TSC MX240P Series User manual

USER’S
MANUAL
MX240P/ MX340P/ MX640P Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

Copyright Information
© 2016 TSC Auto ID Technology Co., Ltd,
The copyright in this manual, the software and firmware in the printer described
therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not
represent a commitment on the part of TSC Auto ID Technology Co. No part of
this manual may be reproduced or transmitted in any form or by any means, for
any purpose other than the purchaser’s personal use, without the expressed
written permission of TSC Auto ID Technology Co.

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Agency Compliance and Approvals
EN 55022, Class B
EN 55024
EN 60950-1
EN 55032
EN 61000-3-2
EN 61000-3-3
FCC part 15B, Class B
AS/NZS CISPR 22/ 32, Class B
UL 60950-1
EN 60950-1
GB 4943.1
GB 9254
GB 17625.1
TP TC 004
TP TC 020
IS 13252(Part 1)/
IEC 60950-1
ENERGY STAR Imaging Equipment 2.0
Important safety instructions:
1. Read all of these instructions and keep them for later use.
2. Follow all warnings and instructions on the product.
3. Disconnect the power plug from the AC outlet before cleaning or if fault happened.
Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.
4. The mains socket shall be installed near the equipment and easily accessible.
5. The unit must be protected against moisture.
6. Ensure the stability when installing the device, Tipping or dropping could cause damage.
7. Make sure to follow the correct power rating and power type indicated on marking label

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provided by manufacture.
8. Please refer to user manual for maximum operation ambient temperature.
WARNING:
Hazardous moving parts, keep fingers and other body parts away.
CAUTION:
(For equipment with RTC (CR2032) battery or rechargeable battery pack)
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the Instructions as below.
1. DO NOT throw the battery in fire.
2. DO NOT short circuit the contacts.
3. DO NOT disassemble the battery.
4. DO NOT throw the battery in municipal waste.
5. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in
municipal waste.
Caution: The printhead may be hot and could cause severe burns. Allow the printhead to
cool.
FCC STATEMENT :
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CAUTION:

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Any changes or modifications not expressly approved by the grantee of this device could void the
user's authority to operate the equipment.

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Contents
1. Introduction......................................................................................................................................... 1
1.1 Product Introduction ..................................................................................................................... 1
1.2 Product Features.......................................................................................................................... 2
1.2.1 Printer Standard Features................................................................................................ 2
1.2.2 Printer Optional Features................................................................................................. 4
1.3 Printer Specifications.................................................................................................................... 4
1.4 Print Specifications....................................................................................................................... 5
1.5 Ribbon Specifications................................................................................................................... 5
1.6 Media Specifications .................................................................................................................... 6
2. Operations Overview.......................................................................................................................... 7
2.1 Unpacking and Inspection............................................................................................................ 7
2.2 Printer Overview........................................................................................................................... 8
2.2.1 Front View.......................................................................................................................... 8
2.2.2 Interior view....................................................................................................................... 9
2.2.3 Rear View......................................................................................................................... 10
2.3 Operator Control......................................................................................................................... 12
2.3.1 LED Indication and Keys................................................................................................ 12
2.3.2 Main page Icons.............................................................................................................. 13
2.3.3 Touch Screen .................................................................................................................. 14
3. Setup................................................................................................................................................ 15
3.1 Setting up the printer.................................................................................................................. 15
3.2 Loading the Ribbon.................................................................................................................... 16
3.3 Loading the Media...................................................................................................................... 19
3.3.1 Loading the Media........................................................................................................... 19
3.3.2 Loading the Fan-fold/External Media............................................................................ 22
3.3.3 Loading Media in Peel-off Mode (Option)..................................................................... 23
3.3.4 Loading Media in Rewind Mode (Option) ..................................................................... 26
4. Moveable Print Head Pressure Adjustment Knob............................................................................ 28
4.1 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ............................................................ 28
5. Ribbon Tension Adjustment Knob.................................................................................................... 30
5.1 Suggestion of Ribbon Tension Adjustment................................................................................ 31
6. Diagnostic Tool................................................................................................................................. 33
6.1 Start the Diagnostic Tool............................................................................................................ 33

