TransAct EPIC 630 Manual


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
Rev A Initial Release
Rev B Added Transport and Jam status
Added Color support
Added Las Vegas address
Rev C Pg 55: Added note about reverse feed maximum
Pg 58: Changed reverse feed maximum from ½” to 0.44”

  

 !
The TransAct
®
EPIC 630 Printer complies with the limits for a Class A computing device
in accordance with the specifications in Part 15 of FCC rules. These regulations are
designed to minimize radio frequency interference during installation; however, there is
no guarantee that radio or television interference will not occur during any particular
installation. Interference can be determined by turning the equipment off and on while
the radio or television is on. If the printer causes interference to radio or television
reception, try to correct the interference by one or more of the following measures:
1. Reorient the radio or television receiving antenna
2. Relocate the printer with respect to the receiver
3. Plug the printer and receiver into different circuits
If necessary, the user should consult their dealer or an experienced radio/television
technician for additional suggestions. The user may find the following booklet prepared
by the Federal Communications Commission helpful: How to Identify and Resolve
Radio/TV Interference Problems. This booklet is available from the US Government
Printing Office, Washington, DC 20402. Ask for stock number 004-000-00345-4.
"#
 !
The TransAct
®
EPIC 630 Printer does not exceed Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.
#
FCC Class A
ULc
CE Mark
UL 1950
TUV

  
"
NOTICE TO ALL PERSONS RECEIVING THIS DOCUMENT:
The information in this document is subject to change without notice. No part of this
document may be reproduced, stored or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of
TransAct Technologies, Inc. ("TransAct"). This document is the property of and contains
information that is both confidential and proprietary to TransAct. Recipient shall not
disclose any portion of this document to any third party.
TRANSACT DOES NOT ASSUME ANY LIABILITY FOR DAMAGES INCURRED,
DIRECTLY OR INDIRECTLY, FROM ANY ERRORS, OMISSIONS OR
DISCREPANCIES IN THE INFORMATION CONTAINED IN THIS DOCUMENT.
TransAct cannot guarantee that changes in software and equipment made by other
manufacturers, and referred to in this publication, do not affect the applicability of
information in this publication.
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© 2000-05 TransAct Technologies, Inc. All rights reserved.
Revision Level C
November 2007
Printed in USA
$
Some of the product names mentioned herein are used for identification purposes only
and may be trademarks and/or registered trademarks of their respective companies.
BANKjet, 50Plus, Insta-Load, TransAct, "Made to Order. Built to Last", Magnetec, PcOS,
POSjet, PowerPocket, Ithaca and TransAct are registered trademarks and Epic 950,
Flex-Zone, imPort, ithaColor, KITCHENjet, Momentum, QDT and TicketBurst are
trademarks of TransAct Technologies, Inc.

  
%
Change History ............................................................................................................... ii
Federal Communications Commission Radio Frequency Interference Statement ............i
Canadian Department of Communications Radio Interference Statement........................i
Regulatory Compliance....................................................................................................i
Disclaimer ....................................................................................................................... ii
Copyright......................................................................................................................... ii
Trademarks..................................................................................................................... ii
Table of Contents........................................................................................................... iii
Figures........................................................................................................................... vi
Tables............................................................................................................................ vi
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 !
About your TransAct
®
EPIC 630 Printer ..........................................................................3
Who Should Read This Guide?.......................................................................................4
What Is Included in This Guide?......................................................................................4
Warranty Options ............................................................................................................4
Technical and Sales support ...........................................................................................5
On-line Technical Support .......................................................................................5
Telephone Technical Support..................................................................................5
Return Materials Authorization and Return Policies.................................................6
Service Programs....................................................................................................6
Sales Support..........................................................................................................6
Contact Information .................................................................................................7

"#$%&
'
TransAct
®
EPIC 630 Specifications and Requirements .................................................11
TransAct® EPIC 630 Thermal Printer Models ...............................................................11
Standard Features ........................................................................................................11
General Specifications ..................................................................................................13
Printing Specifications ...........................................................................................13
Character Pitch......................................................................................................13
Character Generation............................................................................................14
Physical Characteristics ................................................................................................17
Dimensions............................................................................................................17
Weight...................................................................................................................17
Electrical Characteristics...............................................................................................18
Internal AC Powered .............................................................................................18
Thermal Print Head.......................................................................................................18
Media Specifications .....................................................................................................19
Receipt Paper........................................................................................................19
Buzzer...........................................................................................................................19
Cover Interlock..............................................................................................................20
Communications Interface.............................................................................................21
RS-232 Serial Interface .........................................................................................21
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 
How to Operate the TransAct
®
EPIC 630 Printer...........................................................24

