TSC Prontronix TTP-244CE User manual

TTP-244CE
Desktop Barcode Printers
User Manual
Thermal Transfer
Direct Thermal

I
Copyright information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Contents
1. Introduction .......................................................................................................................................................................................................1
2. Operation Overview...........................................................................................................................................................................................2
2.1 Unpacking and Inspection............................................................................................................................................................................2
2.2 Printer Overview ..........................................................................................................................................................................................3
2.2.1 Front View.............................................................................................................................................................................................3
2.2.2 Interior View ..........................................................................................................................................................................................4
2.2.3 Rear View..............................................................................................................................................................................................5
3. Setup.................................................................................................................................................................................................................6
3.1 Setting up the Printer...................................................................................................................................................................................6
3.2 Instructions to Top Cover Operation.............................................................................................................................................................7
3.3 Loading the Ribbon......................................................................................................................................................................................8
3.4 Loading the Media .....................................................................................................................................................................................10
3.5 External Label Roll Mount Installation (Option) ..........................................................................................................................................11
3.6 Loading Fan-fold Media .............................................................................................................................................................................12
3.7 Loading Label in Peel-Off Mode (Option)...................................................................................................................................................13
3.8 Loading Label in Cutter Mode (Option) ......................................................................................................................................................14
4. LED and Button Functions...............................................................................................................................................................................15
4.1 LED Indicator.............................................................................................................................................................................................15

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4.2 Regular Button Function ............................................................................................................................................................................15
4.3 Power-on Utilities.......................................................................................................................................................................................16
5. TSC Console...................................................................................................................................................................................................17
5.1 Start TSC Console.....................................................................................................................................................................................17
5.2 Setup Ethernet Interface............................................................................................................................................................................19
5.3 Printer Function .........................................................................................................................................................................................21
5.4 Setting Post-Print Action............................................................................................................................................................................22
6. TroubleShooting..............................................................................................................................................................................................23
7. Maintenance....................................................................................................................................................................................................26
8. Angency Compliance and Approvals...............................................................................................................................................................28
9. Revise History.................................................................................................................................................................................................31

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1. Introduction
Thank you very much for purchasing TSC bar code printer.
This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-
245C series; 2.0 or 3.0 ips for TTP-343C series. It accepts roll feed, die-cut, and fan-fold labels for both thermal transfer and direct
thermal printing. All common bar codes formats are available. Fonts and bar codes can be printed in 4 directions, 8 different
alphanumeric bitmap fonts and a build-in true type font capability. You will enjoy high throughput for printing labels with this printer.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer
upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
One printer unit
One Windows labeling software/Windows driver CD disk
One quick installation guide
One power cord
One auto switching power supply
One USB interface cable
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

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1. Ribbon access cover
2. Media view window
3. LED indicator
4. Feed button
5. Top cover open lever
6. SD card socket
2.2 Printer Overview
2.2.1 Front View
1
2
4
5
3
6

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1. Ribbon rewind hub
2. Ribbon rewind gear
3. Gap sensor (receiver)
4. Media holder
5. Media holder lock switch
6. Gap sensor (transmitter)
7. Printhead
8. Ribbon supply hub
9. Top cover support
10. Media guide adjustment knob
11. Black mark sensor
12. Platen roller
2.2.2 Interior View
6
1
2
4
5
3
7
8
9
10
11
12

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2.2.3 Rear View
1. Fan-fold paper entrance chute
2. Ethernet interface
3. USB interface
4. Centronics interface
5. RS-232C interface
6. Power jack socket
7. Power switch
5
2
3
6
4
7
1

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3. Setup
3.1 Setting up the Printer
1. Place the printer on flat surface.
2. Make sure the printer is power off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug in the power cord.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

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3.2 Instructions to Top Cover Operation
1. Open the printer top
cover.
2. Pull the tabs located on
each side towards the front
of the printer, then lift the
top cover to the maximum
open angle.
3. A top cover support at
the rear of the printer
will engage with lower
inner cover to hold the
printer top cover open.
4. Hold the top cover and
press the top cover support
to disengage the top cover
support with lower inner
cover. Gently close the top
cover.