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6.2 Printer Function.......................................................................................................................... 34
6.3 Setting Ethernet by Diagnostic Tool........................................................................................... 35
6.3.1 Using USB interface to setup Ethernet interface......................................................... 35
6.3.2 Using RS-232 interface to setup Ethernet interface.................................................... 36
6.3.3 Using Ethernet interface to setup Ethernet interface.................................................. 37
7. LCD Menu Function ......................................................................................................................... 39
7.1 Enter the Menu........................................................................................................................... 39
7.2 Menu Overview........................................................................................................................... 40
7.3 Setting......................................................................................................................................... 41
7.3.1 TSPL................................................................................................................................. 41
7.3.2 ZPL2 ................................................................................................................................. 43
7.4 Sensor ........................................................................................................................................ 46
7.5 Interface...................................................................................................................................... 47
7.5.1 Serial Comm................................................................................................................... 47
7.5.2 Ethernet .......................................................................................................................... 48
7.5.3 Wi-Fi................................................................................................................................ 49
7.5.4 Bluetooth........................................................................................................................ 49
7.6 Advanced.................................................................................................................................... 50
7.7 File Manager............................................................................................................................... 52
7.8 Diagnostic................................................................................................................................... 53
7.9 Favorites..................................................................................................................................... 55
8 Troubleshooting................................................................................................................................ 56
9 Maintenance..................................................................................................................................... 59
Revise History ....................................................................................................................................... 60

1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
The new high performance MX240P Series was designed to deliver 24x7 high volume
performance. It features a die-cast aluminum print mechanism housed in a very strong yet
lightweight cabinet. This new design results in a more durable printer that is suited for
your most heavy-duty demand cycles.
There are three models available with the MX240P Series. The MX240P prints at 203 dpi
at speeds up to an amazing 18 inches per second, MX340P offers higher 300 dpi
resolution at speeds up to 14 inches per second, and the MX640P features 600 dpi high
resolution which makes it ideal for printing very small 2D barcodes, graphics, fine print
and other ultra-high-resolution images.
The MX240P Series printers are loaded with standard features including a color touch
display with new GUI design and six menu buttons to provide a great user experience,
support for 600 meter ribbons, 8” OD media rolls, built-in Ethernet, two USB hosts for
keyboard and scanner connections, and USB 2.0 and serial interfaces. Parallel and GPIO
ports are available as an option.
This document provides an easy reference for operating the MX240P series. To print
label formats, please refer to the instructions provided with your labeling software; if you
need to write the custom programs, please refer to the TSPL/TSPL2 programming
manual that can be found on the accessories CD-ROM or on TSC website at
http://www.tscprinters.com.
−Applications
High volume printing
Work in process
Compliance labeling
Inventory management
Shipping/ receiving
Asset management
Electronics & Jewelry labeling

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1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
Printing
method
Thermal transfer/ or direct thermal
Mechanism
Die-cast based print mechanism and frame / Aluminum cover with large
clear media view window
LCD display/
Operation
buttons
Multi-language selectable Large Backlit LCD display (LCD: 16 bits Color,
Resolution 480 x 272 ; Resistive Touch Screen) with 6 buttons & 3 LEDs
Processor
32-bit RISC high performance processor (BGA 536Mhz)
Memory
512 MB Flash memory
512 MB SDRAM memory (DDR2)
Micro SD card reader for memory expansion, up to 32GB
Interface
RS-232 (Max. 115,200 bps )
USB 2.0 (High speed mode)
Internal Ethernet print server (10/100 Mbps)
USB host *2 (Front side/ support USB HID only)
Sensors
Gap transmissive sensor (Position adjustable, 15mm -> 98mm)
Black mark reflective sensor (Position adjustable, 15mm -> 92mm)
Ribbon end sensor (transmissive)
Ribbon encoder sensor
Head open sensor
Media capacity sensor
Internal font
8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Supported
code page
Codepage 437 (English - US)
Codepage 737 (Greek)
Codepage 850 (Latin-1)
Codepage 852 (Latin-2)
Codepage 855 (Cyrillic)
Codepage 857 (Turkish)
Codepage 860 (Portuguese)
Codepage 861 (Icelandic)
Codepage 862 (Hebrew)
Codepage 863 (French Canadian)
Codepage 864 (Arabic)
Codepage 865 (Nordic)
Codepage 866 (Russian)
Codepage 869 (Greek 2)
Codepage 950 (Traditional Chinese)
Codepage 936 (Simplified Chinese)
Codepage 932 (Japanese)
Codepage 949 (Korean)
Codepage 1250 (Latin-2)
Codepage 1251 (Cyrillic)
Codepage 1252 (Latin-1)
Codepage 1253 (Greek)
Codepage 1254 (Turkish)
Codepage 1255 (Hebrew)
Codepage 1256 (Arabic)

