TSC Alpha-4L Series User manual

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Copyright Information
©2013 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described
therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not
represent a commitment on the part of TSC Auto ID Technology Co. No part of
this manual may be reproduced or transmitted in any form or by any means, for
any purpose other than the purchaser’s personal use, without the expressed
written permission of TSC Auto ID Technology Co.

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- iii -
Battery safety warning:
DO NOT throw the battery in fire.
DO NOT short circuit the contacts.
DO NOT disassemble the battery.
DO NOT throw the battery in municipal waste.
The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal
waste.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Class B:
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CAUTION:
Any changes or modifications not expressly approved by the grantee of this device could void the
user's authority to operate the equipment.

- iv -
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
Federal Communication Commission (FCC) Radiation Exposure Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE
C95.1-1999 and had been tested in accordance with the measurement methods and procedures
specified in OET Bulletin 65 Supplement C. This equipment should be installed and operated contact
with the radiator & your body.
For body worn operation, this device has been tested and meets the FCC RF exposure guidelines
when used with the belt clip accessory provided by TSC. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit
pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
High Power Radars: High power radars are allocated as primary users (meaning they have priority) in
the 5250MHz to 5350MHz and 5650MHz to 5850MHz bands. These radars could cause interference
and/or damage to Wireless LAN devices used in Canada.
Les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont
la priorité) pour les bandes 5250 - 5350 MHz et 5650 - 5850 MHz. Ces radars pourraient causer du
brouillage et/ou des dommages aux dispositifs LAN-EL.
IC Radiation Exposure Statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102
and had been tested in accordance with the measurement methods and procedures specified in IEEE
1528.

- v -
RF exposure warning (WiFi)
This equipment must be installed and operated in accordance with provided instructions and must not
be co-located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be providing with antenna installation instructions and transmitter operating conditions
for satisfying RF exposure compliance.
This device meets the government's requirements for exposure to radio waves. This device is
designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard employs a unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions accepted by the FCC with the EUT transmitting at the specified power level in
different channels.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-247.
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC)
radio frequency exposure limits. The Wireless Device should be used in such a manner
such that the potential for human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific Absorption
Rate (“SAR”) limits when installed in specific host products operated in portable
exposure conditions. (For WiFi)
Canada, avis d'Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et
RSS-247.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit
pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment
les interférences qui peuvent affecter son fonctionnement.

- vi -
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil de sans fil Dell est inférieure à la
limite(1.6W/Kg) d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez
l’appareil de sans fil Dell de façon à minimiser les contacts humains lors du
fonctionnement normal.
Ce dispositif a été évalué pour et démontré conforme à la Taux IC d'absorption
spécifique ("SAR") des limites(1.6W/Kg) lorsqu'il est utilisé dans des conditions
d'exposition portatifs. (For WiFi)
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Ƽ䈧ṩᦞ֯⭘䈤᰾༴⨶⭘䗷Ⲵ⭥⊐DŽ

- vii -
Contents
1. Introduction ................................................................................................................1
1.1 Product Introduction .............................................................................................1
1.2 Product Features................................................................................................... 2
1.2.1 Printer Standard Features ..............................................................................................2
1.2.2 Printer Optional Features...............................................................................................3
1.3 General Specifications .......................................................................................... 5
1.4 Print Specifications............................................................................................... 5
1.5 Media Specifications............................................................................................. 6
2. Operations Overview.................................................................................................. 7
2.1 Unpacking and Inspection.................................................................................... 7
2.2 Printer Overview ..................................................................................................8
2.2.1 Front View.......................................................................................................................... 8
2.2.2 Rear View........................................................................................................................... 9
2.3 Operator Control ................................................................................................ 10
2.3.1 LED Indication and Keys ..............................................................................................10
2.3.2 LED Indication and Keys for LCD (Option)............................................................. 11
3. Setup..........................................................................................................................12
3.1 Install the Belt Clip and Battery ..........................................................................12
3.2 Charge the Battery...............................................................................................13
3.2.1 Charge the Battery ..........................................................................................................13
3.3 Loading the Media...............................................................................................14
3.3.1 Loading the Media ..........................................................................................................14
3.3.2 Loading Media in Peel-off Mode.................................................................................16
3.3.3 Loading the Fan-fold/External Media....................................................................... 19
3.3.4 Loading the Linerless Media (Option)...................................................................... 21
3.4 Connecting the Printer ...................................................................................... 22
3.4.1 Cable Communications ................................................................................................ 22
3.4.2 Wireless Communications with Wi-Fi (Option) ................................................... 22
3.5 Install the IP54-rated Environmental Case with Shoulder Strap (Option) ...... 23
3.6 Install the Adapter for 0.75” and 1” Paper Core (Option) ................................. 24
3.7 Install the Belt Strap (Option/ Standard for linerless model)........................... 26

