Texecom Premier Elite ComWiFi User manual

Installation Manual
Premier Elite ComWiFi
INS644

Premier Elite ComWiFi Installation Manual
2 INS644
1. Overview
Introduction
The ComWiFi module allows the Premier & Premier Elite control panels to be
connected to either a Local Area Network (LAN) or Wide Area Network (WAN). The
internet is considered to be a WAN. Once the control panel is connected to a network
the following functions can be achieved:
•Control the alarm system using the Texecom mobile apps, and send push
notifications
•Upload/Download via Wintex UDL
Two Modules are available
•CEK-0001 Premier Elite ComWiFi (PCB Antenna)
•CEK-0002 Premier Elite ComWiFi SMA (External Antenna)
Typical LAN configuration
Premier or
Premier Elite
Control Panel
ComWiFi
Module
Wireless
Router
Wintex
Upload/Download
PC
iOS
or
Android
Device
  
 
  











PR X
OK
OK

Premier Elite ComWiFi Installation Manual
INS644 3
Typical WAN configuration
Supported Control Panels
The ComWiFi module is supported on the following Premier & Elite Series control
panels:
•Premier Elite 12/24/48/88/168 & 640
•Premier 48/88/168 & 640 V7 or later
General
The installation of the ComWiFi module requires a basic understanding of networking
and TCP/IP protocol. If you are not familiar with these concepts, you may require
assistance from an IT professional before attempting to install the module.
The ComWiFi module is designed to be fitted inside the control panel and is powered
via the harness connection supplied.
Network
Hub/Switch
Wintex
Upload/Download
Wintex
Upload/Download
Router or
Gateway Internet
iOS
or
Android
Device
Premier or
Premier Elite
Control Panel
ComWiFi
Module
 

  











PR X
OK
OK

Premier Elite ComWiFi Installation Manual
4 INS644
Onboard or External Antenna
For polycarbonate panels, either the ComWiFi with integral antenna or the ComWiFi
with external antenna may be used.
For metal panels the ComWiFi with external antenna is required.
A 6.5mm hole will need to be drilled in the control panel housing to mount the
external antenna.
Metal Panel (CEK-0002)
Polycarbonate Panel (CEK-0001)
Small Poly & Livefront
Large Poly
Drill
6.5mm hole
Drill
6.5mm hole
Drill
6.5mm hole

Premier Elite ComWiFi Installation Manual
INS644 5
PCB Layout
1. 5 way harness connection to control panel
2. LED Indicators (see table below)
a. Hardware flow control (CTS) (for future use)
b. Signal Strength
c. Hardware flow control (DTR) (for future use)
LED Off On Slow Flashing Fast Flashing
A & C Unit Not
connected OK N/A Communication with panel
B
No or Low
Signal
(less than 40%
Signal Strength)
Good
(better than 66%
Signal Strength)
Marginal
(between 40%-
66%)
N/A
3. Antenna/Antenna connection
1
2
3
A B C

Premier Elite ComWiFi Installation Manual
6 INS644
Installation
Introduction
The ComWiFi module requires some initial setup that cannot be done through the
control panel or Wintex. This step by step guide will allow you to achieve the following
and should be carried out in the order detailed in the manual.
•Installation
oInitial Module Setup
oChange Default Account Settings
•Dynamic IP address
•Assign an IP address manually
oReserve the IP address
oSet the DHCP Pool
•Setup Port Forwarding on the Router
•Setup Push Notifications
•Programme the Control Panel
Changing other settings within the setup pages may cause incorrect operation of the ComWiFi
and you will be advised to return the unit to factory settings.
2. Initial Module Setup
These steps MUST be carried out FIRST.
•Connect the ComWiFi onto the comport of the control panel using the lead
provided.
•Using a Wi-Fi enabled computer, tablet or mobile device scan for new wireless
networks.
•Select the 'Com WiFi'network.
•Enter the network key password texecom2015 and press connect.
•On the same device open the Web browser and type the IP address
10.10.100.254 into the address bar.
•You will need to enter the user name as master and the password as 123456.
•You are now online with the ComWiFi module, and should see the system
image shown on the following page.

