TransAct POSJET 1500 Manual

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jet
®
1500
OPERATOR’S
GUIDE
20-03396
Rev E
Nov-07

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

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Rev A Initial Release.
Rev B Update disclaimer
Rev C updated paper case p/n’s, descriptions & qtys
Rev D Pg 36 removed “buzzer” option
Rev E Added RoHS part numbers for the power cords in Appendix F

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

 Revision E 
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Product Information
 
  
 
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© 2007 TransAct Technologies, Inc. All rights reserved.
NOTICE TO ALL PERSONS RECEIVING THIS DOCUMENT:
The information in this document is subject to change without notice. No part of this document may be reproduced,
stored or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express
written permission of TransAct Technologies, Inc. ("TransAct"). This document is the property of and contains
information that is both confidential and proprietary to TransAct. Recipient shall not disclose any portion of this
document to any third party.
TRANSACT DOES NOT ASSUME ANY LIABILITY FOR DAMAGES INCURRED, DIRECTLY OR
INDIRECTLY, FROM ANY ERRORS, OMISSIONS OR DISCREPANCIES IN THE INFORMATION
CONTAINED IN THIS DOCUMENT.
Some of the product names mentioned herein are used for identification purposes only and may be trademarks and/or
registered trademarks of their respective companies.
TransAct, PowerPocket, Magnetec, Insta-Load, POSjet, Ithaca, 50Plus and "Made to Order. Built to Last" are
registered trademarks and BANKjet is a trademark of TransAct Technologies, Inc.


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© 2007 TransAct Technologies, Inc. All rights reserved.
Revision E, November 2007
Printed in USA.
    ! "#$ 
    ! "#$     ! "#$ 
    ! "#$ 
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The POSjet® 1500 Printer complies with the limits for a Class A computing device in accordance with the
specifications in Part 15 of FCC rules. These regulations are designed to minimize radio frequency interference
during installation; however, there is no guarantee that radio or television interference will not occur during any
particular installation. Interference can be determined by turning the equipment off and on while the radio or
television is on. If the printer causes interference to radio or television reception, try to correct the interference by
one or more of the following measures:
•Reorient the radio or television receiving antenna
•Relocate the printer with respect to the receiver
•Plug the printer and receiver into different circuits
If necessary, the user should consult their dealer or an experienced radio/television technician for additional
suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful:
How to Identify and Resolve Radio/TV Interference Problems. This booklet is available from the US Government
Printing Office, Washington, DC 20402. Ask for stock number 004-000-00345-4.
 $  !#$ 
 $  !#$  $  !#$ 
 $  !#$ 
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The POSjet® 1500 Printer does not exceed Class A limits for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.
! 
! ! 
! 
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%& '
%& '%& '
%& '
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EMI: FCC Class B
Safety: UL (US)
CUL (Canada)
('
('('
('
CE Marking: CLASS B: EN55022, EN50081-1 (optional)
Safety: TUV
Other: CB Certificate

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  

 Revision E  
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)&)
)&))&)
)&)
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Monday through Friday, 8 A.M. to 5 P.M. Eastern Standard Time (excluding holidays). To obtain Technical
Support, call: TransAct's Ithaca Facility at [phone], or (877) 7ITHACA (1-877-748-4222).
*#$ 
*#$ *#$ 
*#$ 
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TransAct Technologies Incorporated has a full service organization to meet your printer service and repair
requirements. If your printer needs service, please contact your authorized printer service center. If any problems
still persist, you can directly contact the Ithaca Facility’s Technical Support Department at [phone] or (877)
7ITHACA (1-877-748-4222) for a return authorization. International customers should contact your distributor for
services. TransAct offers the following service programs to meet your needs.
•Extended Warranty
•Depot Repair
•Maintenance Contract
•Internet Support
Please have the following information at hand:
1. The Model Number and Serial Number.
2. A list of any other peripheral devices attached to the same port as the printer.
3. The application software, operating system, and network you are using.
4. A copy of your printer’s Configuration Settings.
5. What happened, and what you were doing when the problem occurred.
6. How you tried to solve the problem.
+#$ 
+#$ +#$ 
+#$ 
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TransAct’s POSjet® 1500 Printers come with a standard 24-month warranty that commences upon shipment from
factory, and covers parts and labor. An optional warranty, covering both parts and labor for an additional 12 months,
may be purchased separately. Repairs are warranted for 90 days from the date of repair or for the balance of the
original warranty period, which ever is greater.
!,&-!
!,&-!!,&-!
!,&-!
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If the technical support person determines that the printer should be serviced at our facility, and you want to return
the printer for repair, a Returned Materials Authorization (RMA) number must be issued before returning the printer.
Prepare the printer being returned for repair as follows:
1. Remove and discard ink cartridges.
2. Pack the printer to be returned in the original packing material. Packing items may be purchased from
TransAct's Ithaca Facility.
3. Return only the accessories that a Support Technician asks you to include.
4. Write the RMA number clearly on the outside of the box.



