TSC 4D200 Series User manual

USER’S
MANUAL
4D200/ 4D300 Series
Direct Thermal Bar Code Printer

Copyright Information
The copyright in this manual, the software and firmware in the printer described
therein are owned, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not
represent a commitment on the part. No part of this manual may be reproduced
or transmitted in any form or by any means, for any purpose other than the
purchaser’s personal use, without the expressed written permission.

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Agency Compliance and Approvals
GB 4943.1
GB 9254, Class A
GB 17625.1
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，
在这种情况下，可能需要用户对干扰采取切实可行的措施。
Energy Star for Imaging Equipment Version 2.0
IS 13252(Part 1)/
IEC 60950-1

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Contents
1. Introduction......................................................................................................................................... 1
1.1 Product Introduction..................................................................................................................... 1
1.2 Product Features.......................................................................................................................... 2
1.2.1 Printer Standard Features................................................................................................ 2
1.2.2 Printer Optional Features................................................................................................. 3
1.3 General Specifications ................................................................................................................. 4
1.4 Print Specifications....................................................................................................................... 4
1.5 Media Specifications .................................................................................................................... 5
2. Operations Overview.......................................................................................................................... 6
2.1 Unpacking and Inspection............................................................................................................ 6
2.2 Printer Overview........................................................................................................................... 7
2.2.1 Front & rear........................................................................................................................ 7
2.2.2 Interior View....................................................................................................................... 8
2.3 LED and Button Function............................................................................................................. 9
2.3.1 LED Indication................................................................................................................... 9
2.3.2 Regular Button Function.................................................................................................. 9
3. Setup ................................................................................................................................................ 10
3.1 Setting up the Printer.................................................................................................................. 10
3.2 Loading the Media...................................................................................................................... 11
3.2.1 Loading the Roll Labels ................................................................................................. 11
3.2.2 Loading External Media.................................................................................................. 13
4. Power-on Utilities.............................................................................................................................. 15
4.1 Gap/Black Mark Sensor Calibration........................................................................................... 16
4.2 Gap/Black Mark Calibration, Self-test and Dump Mode ............................................................ 17
4.2.1 Self-test............................................................................................................................ 18
4.2.2 Dump mode ..................................................................................................................... 20
4.3 Printer Initialization..................................................................................................................... 21
4.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor..................... 22
4.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor........................................... 22
4.6 Skip AUTO.BAS........................................................................................................................ 23
5. Diagnostic Tool................................................................................................................................. 24
5.1 Start the Diagnostic Tool............................................................................................................ 24

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5.2 Printer Function.......................................................................................................................... 25
6. Troubleshooting................................................................................................................................ 26
6.1 LED Status ................................................................................................................................. 26
6.2 Print Problem.............................................................................................................................. 27
7. Maintenance..................................................................................................................................... 28
Revise History ....................................................................................................................................... 29

1. Introduction
1.1 Product Introduction
The 4D200 Series of direct thermal desktop printers are ideal for a wide variety of applications including
product marking, point of sale, retail, small office, shipping labels, and other labeling and tag applications at
the best price anywhere.
The 4D200 Series is a perfect combination of affordability with a durable and reliable design. With a cost that
can’t be beat, the 4D200 series offers both 203 and 300 dots per inch print resolution with printing speeds up
to a fast 6 inches per second. The large 60 watt power supply produces high quality printed labels, even at its
fastest print speeds.
For easy loading, the 4D200 employs a user-friendly double-wall clamshell design with a large five-inch
(outside diameter) center-biased media bay. The spring-loaded label roll holder makes loading simple. Top-
of-form sensing – by gap, black mark, or notch – is standard. The printer also comes with a head-open
sensor.
The 4D200 has memory with 8 MB Flash & 16 MB SDRAM that can be used for easy storage of fonts,
international character sets and graphics, and it supports, “right out of the box,” a fully compatible set of
standard industry emulations, including Line Mode, Eltron®and Zebra®languages, making it easy to replace
old installed hardware.
−Applications
Small Parcel Shipping
Mail Room Address and Routing Labels
Shipping & Receiving
Entertainment and Transportation Ticketing
Retail Point-of-Sale
File-Folder Labeling