Premier Elite ComWiFi Installation Manual
INS644 7
•Take a note of the STA Mode MAC Address.
STA Mode MAC Address
: : : : :
3. Change Password & User Name
Before proceeding it is important to change the User Name and Password in order to
keep the ComWiFi secure. Click on Account on the left side of the screen and then
enter a new User Name and Password followed by Save. You will be prompted to
Restart the unit.
Once the unit has restarted reconnect if required and continue.
Please note it is NOT possible to retrieve the User Name & Password once it has been
changed. You will have NO access to the device without it. It is not possible to default the unit
without the User Name & Password.

Premier Elite ComWiFi Installation Manual
8 INS644
Record the details here
User Name
Password
4. Assigning an IP address
Before proceeding you should ensure you can access the wireless router as changes
will need to be made to ensure the ComWiFi will function as expected; and so that
you can configure the router to allow access from the outside world (WAN) should
you require.
You will need to know the following; the default information should be available from
the router documentation:
•The router's SSID (wireless network name)
•The WiFi password
•The IP address of the router

Premier Elite ComWiFi Installation Manual
INS644 9
•The router password
Before assigning an IP address it is important to understand how IP addresses work
and the impact this can have on the performance of the system and the ComWiFi.
IP Address Information
Each TCP/IP node on a network host has a unique IP address. This address provides
the information needed to forward packets on the local network and across multiple
networks if necessary.
IP addresses are specified as x.x.x.x, where each x is a number from 1 to 254; for
example, 192.168.0.200. The ComWiFi must be assigned a unique IP address to use
on a TCP/IP network. If the address is left blank or is programmed as 0.0.0.0 the
ComWiFi module will try to automatically obtain an IP address from a DHCP server (if
one is running on the network).
Port Numbers
The port number used to identify the channel for remote initiated connections. The
default setting is 10001. The range for port settings is: 1-65535 except for the following
reserved ports:
Port Numbers Reserved for
1-1024 Reserved (well known ports)
9999 Telnet setup
14000-14009 Reserved
30718 Reserved
10000 - 10999 Recommended for raw socket connections
Gateway
The gateway address, or router, allows communication to other LAN/WAN segments.
The gateway address should be the IP address of the router connected to the same
LAN segment as the ComWiFi. The gateway address must be within the local
network.
Netmask (Subnet Mask)
A netmask defines the number of bits taken from the IP address that are assigned for
the host section. The default mask is 255.255.255.0 (8 bits).
Automatically Assigned IP Address (DHCP)
DHCP (Dynamic Host Configuration Protocol) is by far the most common method for
routers to assign devices IP addresses so that they can use WiFi or hardwired
connections to access the Internet and other resources on the network.

Premier Elite ComWiFi Installation Manual
10 INS644
IP addresses will be assigned, from a "pool" for a "lease" time, and can change from
device day to day; for example when you leave your home and lose WiFi connection
there is no guarantee when you return that you will be given the same address, it may
be in use by something else.
If you allow the wireless router to automatically assign an IP address to the ComWiFi
you may encounter problems with IP conflicts if:
•Another device on the network has ever used the address (and could do
so again)
•The ComWiFi is off line and another device is given the address by the
router
To overcome these potential issues it is advised that the IP address is either reserved
for the ComWiFi, or the IP address used for the ComWiFi is outside of the DHCP
Pool.
Accessing the Router
On a PC open the web browser and type the router's IP address into the address bar
as shown and press enter. Values used are typical only; they may or may not be the
same as the router.
When prompted enter the router user name & password and press Enter.
Once you have access to the router you are looking for DHCP Settings. The example
shown may or may not be the same as the router. You will see a Start & End IP
address, this is the DHCP pool or the range of addresses used by the router when
assigning and address automatically.

