TP-Link TD-8616 User manual

1
Turn off all of your network devices, including your computer and the Modem.
Connect your computer to the
Port labeled “LAN” on the
Modem with an Ethernet cable.
Connect the splitter to the wall
j
ack using a telephone line,
then use the other telephone
line to directly connect it to the
ADSL port on the Modem and
the MODEM port of the
splitter, also have the PHONE
port of the splitter connected
to a telephone.

2
If no telephone is needed, please connect the ADSL port of the Modem to the
wall jack using the telephone line directly.
Turn on all of your network devices, including your computer and the Modem
then check to see if the LEDs of the Modem display normally as the diagram
below describes.
If the LEDs display abnormally, please check to see if all the cable connectors
(power adapter, phone line and Ethernet cable) are well connected to your
device. With the phone line well connected, if the ADSL LED turns off after a
quick-flash, please contact your ISP (Internet Service Provider) to ensure that
your internet connection is active.
Note
Note
Plug the provided Power Adapte
r
into the Power jack on the back o
f
the Modem and the other end to a
standard electrical wall socket.
Power: Solid light
LAN: Solid light if the LAN port is
connected
ADSL: Flashing when the modem
is synchronizing; Solid light if the
modem is synchronized

3
For Windows XP OS
To connect to the Internet, please run the dialing software such as WinPoet
or EnterNet to do the virtual dialing as the following described.
Note
Click the “StartÆAll
ProgramsÆAccessoriesÆ
CommunicationsÆNew
connection wizard” to
launch the wizard.
Click Next

4
Select the “set up my
connection manually”
Select the “connect
to the Internet”
Click Next
Click Next
Select the “connect using
a broadband connection
that requires user name
and password”
Click Next

5
.
Note If you did not get the User name or Password, please contact your ISP fo
r
this information.
Click Finish
Type an ISP Name to
identify your connection
Click Next
Click Next
Enter the User name
and Password given
by your ISP
Add a shortcut to this
connection to my
desktop for convenience

6
For Windows Vista OS
Note The User name and Password displayed here are given by your ISP,
which you have entered during the New Connection Wizard.
A
fter you have successfuly created the
connection, the shortcut icon o
f
this connection will appear on you
r
desktop. When you want to access the
Internet, double-click the icon to
load the following screen.
Click Connect
Click the “StartÆ
Control Panel”

7
Double-click Network
and Sharing Center
Click Set up a
connection or network
Click Next
Click Connect to
the Internet

8
Note The User name and Password displayed here are given by your ISP,
which you have entered on last step.
Click Broadband
(PPPoE)
Click Connect
Click Connect
Type a Connection name
to identify your connection
Enter the User name and
Password given by your ISP

9
For Windows 7 OS
Note To connect to the Internet next time, click the Start button; click Connect to,
and then click the connection you just created.
Click Close to
finish the setup
Click the “StartÆ
Control Panel”

10
Click Network and
Sharing Center
Click Connect to
the Internet
Click Set up a
connection or network
Click Next

11
Note The User name and Password displayed here are given by your ISP,
which you have entered on last step.
Click Connect
Click Connect
Click Broadband (PPPoE)
Enter the User name and
Password given by your ISP
Type a Connection name
to identify your connection

12
The basic settings for your Modem are completed. Please open the web browser
and log on to the following websites:
http://www.tp-link.com
http://www.google.com
If the above websites can be accessed, it indicates that your Modem has been
configured successfully and you can start to enjoy the Internet. If the websites
cannot be accessed, please refer to “T3. What can I do if I cannot access the
internet?” in the Troubleshooting guide.
For the advanced configurations, please refer to the User Guide on the
Resource CD provided.
Note
Note To connect to the Internet next time, click the icon or at the bottom of
your screen in your system tray, and then click the connection you just
created.
Click Close to
finish the setup

13
T1. How do I restore my Modem’s configuration to its factory default settings?
Once the Modem is reset, the current configuration settings will be lost and
you will need to re-enter all the parameters.
T2. What can I do if I forget my password?
1) Restore the Modem’s configuration to its factory default settings. If you don’t
know how to do that, please refer to section T1.
2) Use the default user name and password: admin, admin.
3) Try to configure your Modem once again by following the instructions in the
previous steps of the QIG.
T3. What can I do if I cannot access the internet?
1) Check to see if all the connectors are connected well, including the telephone
line, Ethernet cables and power adapter.
2) Check to see if you can log on to the web management page of the Modem. If
you can, try the following steps. If you cannot, please configure your
computer’s IP address referring to the User Guide: Chapter 3 Quick
Installation Guide then try to see if you can log on to the web management
page of the Modem.
3) Please enter the VPI, VCI values provided by your ISP referring to the User
Guide: Chapter 4.2.1 WAN Setting. If there are any mistakes, please correct
the settings and try again.
4) If you still cannot access the Internet, please restore your Modem to its factory
default settings and reconfigure your Modem by following the instructions of
this QIG.
5) Please feel free to contact our Technical Support if the problem still exists.
With the Modem powered on, press
and hold the RESET button on the rear
panel for 5 seconds before releasing it.
Note
Hold it for 5 seconds

Technical Support
For more troubleshooting help, go to:
www.tp-link.com/support/faq.asp
To download the latest Firmware, Driver, Utility and User Guide, go to:
www.tp-link.com/support/download.asp
For all other technical support, please contact us by using the following details:
Global
Tel: [phone]
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
Singapore
Tel: [phone]
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
UK
Tel: [phone]
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: [phone]
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
Malaysia
Tel: [phone] (1300 88TPLINK)
Email: [email protected]m
Service time: 24hrs, 7 days a week
Russian Federation
Tel: [phone]
8 [phone] (toll-free call from
any RF region)
E-mail: [e-mail]
Service time: From 10:00 to 18:00
(Moscow time)
*Except weekends and holidays in
Russian Federation
Germany / Austria
Tel: [phone] (German Service)
+49 1805 TPLINK
E-mail: [e-mail]
Fee: 0.14 EUR/min from the German
fixed phone network and up to 0.42
EUR/min from mobile phone
Service time: Monday to Friday 9:00 AM
to 6:00 PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time in Germany)
*Except bank holidays in Hesse
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
Turkey
Tel: [phone]DŽTurkish ServiceDž
E-mail: [e-mail]
Service time: 9:00 AM to 6:00 PM
7 days a week
Italy
Tel: [phone]
E-mail: [e-mail]
Service time: Monday to Friday
9:00 AM to 6:00 PM
Ukrainian
Tel: [phone]
E-mail: [e-mail]
Service time: Monday to Friday
14:00 PM to 22:00 PM
Brazilian(Portuguese Service)
Toll Free: 0800-770-4337
E-mail: [e-mail]
Service time: Monday to Saturday
08:00 AM to 08:00 PM
Indonesia
Tel: (+62 ) 021 6259 135
E-mail : [e-mail]
Service time : Monday to Friday
9:00 -12:00; 13:00 -18:00
*Except public holidays
Switzerland
Tel: [phone] (German Service)
E-mail: [e-mail]
Fee: 4-8 Rp/min, depending on rate of
different time
Service time: Monday to Friday 9:00 AM to
6:00 PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time)