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1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
Direct thermal printing
Gap transmissive sensor
(Fixed, center of offset to right 4 mm from center)
Black mark reflective sensor
(Fixed, center of offset to right 4 mm from center)
Head open sensor
1 operation button
1 LED with 3 colors
USB 2.0 (High speed mode) interface
32-bit RISC high performance processor
16 MB DDR2 SDRAM memory
8 MB Nand Flash memory
Eltron® EPL, Zebra® ZPL and Datamax ® DPL emulation languages support
Internal 8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine
Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)
Downloadable fonts from PC to printer memory
Downloadable firmware upgrades
Bar code, graphics/image printing
Supported bar code
Supported image
1D bar code
2D bar code
BITMAP, BMP, PCX
(Max. 256 colors
graphics)
Code128 subsets A.B.C,
Code128UCC, EAN128, Interleave 2
of 5, Code 39, Code 93, EAN-13,
EAN-8, Codabar, POSTNET, UPC-A,
UPC-E, EAN and UPC 2(5) digits,
MSI, PLESSEY, China Post, ITF14,
EAN14, Code 11, TELPEN,
PLANET, Code 49, Deutsche Post
Identcode, Deutsche Post Leitcode,
LOGMARS
CODABLOCK F
mode, DataMatrix,
Maxicode, PDF-417,
Aztec,
MicroPDF417, QR
code, RSS Barcode
(GS1 Databar)

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Code page
Codepage 437 (English - US)
Codepage 737 (Greek)
Codepage 850 (Latin-1)
Codepage 852 (Latin-2)
Codepage 855 (Cyrillic)
Codepage 857 (Turkish)
Codepage 860 (Portuguese)
Codepage 861 (Icelandic)
Codepage 862 (Hebrew)
Codepage 863 (French Canadian)
Codepage 864 (Arabic)
Codepage 865 (Nordic)
Codepage 866 (Russian)
Codepage 869 (Greek 2)
Codepage 950 (Traditional Chinese)
Codepage 936 (Simplified Chinese)
Codepage 932 (Japanese)
Codepage 949 (Korean)
Codepage 1250 (Latin-2)
Codepage 1251 (Cyrillic)
Codepage 1252 (Latin-1)
Codepage 1253 (Greek)
Codepage 1254 (Turkish)
Codepage 1255 (Hebrew)
Codepage 1256 (Arabic)
Codepage 1257 (Baltic)
Codepage 1258 (Vietnam)
ISO-8859-1: Latin-1 (Western European)
ISO-8859-2: Latin-2 (Central European)
ISO-8859-3: Latin-3 (South European)
ISO-8859-4: Latin-4 (North European)
ISO-8859-5: Cyrillic
ISO-8859-6: Arabic
ISO-8859-7: Greek
ISO-8859-8: Hebrew
ISO-8859-9: Turkish
ISO-8859-10: Nordic
ISO-8859-15: Latin-9
UTF-8
1.2.2 Printer Optional Features
The printer offers the following optional features.
Product option feature User
option Dealer option Factory option
Bluetooth 4.0
○
1.5” adapter
○

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1.3 General Specifications
General Specifications
Physical
dimensions
195.5 mm x 180 mm x 169 mm
Mechanism
Clamshell
Color : Royal blue
Weight 1.4 kg
Power External universal switching power supply Input: AC 100-240V, 50-60Hz
Output: DC 24V, 2.5A, 60W
Environmental
condition Operation: 5 ~ 40˚C, 25~85% non-condensing Storage: -40 ~ 60 ˚C, 10~90% non-condensing
Environmental
concern Comply with RoHS, WEEE
1.4 Print Specifications
Print Specifications 203 dpi models 300 dpi models
Print head resolution
(dots per inch/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Printing method Direct thermal
Dot size
(width x length) 0.125 x 0.125 mm (1 mm = 8 dots) 0.084 x 0.084 mm (1 mm = 11.8 dots)
Max. print speed
(inches per second)
152.4 mm (6”) 102 mm (4”)
Max. print width 108 mm 105.7 mm
Max. print length 90” (2286 mm)
Printout bias Vertical: max. 1 mm
Horizontal: max. 1 mm

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1.5 Media Specifications
Media Specifications
Media roll capacity 127 mm (5”) OD
Media core diameter
1” (1.5”) ID core
Note : 1.5’’ adapter (Option)
Media type Continuous, die-cut, black mark, External fan-fold, receipt
Media wound type Outside wound
Media width
19 mm ~ 114 mm (0.7”~ 4.4”)
For receipt : 50 mm ( thickness 0.06 mm ) ~ 114 mm
Media thickness 0.055 mm ~ 0.19 mm (2.16 ~ 7.48 mil)
Label length 10 mm ~ max. for normal printing
Gap height Min. 2 mm
Black mark height Min. 2 mm
Black mark width Min. 16 mm (0.63”)