  
Indicator Lights (LED)....................................................................................................24
Power Indicator (LED) ...........................................................................................24
Error Indicator (LED) .............................................................................................24
Paper Indicator (LED)............................................................................................24
Fault Indicators..............................................................................................................24
Testing the Printer Overview .........................................................................................26
Using Self-Test and Configuration Mode ...............................................................26
Level 0 Diagnostics ...............................................................................................28
Boot Loader Mode.................................................................................................28
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 '
Configuration Mode Overview .......................................................................................31
Most Frequent Configuration Incompatibilities .......................................................31
How to Change Configuration Settings..........................................................................31
Entering into Configuration Mode ..........................................................................31
Remote Configuration ...................................................................................................32
Remote Boot load .........................................................................................................32
&& 
Control Codes Overview ...............................................................................................35
Nomenclature................................................................................................................35
Standard Emulation...............................................................................................36
IPCL Codes...........................................................................................................36
EPOS Emulation....................................................................................................36
Application Development...............................................................................................36
TransAct Control Codes and Commands ......................................................................36
PcOS Printer Control Codes..................................................................................36
Quick PcOS Reference Chart................................................................................38
Quick PcOS Reference Chart (Alphabetic) ............................................................44
Low Level Paper Motion Control............................................................................50
Horizontal Motion Control ......................................................................................51
Vertical Motion Control ..........................................................................................53
Feed to Black Dot..................................................................................................59
Character Pitch......................................................................................................61
Character Font ......................................................................................................64
Print Rotation Commands......................................................................................81
Rotated Print Summary .........................................................................................84
TransAct
®
EPIC 630 Page Mode ...........................................................................87
Graphic Mode........................................................................................................91
Graphics Compression ..........................................................................................97
User Store (Graphic Save) ....................................................................................97
User Macros........................................................................................................105
Bar Codes ...........................................................................................................107
Electronic Journal................................................................................................117
Unicode and Downloaded Fonts..........................................................................128
Unicode Encoding ...............................................................................................128
Transport Control.................................................................................................133
Miscellaneous Control .........................................................................................134
Remote Power Control ........................................................................................142
Documented Extended Control commands..........................................................143
Printer Status.......................................................................................................144
Inquire Commands ..............................................................................................145

  

,#+ !-.
Printing Graphics.........................................................................................................156
Character Graphics .............................................................................................156
APA Graphics......................................................................................................157
TransAct
®
EPIC 630 Universal Graphics.....................................................................158
Print File Graphics...............................................................................................158
Store Graphics in the printer:...............................................................................159
How universal graphics is done ...........................................................................160
How to use IPCL commands in text strings..........................................................160
Cautions..............................................................................................................161
Universal Graphics Command Descriptions.........................................................162
TransAct
®
EPIC 630 Coupon-Cut-Logo Feature..........................................................164
/ !
Unicode – A Software Font Solution............................................................................169
About Unicode.............................................................................................................169
Memory ...............................................................................................................170
TransAct’s implementation of Unicode in the TransAct
®
EPIC 630..............................170
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Remote Printer Reset..................................................................................................177
Reset in Serial Mode ...........................................................................................177
Miscellaneous Communication Features.....................................................................178
Power-cycle Recovery.........................................................................................178
Data Pass-through...............................................................................................178
Multi-drop Configuration ......................................................................................178
Off-line Control ....................................................................................................179
Remote Boot Load Mode.....................................................................................180
Recovery from Mechanical Errors ...............................................................................181
Programmer’s Notes ...................................................................................................182
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0 !5'

