Trotec Q400 User manual

Q400
Operating manual
8060
Operating manual 8060_4.0_EN (05/2023)
ENGLISH (Translation)

Trotec Laser GmbH
+43 7242 239-7070
service-at@troteclaser.com
Trotec Laser Pty Ltd
+61 26413-5904
service@troteclaser.com.au
Trotec Laser België
Trotec Laser Belgique
+31 850 70 51 55
support@troteclaser.nl
Trotec Laser Canada
+1 800 663 1149-902
techsupport@troteclaser.ca
Trotec Laser AG
+41 32387-1611
service-ch@troteclaser.com
suisse@troteclaser.com
Trotec Laser GmbH
+86 189 500 735 62
china@troteclaser.com
Trotec Laser Deutschland GmbH
+49 89 322 99 65-13
service-de@troteclaser.com
Trotec Laser España
+34 93 102 50 50
soporte@troteclaser.com
Trotec Laser France SAS
+33 1 72 62 20 94
techsupport.fr@troteclaser.com
Trotec Laser UK
+44 0191 4188 110
service-uk@troteclaser.com
Trotec Laser Srl
+39 02 9475 5447
supporto.tecnico@troteclaser.com
Trotec Laser Japan Corporation
Tokyo: +81 42 313 0740
Osaka: +81 6 6180 2200
service-jp@troteclaser.com
High Speed Laser Systems S. de
R.L. de C.V.
+52 55 5351-7252
mexico@troteclaser.com
Trotec Laser B.V.
+31 850 70 51 55
support@troteclaser.nl
Trodat Polska Sp. z o.o.
+48 22 339 35 39
Trotec Laser Inc.
+1 866 226 8505, Option 2
support@troteclaser.com
Rubber Stamp & Engraving
+27 875 509-335
Trotec Laser (XIAMEN) CO., LTD.
#5 GuAn Road South, MaXiang
Town
XiangAn District, XiaMen, China
2

Trotec Laser GmbH
Freilingerstraße 99
4614 Marchtrenk, Austria
General contact to Technical Support:
Tel.: +43 7242 239-7000
E-mail: techsupport@troteclaser.com
WWW.TROTECLASER.COM
3

Technical Changes Technical specifications are subject to change without notice.
Trotec Laser GmbH reserves the right to improve or modify any of the products without prior
notice.
© Copyright This documentation with all illustrations is intellectual property of Trotec Laser GmbH. The
entire documentation is given to the user for personal use only. Reproduction, translation or any
distribution to third parties is not permitted without the prior consent of Trotec Laser GmbH. Any
breach of law will be prosecuted.
4

