TSC TTP-244 Pro Series User manual

TTP-244 Pro Series
Desktop Barcode Printers
User Manual
Series Lists:
TTP-244 Pro
Thermal Transfer
Direct Thermal

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Copyright information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Contents
1. Introduction .......................................................................................................................................................................................................1
1.1 Product Specification...................................................................................................................................................................................2
1.1.1 Printer Optional Features..........................................................................................................................................................................3
1.2 General Specification...................................................................................................................................................................................3
1.3 Print Specification........................................................................................................................................................................................4
1.4 Ribbon Specification....................................................................................................................................................................................4
1.5 Media Specification......................................................................................................................................................................................6
1.6 Various Sensor............................................................................................................................................................................................7
2. Operation Overview...........................................................................................................................................................................................9
2.1 Unpacking and Inspection............................................................................................................................................................................9
2.2 Printer Overview ........................................................................................................................................................................................10
2.2.1 Front View...........................................................................................................................................................................................10
2.2.2 Interior View ........................................................................................................................................................................................11
2.2.3 Rear View............................................................................................................................................................................................12
3. Setup...............................................................................................................................................................................................................13
3.1 Setting up the Printer.................................................................................................................................................................................13
3.2 Loading the Ribbon....................................................................................................................................................................................14
3.3 Loading the Media .....................................................................................................................................................................................16

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3.4 Install SD Memory Card (Option)...............................................................................................................................................................18
4. LED and Button Functions...............................................................................................................................................................................19
4.1 LED Indication ...........................................................................................................................................................................................19
4.2 Regular Button Function ............................................................................................................................................................................20
4.3 Power-on Utilities.......................................................................................................................................................................................21
5. TSC Console...................................................................................................................................................................................................25
5.1 Start TSC Console.....................................................................................................................................................................................25
5.2 Printer Function .........................................................................................................................................................................................27
5.3 Setting Post-Print Action............................................................................................................................................................................28
6. TroubleShooting..............................................................................................................................................................................................29
7. Maintenance....................................................................................................................................................................................................31
8. Angency Compliance and Approvals...............................................................................................................................................................33
9. Revise History.................................................................................................................................................................................................36

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1. Introduction
Thank you very much for purchasing TSC bar code printer.
The TTP-244 Pro offers the largest media and ribbon capacities in its class. Unlike most printers, it can easily handle both a 300-
meter ribbon and a full 8-inch OD roll of labels. With its fast 5 inch per second print speed, along with the largest memory capacity
in its class, the TTP-244 Pro easily outperforms the competition.
With its small, compact footprint and dual-motor design, the TTP-244 Pro is perfect for a wide variety of label and tag printing
applications –everything from shipping labels to compliance and general purpose product-identification labels & tags.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

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1.1 Product Specification
Product standard feature
Thermal transfer or direct thermal printing
Black mark reflective sensor
Gap transmissive sensor
Ribbon end sensor
2 buttons
3 LED for printer status (Power, Error, On-line)
32-bit RISC CPU
USB 2.0 (full speed) & RS-232 interface
8 MB SDRAM memory
4 MB FLASH memory
Eltron® EPL and Zebra® ZPL emulation languages support
Internal 8 alpha-numeric bitmap fonts
Internal Monotype Imaging®true type font engine with one CG Triumvirate Bold Condensed scalable font
Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)
Downloadable fonts from PC to printer memory
Downloadable firmware upgrades
Bar code, graphics/image printing
Supported bar code:
1D barcode: Code 39, Code 93, Code 128UCC, Code 128 subset A, B, C, Codabar, Interleave 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A,
UPC-E, EAN and UPC 2 (5) digits add-on, MSI, PLESSEY, POSTNET, RSS-Stacked, GS1 DataBar, Code 11
2D bar code:DataMatrix, Maxicode, PDF-417, Aztec, QR code
Support image: BITMAP, BMP, PCX (Max. 256 colors graphics)

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1.1.1 Printer Optional Features
The printer offers the following optional features.
Product option feature
User option
Factory option
Centronics parallel & RS-232 serial interfaces or
Centronics parallel & USB serial interfaces
V
Bluetooth module (serial interface)
V
802.11 b/g/n wireless module (serial interface)
V
External roll mount, media OD. 214 mm (8.4”) on a 1” or 3” core
V
SD card reader for memory expansion up to 4G
V
3” core label spindle
V
KP-200 Plus keyboard
V
KU-007 Plus programmable smart keyboard
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1.2 General Specification
Physical dimensions
232 mm (W) x 156 mm (H) x 288 mm (D)
Enclosure
ABS plastic
Weight
2.5 kg (5.51 lbs)
Power
External universal switching power supply
Input: AC 100-240V, 2.5A, 50-60Hz
Output: DC 24V, 2.5A, 60W
Environmental condition
Operation: 5 ~ 40°C, 25 ~ 85% non-condensing
Storage: -40 ~ 60°C, 10~ 90% non-condensing

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1.3 Print Specification
Print Specifications
Print head resolution
(dots per inch/mm)
203 dots/inch (8 dots/mm)
Printing method
Thermal transfer or direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
Max.print speed
5 ips (127 mm/sec)
Max. print width
4.25”(108 mm)
Max. print length
90” (2286 mm)
1.4 Ribbon Specification
Ribbon Specifications
Ribbon outside diameter
Max. 67 mm OD
Ribbon length
300 m
Ribbon core inside diameter
1” core
Ribbon width
40 mm ~ 110 mm (1.6” ~ 4.3”)
Ribbon wound type
Ink coated outside
Note: The maximum length of ribbon depends on its thickness and core outside diameter.