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Never ship a printer by any means with any ink cartridge(s) installed. Be sure to save the packing
materials in the event that you need to send the printer in for servicing. TransAct Technologies is not responsible for
damaged return items that are not packaged in original shipping material.

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

 Revision E 
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Where Can You Find More Information?
#*
#*#*
#*
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www.transact-tech.com
TransAct Technologies Inc. maintains an Internet web site with content devoted to product support. Within the
Technical Support section you can find the most current versions of the Operator’s Guide and Programmer’s Guide.
1. Upon entering our web site, you will be brought to the “Welcome to TransAct” screen. This intro page has the
Ithaca Brand listed at the top right. Click on the Ithaca logo.
2. Locate and click on the technical support button in the green area of the “Welcome to Ithaca” screen.
3. Use the “Product Info” pulldown box to select the appropriate information for the printer model that you are
using.
  
    
  
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The Programmer’s Guide is available by down loading it from our web site and is intended for system engineers or
integrators. It does not contain additional information on the Microline emulation. It contains the information to
integrate the POSjet® 1500 Printer with a point-of-sale terminal and to program the terminal to communicate with
the printer in ITHACA, EPSON, STAR, Microline, and TM-U325 modes.
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•Start-up Information-Diagnostics and Fault Conditions
•Command Descriptions
•Character Fonts
•Printer Features
•Parallel and RS-232 Interface Information
•Communications and Buffers
•Command Code Reference Tables

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Contacting TransAct’s Ithaca Facility
Contact TransAct’s Ithaca facility for information about the POSjet® 1500 Printer and how it works with your
system. For information on International distribution, visit our web site at www.transact-tech.com. Contact the
TransAct’s Sales and Technical Support Departments at the following address and telephone or fax numbers.
)
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

Receive technical support, order documentation, request additional information, or send in a printer for service.
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



Order supplies, receive more product information, or order product brochures.
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

Ithaca Facility
20 Bomax Drive
Ithaca, NY 14850 USA
Telephone (877) 7ITHACA(877 748 4222). or [phone]
Main fax [phone]
Sales fax [phone]
Technical Support fax [phone]
Web site http://www.transact-tech.com

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
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Section 1: Installation and Setup Information
  
    
  '
''
' 

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Overview of Printer Controls pg. 6
The “Overview of Printer Controls” sub-section provides
keypad button function descriptions, and explains what the
printer’s indicator lights represent.
Step-by-Step Installation Instructions pg. 10
The “Step-by-Step Installation Instructions” sub-section
provides a five-step process that shows how to setup the
POSjet® 1500 for the first time.
Section 2: Operational Information
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  '  '
  ' 


Using Validation: Form Insertion and Orientation pg. 26
The “Using Validation: Form Insertion and Orientation” sub-
section includes information on the type, orientation, and size
of forms that the POSjet can accommodate. Additionally, this
sub-section explains how to insert forms, and also gives
instructions on how to clear validation jams.
Printer Analysis: How to Use Self-Test pg. 29
The “Printer Analysis: How to Use Self-Test” sub-section
explains how to check the operational status of a printer
without it being connected to a system. It also includes a list of
the self-tests that are used for testing and explains how to enter
and exit the self-test mode.
Understanding Configuration Mode pg. 31
The “Understanding Configuration Mode” sub-section gives a
basic overview of configuration mode, and explains how to use
it to approach troubleshooting and system compatibility setup
issues. Additionally, this section will also cover how the %(+
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change and save settings.
Printer Color Configuration pg. 34
The “Printer Color Configuration” sub-section explains the
settings of each optional printing setup. This section also
explains the difference between one and two cartridge printing,
and provides information on how each printing option
influences the configuration settings of the printer.
Section 3: POSjet® 1500 Features and Specifications
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
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Section 3: POSjet® 1500 Features and Specifications pg. 36
The “POSjet 1500 Features and Specifications” sub-section
provides the required specifications for the POSjet’s proper
installation and usage. Topics include interface requirements,
operating conditions, power requirements, printing
characteristics, and media specifications.
Section 4: Appendices
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  ' 


