TSC Prontronix TTP-244CE User manual

TTP-244CE
Desktop Barcode Printers
User Manual
Thermal Transfer
Direct Thermal

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Copyright information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Contents
1. Introduction .......................................................................................................................................................................................................1
2. Operation Overview...........................................................................................................................................................................................2
2.1 Unpacking and Inspection............................................................................................................................................................................2
2.2 Printer Overview ..........................................................................................................................................................................................3
2.2.1 Front View.............................................................................................................................................................................................3
2.2.2 Interior View ..........................................................................................................................................................................................4
2.2.3 Rear View..............................................................................................................................................................................................5
3. Setup.................................................................................................................................................................................................................6
3.1 Setting up the Printer...................................................................................................................................................................................6
3.2 Instructions to Top Cover Operation.............................................................................................................................................................7
3.3 Loading the Ribbon......................................................................................................................................................................................8
3.4 Loading the Media .....................................................................................................................................................................................10
3.5 External Label Roll Mount Installation (Option) ..........................................................................................................................................11
3.6 Loading Fan-fold Media .............................................................................................................................................................................12
3.7 Loading Label in Peel-Off Mode (Option)...................................................................................................................................................13
3.8 Loading Label in Cutter Mode (Option) ......................................................................................................................................................14
4. LED and Button Functions...............................................................................................................................................................................15
4.1 LED Indicator.............................................................................................................................................................................................15

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4.2 Regular Button Function ............................................................................................................................................................................15
4.3 Power-on Utilities.......................................................................................................................................................................................16
5. TSC Console...................................................................................................................................................................................................17
5.1 Start TSC Console.....................................................................................................................................................................................17
5.2 Setup Ethernet Interface............................................................................................................................................................................19
5.3 Printer Function .........................................................................................................................................................................................21
5.4 Setting Post-Print Action............................................................................................................................................................................22
6. TroubleShooting..............................................................................................................................................................................................23
7. Maintenance....................................................................................................................................................................................................26
8. Angency Compliance and Approvals...............................................................................................................................................................28
9. Revise History.................................................................................................................................................................................................31

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1. Introduction
Thank you very much for purchasing TSC bar code printer.
This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-
245C series; 2.0 or 3.0 ips for TTP-343C series. It accepts roll feed, die-cut, and fan-fold labels for both thermal transfer and direct
thermal printing. All common bar codes formats are available. Fonts and bar codes can be printed in 4 directions, 8 different
alphanumeric bitmap fonts and a build-in true type font capability. You will enjoy high throughput for printing labels with this printer.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer
upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
One printer unit
One Windows labeling software/Windows driver CD disk
One quick installation guide
One power cord
One auto switching power supply
One USB interface cable
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

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1. Ribbon access cover
2. Media view window
3. LED indicator
4. Feed button
5. Top cover open lever
6. SD card socket
2.2 Printer Overview
2.2.1 Front View
1
2
4
5
3
6

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1. Ribbon rewind hub
2. Ribbon rewind gear
3. Gap sensor (receiver)
4. Media holder
5. Media holder lock switch
6. Gap sensor (transmitter)
7. Printhead
8. Ribbon supply hub
9. Top cover support
10. Media guide adjustment knob
11. Black mark sensor
12. Platen roller
2.2.2 Interior View
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1
2
4
5
3
7
8
9
10
11
12

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2.2.3 Rear View
1. Fan-fold paper entrance chute
2. Ethernet interface
3. USB interface
4. Centronics interface
5. RS-232C interface
6. Power jack socket
7. Power switch
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2
3
6
4
7
1

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3. Setup
3.1 Setting up the Printer
1. Place the printer on flat surface.
2. Make sure the printer is power off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug in the power cord.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.