Content
Content
1 General Information....................................................................................................... 8
1.1 Information about this manual................................................................................................................................. 8
1.2 Explanation of symbols...............................................................................................................................................9
1.3 Liability and warranty................................................................................................................................................10
1.4 Scope of delivery (standard configuration).......................................................................................................... 11
1.5 Type plate.....................................................................................................................................................................12
2 Safety........................................................................................................................... 13
2.1 General safety notes.................................................................................................................................................. 13
2.1.1 Intended use............................................................................................................................................................ 13
2.1.2 Improper use............................................................................................................................................................13
2.1.3 Residual risk............................................................................................................................................................. 14
2.1.4 Machine modification............................................................................................................................................ 14
2.1.5 Operating modes.................................................................................................................................................... 14
2.1.6 Applicable safety regulations............................................................................................................................... 14
2.2 Laser safety.................................................................................................................................................................. 16
2.2.1 Laser classification..................................................................................................................................................16
2.3 Areas of responsibility............................................................................................................................................... 17
2.3.1 Responsibilities of the operator...........................................................................................................................17
2.3.2 Responsibilities of the operating personnel..................................................................................................... 17
2.4 Requirements for operating an service personnel..............................................................................................18
2.5 Machine identification (warning and safety stickers)......................................................................................... 18
2.6 Safety devices..............................................................................................................................................................20
2.7 Technical protective measures................................................................................................................................20
2.7.1 Main switch...............................................................................................................................................................20
2.7.2 Key switch.................................................................................................................................................................21
2.7.3 Emergency stop button.........................................................................................................................................21
2.7.4 Interlock safety switches....................................................................................................................................... 21
2.7.5 Acrylic top lid........................................................................................................................................................... 21
2.7.6 Side cover................................................................................................................................................................. 21
2.7.7 In case of safety device malfunction.................................................................................................................. 22
2.8 Secondary (indirect) hazards................................................................................................................................... 22
2.8.1 Fire hazard................................................................................................................................................................22
2.8.2 Gases, fumes and dust.......................................................................................................................................... 22
2.8.3 Reflection through materials................................................................................................................................23
2.8.4 Hazards due to damaged optics......................................................................................................................... 24
2.8.5 Protective measures for damaged optics..........................................................................................................24
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Content
2.9 In case of emergency.................................................................................................................................................25
3 Technical Data.............................................................................................................. 26
3.1 Exhaust system requirements..................................................................................................................................27
3.2 Materials....................................................................................................................................................................... 29
4 Machine overview.........................................................................................................32
4.1 General overview........................................................................................................................................................32
4.2 Laser power potentiometer..................................................................................................................................... 33
4.3 Tables............................................................................................................................................................................ 33
4.4 Lens(es).........................................................................................................................................................................34
4.5 Nozzles..........................................................................................................................................................................34
5 Transport...................................................................................................................... 35
5.1 Safety notes................................................................................................................................................................. 35
5.2 Delivery state............................................................................................................................................................... 35
5.3 Temperature and humidity...................................................................................................................................... 36
5.4 Required tools for unloading and transport.........................................................................................................37
5.5 Place of storage.......................................................................................................................................................... 37
5.6 Transport inspection and reporting of defects....................................................................................................37
5.7 Unpacking the machine............................................................................................................................................37
5.7.1 Transport protection for the axes........................................................................................................................39
5.8 Relocation of the machine.......................................................................................................................................39
6 Setup and installation.................................................................................................. 41
6.1 For your safety............................................................................................................................................................ 41
6.2 Temperature and humidity...................................................................................................................................... 41
6.3 Space requirements...................................................................................................................................................42
6.4 Connections.................................................................................................................................................................42
6.4.1 Mains connection....................................................................................................................................................43
6.4.2 Connection the PC..................................................................................................................................................43
6.4.3 Connection of the air assist..................................................................................................................................43
6.4.4 Connect the water cooling system......................................................................................................................44
7 Operation..................................................................................................................... 46
7.1 Before commissioning...............................................................................................................................................46
7.1.1 Installation and replacement of the laser source............................................................................................46
7.2 Soware........................................................................................................................................................................46
7.3 Power On/Off...............................................................................................................................................................47
7.4 Control panel...............................................................................................................................................................48
7.4.1 Description................................................................................................................................................................49
7.5 Changing the lens...................................................................................................................................................... 52
7.6 Position of the lens.................................................................................................................................................... 52
7.7 Table placement......................................................................................................................................................... 53
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Content
7.8 Focusing methods......................................................................................................................................................54
7.8.1 Focus tool................................................................................................................................................................. 55
7.8.2 Sonar TechnologyTM............................................................................................................................................... 55
7.8.3 Soware focus......................................................................................................................................................... 56
7.9 Options..........................................................................................................................................................................57
7.9.1 Rotary attachment (option).................................................................................................................................. 57
7.9.2 JobControl Vision....................................................................................................................................................60
8 Maintenance................................................................................................................. 62
8.1 Safety notes................................................................................................................................................................. 62
8.2 Maintenance schedule.............................................................................................................................................. 62
8.3 Cleaning........................................................................................................................................................................63
8.3.1 Machine.....................................................................................................................................................................63
8.3.2 Optics in general..................................................................................................................................................... 64
8.3.3 Lens............................................................................................................................................................................ 64
8.3.4 Mirror..........................................................................................................................................................................65
8.3.5 Motion system..........................................................................................................................................................67
8.3.6 Lubricating motion system...................................................................................................................................68
9 Troubleshooting........................................................................................................... 72
9.1 Error, cause and remedy...........................................................................................................................................72
9.2 How to create a service file......................................................................................................................................73
10 Contact details..............................................................................................................75
11 Disassembly..................................................................................................................76
12 Disposal........................................................................................................................ 77
13 Appendix...................................................................................................................... 78
13.1 CE 8060 Q400.............................................................................................................................................................. 82
13.2 Datasheet_8060_Q400_Rev3................................................................................................................................... 83
7