Premier Elite ComWiFi Installation Manual
INS644 11
You now know the address range being used by the router. The Default Gateway is
the actual router itself.
So you can now decide how you want to configure the ComWiFi, either method is
valid, but they both require different steps.
Dynamic IP Address (DHCP Reservation required)
With this method you will be assigned an address from the DHCP pool and will need
to reserve the address for the ComWiFi. On the WiFi enabled device where you
accessed the ComWiFi do the following.
•Click on the STA tab on the left side of the screen.
•Ensure Obtain an IP Address Automatically is Enabled.
•Under the 'Network Name' click on Scan and then select the WiFi network. This
is the name of the wireless router (SSID) that is connected to the internet.
•Enter the router password if required.
•Click Save.
•When prompted Restart the device, disconnect from the ComWiFi
•Once the device has restarted refresh the page or reconnect to the ComWiFi
and open the STA page.
•Take note of the IP address, subnet mask, Gateway & DNS Server for the
network. For Example IP = 192.168.0.100 Subnet mask = 255.255.255.0,
Gateway = 192.168.0.1 & DNS = 192.168.0.1

Premier Elite ComWiFi Installation Manual
12 INS644
Click Save and Restart, you can then close the web browser. The unit will restart
during this period.
Re-scan for wireless networks on the WiFi device and connect to the Wi-Fi router.
In the web browser on a PC on the same network, you should be able to connect to the
ComWiFi with the new IP address you have given it. This will prove the settings have been
accepted.
In this example the IP address assigned to the ComWiFi is within the DHCP Pool, and
should therefore be reserved so that it cannot be used by another device.
Record the details here
IP Address
Subnet Mask
Gateway
DNS

Premier Elite ComWiFi Installation Manual
INS644 13
DHCP Reservation
On the PC check for DHCP or Address reservation. You should have something like
this.
Click Add New or whatever the router displays and enter the required details. The
MAC address you noted down on page 7will be required, as will the IP address of the
ComWiFi. Once you have entered the details press Save.
Manually Assigning an IP Address (Outside DHCP pool)
With this method you will be assigning an address to the ComWiFi which is outside of
the DHCP pool. IP address ranges go from 1-254. In the example in the previous
section we can see that the IP address range on the router starts at 192.168.0.50 and
ends at 192.168.0.199.
We now have the option of assigning an address between 2-49 or 200-254.
On the WiFi enabled device where you accessed the ComWiFi do the following.
•Click on the STA Setting tab on the left side of the screen.
•Ensure Obtain an IP Address Automatically is Disabled.
•Under the 'Network Name' click on Scan and then select the Wi-Fi network. This
is the name of the wireless router (SSID) that is connected to the internet.
•Enter the router password if required.
•Enter the chosen IP address for example 192.168.0.25
•Enter the subnet mask (usually 255.255.255.0) but can be found on the router.
•Enter the Gateway IP address (the router)
•Enter the DNS Server details (usually same as the router)
•Click Save.
•When prompted Restart the device.
•Re-scan for wireless networks on the WiFi device and connect to the WiFi router.

Premier Elite ComWiFi Installation Manual
14 INS644
If you cannot find all of the required details on the router, simply follow the instructions to
automatically assign and IP address, and then disable DHCP and overtype the IP address with
the one you have chosen that is outside the DHCP pool.
In the web browser on a PC on the same network you should now be able to connect to the
ComWiFi with the new IP address you have given it. This will prove the settings have been
accepted.
5. Panel Settings Premier Elite
Now that the ComWiFi is enabled on the network, the control panel needs to be
configured to allow communication.
•Enter Engineer mode on the keypad.
•Press then /(UDL/Digi Options).
•Press then /for (Setup Modules).
•Press then /for (Setup IP data).
•Press /and enter the IP address of the ComWiFi you noted in the
previous steps. Pressing /when complete. Pressing the /key
twice will enter a dot. For Example 192.168.0.150
•Scroll down once to change the port number. This is required if you wish to
setup port forwarding through the router. The port can be left as 10001.
•Scroll down and enter the Gateway address assigned to the ComWiFi.
•Scroll down once and enter the subnet mask assigned to the ComWiFi
•Press /twice.
•Press then /(Comport Setup).
•Scroll to the comport you have the ComWiFi plugged onto.
•Press /and /for Com-IP module.
The settings will be sent to the ComWiFi. If you used DHCP to obtain the IP address,
this will now be disabled on the STA settings page of the ComWiFi to preserve the IP
address, and is the correct operation. After a minute the unit will be ready to use.
Exit engineers mode on the control panel.
The control panel can now be accessed on the LAN. However, to access the panel
from the Texecom mobile apps or Wintex remotely,additional steps are required
within the various programmes and the control panel.

