selection.
Replace the handset. The dialing process is repeated up to 9 times at 30 sec-
ond intervals. The automatic redial is terminated when you press a key or lift the
handset.
i
•You can very easily dial the last five call numbers again. Press the Redial key
〈→→) until the desired call number is displayed. Then you can initiate the call by
simply lifting the handset.

Telephoning as usual
18
Making a call
Deactivating the call number and call charges displays
Duringacall:
Scroll to the Call number display On/Off menu item.
Confirm your selection. Call number and name of the caller are no longer dis-
played and the call number is not stored in the redial memory. The call charges dis-
play is deactivated. but the charges continue to be counted internally.
Activating the call number and call charges display
Select the Call number display On/Off menu item again.
Confirm your selection.

Telephoning as usual
19
Making a call
Cutting in on another call -
If you need to talk to some one whose line is busy:
Scroll to the Cut-in menu item.
Confirm your selection. The subscribers hear a cut--in tone. You are now in-
cluded in the conversation and can give the subscribers your message.
Ending the cut--in -
Scroll to the End cut-in menu item.
Confirm your selection.
i
•You can only cut in on calls within your system and only then, if this function has
been activated on both your telephone and the telephone concerned. If necess-
ary, refer to the TENOVIS Service.

Telephoning as usual
20
Making a call
Calling via the system from a remote phone -
You can call from outside of the telecommunication system to conduct an expensive
long--distance call, for example, via the system. In this case the system incurs the
call charges. This is possible from every telephone with subsequent-tone dial
(DTMF).
Dial your telecommunication system call number
from an external telephone, e.g. 0697505.
Enter your system’s flat--rate line code, e.g. 89. You hear the dialing tone
as confirmation.
Enter your PIN if necessary, e.g. 1234.
Enter the system’s external line code
and then the call number which you would like to dial via the telecommunication
system, e.g. 0004197543. This call number is immediately dialed.
i
•“Calling via the system from a remote phone” has to be activated by the Tenovis
service department. The service department can also give you the flat--rate line
code and tell you whether a PIN is required.
•In many cases you can only call via the system from certain pre--defined tele-
phones. Your service department can tell you whether this applies to your system.