Appendix A: Additional Installation Procedures pg. 46
The “Additional Installation Procedures” sub-section lists
several procedures that are required to ensure that your system
and printer are setup and configured to work with one another.
Appendix B: Interface Connection Specifics pg. 49
The “Interface Connection Specifics” sub-section provides
Parallel and Serial requirements, and also gives pin
assignments. It also covers cash drawer driver interface
specifics like the interface card and shunt positioning for the
Star, Ithaca®, and Epson emulations.
Appendix C: Common Operational Tasks pg. 52
The “Common Operational Questions” sub-section provides
quick reference information covering a full range of the most
common operational questions.
Appendix D: Startup Troubleshooting pg. 53
The “Startup Troubleshooting” sub-section lists solutions to
the most common printer setup problems.
Appendix E: Operational Troubleshooting pg. 55
The “Operational Troubleshooting” sub-section explains how
to read the printer’s indicator lights, and also includes
solutions to the most common operational problems.
Appendix F: Ordering Genuine Ithaca Supplies pg. 59
The “Ordering Supplies” sub-section provides detailed
ordering information, including part numbers for printer
consumables, cables, and drivers.
Table 1 Where to find specific information

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Table of Contents
Change History ...................................................................................................................................................................................................................i
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#$ 11111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
11111111111111111111111111111111111111111111111111111111
111111111111111111111111111111111111111111111111
111111111111111111111111

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Disclaimer...........................................................................................................................................................................................................................i
Federal Communications Commission Radio Frequency Interference Statement ...............................................................................................................i
Canadian Department of Communications Radio Interference Statement ..........................................................................................................................i
Regulatory Compliance.......................................................................................................................................................................................................i
TransAct Technical Support...............................................................................................................................................................................................ii
Service Information............................................................................................................................................................................................................ii
Warranty Information.........................................................................................................................................................................................................ii
Return Materials Authorization and Return Policies..........................................................................................................................................................ii
Shipping Printers................................................................................................................................................................................................................ii
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Our Internet Support and Sales Services ...........................................................................................................................................................................iii
Programmer’s Guide .........................................................................................................................................................................................................iii
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**
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Technical Support .............................................................................................................................................................................................................iv
Sales..................................................................................................................................................................................................................................iv
TransAct Technologies Incorporated.................................................................................................................................................................................iv
What is covered in this Operator’s Guide?......................................................................................................................................................................... v
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Figures................................................................................................................................................................................................................................3
Tables.................................................................................................................................................................................................................................4
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44
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Leaving the 1500 Connected to a Power Source................................................................................................................................................................6
Operating the Keypad Controls..........................................................................................................................................................................................6
Button Function Descriptions: ...........................................................................................................................................................................................7
* Button.............................................................................................................................................................................................................................. 7
NEW CARTRIDGE Button ..............................................................................................................................................................................................7
FEED Button......................................................................................................................................................................................................................7
Form Button.......................................................................................................................................................................................................................7
Open Cover Button ............................................................................................................................................................................................................7
Indicator Light Descriptions...............................................................................................................................................................................................9
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Installation Overview .......................................................................................................................................................................................................11
Using the Cable Restraints...............................................................................................................................................................................................12
Connecting the Communication Cable ............................................................................................................................................................................ 13
Connecting the Power Cord (with power supply).............................................................................................................................................................16
Connecting the DC Power Cord (no power supply) .........................................................................................................................................................17
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Adjusting the Paper-Low Sensor......................................................................................................................................................................................18
Paper Low Adjustment Requirements..............................................................................................................................................................................19
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Installing Ink Cartridges................................................................................................................................................................................................... 20
Installing a New Paper Roll Using Insta-Load™.............................................................................................................................................................. 22
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Placing the Printer In Self-Test Mode (printing the Configuration Summary Receipt)....................................................................................................24
Exiting Self-Test Mode ....................................................................................................................................................................................................24
Matching Printer Configuration Settings to your System................................................................................................................................................. 24
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Validation Orientation......................................................................................................................................................................................................26
Form Requirements..........................................................................................................................................................................................................26
Inserting Validation Forms............................................................................................................................................................................................... 27
Preventing and Clearing Validation Jams ........................................................................................................................................................................28
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Printer Self-Testing and Diagnostics................................................................................................................................................................................29
Placing the Printer In Self-Test Mode ..............................................................................................................................................................................30
Exiting Self-Test Mode ....................................................................................................................................................................................................30
Self-Test Hints and Suggestions.......................................................................................................................................................................................30
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Remote Configuration Software.......................................................................................................................................................................................31
Manual Configuration......................................................................................................................................................................................................31
Using Self-Test to View Configuration Settings.............................................................................................................................................................. 32
Entering Configuration Mode ..........................................................................................................................................................................................32