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
Figure 1 Page Mode entry Orientations.........................................................................87
Figure 2 Code 39 full 128 character encoding .............................................................109
Figure 3 Expanded Function coding............................................................................111
Figure 4 Code 128 encoding values............................................................................112
Figure 5 Example of Character Graphics.....................................................................156
%
Table 1 Possible Character Pitches...............................................................................13
Table 2 Requested CPI and Resulting CPI....................................................................14
Table 3 Cell Size for Small, Medium and Large Fonts...................................................14
Table 4 Standard Power Input Requirements................................................................18
Table 5 Serial Interface Pin-outs ...................................................................................21
Table 6 Error Blink Codes .............................................................................................25
Table 7 Character Pitch.................................................................................................62
Table 8 Inter-character Spacing ....................................................................................63
Table 9 Language Table ID’s ........................................................................................67
Table 10 Code Page Definition Table............................................................................68
Table 11 Euro Character Substitution Matrix.................................................................69
Table 12 OCR MA-3......................................................................................................74
Table 13 Paper Sensor Commands ............................................................................138
Table 14 Paper Sensor Commands ............................................................................139
Table 15 Paper Ordering Information ..........................................................................187
Table 16 Cables Ordering Information.........................................................................187

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&%&
'
The TransAct TransAct
®
EPIC 630 printer represents the very latest technology for use
for thermal receipt printing for point-of-sale and retail environments. It builds upon the
architecture of TransAct’s proven thermal printers, together with a host of features
specifically designed to improve the performance of your receipt-printing applications,
including:
•Crisp, clear receipt printing
•Fast 6 inches per second print speed
•Large 6-inch paper roll capacity with drop-in loading
•Internal power supply
•Application-controllable buzzer
The TransAct
®
EPIC 630 also offers a wide range of programmable features, including
font control, APA graphics support, bar codes, and support for over 60 language
character sets. These features let you quickly and easily integrate more layout and
printing options than ever – while giving you the reliability, durability and uptime you
have come to expect from TransAct printers.

47
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  &
'
&&8,

.  
( !)
This document provides information and programming specifications for operators who
will integrate the TransAct
®
EPIC 630 printer into their kitchen operations.
( )
This Programmer’s Guide includes information on the features and programming
interface of the TransAct
®
EPIC 630 printer. It provides the following information to
support your programming and implementation efforts:
•Warranty and technical support information.
•Specifications and functionality description.
•Programming information, including documentation of low-level and high-level
command interfaces, as well as sample scripts to guide your own implementation
efforts.
We want you to have a trouble-free implementation with your TransAct printer. For any
issues not covered in this guide, quality technical support is available on-line at
www.transact-tech.com, or by telephone at [phone] or (877) 7TransAct.
Consult the following pages for more details about our support services.
( *#
All TransAct
®
EPIC 630 printers come with a standard 24-month standard warranty
covering both parts and labor that starts upon shipment from the factory. An optional
extended warranty, covering both parts and labor for an additional 12 months, may be
purchased separately. For more information concerning the warranty options, please
contact the Sales Department at TransAct’s TransAct facility. You are responsible for
insuring any product returned for service, and you assume the risk of loss during
shipment to TransAct. C.O.D. packages are not accepted and warranty repairs are
subject to the terms and conditions as stated on the TransAct warranty policy.

47
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  &
'
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  -
!##
Your TransAct printer is backed by the resources of TransAct Technologies, a global
technology firm with dedicated technical support and sales assistance. Here is how we
can help you:
*+!##
Our web site at www.transact-tech.com is your on-line portal to obtaining technical
assistance with your TransAct printer. Click on TransAct link and then the Technical
Support link to find documentation for your TransAct
®
EPIC 630 printer, including a
current copy of this Programmer’s Guide featuring:
oCommand codes and descriptions.
oCharacter fonts.
oPrinter features.
oCommunication specifics.
Other utilities available include a font utility, a color converter and a terminal application
for communicating with your printer, as well as the following drivers and utilities:
Windows 95/98/Me Print Driver with Documentation Part No. Not Yet Available
Windows NT 4.0 2K and XP Print Driver Part No. Not Yet Available
OPOS Drivers with Documentation Part No. Not Yet Available
Master Character Set Definitions Part No. 100-9785
Our on-line support site also includes a convenient e-mail assistance request form,
where you can submit support requests 24 hours a day, and receive a return contact
from a TransAct support technician during regular business hours.
#!##
Live telephone support is available Monday through Friday from 8 AM to 5 PM Eastern
US time, excluding holidays. We can provide general information about programming for
your TransAct
®
EPIC 630 printer, technical support, documentation, or assistance in
sending a printer for service. To obtain telephone support, call TransAct's TransAct
Facility at [phone] and ask for Technical Support. To help us serve you faster,
please have the following information ready when you call:
•The Model Number and Serial Number of the printer.
•A list of any other peripheral devices attached to the same port as the printer.
•What application software, operating system, and network (if any) you are using.
•What happened and what you were doing when the problem occurred.
•How you tried to solve the problem.