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Codepage 1257 (Baltic)
Codepage 1258 (Vietnam)
ISO-8859-1: Latin-1 (Western European)
ISO-8859-2: Latin-2 (Central European)
ISO-8859-3: Latin-3 (South European)
ISO-8859-4: Latin-4 (North European)
ISO-8859-5: Cyrillic
ISO-8859-6: Arabic
ISO-8859-7: Greek
ISO-8859-8: Hebrew
ISO-8859-9: Turkish
ISO-8859-10: Nordic
ISO-8859-15: Latin-9
UTF-8
Supported
bar code
1D bar code
2D bar code
Code128 subsets A.B.C,
Code128UCC, EAN128,
Interleave 2 of 5, Code 39, Code
93, EAN-13, EAN-8, Codabar,
POSTNET, UPC-A, UPC-E, EAN
and UPC 2(5) digits, MSI,
PLESSEY, China Post, ITF14,
EAN14, Code 11, TELPEN,
PLANET, Code 49, Deutsche
Post Identcode, Deutsche Post
Leitcode, LOGMARS
CODABLOCK F mode,
DataMatrix, Maxicode, PDF-
417, Aztec, MicroPDF417, QR
code, RSS Barcode (GS1
Databar)
Font & bar
code rotation
0, 90, 180, 270 degree
Command set
TSPL-EZTM
Others
Standard for real time clock
Standard for buzzer
Standard industry emulations right out of the box including Eltron® and
Zebra® language support
Built-in Monotype True Type Font engine
Downloadable fonts from PC to printer memory
Print head pressure force & pressure location adjustable
Ribbon supply spindle tension adjustable
Automatic media/ribbon sensor selecting
Heater element damage detection
Clean print head warning

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1.2.2 Printer Optional Features
The printer offers the following optional features.
Product option feature
User
option
Dealer
option
Factory
option
Option Card (GPIO + Parallel)
○
Internal full rewinding kit ( Max. 8“ OD)
○
Peel-off module assembly (Max.4 ips)
○
Regular guillotine cutter (Max.4 ips)
Paper thickness: 0.06~0.15 mm
○
Heavy duty cutter
Paper thickness: 0.06~0.30 mm
○
Internal Bluetooth 4.0
○
Wi-Fi a/b/g/n band (Slot-in)
○
KP-200 Plus keyboard display unit
○
KU-007 Plus programmable smart keyboard
○
1.3 Printer Specifications
Printer Specifications
Physical
dimensions
298 mm (W) x 393 mm (H)x 510 mm (D)
Weight
18 kg (39.68 lbs)
Power
Auto sensing power supply (20% print ratio)
•Input: AC 100-240V, 4-2A, 50-60Hz
•Output: DC 5V, 5A; DC 24V, 7A; DC 36V, 1.4A; Total 243W
Note:
The max. full web black bar is limited to 5 mm only, otherwise
printer may stop printing to protect power supply.
Default delay time to power saver mode for standard model is 60
minutes.
Environmental
condition
Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing

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1.4 Print Specifications
Print
Specifications
MX240P
MX340P
MX640P
Print head resolution
(dots per inch/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Printing method
Thermal transfer/ or direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 12 dots)
0.042 x 0.042 mm
(1 mm = 24 dots)
Print speed
(inches per second)
2,3,4,5…18 ips
selectable
2,3,4,5…14 ips
selectable
1.5,2,3…. 6 ips
selectable
Up to 18 IPS
Up to 14 IPS
Up to 6 IPS
Max. 4 ips for peeler mode
Max. print width
4.09”(104 mm)
Max. print length
1000”(25400 mm)
450”(11430 mm)
100” (2540 mm)
Printout bias
Vertical: 0.3 ~ 1 mm max.
Horizontal: 1 mm max.
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter
Max. 90 OD
Ribbon length
600 meter
Ribbon core inside diameter
1“ (25.4 mm)
Ribbon width
25.4 mm ~ 114.3 mm (1”~4.5”)
Ribbon wound type
Ink coated outside wound, ink coated inside wound
Ribbon end type
Transparency