Premier Elite ComWiFi Installation Manual
INS644 15
6. Port Forwarding
WARNING: Care should be taken when opening ports as this can leave the router
vulnerable to malicious attacks.
To allow the system to communicate with the outside world, and vice versa, port
forwarding must be enabled on the router for the ComWiFi. The below example is
typical, however please check the router's documentation or the manufacturers
website for more information. This will be required in order to use the app remotely.
To setup Port Forwarding do the following.
•Connect to the Router
•Look for settings for "Forwarding”, or "Port Forwarding" these could be under
advanced settings, or in the Firewall settings. Each manufacturer is different.
Once you have found the option you will have something like this.
•Add a new rule using the ComWiFi IP address and Port Number you used
earlier.
Some routers may require use of the MAC address to allow port forwarding. Please
check with the manufacturer’s documentation or website for details.

Premier Elite ComWiFi Installation Manual
16 INS644
7. Wintex setup
Local Connections (LAN)
In Wintex do the following:-
•Click New
•On the Customer Details page enter an Account Reference
•On the Panel Details page
oChoose the Panel Type & Software Version.
oEnsure the UDL Password matches what is in the panel.
oEnter the IP Address of the ComWiFi into the Host Address field
oEnter the port number from the panel into the Host Port field.
•click ADD
You have now configured Wintex for a local connection to the control panel. To
access the panel do the following:
•In Wintex click on Connect
•Scroll down and choose Connect via Network for example (192.168.0.100 on
port 10001)
•Once connected the status (bottom left of the Wintex screen) will change to
Online Ready.
Remote Connections (WAN)
Before attempting to connect to the system from a remote location, please read the
section on Port Forwarding, this will need to be done to allow access from outside of
the LAN.
Fixed IP address (Uncommon)
If you have a fixed IP address internet connection, complete all of the details above,
BUT replace the Host Address with the Fixed IP address provided by the Internet
Service Provider.
Dynamic IP Address (most common)
It is most likely that you have a Dynamic IP address assigned by the service provider.
This basically allows the Local system to connect to the outside world (Internet WAN),
and can change frequently. Because of the nature of Dynamic addresses you will
need a third party service to manage the IP address to ensure you can always
connect to the system.
You should search for a Dynamic DNS service provider, who may or may not charge
a fee for the service. Once you have the service the Host Address will be replaced by
the details given to you by the DDNS provider.

Premier Elite ComWiFi Installation Manual
INS644 17
8. Texecom Mobile App's
Texecom mobile apps can be used to access the system either remotely or locally.
The apps are supported on iOS & Android devices and can be downloaded from the
respective app stores. All three apps are configured identically for access.
Detailed information regarding all of the app settings can be found in the Help file and
instructions provided with the app. The following sections only deal with the
connection setup, and enabling Push Notifications. The app instructions also include
a pictorial guide and can be found in the App under "Settings > Help"
Local Connection
Once the app is installed do the following:
•Click to Open
•Login the default User Name and Password are Master & 123456 respectively.
•You will be asked if you want to use the New Layout, choose Yes
•Choose My Sites
oA warning box will appear saying you have No Site Settings, take
note of the instruction and press OK
•Swipe Left (iOS) or hold (Android) on the Site Name and choose Edit
•Click on Site Name and enter a Site Name & Site Summary
•Click Back and then IP Details, enter the IP address and Host Port of the
ComWiFi from the previous steps in these instructions.
oUpdate IP should be enabled if you want to setup Push
Notifications. See page 18.
oStay Connected stops the App disconnecting from the control panel
when swiping between screens.
•Click Back then Security Details, enter the UDL Password from the Control
Panel. This cannot be left blank and must match the Control Panel UDL
password. For details on Protected UDL Password please see the App
Instruction Manual.
•Click Back and then User Areas, Enter the User Code that is used with the
Control Panel and the User Number. The User Number will be for example 1,
do not type User 1.
The App is now set up for Local (LAN) connections.