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  &
'
&&8,

  
,&-
If the technical support person determines that the printer should be serviced at our
facility, and you want to return the printer for repair, we will issue you the Returned
Materials Authorization (RMA) number that is required before returning the printer.
Repairs are warranted for 90 days from the date of repair or for the balance of the
original warranty period, whichever is greater. Please prepare the printer being returned
for repair as follows:
•Pack the printer to be returned in the original packing material.
•Packing material may be purchased from TransAct's TransAct Facility.
•Do not return any accessories unless asked to do so by a support technician.
•Write the RMA number clearly on the outside of the box.
!.
TransAct Technologies Incorporated has a full service organization to meet your printer
service and repair requirements. If your printer needs service, please contact your
service provider first. If any problems still persist, you can directly contact the TransAct
facility’s Technical Support Department at [phone] or (877) 7TransAct for a
return authorization. International customers should contact your distributor for services.
TransAct offers the following service programs to meet your needs.
•Extended Warranty.
•Depot Repair.
•Maintenance Contract.
•Internet Support.
!!##
To order supplies, receive information about other TransAct products, or obtain
information about your warranty, contact our Sales Department at the contact telephone
or fax numbers listed below. To receive information on International distribution, visit our
web site at www.transact-tech.com.

47

  &
'
&&8,
  
 
TransAct Technologies Incorporated
TransAct Facility
20 Bomax Drive
TransAct, NY 14850 USA
TransAct Technologies
World Gaming Headquarters
& Western Regional Repair Center
6700 Paradise Road
Suite D
Las Vegas, NV 89119 USA
Telephone (877) 7TransAct or [phone]
Main fax [phone]
Sales fax [phone]
Technical Support fax [phone]
Web site www.transact-tech.com

47
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  &
'
&&8,

5  
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  '
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!  
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  !!
&
'!# 

&',
•TransAct
®
EPIC 630-S: serial interface printer
!
The following features are common to the entire family of thermal printers:
•Print Speed for text is 6 inches per second (152 mm/sec) (monochrome)
•6.0 inches per second paper feed speed
•3.15 inch (80 mm.) print zone
•44/57 characters per line
•Clam-shell paper loading
•serial 9 pin RS232 Interface
•Configurable receiver buffer
•Self diagnostics
•Set up and configuration utility program
•CPI selections from 8 to 30 CPI
1
1
Character spacing is adjustable from 1 to 30 CPI. Typical values will be between 8 and 20 CPI
depending on the font selected. Values of 13.3, 14.86, or 17.3 are typical for each resident font.
2
CPI’s greater than 16 will not be supported in NLQ fonts

!  
•Paper Out sensor
•Multiple printer emulations: TransAct and Epson
•Maximum 8K buffer (adjustable)
•2 Megabytes Flash Memory
•2 Megabytes RAM
•APA and Epson graphics
•Bar Codes: Code 39, Code 93, Code 128, Interleaved 2 of 5, UPC-A, UPC-
E, EAN-8, EAN-13, EAN-14, PDF417 stacked symbology and Codabar
•65 Language sets (including Euro symbol)
•8 dots/mm. thermal print head resolution
•Status indicator LEDs
•Cover open button
•82.5 mm. paper width
•6.0 inch (126 mm.) Paper roll diameter
•Portrait/landscape printing
•Page mode printing
•Cover Open sensor
•Internal counters for hours on, cuts, print lines and errors
•100 km print head life
•60 million print line printer MCBF (excluding knife)
•1,000,000 cuts cutter life (Full cut)
•Buzzer
•Built-in self-ranging External Power supply