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Making Changes in Configuration Mode.........................................................................................................................................................................33
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Ink Cartridge Setup ..........................................................................................................................................................................................................34
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Standard Features.............................................................................................................................................................................................................36
Optional Features .............................................................................................................................................................................................................36
Additional Supported devices and tools...........................................................................................................................................................................37
Drivers and Utilities Available.........................................................................................................................................................................................37
Optional Printer Configurations....................................................................................................................................................................................... 37
Supported Emulations......................................................................................................................................................................................................37
Printer Dimensions...........................................................................................................................................................................................................38
Environmental Conditions ...............................................................................................................................................................................................39
Relative Humidity............................................................................................................................................................................................................39
Reliability.........................................................................................................................................................................................................................40
Power Requirements ........................................................................................................................................................................................................40
Printing Specifications .....................................................................................................................................................................................................40
Auto-cutter (Partial Cut Option) ......................................................................................................................................................................................41
Sensors............................................................................................................................................................................................................................. 41
Media Specifications........................................................................................................................................................................................................ 42
Receipt Paper (one-ply receipt)........................................................................................................................................................................................ 42
Paper and Core Diameter .................................................................................................................................................................................................42
Validation Form Requirements ........................................................................................................................................................................................ 43
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1111111111111111111111111111111111111111111111111111111111111111
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Verifying Printer Setup and Configuration Settings.........................................................................................................................................................46
Verifying the Communications Interface Card.................................................................................................................................................................46
Verifying the Cash Drawer Interface................................................................................................................................................................................46
Verifying the Printer.........................................................................................................................................................................................................48
&?@'#$$
&?@'#$$&?@'#$$
&?@'#$$11111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
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Parallel Interface...............................................................................................................................................................................................................49
RS-232 Serial Interface ....................................................................................................................................................................................................50
Serial Pin Assignments.....................................................................................................................................................................................................50
Cash Drawer Interface Description and Specifics............................................................................................................................................................51
&?'  )7
&?'  )7&?'  )7
&?'  )711111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
111111111111111111111111111111111111111111111111111111
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)3)3
)3 11111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
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1111111111111111111111111111111111111111111111111111111111
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Correcting Common Startup Problems.............................................................................................................................................................................53
&?(')3
&?(')3&?(')3
&?(')3 11111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111
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Understanding Fault Indicators ........................................................................................................................................................................................ 55
Indicator Light Blink Patterns.......................................................................................................................................................................................... 55
Keypad Indicator Troubleshooting Chart: General Problems........................................................................................................................................... 56
Keypad Indicator Troubleshooting Chart: Serious Problems............................................................................................................................................ 56
Correcting Common Operating Problems ........................................................................................................................................................................ 57
&? '#
&? '#&? '#
&? '#11111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
1111111111111111111111111111111111111111111111111111111111111111
111111111111111111111111111111111111111111111
11111111111111111111111111
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Ink Cartridges...................................................................................................................................................................................................................59
Cables...............................................................................................................................................................................................................................59
Drivers Available .............................................................................................................................................................................................................59