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The formula below defines the correlation between ribbon roll length and ribbon core diameter.
t4 )d(D
=L 22
 
, where
L = Ribbon length
D = Max. roll diameter
d = Ribbon core outside diameter
t = Ribbon thickness

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1.5 Media Specification
Media Specifications
Label roll capacity
110 mm (4.33”) OD
Media core diameter
25.4 ~ 76.2 mm (1” ~ 3”)
Media type
Continuous, die-cut, black mark, External fan-fold, notched
Media wound type
Outside wound
Media width
25.4 ~ 112 mm (1.0” ~ 4.4”)
Media thickness
0.06 ~ 0.19 mm (2.36 ~ 7.48 mil)
Label length
10 ~ 2,286 mm (0.39” ~ 90”)

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1.6 Various Sensor
Gap Sensor
The gap sensor detects a label gap to locate the top of form of the next label. The sensor is mounted 4 mm off the center line of
the main mechanism.
.
Black Mark Sensor
The black mark sensor locates the position of label by emitting infrared rays onto the black mark at the back of the ticket. The
sensor is mounted 5.75 mm off the center line of the mechanism.

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In case of Ticket
The default sensor position is (1) as shown on the figure below. To change to the (2) position, the customer should notify the
manufacturer in advance. There can be only one position for the sensor.
Ribbon End Sensor
The sensor detects the end portion of the ribbon. The ribbon end must be transparent.

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer
upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
1 printer unit
1 Windows labeling software/Windows driver CD disk
1 quick installation guide
1 external auto switching power supply
1 power cord
1 label spindle
2 fixing tabs
2 ribbon spindles
1 paper core for ribbon rewind spindle
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

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1. PAUSE button
2. PWR., ON-LINE and ERR. indicators
3. FEED button
4. Cover release button
5. Label dispense opening
2.2 Printer Overview
2.2.1 Front View
1
2
3
4
5

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1. Label supply roll spindle
2. Fixing tabs
3. Ribbon mechanism
4. Ribbon rewind spindle
5. Printer cover (in open position)
6. PAUSE button
7. PWR., ON-LINE, ERR. indicators
8. FEED button
9. Ribbon supply spindle
10. Printer carriage release lever
11. Media sensor
12. Adjustable label guide
13. Platen roller
2.2.2 Interior View
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1
5
7
8
6
10
2
4
11
13
12
3

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2.2.3 Rear View
1. Power on/off switch
2. Power supply DC jacket
3. RS-232C interface
4. Label insert opening (For use with external media)
5. USB interface
6. Centronics interface (Factory option)
5
2
3
6
4
1

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3. Setup
3.1 Setting up the Printer
1. Open the printer top cover.
2. Place the printer on a flat surface.
3. Make sure the POWER switch is OFF.
4. Connect the printer to the computer with RS-232C or
USB cable.
5. Plug the power cord into the power jacket at the rear
of the printer, and then plug the power cord into a
properly grounded receptacle.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

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3.2 Loading the Ribbon
1. Place paper core on the ribbon rewind spindle.
2. Insert the left side first. Mount the ribbon rewind
paper core on the front hubs.
Please be noted that the bigger hub side with 4
ribs must be installed toward the right side of
ribbon mechanism.
3. Install a ribbon on the ribbon supply spindle. Mount
the ribbon supply spindle on the rear hubs.
Please be noted that the bigger hub side with 4
ribs must be installed toward the right side of
ribbon mechanism.

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4. Disengage the printer carriage by pulling the
carriage release lever forwards.
5. Following the direction of the RIBBON label, pull
the transparent ribbon leader to the front from
under the ribbon mechanism.
6. Attach the ribbon leader to the empty paper core on
the ribbon rewind spindle (with a tape).
7. Rotate the ribbon rewind spindle until the ribbon
overlaps the ribbon leader and stretches tight.
8. Close the printer carriage.
9. Close the printer cover and press the FEED button
until the green ON-LINE LED illuminates.
Note: Please install ribbon and media
and close print head mechanism
before turing on the power. Printer
will determine direct thermal or
thermal transfer mode automatically.

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3.3 Loading the Media
1. Open the printer cover then disengage the printer
carriage.
2. Place the label roll into the label roll mount/ or
external label roll mount. Feed the label under the
carriage and over the platen.
External Label Roll Mount (Option)