General Information
1 General Information
For the sake of readability, gender-neutral endings are not used in this operation manual. It is hereby expressly stated
that all parts of the text where natural persons or groups of persons are mentioned refer to people of all genders.
1.1 Information about this manual
Before beginning any work on the machine, read this manual completely and carefully.
Keep the manual for further consultation close to the machine.
This manual describes how to operate the machine properly and safely. Be sure to follow the safety instructions given
here, as well as any local accident prevention regulations and general safety regulations applicable to the field of
usage. Before beginning any work on the machine, ensure that the manual, in particular the chapter entitled "Safety
Information" and the respective safety guidelines, has been read in its entirety and fully understood.
Information
Supplementary documentation can be found on the supplied storage medium. You can also request this
from the manufacturer.
8

General Information
1.2 Explanation of symbols
Important technical safety notes and instructions in this manual are indicated by symbols. It is important to observe
and follow these notes and instructions on workplace safety. Avoid accidents, personal injury and material damage to
property by acting with extreme caution.
Danger
This symbol indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
Warning
This symbol indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Warning Dangerous electrical voltage
This symbol warns of potentially dangerous situations related to the electric voltage. Failure to observe
the safety instructions leads to risk of serious injury or death. Particular care should be taken during
maintenance and repair work.
Warning Laser
This symbol warns of potentially dangerous situations related to the laser beam. Failure to observe the
safety instructions leads to risk of serious injury.
Caution
This symbol indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury.
Notice
This symbol indicates potential risks of damage to the supported product (or to property).
In addition, non-observance may result in damage, malfunction or failure of the machine.
Information
This symbol indicates tips and information which must be observed for efficient and trouble-free handling
of the product.
Disposal
This symbol indicates notes regarding the professional disposal of the product or accessories.
9

General Information
1.3 Liability and warranty
Warranty periods specified in the manufacturers "warranty terms and conditions" shall be binding for the buyer. If no
warranty periods are specified, the general terms and conditions of sale, delivery and payment apply.
All information, illustrations, tables, specifications and diagrams contained in this operating manual have been carefully
compiled according to the current state of technology. No liability is accepted with regard to errors, missing information
and any resulting damage or consequential loss.
Strict compliance with the safety procedures described in this operating manual and extreme caution when using
the equipment are essential for avoiding and reducing the possibility of personal injury or damage to the equipment.
The manufacturer shall not be liable for any damage and or faults resulting from nonobservance of instructions in this
manual.
Nonobservance of the operation, maintenance and service instructions described within this manual absolves Trotec
Laser GmbH from any liability in case of a defect.
Furthermore, Trotec Laser GmbH shall accept no liability whatsoever for damage caused by the use of non-original parts
and accessories.
Additionally, Trotec Laser GmbH shall not be held responsible for any personal injury or property damage, of an indirect
or specific nature, consequential loss, loss of commercial profits, interruption to business, or loss of commercial
information resulting from use of the equipment described in this manual.
It is strictly prohibited to make any alterations, to prepare translations, decompile, disassemble, reverse engineer or
copy the soware.
Trotec Laser GmbH reserves the right to update any of the information, illustrations, tables, specifications and diagrams
contained in this operating manual with regard to technical developments at any time without notice.
10