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Figure 1 Keypad Buttons and Indicator Lights...................................................................................................................................................................6
Figure 2 Unpacking Instructions......................................................................................................................................................................................10
Figure 3 Power and Communications Connections..........................................................................................................................................................11
Figure 4 Using the Cable Restraints................................................................................................................................................................................. 12
Figure 5 Connecting Serial Cables...................................................................................................................................................................................13
Figure 6 Connecting Parallel Cable..................................................................................................................................................................................14
Figure 7 Connecting the Cash Drawer Cable................................................................................................................................................................... 15
Figure 8 Connecting the AC Power Cord (with power supply)........................................................................................................................................16
Figure 9 Connecting the DC Power Cord (no power supply)...........................................................................................................................................17
Figure 10 Paper Low Setup (adjusting the sensor)...........................................................................................................................................................18
Figure 11 Installing New Paper Roll ................................................................................................................................................................................23
Figure 12 Printer Dimensions...........................................................................................................................................................................................38
Figure 13 Environmental Conditions:Typical Operating Range ......................................................................................................................................39
Figure 14 Receipt Printable Area .....................................................................................................................................................................................41
Figure 15 Paper Roll and Paper Core Diameters.............................................................................................................................................................. 42
Figure 16 Form Print Zones .............................................................................................................................................................................................44
Figure 17 Cash Drawer Selection..................................................................................................................................................................................... 46
Figure 18 Cash Drawer Shunt .......................................................................................................................................................................................... 47
Figure 19 Cash Drawer Pin Assignments.........................................................................................................................................................................51

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Table 1 Where to find specific information........................................................................................................................................................................v
Table 2 Paper Low Setup .................................................................................................................................................................................................19
Table 3 Validation: Printer Settings and Requirements....................................................................................................................................................26
Table 4 How to Change Configuration Settings...............................................................................................................................................................33
Table 5 Single Color Printer-Color Configuration Details ............................................................................................................................................... 34
Table 6 Two Color Ready Operation-Color Configuration Details ..................................................................................................................................35
Table 7 Two Color Operation-Color Configuration Details .............................................................................................................................................35
Table 8 Print Speed Specifications...................................................................................................................................................................................40
Table 9 Ink Cartridge Maximum Operating Conditions...................................................................................................................................................42
Table 10 Cash Drawer Commands.............................................................................................................................................................................47
Table 11 Parallel Interface Pin-outs .................................................................................................................................................................................49
Table 12 Serial Interface Pin Assignments....................................................................................................................................................................... 50
Table 13 Cash Drawer Connectors................................................................................................................................................................................... 51
Table 14 Using Buttons Quick Reference Table..............................................................................................................................................................52
Table 15 Troubleshooting: Printer Does Not Turn ON ....................................................................................................................................................53
Table 16 Troubleshooting: Printer Will Not Communicate (prints illegible receipts)......................................................................................................53
Table 17 Troubleshooting: Ink Cartridge Status Indicator Flashing/Printer will not Operate...........................................................................................54
Table 18 Keypad Indicators: General Problems ...............................................................................................................................................................56
Table 19 Keypad Indicators: Serious Problems................................................................................................................................................................ 56
Table 20 Troubleshooting: Keypad Lights Will Not Work............................................................................................................................................... 57
Table 21 Troubleshooting: Printer Will Not Print (Error Light ON)................................................................................................................................ 57
Table 22 Troubleshooting: Printer Will Not Print (Error Light OFF)...............................................................................................................................57
Table 23 Troubleshooting: Printer Prints With Missing Dots in Characters ....................................................................................................................58
Table 24 Troubleshooting: Printer Sounds Like It’s Printing But Nothing Prints............................................................................................................58
Table 25 Troubleshooting: Printer Will Not Load or Feed Paper .....................................................................................................................................58
Table 26 Paper Ordering Information...............................................................................................................................................................................59
Table 27 Paper Ordering Information...............................................................................................................................................................................59
Table 28 Ink Cartridge Ordering Information ..................................................................................................................................................................59
Table 29 Cables Ordering Information.............................................................................................................................................................................59
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Section 1:
PrinterOverview and Installation Information
By following the instructions in this section, the POSjet® 1500 will be ready to accept commands and successfully
interface with your system in just a few minutes. Follow the steps below when setting up your printer.
Overview of Printer Controls..................................................................................................................... pg. 6
Step-by-Step Installation Instructions
Step 1: Unpack the Printer ........................................................................................................................ pg. 10
Step 2: Connect Power and Communications............................................................................................ pg. 11
Step 3: Paper Low Setup............................................................................................................................ pg. 18
Step 4: Loading Ink Cartridges and Paper ................................................................................................. pg. 20