- viii -
4. Power-on Utilities .................................................................................................... 28
4.1 Power-on Utility for Standard Panel.................................................................. 28
4.1.1 Media Sensor Calibration ............................................................................................ 29
4.1.2 Self-test and Dump Mode............................................................................................. 29
4.1.3 Printer Initialization..................................................................................................... 30
4.2 Power-on Utility for LCD Panel (Option) ...........................................................31
4.2.1 Media Sensor Calibration ............................................................................................. 31
4.2.2 Self-test and Dump Mode ............................................................................................ 32
4.2.3 Printer Initialization .................................................................................................... 33
4.3 Self-test............................................................................................................... 34
4.4 Dump mode........................................................................................................ 35
4.5 Printer defaults ................................................................................................... 36
5. Diagnostic Tool......................................................................................................... 37
5.1 Start the Diagnostic Tool .................................................................................... 37
5.2 Printer Function ................................................................................................. 38
5.3 Setting Wi-Fi by Diagnostic Tool (Option) ........................................................ 39
6. LCD Menu Function (Option)..................................................................................40
6.1 How to use the LCD to set the printer................................................................40
6.2 Main Menu Overview......................................................................................... 43
6.3 Setup................................................................................................................... 44
6.3.1 Printer Setup................................................................................................................... 44
6.3.1-1 Printer setup for TSPL2 ............................................................................................ 44
6.3.1-2 Printer setup for ZPL2 .............................................................................................. 46
6.3.2 Sensor............................................................................................................................... 48
6.3.3 Serial Comm. .................................................................................................................. 49
6.3.4 Wireless LAN.................................................................................................................. 50
6.3.5 Date Time.......................................................................................................................... 51
6.3.6 Display...............................................................................................................................52
6.4 File Manager ...................................................................................................... 53
6.5 Diagnostics......................................................................................................... 54
6.5.1 Print Config. ....................................................................................................................54
6.5.2 Dump Mode......................................................................................................................54
6.5.3 Battery ...............................................................................................................................55
6.5.4 Print Head ........................................................................................................................55

- ix -
6.6 Language ............................................................................................................ 56
6.7 Service................................................................................................................. 56
7. Troubleshooting ....................................................................................................... 57
8. Maintenance............................................................................................................. 59
Revise History...............................................................................................................60

1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
Enjoy TSC’s reputation for cost-efficient, high durability printers with the Alpha-4L
economical receipt printer. The Alpha-4L is a comfortable, light-weight printer capable of
working with any mobile receipt printing application where you need quick, simple receipts
on demand. Our Alpha-4L is designed for a rough life, inside the IP54-rated environmental
case to resist dust and water and with its rubber over-mold design prepared to take up to a
five foot fall and keep printing. These small and light printers can be worn comfortably for a
full shift, without interfering with the user’s tasks. Use USB, optional Wireless or serial to
connect to a mobile computer or even a smart phone and produce clear easy-to-read
receipts hour after hour.
This document provides an easy reference for operating the Alpha-4L.
To print label formats, please refer to the instructions provided with your labeling software;
if you need to write the custom programs, please refer to the TSPL/TSPL2 programming
manual that can be found on the accessories CD-ROM or on TSC website at
http://www.tscprinters.com.
оApplications
Portable point of sale
Retail item marking, markdowns, shelf labeling & shelf talkers
Labels for shipping & receiving
Inventory control
Cross-docking
Pick, pack & apply operations
Print pick tickets
Logistics receipts