General Information
1.4 Scope of delivery (standard configuration)
1. Laser machine
2. Data carrier (with laser soware, printer driver and operating manual)
3. Power cable
4. USB computer connection cable
5. Grease gun (for lubricating the linear guides)
6. Cleaning kit for optics
7. Lens
8. Focus tool
The actual scope of delivery may be different, depending on the special model, additional order options or newest
technical changes.
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General Information
1.5 Type plate
The type plate with the CE mark is located on the rear of the machine.
Enter the serial number, model and year of manufacture into your manual and always refer to them when contacting us
for enquiries, troubleshooting or ordering of replacement parts.
Serial number:
Model:
Year of manufacture:
12

Safety
2 Safety
TO AVOID POSSIBLE HARM READ AND FOLLOW THESE INSTRUCTIONS.
The machine is built at the time of it's development and production according to applicable, established technical rules
and is considered to be safe to operate.
Dangers can be caused by the machine if the machine:
•is operated by unqualified personnel,
•the personnel have not been trained,
•the machine is used improperly or not as intended,
•or if the machine is used for other intended purposes.
This chapter provides an overview of all important safety aspects that are necessary for optimum protection of persons
and safe and trouble-free operation of the machine. Other chapters of this manual contain specific safety notes for the
avoidance and prevention of hazards.
2.1 General safety notes
2.1.1 Intended use
The machine described in this manual is intended for cutting, engraving and marking of materials according to
the intended use of the machine, using the supplied soware.
The system must be operated, maintained and repaired only by trained personnel familiar with the designated field of
use and the dangers of the machine!
Operate the machine only in technically flawless condition and when it fully complies with the EC Machinery Directive.
For material details see chapter "List of materials" or contact your local Trotec representative, or our Technical Support.
The machine may only be operated with a suitable and effective exhaust system.
The intended use of this machine also includes that all personnel involved in installation, set-up, operation
maintenance and repair of the machine must have read and understood the operating manual and in particular the
“Safety” section, and comply with the instructions.
2.1.2 Improper use
Use of the machine for any purposes other than those intended or described in the present manual is regarded as
improper and therefore prohibited. Trotec Laser GmbH will not accept any liability for damage caused by improper use.
The operator is solely liable for all damages caused by improper use.
Non-observance of the operation, maintenance and service instructions described within this manual absolves Trotec
from any liability in case of a defect.
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Safety
2.1.3 Residual risk
Even if all safety regulations are observed, a residual risk remains when operating the machine.
The measures required to reduce all residual risks can be found in the following paragraphs of the chapter "Safety".
2.1.4 Machine modification
It is strictly prohibited to alter, refit or modify the machine in any way without the express consent of the manufacturer.
Likewise, it is strictly prohibited to remove, bridge or bypass any safety devices. Operating conditions and connection
and setup values stated in the data sheet must be complied with at all times.
Operation of the system is permitted only with original parts and accessories by the manufacturer. Use of third-party
parts affects machine safety.
2.1.5 Operating modes
NORMAL OPERATION
For normal operation the following conditions must be met:
•Intended use of the machine (see chapter "Intended use").
•Operation of the machine only by trained personnel.
•Full functional and mounted safety devices.
•Machine must be in technically flawless condition.
•Processing of permissible materials according to the material list.
•Maintenance and service are not included.
Notice
During normal operation it is not necessary to wear safety glasses.
SERVICE OPERATION
Service activities may be carried out only by authorized, trained service technicians. If side panels as well as covers get
removed and safety devices get bypassed, it can lead to direct and indirect scattered radiation. The service operation is
therefore declared as laser class 4 (US: class IV) and proper precautions need to be taken (see "Laser classification").
2.1.6 Applicable safety regulations
The following directives and guidelines must be observed to avoid hazards when operating Trotec laser systems:
14

