TSC TE200 series User manual

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TE200 Series
Desktop Barcode Printers
User Manual
Series Lists:
TE200 / TE300
TE210 / TE310
Thermal Transfer
Direct Thermal

I
Copyright information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Contents
1. Introduction .......................................................................................................................................................................................................1
1.1 Product Specification...................................................................................................................................................................................2
1.1.1 Printer Optional Features..........................................................................................................................................................................4
1.1.2 Label Print Module Features (Optional).....................................................................................................................................................5
1.2 General Specification...................................................................................................................................................................................6
1.3 Print Specification........................................................................................................................................................................................7
1.4 Ribbon Specification....................................................................................................................................................................................7
1.5 Media Specification......................................................................................................................................................................................8
2. Operation Overview...........................................................................................................................................................................................9
2.1 Unpacking and Inspection............................................................................................................................................................................9
2.2 Printer Overview ........................................................................................................................................................................................10
2.2.1 Front View...........................................................................................................................................................................................10
2.2.2 Interior View ........................................................................................................................................................................................11
2.3.2 Rear View............................................................................................................................................................................................12
3. Setup...............................................................................................................................................................................................................13
3.1 Setting up the Printer.................................................................................................................................................................................13
3.2 Loading the Ribbon....................................................................................................................................................................................14
3.3 Loading the Media .....................................................................................................................................................................................17
3.4 External Label Roll Mount Installation (Option) ..........................................................................................................................................20
3.5 Loading Label in Peel-Off Mode (Option)...................................................................................................................................................21
3.6 Loading Label in Cutter Mode (Option) ......................................................................................................................................................22
3.7 Installing the Print Engine (Option).............................................................................................................................................................23
4. LED and Button Functions...............................................................................................................................................................................24

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4.1 LED Indicator.............................................................................................................................................................................................24
4.2 Regular Button Function ............................................................................................................................................................................24
4.3 Power-on Utilities.......................................................................................................................................................................................25
5. TSC Console...................................................................................................................................................................................................26
5.1 Start TSC Console.....................................................................................................................................................................................26
5.2 Setup Ethernet Interface............................................................................................................................................................................28
5.3 Set WiFi and Add to TSC Console Interface ..............................................................................................................................................30
5.4 Initialize the Printer WiFi Setting ................................................................................................................................................................33
5.5 TPH Care...................................................................................................................................................................................................34
5.6 Printer Function .........................................................................................................................................................................................35
5.7 Setting Post-Print Action............................................................................................................................................................................36
6. TroubleShooting..............................................................................................................................................................................................37
7. Maintenance....................................................................................................................................................................................................40
8. Angency Compliance and Approvals...............................................................................................................................................................42
9. Revise History.................................................................................................................................................................................................53

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1. Introduction
Thank you very much for purchasing TSC bar code printer.
The TE200/TE210/TE300/TE310 series printer features the single motor that is capable of handling a large capacity of 300 meters
ribbon and large rolls of media inside its sleek design. If the 5”interior label capacity is not enough, simply add an external media
roll mount and the TE series can easily handle 8”OD rolls of labels designed for expensive industrial label printers.
To meet the various printing requirements, TE200/TE300 and TE210/TE310 series provides different memory capacity. Moreover,
TE210/TE310 series have optional peel-off and cutter kits for users to purchase. The movable black mark sensor design can accept
a wide range of label media. All of the most frequently used bar code formats are included. Fonts and bar codes can be printed in
any one of the four directions.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

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1.1 Product Specification
Product standard feature
TE200
(203 dpi
model)
TE300 (300
dpi model)
TE210
(203 dpi
model)
TE310
(300 dpi
model)
Thermal transfer printing
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Direct thermal printing
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Plastic
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Gap sensor
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Reflective, full-range moveable black mark sensor
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Ribbon sensor
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Head open sensor
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USB 2.0 (Hi-Speed) interface
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16 MB DRAM memory
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-
-
64 MB DRAM memory
-
-
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8 MB Flash memory
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-
-

