THOMSON TCW710 User manual

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WIRELESS CABLE MODEM
WIRELESS CABLE MODEMWIRELESS CABLE MODEM
WIRELESS CABLE MODEM
TCW710

CAUTION
Disconnect power before
servicing.
CAUTION
This device is intended for
indoor operation only.
Telephone jacks Line 1 and
Line 2 must not be
connected to outside
wiring.
CAUTION
To ensure reliable operation and to prevent
overheating, provide adequate ventilation for this
modem and keep it away from heat sources. Do
not locate near heat registers or other
heat-producing equipment. Provide for free air flow
around the Cable Modem and its power supply.
EURO-DOCSIS/DOCSIS compliant
TCW710 is a EURO-DOCSIS 1.0/1.1/2.0 and CableHome 1.1 compliant cable residential gateway
that provides high-speed connectivity to residential, commercial, and education subscribers on
public and private networks via an existing cable infrastructure. TCW710 is equipped with
Ethernet, USB and IEEE802.11g Wireless interfaces. TCW710 uses the advanced PHY
(A-TDMA/S-CDMA) technologies to support higher bandwidth in the upstream. TCW710 can
inter-operate with any EURO-DOCSIS and CableHome compliant headend equipment. It provides
access to local area networks and word-wide Internet as well as the rich management features of
CableLabs CableHome 1.1. The data security secures upstream and downstream
communications.

Illustrations contained in this document are for representation only. iii
Operating Information
Operating Temperature:0˚- 40˚C (32˚- 104˚F)
Storage Temperature: -30˚to 65˚C
If you purchased this product at a retail outlet, please read the following:
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it
here and record the serial and model numbers in case you need them. The numbers are located
on the back of the product.
Model No. ____________________________Serial No ________________________________
Purchase Date: ________________________Dealer/Address/Phone: _________________________

Important Information
iv

Table of Contents
Illustrations contained in this document are for representation only. v
Contents
Chapter 1: Connections and Setup.....................................................................................................................1
Introduction...................................................................................................................... 1
Wireless Cable Gateway Features................................................................................. 1
What’s on the CD-ROM................................................................................................ 2
Computer Requirements ............................................................................................. 2
Wireless Cable Gateway Overview...................................................................................... 3
Cable Internet Service Requirements........................................................................... 3
What the Wireless Cable Gateway Does ....................................................................... 3
What the Wireless Cable Gateway Needs to Do Its Job.................................................. 3
Contact Your Local Cable Company............................................................................. 4
Please verify the following with the cable company: .................................................... 4
Important Information ................................................................................................ 4
System Overview ............................................................................................................... 5
Understanding the Wireless Cable Gateway........................................................................ 6
Connect...................................................................................................................... 6
Your PC: Installing a PC Network Card............................................................................... 7
Your PC: Installing a TCP/IP Stack...................................................................................... 8
Your PC: Configuring DHCP on a TCP/IP Stack on a PC.....................................................10
Configuring Windows Me PCs .......................................................................................... 11
Configuring Windows 2000 PCs....................................................................................... 12

Table of Contents
vi
Configuring Windows XP PCs........................................................................................... 12
Connecting Your Devices................................................................................................. 13
Activating the Wireless Cable Gateway............................................................................. 13
Initialization.............................................................................................................. 13
Mandatory User Configuration......................................................................................... 14
Overview......................................................................................................................... 17
Front Panel ............................................................................................................... 17
Rear Panel................................................................................................................. 19
Chapter 2: Networking.......................................................................................................................................... 20
Communications............................................................................................................. 20
Type of Communication............................................................................................ 20
Cable Modem (CM) Section........................................................................................ 21
Networking Section................................................................................................... 22
Three Networking Modes.......................................................................................... 23
Cable Modem (CM) Mode .......................................................................................... 23
Residential Gateway (RG) Mode ................................................................................. 25
CableHome (CH) Mode.............................................................................................. 27
USB MAC Address ..................................................................................................... 28
MAC and IP Addresses Summary............................................................................... 29
Chapter 3: Advanced Configuration...............................................................................................................30
Advanced User Configuration.......................................................................................... 30

Table of Contents
Illustrations contained in this document are for representation only. vii
Status Web Page Group ................................................................................................... 32
Software Web Page.................................................................................................... 32
Connection Web Page................................................................................................ 33
Password Web Page................................................................................................... 34
Diagnostics Web Page............................................................................................... 35
Network Web Page Group................................................................................................ 36
WAN Web Page.......................................................................................................... 36
LAN and Computers Web Pages................................................................................. 37
Advanced Web Page Group.............................................................................................. 39
Options Web Page..................................................................................................... 39
IP Filtering Web Page................................................................................................. 40
MAC Filtering Web Page ............................................................................................ 41
Port Filtering Web Page............................................................................................. 42
Forwarding Web Page................................................................................................ 43
Port Triggers Web Page............................................................................................. 44
DMZ Host Web Page.................................................................................................. 46
Routing Information Protocol Setup Web Page........................................................... 47
Firewall Web Pages Group................................................................................................ 48
Web Content Filter and Parental Control Web Pages................................................... 48
Time of Day Access Filter Web Page .......................................................................... 50
Local Log and Remote Log Web Pages....................................................................... 51

Table of Contents
viii
Wireless Web Pages Group............................................................................................... 53
Performance ............................................................................................................. 53
Authentication .......................................................................................................... 53
Privacy...................................................................................................................... 54
802.11b/g Basic Web Page........................................................................................ 54
802.11b/g Privacy Web Page..................................................................................... 56
802.11b/g Advanced Web Page................................................................................. 59
802.11b/g Access Control Web Page......................................................................... 61
Bridging Web Page.................................................................................................... 63
Chapter 4: Additional Information..................................................................................................................64
Frequently Asked Questions............................................................................................ 64
General Troubleshooting................................................................................................. 66
FCC Declaration of Conformity and Industry Canada Information..................................... 68
Service Information ......................................................................................................... 70
Glossary.......................................................................................................................... 71

Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only. 1
Chapter 1: Connections and Setup
Introduction
Wireless Cable Gateway Features
Thank you for purchasing the TCW710 Wireless Cable Gateway. This device delivers the highest
performance in data over cable technology. Ideal for home and small business users, this easy-
to-use communication device offers reliable connectivity as well as remarkable data transfer
rates – up to 600 times faster than a 56K dial-up modem. Once the TCW710 is activated, you are
online to enjoy real-time 3D animation, video conferencing, and perform other data intensive
tasks.
The Wireless Cable Gateway provides high-speed, reliable and secure transport capabilities and
is designed with EURO-DOCSIS upgrade ability for both EURO-DOCSIS 1.0, 1.1, and 2.0. The
gateway offers anti-spoofing functions, resulting in greater subscriber privacy and higher system
availability. Advanced features such as WLAN IEEE 802.11b/g, NAT, Firewall, VPN pass through
and CableHome are also available now and can be configured.

Chapter 1: Connections and Setup
2
What’s on the CD-ROM
If you connect a PC using the USB port on your gateway, you’ll need the USB drivers found on the
CD-ROM.
CD-ROM Contents:
zElectronic copy of this user’s guide (.pdf format)
zAdobe Acrobat Reader — application you can load to read .pdf format, if you don’t have
it loaded already
zUSB drivers — required if connecting by USB
Computer Requirements
• USB 1.0 or 1.1 (PC only), Ethernet (10/100), 802.11b or g
• A TCP/IP network protocol for each machine
• A network cable with RJ-45 connector for Ethernet connection
• Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later. (5.0 and 4.7
or later, respectively, are strongly recommended.)
• Windows Me, 2000, or XP for USB