Safety
GUIDELINES/REGULATIONS
2006/42/EC EC Machinery Directive
2014/30/EU EMC Guideline
APPLIED HARMONIZED STANDARDS
EN ISO 12100:2011-03 Safety of machinery - General principles for design - Risk assessment and risk
reduction.
IEC 60825-1:2014,
EN 60825-4:2011
Safety of laser products - Part 1: Equipment classification and requirements.
IEC 60204-1:2005 Safety of machinery - Electrical equipment of machines - Part 1: General
requirements.
ISO/DIS 11553-1:2009-03 Safety of machinery - Laser processing machines - Part 1: General safety
requirements.
IEC 61000-6-4:2007-02 Electromagnetic compatibility (EMC) - Part 6-4: Generic standards - Emission
standard for industrial environments.
ISO 13857:2008 Safety of machinery - Safety distances to prevent hazard zones being reached by
upper and lower limps.
EN 55011+A1:2016-05 Industrial, scientific and medical equipment - Radio-frequency disturbance
characteristics - Limits and methods of measurement.
IEC 60825-4:2012-01-01 Safety of laser products - Part 4: Laser guards
Notice
Safety norms and regulations.
The general guidelines and directives listed within this manual may differ according to locality, region or
country.
Therefore, always observe the directives as well as the regulations of the institutions for statutory accident
insurance association applicable to you. The operator is responsible for fulfilling all safety requirements,
as Trotec Laser GmbH has no influence on the proper use of the machine.
Observe the official regulations for your business location in accordance with the applicable local legal
regulations (on accident prevention regulations or employee protection), e.g. DGUV regulation 11 for
Germany.
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Safety
2.2 Laser safety
2.2.1 Laser classification
The laser safety class indicates the risk potential from accessible laser radiation.
The laser system is a Class 2 (US: Class II) laser marking system as per IEC 60825-1 "Safety of Laser Product".
The integrated laser source is a Class 4 (US: Class IV) laser marking system according to IEC 60825-1 and identified as
such.
Class 2 (US: class II)
The accessible laser radiation of Class 2 (US: Class II) laser systems does not pose any hazard for the skin. Diffuse
reflections as well as any short-term irradiation of the eyes (exposure time max. 0.25 seconds) also pose no risk due to
the low output power. However, it is possible to suppress the natural eyelid closure reflex and stare into the class-2 laser
beam for a time long enough for the eyes to get injured.
Warning Laser
Laser radiation of Class 2 (US: class II)
For Class 2 (US: class II) laser is short term exposure (up to 0.25 seconds) harmless to the eyes and can
therefore be operated without additional protective measures. However it can cause irritation of the
eyes if the natural avoidance reaction (staring into the laser beam deliberately) or eyelid closure reflex is
suppressed.
–Do not suppress the eyelid closure reflex.
–Do not stare directly into the laser beam.
–Close eyes, turn away.
–Never look at the laser beam directly with an optical instrument, e.g. a lens.
Notice
It is the responsibility of the operator to comply with the national official and statutory regulations for the
operation of a laser system with a build in laser source of class 4 (US: class IV).
16