Premier Elite ComWiFi Installation Manual
18 INS644
Remote Connection & Push Notifications
For remote Connections it is highly recommended that you enable push notifications.
This will mean that Texecom will track the IP address and update it as required. If the
service provider does not provide you with a fixed IP address (most don't) you will
require a third party DDNS provider to allow the app to operate remotely if you do not
"Enable" push notifications.
Port Forwarding must be setup on the router to allow remote connections. Please see
Page 15
Follow the instructions given above for Local Connections and then do the following:
•Click on My Sites then enter Edit mode for the chosen site.
•Click on Notifications. You must press Yes and accept the disclaimer before
you can proceed.
•Choose & enter a User Name
•Choose & enter a Password
•enter a valid Email Address (Notifications will not be setup without a valid
address)
•Leave the Account Number field blank.
•Click Register Account
You will receive an email with a Verification Code, follow the instructions in the email.
Enter the Verification Code you are given into the Account Number box and press
Register. Once you have completed this step the Account Number will be
automatically populated with an Account Number allocated by the server. Record all
of the details here for future use, and if you choose to add an additional device to
receive notifications from the same site.
Setting up additional devices to receive notifications from the same site requires that
ALL details are Identical all devices. This includes the Site Name & Site Summary.
To register an additional device complete all details for the Site. On the Registration
page complete all details including the Account Number you now have and press
Register.

Premier Elite ComWiFi Installation Manual
INS644 19
Site Name
Site Summary
User Name
Password
Email Address
Push Notification Account Number
Texecom App Server Information
Primary IP Address 54.88.92.200
Port Number 10001
Secondary IP Address 52.28.12.230
Port Number 10001
Polling Time 15 Minutes Poll Timer MUST be set
ARC Settings & Reporting Options
•Enter your Engineers Code
•Press /(UDL/Digi Options)then (Program Digi) /
•Using the Scroll key select Which ARC you wish to use
•Press /and scroll to change the ARC protocol to either SIAII or Contact
ID, both are supported.
•Press /twice then /
•In the Pri. Tel No: screen enter the Push Notification Sever Address exactly like
this: 54.88.92.200/10001 To enter the dot press the /key twice. To enter
the / press the /key twice
o54.88.92.200/10001
•Press /
•In the Sec. Tel No: screen enter the Push Notification Sever Address exactly like
this: 52.28.12.230/10001 To enter the dot press the /key twice. To enter
the / press the /key twice
o52.28.12.230/10001
•Press /

Premier Elite ComWiFi Installation Manual
20 INS644
•Press /and then enter the six digit XXXXXX Account Number you were
given in the APP
•Press /then /(Dial Attempts) enter a minimum of 2
•Press /twice
•Press /and edit the Areas you wish to receive notifications for.
•Press /then /and toggle the reporting options on or off,
depending on what you want to receive notifications of. Use the /button
to toggle each option on or off.
•Press /then /and scroll across the screen and use the /
button to toggle option 7 Connect Via IPON (an Iwill be shown on the screen)
•If you chose SIAII as your Protocol in previous steps scroll once more to Option
8 and toggle Send SIA Text to ON (a Twill be shown).
•Press /
DO NOT EXIT ENGINEERS MODE. YOU MUST SETUP POLLING FOR THE
SYSTEM TO WORK CORRECTLY.
Control Panel Setup for Polling
To setup the Control Panel for Polling do the following:
•Press /twice
•Press then /twice (Global Options/System Timers)
•Scroll to Poll IP Every
•Press /and then enter a value 15 minutes (015).
The polling time is controlled by the server and may be changed.
Enable Digi, Dial All Numbers & Test Call
To test the settings, initialize a Push Notification and update the IP address in the App
a test call should be carried out. Please ensure the Digi is Enabled, Dial All
Numbers is enabled for systems with multiple communication devices installed.
Digi Enabled & Dial All Numbers
If you have more than one communication device connected to the control panel, Dial
All Numbers MUST be enabled; continuing from the previous steps:
•Press /then (Digi Options)
•Press /then /scroll through the options and ensure Digi is
Enabled (Eshown on Screen) and Dial All Numbers (Ashown on screen)are
on, Use the /button to toggle each option on or off.
•Press /