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1.6 Media Specifications
Media Specifications
MX240P
MX340P
MX640P
Media roll capacity
Max. 8”(203.2 mm) OD
Media core diameter
3”(76.2 mm) ID core
Media type
Continuous, die-cut, black mark, external fan-fold, notch
Media wound type
Outside wound
Media width
20 mm ~ 114 mm (0.78“ ~ 4.49“)
Media thickness
0.076 mm ~ 0.305 mm (2.99 ~ 12.01 mil)
Label length
3 mm ~
Label length (peeler mode)
25 mm ~ 152 mm (1” ~ 6”)
Label length (cutter mode)
200dpi:
25.4~2,286 mm (1”
~ 90”)
300dpi & 600dpi:
25.4~1016 mm (1” ~ 40”)
Black mark
Min. 8 mm (W) x Min. 2 mm (H)
Gap height
Min. 2 mm

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.
One printer unit
One Windows labeling software/Windows driver CD disk
One quick installation guide
One power cord
One USB interface cable

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2.2 Printer Overview
2.2.1 Front View
1. LED indicators
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Printer cover
2
1
3
P
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w
e
r
L
E
D
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d
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a
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o
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4
6
7
Pri
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5

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2.2.2 Interior view
1. Ribbon rewind spindle
2. Print head release lever
3. Media sensor position adjustment knob
4. Label guide bar release lever
5. Ribbon supply spindle
6. Ribbon tension adjustment knobs
7. Media capacity sensor
8. Label supply spindle
9. Rear label guide
10. External label entrance chute
11. Print head pressure adjustment knobs
12. Platen roller
13. Print head
14. Media sensor
15. Front label guide
2
1
3
P
o
w
e
r
L
E
D
i
n
d
i
c
a
t
o
r
4
6
15
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ad
5
8
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ad
9
Pri
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he
ad
10
Pri
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ad
11
Pri
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ad
12
Pri
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ad
13
Pri
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ad
14
Pri
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ad
6
7
Pri
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ad

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2.2.3 Rear View
* Recommended SD card specification.
Type
SD card spec
SD card capacity
Approved SD card manufacturer
Micro SD
V2.0 Class 4
4G
Transcend
V2.0 Class 4
8G
Transcend
V3.0 Class 10 UHS-I
16G
Transcend
V3.0 Class 10 UHS-I
32G
Transcend
V3.0 Class 10
16G
Kingston
V2.0 Class 4
16G
Scandisk
V3.0 Class 10 UHS-I
16G
Scandisk
1. External label entrance chute
2. Power cord socket
3. Power switch
4. Slot-in Wi-Fi module (Option)
5. RS-232C interface
6. GPIO interface (Option)
7. Ethernet interface
8. USB interface
9. * Micro SD card socket
10. Centronics interface
1
3
2
4
US
B
inte
rfa
ce
7
US
B
int
erf
ac
e
6
5
8
9
Pri
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he
ad
10
Pri
nt
he
ad
Note:
The interface picture here is for
reference only. Please refer to the
product specification for the interfaces
availability.

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- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format.
- The miniSD/microSD card to SD card slot adapter is required.

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2.3 Operator Control
2.3.1 LED Indication and Keys
LED
Status
Indication
POWER
Off
Printer power off
On
Printer power on
ON-LINE
On
Printer is ready
Blinking
Printer is paused
Printer is downloading data
LEDs
Touch
screen
Keys
Icons
Printer
model
Printer firmware
version
Time & Date
IP1: Ethernet
IP2: Wi-Fi
Status
bar

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2.3.2 Main page Icons
ERROR
Off
Printer is ready
On
Carriage open or cutter error
Blinking
No paper, paper jam or no ribbon
Keys
Function
Soft keys
The labels on the footer of the UI will explain the function for left
and right soft key. Check the labels on the footer of the UI screen.
The meaning of the soft keys will vary.
Navigational
keys
Used to select icons, menu selection, and navigation in the UI.
Indicated icon
Indication
Wi-Fi device is ready (option)
Ethernet is connected
Bluetooth device is ready (option)
Media capacity %
Ribbon capacity %
TPH cleaning
Security lock
Icon button
Function
Enter the menu
Calibrate the media sensor
Enter the “Favorites”option (please refer to section 0)
Enter cursor (be marked in green) located option
Feed button (advance one label)