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128 MB Flash memory
-
-
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SD card reader (Reserve a PIN connector for updating firmware by card
when doing maintenance.)
-
-
-
-
RTC
-
-
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BUZZER
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-
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One button for feed and pause
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One LED indicator for 3 colors
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Standard industry emulations right out of the box including Eltron®and
Zebra®language support
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Internal 8 alpha-numeric bitmap fonts
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Fonts and bar codes can be printed in any one of the four directions (0,
90,180, 270 degrees)
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Internal Monotype Imaging® true type font engine with one CG
Triumvirate Bold Condensed scalable font
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Downloadable fonts from PC to printer memory
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Text, bar code, graphics/image printing (Please refer to the TSPL/TSPL2
programming manual for supporting code page)
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1.1.1 Printer Optional Features
The printer offers the following optional features.
Product option feature
User options
Dealer
options
Factory
options
Extended plate for external roll mount assembly with 3”core label spindle (8.4 OD)
○
Internal Bluetooth v4.0
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For TE210/TE310 Series only:
KP-200 Plus (with RS-232 interface)
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External BT module (with RS-232 interface)
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Peeler module
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Regular full cut cutter (Guillotine cutter)
Media thickness: 0.06~0.19 mm
Media type: receipt and label liner w/o glue
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Regular full/partial cutter (Guillotine cutter)
Media thickness: 0.06~0.19 mm
Media type: receipt and label liner w/o glue
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Internal Wi-Fi module
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1.1.2 Label Print Module Features (Optional)
Print Module
Resolution
8 dots/mm (203 DPI)
12 dots/mm (300 DPI)
Max. print speed
152.4 mm (6”)/second
127 mm (5”)/second
Max. print width
108 mm (4.25”)
105.7 mm (4.16”)
Physical dimension
196.0 mm (W) x 161.0 mm (L) x 145.0 mm (H)
(7.72” (W) x 6.34” (L) x 5.71” (H))
Weight
1.43 kg (3.15 lbs)
Platform
Memory
128 MB Flash memory, 64 MB SDRAM
Interface
USB2.0, RS-232, Internal Ethernet 10/100 Mbps, USB host
Real time clock
Option
Buzzer
Standard
Power Supply
Input
AC 100-240V, 2.5A, 50-60Hz
Output
DC 24V, 2.5A, 60W
Supported Media
Media type
Continuous, black mark, die-cut, notched, fan-fold
Media wound type
Outside wound
Media width
20 ~ 112 mm (0.8” ~ 4.4”)
Min. media length
5 mm (0.2”)
Media thickness
0.06mm ~ 0.19 mm (2.36 ~ 7.48 mil)
Support Ribbon
Ribbon type
WAX, RESIN, WAX-RESIN
Wound type
Outside wound
Ribbon width
40 ~ 110 mm (1.6” ~ 4.3”)
Ribbon capacity
300 m long, max. OD 67 mm, 1” core (ink coated outside)
110 m long, max. OD 40 mm, 0.5” core (ink coated outside)
Accessory
Standard
1” label spindle, fixing tab x 2, 1.5” adapter x 2
1” ribbon spindle x 2 for 300M ribbon
1” ribbon paper core

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Optional
Peel-off module
Guillotine cutter (full cut and partial cut)
External roll mount, media OD. 214 mm (8.4”) with 76.2 mm (3”) core
1.2 General Specification
TE200/TE300
TE210/TE310
Physical dimensions
204 mm (W) x 164 mm (H) x 280 mm (L)
Weight
2.4kg
2.5kg
Electrical
External universal switching power supply
Input: AC 100-240V, 2A, 50-60 Hz
Output: DC 24V, 2.5A, 60W, LPS
Environmental condition
Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing

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1.3 Print Specification
Print Specifications
TE200
(203 dpi model)
TE300
(300 dpi model)
TE210
(203 dpi model)
TE310
(300 dpi model)
Print head resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Printing method
Thermal transfer and direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 11.8 dots)
0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 11.8 dots)
Print speed
(inches per second)
Up to 6 ips
Up to 5 ips
Up to 6 ips
Up to 5 ips
Print speed for peel
mode
N/A
Up to 3 ips
Max. print width
108 mm (4.25”)
105.7 mm (4.16”)
108 mm (4.25”)
105.7 mm (4.16”)
Max. print length
2,794 mm (110”)
1,016 mm (40”)
25,400 mm (1000")
11,430 mm (450")
1.4 Ribbon Specification
Ribbon Specifications
Ribbon outside diameter
1” core: Max. 67mm
Ribbon length
0.5” core: Max. 40mm
Ribbon length
1”inner core: 300 meters
Ribbon width
0.5”inner core: 110 meters
Ribbon core inside diameter
0.5 and 1 inch

