
12
Troubleshooting:
PROBLEM POSSIBLE CAUSE SOLUTION
The air fryer
does not work
The appliance is not plugged in.
The
key has not been pressed.
The drawers are open and the selected
function is paused.
Plug the appliance into an earthed wall
socket.
Press the
key.
Close the drawers to automatically
resume the selected function.
The drawer
will not slide
inside the unit
properly.
There is too much food in the basket.
The basket is not placed in the pan
correctly.
Do not fill the basket beyond the Max
amount indicated in the table on the
earlier page.
Push the basket down into the pan until
you hear a click.
The fried
ingredients are
not done.
Too much food has been added to the air
fryer.
The set temperature is too low.
The cooking time is too short.
Put smaller batches of ingredients in the
air fryer. Smaller batches are fried more
evenly.
Set to an appropriate temperature.
Set an appropriate cooking time.
Fresh fries are
fried unevenly
in the air fryer.
Wrong type of potatoes used.
The potato sticks were not rinsed
adequately before frying.
Use fresh potatoes and make sure they
stay firm during frying.
Rinse the potato sticks properly to
remove starch from the outside.
Fried snacks
are not crispy
or evenly fried
when they
come out of
the air fryer.
Some food materials have to be fried with
oil.
Wrong type of snacks used.
Food stuck together or not in an even
layer.
Plush a thin layer of oil on the surface of
the food first, then start to fry them.
Use oven snacks or lightly brush some
oil onto the snacks for a crispier result.
Shake or turn the food periodically
through the cooking process.
Fresh fries are
not crispy when
they come out
of the air fryer.
The crispiness of the fries depends on the
amount of oil and water in the fries. Make sure you dry the potato sticks
properly before you add the oil.
Cut the potato sticks smaller for a
crispier result.
Add slightly more oil for a crispier result.
The appliance
is smoking.
The ingredients have a high oil con-
tent.
The appliance contains grease from
previous use.
An inappropriate temperature has been
set.
Smoking will be normal.
White smoke is caused by grease
heating up inside the fryer.
Clean the appliance properly after each
use.
Follow the suggested settings or food
manufacturer’s recommendations.
Food is burned
Food added before pre-heating is
complete.
Food cooked for too long.
Food left in appliance after time has
elapsed.
Add food to the appliance once pre-
heating is completed.
Check on the progress of the food
periodically through the cooking
process.
Remove food from the appliance as
soon as the cooking time has elapsed.