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the
packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you
need to reship the printer.
Unpacking the printer, the following items are included in the carton. If any parts are missing, please contact
the Customer Service Department of your purchased reseller or distributor.
One printer unit
One quick installation guide
One USB port cable
One power cord
One power supply

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2.2 Printer Overview
2.2.1 Front & rear
1.
Media viewer
2.
LED indicators
3.
Feed/Pause button
4.
Top cover open lever
5.
Paper exit chute
6.
External label entrance chute
7.
Power switch
8.
Power jack socket
9.
USB interface
6
5
4
7
2
3
1
8
9

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2.2.2 Interior View
1.
Print head
2.
Gap sensor (transmitter)
3.
Media holder
4.
Platen roller
5.
Media holder lock switch
6.
Black mark sensor/ Gap sensor (receiver)
1
3
2
6
5
4

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2.3 LED and Button Function
This printer has one button and one three-color LED indicator. By indicating the LED with different color
and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media
sensor, print printer self-test report, reset printer to defaults (initialization). Please refer to the button
operation below and “Power-on Utilities” section for different functions.
2.3.1 LED Indication
LED Color
Description
Green/ Solid This illuminates that the power is on and the device is ready
to
use.
Green/ Flash This illuminates that the system
is downloading data from PC
to memory or the printer is paused.
Amber This illuminates that the system is clearing data from printer.
Red / Solid This illuminates printer head open.
Red / Flash This illuminates a printing error, such as head open, paper
empty, paper jam, or memory error etc.
2.3.2 Regular Button Function
1. Feed labels
When the printer is at ready states (Green/ Solid), press the button to feed one label to the beginning of next.
2. Pause the printing job
When the printer is at printing states, press the button to pause a print job. When the printer is paused the
LED will be green blinking. Press the button again to continue the printing job.

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3. Setup
3.1 Setting up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the
power cord into a properly grounded power outlet.
5. Go to download the driver and labeling software on website if necessary.
www.zenpert.cn
www.zenpert.com
Note:
* Please switch OFF (O) printer power switch prior to plug in the power cord to printer power
jack.
* The interface picture here is for reference only. Please refer to the product specification for
the interfaces availability.

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3.2 Loading the Media
3.2.1 Loading the Roll Labels
1. Open the printer top cover by pressing
up the top cover open tabs located on
each side of the printer.
2. Separate the media holders to the label
roll width.
3. Place the roll between the holders and
close them onto the core.

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4. Place the label leading edge onto the
platen roller. (printing side face up)
5. Close the top cover gently and make
sure the cover latches securely.
6. Use “Diagnostic Tool” to set the media
sensor type and calibrate the selected
sensor. (Start the “Diagnostic tool” 
Select the “Printer Configuration” tab 
Click the “Calibrate Sensor” button)
Note:
* Please calibrate the gap/black mark sensor when changing media.

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3.2.2 Loading External Media
1. Open the printer top cover by pressing up the
top cover open tabs located on each side of
the printer.
2. Separate the media holders to the label
width.
3. Press down the media holder lock switch to
fix the media holder.

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4. Feed the media through the rear external
label entrance chute. (printing side face up)
Place the label leading edge onto the platen
roller.
5. Close the top cover gently and make sure the
cover latches securely.
6. Use “Diagnostic Tool” to set the media
sensor type and calibrate the selected
sensor. (Start the “Diagnostic tool” Select
the “Printer Configuration” tab Click the
“Calibrate Sensor” button)
Note:
* Please calibrate the gap/black mark sensor when changing media.

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4. Power-on Utilities
There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing
FEED button then turning on the printer power simultaneously and release the button at different color of
LED.
Please follow the steps below for different power-on utilities.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3. Release the button when LED indicates with different color for different functions.
Power on utilities
The LED color will be changed as following pattern:
LED color
Functions
Amber
Red
(5 blinks)
Amber
(5 blinks)
Green
(5 blinks)
Green/Amber
(5 blinks)
Red/Amber
(5 blinks)
Solid green
1. Gap / black mark sensor calibration
Release
2. Gap / black mark sensor calibration,
Self-test and enter dump mode
Release
3. Printer initialization
Release
4. Set black mark sensor as media
sensor and calibrate the black mark
sensor
Release
5. Set gap sensor as media sensor and
calibrate the gap sensor
Release
6. Skip AUTO.BAS
Release