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3.3 Loading the Ribbon
1. Open the printer top
cover and the ribbon
access cover.
2. Insert the ribbon right side
onto the supply hub. Align
the notches on the left side
and mount onto the spokes.
3. Insert the paper core
right side onto the
rewind hub. Align the
notches on the left side
and mount onto the
spokes.
4. Stick the ribbon onto the
ribbon rewind paper core.
5. Turn the ribbon rewind
gear until the ribbon
plastic leader is
thoroughly wound and
the black section of the
ribbon covers the print
head.
6. Close the ribbon access
cover and the top cover.

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Loading Path for Ribbon

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3.4 Loading the Media
1. Open the printer top
cover and separate the
media holders.
2. Place the roll between the
holders then put it onto the
core.
3. Press down the media
holder lock switch to
hold the label roll firmly.
4. Place the paper and make
sure the printing side is
facing up. Move the media
guides to fit the label width.
5. Disengage the top
cover support and close
the top cover
gently.Use software or
hardware to make the
calibration. (Please
refer to chapter 4&5)
6. Loading path for roll label.

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3.5 External Label Roll Mount Installation (Option)
1. Attach an external
paper roll mount on the
bottom of the printer.
2. Insert a 3” label spindle into
a paper roll. And install it on
the external paper roll
mount.
3. Open the printer’s top
cover and separate the
media holders. Then
feeds the media from
the rear external label
entrance chute.
4. Disengage the top cover
support and close the top
cover gently.Use software to
make calibration (Please
refer to chpter 4 and 5.)

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3.6 Loading Fan-fold Media
1. Open the printer top
cover.
2. Insert the fan-fold media
through the external label
entrance chute.
3. Separate and hold
open the media
holders.
4. Press down the media
holder lock switch to hold
the media firmly.
5. Place the paper,
printing side face up.
Move the media guides
to fit the media width by
turning the guide
adjuster knob.
6. Complete the installation of
fan-fold media..

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3.7 Loading Label in Peel-Off Mode (Option)
1. Open the printer top cover. Refer to section 3.4. to load the media then feed the paper.
2. Use software to set the media sensor type and calibrate the selected sensor.( Please refer to chapter 4 and 5)
3. Open the peel-off panel
by pulling it out.
4. Lead the media through the
backing paper opening and
beneath the peel-off roller.
5. Push the peel-off panel
back to the printer
6. Disengage the top cover
support and close the top
cover gently. Press the
FEED button to test.

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3.8 Loading Label in Cutter Mode (Option)
1. Open the printer top cover. Refer to section 3.4. to load the media then feed the paper.
2. Lead the media through the cutter paper opening.
3. Move the media guides to fit the label width by turning the guide adjuster knob.
4. Disengage the top cover support and close the top cover gently.
5. Use software to set the media sensor type and calibrate the selected sensor.( Please refer to chapter 4 and 5)
Note:
Please calibrate the gap/black mark sensor when changing media.
Regular cutter specification:
Full cut: Media thickness: 0.06~ 0.19mm
Media type: receipt and label liner w/o glue
Partial cut: Media thickness: 0.06~0.12mm
Media type: receipt and label liner w/o glue
Label length: 25.4 mm ~ max. print length
*Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with glue.

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4. LED and Button Functions
4.1 LED Indicator
Color
Meaning
(Green)
Solid: Power is on and ready to be used.
Flash :System is downloading data or printer is paused.
(Amber)
System is clearing data.
(Red)
Solid - Printer head open, cutter error.
Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
4.2 Regular Button Function
1. Feed labels
When the printer is ready, press the button to feed one label to the beginning of next label.
2. Pause the printing job
When the printer is printing, press the button to pause a printing job. When the printer is paused, the LED will be green blinking.
Press the button again to continue the printing job.

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4.3 Power-on Utilities
Power-on Utilities provides the basic functions and can be activated by below procedures:
Turn off the power > Hold the Feed button > Open the power > Release the button depending on the the color of the LED.
Sequences of the settings:
LED Colors
Functions
Amber
Red
(5 blinks)
Amber
(5 blinks)
Green
(5 blinks)
Green /
Amber
(5 blinks)
Red / Amber
(5 blinks)
Solid green
1. Sensor Calibration
(Gap / black mark sensor)
Release
2. Self-Test
(And enter dump mode)
Release
3. Factory Default
Release
4. Bline Calibration
Release
5. Gap Calibration
Release
6. READY
(Skip AUTO.BAS)
Release