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1.5 Media Specification
TE200
(203 dpi model)
TE300
(300 dpi model)
TE210
(203 dpi model)
TE310
(300 dpi model)
Label roll capacity
Max. 5”OD
Media type
Continuous, die-cut, black mark, fan-fold, notch
Media wound type
Outside wound
Media width
20mm ~ Max. 112 mm
Media thickness
0.06 mm (2.36 mil) ~ 0.19 mm (7.48 mil)
Media core diameter
1” (25.4 mm) & 1.5” (38 mm) ID core
Label length
5 mm ~ Max. printing length
Label length (peeler mode)
N/A
1" ~ 6" (25.4 ~ 152.4 mm)
Label length (cutter mode)
N/A
1" ~ Max. printing length
Gap height
Min. 2 mm (0.09”)
Black mark height
Min. 2 mm (0.09”)
Black mark width
Min. 8 mm (0.31”)

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer
upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
One printer unit
One quick installation guide
One power cord
One external universal switching power supply
One USB interface cable
A pair of 1”Ribbon spindles for 300M ribbon
One 1’’ ribbon paper core
One label spindle with two fixing tabs and two 1.5” adapters
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

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1. Paper exit chute
2. LED indicator
3. Feed/Pause button
4. Top cover open tab
2.2 Printer Overview
2.2.1 Front View
1
2
3
4

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1. Printer top cover
2. Ribbon supply spindle
3. Ribbon supply hub
4. Ribbon rewind hub
5. Ribbon rewind spindle
6. Fixing tabs
7. Media supply spindle
8. Print head release button
9. Print head
10. Media guide adjustment knob
11. Media guide
12. Platen roller
13. Gap sensor
14. Black mark sensor
2.2.2 Interior View
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1
2
4
5
3
7
8
9
10
11
13
12
14

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2.3.2 Rear View
1. Power switch
2. Power jack socket
3. USB interface (USB 2.0/Hi-Speed mode)
4. USB host (TE210/TE310 Series only)
5. RS-232 interface (TE210/TE310 Series only)
6. Ethernet interface (TE210/TE310 Series only)
5
2
3
6
4
1

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3. Setup
3.1 Setting up the Printer
1. Plug the power cord into the AC power cord socket at the rear of the printer.
Then, plug the other side into a properly grounded power outlet.
2. Connect the printer to the computer with the provided USB cable.
3. Push the power switch on “-” side to open the power of printer.
4. If you would like to watch printer installation videos, please scan the QR code
on the right side for more information.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.
*The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

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3.2 Loading the Ribbon
1. Open the printer top cover by pressing the top cover
open tabs and pulling up.
2. Open the ribbon access cover and the media cover.
Insert the paper core to the ribbon rewind spindle.
Note: Please follow the direction when
installing the ribbon rewind spindle.
3. Insert the right side of ribbon rewind spindle first.
Then, insert the left side to the hole at the left side
of ribbon rewind hub (green).
Note:It can also be substituted by 0.5 or 1 inch
paper roll with notches on both sides. Please
insert it at the ribbon rewind hub directly.
L
R

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4. Push the print head release button to open the print
head mechanism.
5. Insert the ribbon to the ribbon spindle.
Note: The ribbon spindle can be substituted by
insert the ribbon with notches on both sides to
the ribbon mechanism directly.
6. Insert the right side of ribbon supply spindle
(marked “R”) to the ribbon supply hub first. Then,
insert the left side of ribbon supply spindle to the
hole at the left side of ribbon supply hub (green).

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7. Pull the leader of the ribbon through the print head
and stick the leader of the ribbon onto the ribbon
rewind paper core.
8. Turn the ribbon rewind hub until the ribbon plastic
leader is thoroughly wound and the black section of
the ribbon covers the print head.
9. Close the print head mechanism with both hands
and make sure the latches are engaged securely.
Loading path for ribbon