Safety
2.3 Areas of responsibility
2.3.1 Responsibilities of the operator
The operator has the following responsibilities:
•It is the responsibility of the operator to comply with the national official and statutory regulations for the operation
of a class 4 (US: class IV) laser system or laser system with a build in laser source of class 4 (US: class IV).
•In addition to the safety notes and instructions stated in this manual, consider and observe the local accident
prevention regulations and general safety regulations that apply at the operation site of the machine.
•A CO2 fire extinguisher must always be at hand, as the laser beam can ignite flammable materials.
•If the machine is used industrially, the operator is subject to the legal obligations concerning industrial safety.
•All personnel involved in installation, set-up, operation, maintenance and repair of the machine must have read and
understood this manual and in particular the “Safety” section. The personnel must be trained and informed about
all the functions, potential dangers and safety issues of the machine on a yearly basis.
•The user is recommended to prepare company internal instructions considering the occupational qualifications
of the personnel employed in each case, and the receipt of the instruction/this manual or the participation in the
introduction/training should in each case be acknowledged in writing.
•Keep the manual in the immediate vicinity of the machine so that it is accessible at all times to all persons working
on or with the machine.
•Authority for the individual activities relating to the application of the machine (e.g. installation, operation,
maintenance and cleaning) must be clearly defined and observed, so that no unclear competencies result under
the aspect of safety. This applies in particular to work to be performed on the electrical equipment that may only be
performed by qualified specialists.
•Maintenance and repair work as specified in the manual must be carried out regularly.
•For all activities concerning installation, set-up, start-up, operation, modifications of conditions and methods of
operation, maintenance, inspection and repair, the switch-off procedures that may be provided in the manual must
be observed.
•Provide appropriate personal protection equipment (e.g. protective goggles according to wavelength and laser
power).
•The operator is responsible for the safety-related state of the machine.
•Do not store any flammable materials in the working area or in the immediate vicinity of the device. Particularly,
residues of processed materials have to be removed to prevent any fire hazard.
•The operator must ensure cleanliness and accessibility at and around the machine by corresponding instructions
and controls.
2.3.2 Responsibilities of the operating personnel
The operating personnel has the following responsibilities:
•Always wear personal protective equipment.
•It is the duty of the operating personnel to check the machine before start of work for externally visible damage and
defects, and to immediately report any changes that appear (including behavior during operation) that may affect
the safety of the machine. It must be made sure that the machine is operated only in perfect condition.
•The machine must not be le unattended while it is operating (supervised operation).
•Switch off the machine described herein at the main switch for periods of non-use.
17

Safety
•Operate the machine described here only with a lens in place. A missing lens may cause the unfocused laser beam
to be reflected out of the housing.
•Stop this machine immediately in case of failure.
•No working methods are permitted that affect the safety of persons or of the machine.
•The machine and its components, such as the lens and mirrors, are to be kept clean at all times.
Caution
The adjustment of the beam path may only be carried out by service personnel of Trotec Laser GmbH.
2.4 Requirements for operating an service personnel
The requirements for the operating and service personnel are:
•The personnel must have read and understood this manual and in particular the "Safety" section.
•The personnel must not be under the influence of drugs, alcohol or reactivity affecting medication when working on
or with the machine.
•The personnel must be familiar with using the CO2 fire extinguisher.
•The personnel must be trained in order to be qualified to operate the machine. If the personnel lack the necessary
knowledge for working on or with the machine, they must first be trained and note down the training in the training
verification form.
Activity Intended user group Definition
Control/operation/other activities
(e.g. troubleshooting, maintenance)
Qualified personnel or
Trotec service technicians
Qualified personnel are those who can judge the
work entrusted to them and detect potential risks
based on their occupational training, knowledge
and experience as well as their understanding of
the relevant regulations.
2.5 Machine identification (warning and safety stickers)
The warning and information signs are attached to the device at those places which could be a source of danger before
commissioning or during operation. Therefore pay special attention to the information on the signs.
Caution
Lost or damaged warning and safety stickers.
If any warning and safety stickers are lost or damaged, the user is not able identify risks anymore, and
there is danger of injury.
–Replace lost or damaged labels immediately.
–Contact your Trotec Laser GmbH dealer for details.
18

Safety
19

Safety
14710
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369
2.6 Safety devices
Warning
Danger from laser beam.
Personal injury and damage to property may occur if the safety devices and protection devices are not
fully functional.
–Do not remove, modify or deactivate the interlock safety switches or protective covers on the
machine. Safety and protection devices must be fully functional at all times.
–In case of assumed or presumed damage of safety devices, disconnect the machine from the mains.
–Damaged safety and protection devices need to be replaced by a Trotec technician immediately.
2.7 Technical protective measures
2.7.1 Main switch
Pressing the main switch on the backside of the machine to disconnect the machine from the mains power supply.
20
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1
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