- 2 -
1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
Direct thermal printing
Black mark reflective sensor
(center position , black mark in back side)
Gap transmissive sensor (Fixed, center of offset 2.75 mm to right from center)
Head open sensor
Peeler sensor
2 operation buttons (On/off and feed)
3 LEDs for printer status, 3 LEDs for battery status
USB 2.0 (full speed) interface
32 MB SDRAM memory
16 MB FLASH memory
Micro SD card reader for memory expansion up to SDHC 4G (max.)
DC 7.2V/5800 mAh Li-ion rechargeable battery
Real time clock
Powerful 32 bit 200 MHz RISC processor
Eltron
®
EPL and Zebra
®
ZPL emulation languages support
Internal 8 alpha-numeric bitmap fonts
Internal Monotype Imaging
®
true type font engine with one CG Triumvirate Bold
Condensed scalable font
Fonts and bar codes can be printed in any one of the four directions (0, 90,180,
270 degree)
Downloadable fonts from PC to printer memory
Downloadable firmware upgrades
Bar code, graphics/image printing
Supported bar code Supported image
1D bar code 2D bar code BITMAP, BMP, PCX
(Max. 256 colors
graphics)
Code128 subsets A.B.C,
Code128UCC, EAN128, Interleave 2
of 5, Code 39, Code 93, EAN-13,
EAN-8, Codabar, POSTNET, UPC-A,
UPC-E, EAN and UPC 2(5) digits,
MSI, PLESSEY, China Post, ITF14,
EAN14, Code 11, TELPEN,
PLANET, Code 49, Deutsche Post
Identcode, Deutsche Post Leitcode,
LOGMARS
CODABLOCK F
mode, DataMatrix,
Maxicode, PDF-417,
Aztec,
MicroPDF417, QR
code, RSS Barcode
(GS1 Databar)

- 3 -
Code page
Codepage 437 (English - US)
Codepage 737 (Greek)
Codepage 850 (Latin-1)
Codepage 852 (Latin-2)
Codepage 855 (Cyrillic)
Codepage 857 (Turkish)
Codepage 860 (Portuguese)
Codepage 861 (Icelandic)
Codepage 862 (Hebrew)
Codepage 863 (French Canadian)
Codepage 864 (Arabic)
Codepage 865 (Nordic)
Codepage 866 (Russian)
Codepage 869 (Greek 2)
Codepage 950 (Traditional Chinese)
Codepage 936 (Simplified Chinese)
Codepage 932 (Japanese)
Codepage 949 (Korean)
Codepage 1250 (Latin-2)
Codepage 1251 (Cyrillic)
Codepage 1252 (Latin-1)
Codepage 1253 (Greek)
Codepage 1254 (Turkish)
Codepage 1255 (Hebrew)
Codepage 1256 (Arabic)
Codepage 1257 (Baltic)
Codepage 1258 (Vietnam)
ISO-8859-1: Latin-1 (Western European)
ISO-8859-2: Latin-2 (Central European)
ISO-8859-3: Latin-3 (South European)
ISO-8859-4: Latin-4 (North European)
ISO-8859-5: Cyrillic
ISO-8859-6: Arabic
ISO-8859-7: Greek
ISO-8859-8: Hebrew
ISO-8859-9: Turkish
ISO-8859-10: Nordic
ISO-8859-15: Latin-9
UTF-8
1.2.2 Printer Optional Features
The printer offers the following optional features.
Product option feature User
option
Factory
option
2” LCD (Liquid crystal display), 128 x 64 pixels resolution
w/white LED backlight (with 4 buttons and 2 LEDs) ˕
WiFi module ˕
Zebra® CPCL emulation language support ˕
Media sensor position
(position selectable – right/left/center position-factory
adjustment, default – center position) ˕
Linerless kit ˕

- 4 -
Mini USB cable ˕
Mini USB to RS-232 (serial) converter cable ˕
IP54-rated environmental case with shoulder strap (for
standard model) ˕
IP54-rated environmental case (for standard model) ˕
IP54-rated environmental case with shoulder strap (for
linerless model) ˕
IP54-rated environmental case (for linerless model) ˕
Shoulder strap ˕
Vehicle power adaptor ˕
DC 7.2V/5800 mAh Li-ion rechargeable battery ˕
Charger station 1 cell ˕
Charger station 4 cell ˕
Belt strap ( standard for linerless model) ˕
Adapter for 0.75” & 1” paper core ( standard for linerless
model) ˕