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Overview of Printer Controls
:*/
:*/:*/
:*/
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The POSjet
®
1500 Printer uses Hewlett-Packard ink jet print cartridges. Unlike consumer ink jet print cartridges, the
HP print cartridge does not need to be capped when not in use. Consequently, the POSjet
®
1500 is ready to print at
all times. The HP cartridge does not need to be sealed. However, the ink jet cartridge must have periodic usage to
maintain its functionality. The printer does this by cleaning the excess ink from the face of the cartridge (“wiping”)
and firing ink into a reservoir to clean the print jets (“spitting”). The printer performs these functions as transparently
to the host application as possible. However, the printer cannot perform these basic maintenance procedures if the
power to the printer is removed.
Do not unplug the printer from it’s power source. Instead, turn the printer to the STANDBY/OFF mode by
pressing and releasing the *Button located on the front face of the printer. Doing this prepares the ink cartridges for
periods of inactivity. Turning the printer to STANDBY/OFF maximizes the amount of time that ink cartridge(s) can
be left without being used. When the printer is turned to STANDBY/OFF, it can sit unattended for an extended
period of time. To bring the printer back out of STANDBY/OFF mode, simply press the *Button. This will bring
the printer into OPERATIONAL/ON mode, which should be confirmed by the +(!#%#&)!:#) becoming
illuminated.
A
AA
A
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The keypad contains 3 buttons and 6 indicator lights. The *Button is used in conjunction with the keypad controls
to perform operating tasks and is located on the front of the printer. The cover open button on the left side of the
console opens the printer’s paper cover.
Figure 1 Keypad Buttons and Indicator Lights

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* @
@@
@
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The *Button is located on the front of the printer. Since the POSjet
®
1500 has been designed to remain connected to
a power source at all times, the *Button does not disconnect power to the printer, but instead switches the printer
between OPERATIONAL/ON and STANDBY/OFF modes. When the printer is in the OPERATIONAL/ON mode,
the green +(!#%#&)!:#) will be illuminated. None of the keypad indicator lights are illuminated when the
printer is in the STANDBY/OFF mode.
The printer will always remember the current mode that it is in when power has been disconnected and then re-
connected. For example, if the printer is in STANDBY/OFF mode and the power cord is unplugged and re-
connected to the printer, it will remain in STANDBY/OFF mode. If the printer is in OPERATIONAL/ON mode and
the power cord is unplugged and re-connected to the printer, it will remain in OPERATIONAL/ON mode.
%(+&!)!#(
%(+&!)!#(%(+&!)!#(
%(+&!)!#(@
@@
@
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The %(+&!)!#( Button works with the :( )&%!#)#%A&!)!#(#%#&)!:#)to allow an
operator to monitor and replace ink cartridges as ink levels become low. The primary functions of the %(+
&!)!#( Button are:
,
Ink usage is monitored by the printer. When the ink supply is low, the indicator light for the left or right cartridge
will blink. After replacing the cartridge(s), press the %(+&!)!#( Button to inform the printer that a new
cartridge has been installed.
Note: The printer cannot distinguish between a new, full cartridge and a used cartridge. When a cartridge is
replaced, the printer will reset the ink status to full when the %(+&!)!#( Button is pressed. Used cartridges
should be discarded to assure that they are not re-installed into the printer

Press the %(+&!)!#( Button to print the current status of the ink cartridges. This function is only available
when the printer is in OPERATIONAL/ON mode, with paper and cartridges installed, and covers closed. It will not
remove an ink low warning unless the cartridge has been replaced.
#7! 
Pressing the %(+&!)!#( Button once without changing the cartridge will print the ink status. It will not
remove the ink low warning unless the cartridge is removed and replaced while the low indication is being displayed.
If the cartridge is replaced with a used cartridge, the %(+&!)!#( Button should not be pressed.
((
((((
((@
@@
@