- 5 -
1.3 General Specifications
General Specifications
Physical
dimensions 160 mm (W) x 191.6 mm (H) x 79 mm (D)
Mechanism Plastic with rubber over molded
Weight 0.945 kg (w/o battery)
Power
External power adapter
Input: AC 100-240V
Output: DC 12V 1A
Environmental
condition
Operation: -10 ~ 50˚C (14 ~ 122˚F)
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F)
Relative humidity: 10 ~ 90% non-condensing
IP54 w/ IP54-rated environmental case
Drop 1.5m (5ft)
Drop 1.8m (6.5ft) w/ IP54-rated environmental case
Battery Spec
Charging time: 5~6 hr
Standby mode (Wi-Fi): up to 40 hr
Printing: one label per 2 minutes,
Condition Endurance (hr) 4”x6” Labels
Density 3 26 780
Density 8 21 650
Charging
capability
Internal charging capability (battery-in)
Auto-switching AC adapter
12-24VDC automobile cigarette lighter plug
External charging capability (battery-out)
1 battery charger station
4 battery charger station
1.4 Print Specifications
Print Specifications
Print head resolution
(dots per inch/mm) 203 dots/inch (8 dots/mm)
Printing method Direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
Print speed
(inches per second)
Max. 4 ips (100 mm/sec)
2,3 ips for peeler mode
Max. print width 4.09” (104 mm)
Max. print length 90” (2286 mm)
Printout bias Vertical: 1 mm max.
Horizontal: 1 mm max.

- 6 -
1.5 Media Specifications
Media Specifications
Media roll capacity Max. 2.65” (67.3 mm) OD
Media core diameter 12.7 mm ~ 25.4 mm (0.5” ~ 1”) ID core
Media type Continuous, die-cut, black mark, External fan-
fold, receipt, Linerless label (w/ linerless kit)
Media wound type Outside wound
Media width 50.8 mm ~ 112 mm
Media thickness 0.055 mm ~ 0.165 mm
Label length 12.7 mm ~ 2286 mm
Label length (peeler mode) 25.4 ~ 152.4 mm (1” ~ 6”)
External fan-fold media Stack height: 70 mm (2.75”)
Page length: 152 mm ~ 305 mm (6” ~ 12”)
Black mark Min. 8 mm (W) x 2 mm (H)
Gap height Min. 2 mm

- 7 -
2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.
One printer unit
One Li-ion rechargeable battery (5800 mAh)
One Windows labeling software/Windows driver CD disk
One quick installation guide
One auto-switching AC adaptor
One belt clip

- 8 -
2.2 Printer Overview
2.2.1 Front View
Note:
* The media sensor position is selectable by factory adjustment. Please refer to this figure
for default settings. (Default – center position)
* For LCD control panel (option), please refer to subsection 2.3.2 for more details.
1. Power on/off button
2. Feed button
3. Printer status LED indicator
4. Battery status LED indicator
5. Media cover release button
6. Peel-off sensor (Without for linerless model)
7. Print head
8. Transmissive sensor – Gap sensor
9. Media holder lock switch
10. Media holder
11. Media cover
12. Reflective sensor – Black mark sensor
13. Platen roller
14. Tear/Peeler bar (Without for linerless model)
15. Peeler module
9
2
1
34
6
8
7
5
10
11
12
13
15
14

- 9 -
2.2.2 Rear View
Note:
* Recommended MicroSD card specification.
SD card spec SD card capacity Approved SD card manufacturer
V1.0, V1.1 MicroSD 128 MB Transcend, Panasonic
V1.0, V1.1 MicroSD 256 MB Transcend, Panasonic
V1.0, V1.1 MicroSD 512 MB Transcend, Panasonic
V1.0, V1.1 MicroSD 1 GB Transcend, Panasonic
V2.0 SDHC CLASS 6 MicroSD 4 GB Transcend
- The DOS FAT file system is supported for the SD card.ġ
- Folders/files stored in the SD card should be in the 8.3 filename formatġ
1. Li-ion battery
2. Belt chip
3. Battery open clasp
4. Hanger for shoulder strap
5. External label entrance chute
6. USB interface
7. * MicroSD card socket
8. Power jack
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3
2
4
7
6
5
8