The (( Button is used to advance paper. If an inserted form is present in the printer, the FEED Button will move
the form in a upward direction. If no form is present, the receipt paper will be advanced.
Pressing the (( Button momentarily, will feed one line at a time. Pressing and holding the FEED Button will feed
paper continuously until it is released. The receipt paper may be fed in the reverse direction by pressing and holding
the %(+&!)!#( Button and the (( Button at the same time. The reverse feed function is mostly used
while fixing a paper jam.
 @
 @ @
 @


The !, Button is used for inserted form operations. Pressing the !, Button with no form inserted in the
printer activates the automatic form loading function. The printer will flash the !, #%#&)!:#) and wait for
a form to be placed in the validation slot. If a form is already present in the printer, pressing the !, button will
move the form in a downward direction.
*@
*@*@
*@




The Open Cover Button is used to access the rear paper roll compartment and is located on the left side of the
printer’s outer console.

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;  

 Revision E
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
 Revision E >
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#:
#:#:
#:


+ (!#%#&)!:#) Indicates printer activity and non-recoverable errors.
(!!!#%#&)!:#) Indicates problems and probability of recovery.
&(!#%#&)!:#) Indicates paper status (paper low and paper out).
!,#%#&)!:#) Indicates validation/inserted form status
:( )&!)!#(#%#&)!:#) Indicates ink levels of left cartridge.
!#)&!)!#(#%#&)!:#) Indicates ink levels of right ink cartridge.
The descriptions below reflect the normal uses of the keypad indicator lights. These indicators are also used during
self-test and errors modes to convey additional information.
/#:C:(D
The +(!#%#&)!:#) becomes active when the printer is in the OPERATIONAL/ON mode.
(#:C:(D
The (!!!#%#&)!:#) becomes active when a problem is detected by the printer. The (!!!#%#&)!
:#), along with the other indicators may be used to determine the cause of the problem.
#:C:(D
The &(!#%#&)!:#) is used to communicate the amount of paper remaining in the printer. When the paper
supply has been exhausted, the printer will stop, and the &(!and(!!!#%#&)!:#)will illuminate. When
paper is reloaded, the indicator lights will be extinguished and the printer will resume operation. If the POSjet 1500
is equipped with the optional paper low feature, the &(!#%#&)!:#) will flash when the paper roll diameter
decreases below a preset minimum. This indication is a warning only, the printer will continue to operate normally
until the paper supply is exhausted.
 #
The !, #%#&)!:#) is used during form validation operations. The !, #%#&)!:#) blinks to alert
the operator that the printer is waiting for a form to be inserted/removed in the printer. The !,#%#&)!:#)
will change to a steady ON condition when a form is present in the printer.
:$!#:C:(D
The printer has two ink cartridge indicator lights that display the status of the ink cartrides. The indicator light will
blink slowly when the ink level in the respective cartridge falls below a preset, programmable level. It is a warning
only, the printer will continue to operate without intervention. When ink cartridge(s) are removed, or the ink
cartridge is defective, the corresponding light will blink at a faster rate. Printer operation is inhibited until the
cartridge is replaced.

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
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  

 Revision E
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Step-by-Step Installation Instructions
Step 1: Unpack the Printer
Be sure to save the box and packing materials in case you need to send the printer in for service. Transact
Technologies is not responsible for damaged return items that are not packaged in original shipping material. Refer
to “Return Materials Authorization and Return Policies”, on page ii for information on what to do if you have to
return your printer for repair.
Figure 2 Unpacking Instructions
1. Open the box and remove the printer and all items. Check to make sure that all items are present.
•POSjet
®
1500 Printer
•Ink Cartridge(s)
•Paper Roll (located under the paper cover)
•PowerPocket
®
Power Supply: located in cabinetry base (optional)
•AC Power Cord (optional)
•Configuration Summary Receipt
2. Separate the printer from the packing material. Reverse steps when repacking for return shipment.
3. Check the printer for any signs of damage. If the printer or any parts are damaged, report it to your supplier and
shipper immediately.