TSC MX241P Series User manual

MX241P Series
Industrial Barcode Printers
Users Manual
Series Lists:
MX241P/MX341P/MX641P
Thermal Transfer
Direct Thermal

I
Copyright Information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

II
Table of Contents
1. Introduction .......................................................................................................................................................................................................1
1.1 Product Specification...................................................................................................................................................................................2
2. Operation Overview...........................................................................................................................................................................................5
2.1 Unpacking and Inspection............................................................................................................................................................................5
2.2 Printer Overview ..........................................................................................................................................................................................6
2.2.1 Front View.............................................................................................................................................................................................6
2.2.2 Interior View ..........................................................................................................................................................................................7
2.2.3 Rear View..............................................................................................................................................................................................8
2.3 Operator Control..........................................................................................................................................................................................9
2.3.1 LED Indication and Keypads .................................................................................................................................................................9
2.3.2 Touch Screen Manipulation.................................................................................................................................................................12
3. Setup...............................................................................................................................................................................................................13
3.1 Setting up the printer..................................................................................................................................................................................13
3.2 Loading the Ribbon....................................................................................................................................................................................14
3.3 Loading the Media .....................................................................................................................................................................................16
3.4 Loading the Fanfold/External Media...........................................................................................................................................................19
3.5 Loading Media in Peel-off Mode (Option)...................................................................................................................................................19
3.6 Loading Media in Rewinder Mode (Option)................................................................................................................................................23
4. Knob Adjustment.............................................................................................................................................................................................25

III
4.1 Ribbon Tension Adjustment Knob..............................................................................................................................................................26
4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles..............................................................................................................................27
4.3 Suggestion of Ribbon Tension Adjustment ................................................................................................................................................30
5. TSC Console...................................................................................................................................................................................................32
5.1 Start TSC Console.....................................................................................................................................................................................32
5.2 Setup Ethernet Interface............................................................................................................................................................................34
5.3 Set WiFi and Add to TSC Console Interface ..............................................................................................................................................36
5.4 Initialize the Printer WiFi Setting ................................................................................................................................................................39
5.5 TPH Care...................................................................................................................................................................................................40
5.6 Printer Function .........................................................................................................................................................................................41
5.7 Setting Post-Print Action............................................................................................................................................................................42
6. LCD Menu Function.........................................................................................................................................................................................43
6.1 Enter the Menu ..........................................................................................................................................................................................43
6.2 Menu Overview..........................................................................................................................................................................................44
6.3 Setting .......................................................................................................................................................................................................45
6.3.1 TSPL...................................................................................................................................................................................................46
6.3.2 ZPL2 ...................................................................................................................................................................................................48
6.4 Sensor.......................................................................................................................................................................................................51
6.5 Interface.....................................................................................................................................................................................................52
6.5.1 Serial Comm........................................................................................................................................................................................53

IV
6.5.2 Ehernet................................................................................................................................................................................................54
6.5.3 Wi-Fi....................................................................................................................................................................................................55
6.5.4 Bluetooth.............................................................................................................................................................................................56
6.5.5 GPIO...................................................................................................................................................................................................57
6.6 Advanced...................................................................................................................................................................................................62
6.7 File Manager..............................................................................................................................................................................................64
6.8 Diagnostic..................................................................................................................................................................................................65
6.9 Favorites....................................................................................................................................................................................................66
7. TroubleShooting..............................................................................................................................................................................................67
8. Maintenance....................................................................................................................................................................................................70
9. Angency Complicance and Approvals.............................................................................................................................................................72
10. Revise History...............................................................................................................................................................................................78

1
1. Introduction
Thank you very much for purchasing TSC bar code printer.
The new high performance MX241P Series was designed to deliver 24x7 high volume performance. It features a die-cast aluminum
print mechanism housed in a very strong yet lightweight cabinet. This new design results in a more durable printer that is suited for
your most heavy-duty demand cycles.
There are three models available with the MX241P Series. The MX241P prints at 203 dpi at speeds up to an amazing 18 inches per
second, MX341 offers higher 300 dpi resolution at speeds up to 14 inches per second, and the MX641 features 600 dpi high
resolution which makes it ideal for printing very small 2D barcodes, graphics, fine print and other ultra-high-resolution images.
This document provides an easy reference for operating the MX241P series. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at http://www.tscprinters.com.
Applications Work In Process
Product Marking
Compliance Labeling
Industrial-Duty Printing
Packing
Order Fulfillment
Shipping/Receiving
Inventory Management Retail
Product Label
Event Ticketing

2
1.1 Product Specification
Printer model
MX241P
MX341P
MX641P
Resolution
8 dots/mm (203 DPI)
12 dots/mm (300 DPI)
24 dots/mm (600 DPI)
Printing method
Thermal transfer and direct thermal
Print speed
457mm (18”)/second
356 mm (14”)/second
152 mm (6”)/second
Max. print width
104 mm(4.09”)
Max. print length
25,400 mm (1000”)
11,430 mm (450”)
2540 mm (100”)
Enclosure
Die-cast print mechanism with large clear media view window
Physical dimension
300 mm (W) x 393 mm (H) x 510 mm (D)
11.81“ (W) x 15.47“ (H) x 20.08“ (D)
Weight
18 kg (39.68 lbs)
Label roll capacity
203.2 mm (8“) O.D.
Ribbon
600 meter long, max. OD 90 mm,1“ core (ink coated outside/inside)
Ribbon width
25.4 ~ 114.3 mm (1”~4.5”)
Processor
32-bit RISC CPU
Memory
512 MB Flash memory
512 MB SDRAM
microSD Flash memory card reader for Flash memory expansion, up to 32 GB
Interface
RS-232
USB 2.0
Internal Ethernet, 10/100 Mbps
USB host *2 (Front side), for scanner or PC keyboard

3
GPIO + Centronics (dealer option)
Internal Bluetooth MFi 5.0 (factory option)
802.11 a/b/g/n/ac Wi-Fi + BT combo module (user option)
Power
Internal universal switching power supply
• Input: AC 100-240V, 4-2A, 50-60Hz
• Output: DC 5V, 5A; DC 24V, 7A; DC 36V, 1.4A; Total 243W
LCD
16 bits Color, 480 x 272 pixel, with back light, Resistive Touch Screen
Operation switch, button Select
1 power switch, 6 operation buttons (Menu, Pause, Feed, Up, Down, Select)
Sensors
Gap transmissive sensor (position adjustable)
Black mark reflective sensor(Bottom or Top black mark sensor switchable and position
adjustable)Ribbon end sensor (transmissive)
Head open sensor
Ribbon end sensor
Ribbon encode sensor
Media capacity sensor
Real time clock
Standard
Internal font
8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine
Bar code
1D bar code
Code 39, Code 93, Code128UCC, Code128 subsetsA.B.C, Codabar, Interleave 2 of 5, EAN-
8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY,
POSTNET, RSS-Stacked, GS1 DataBar, Code 11, China Post
2D bar code
PDF-417, Maxicode, DataMatrix, QR code,Aztec
Font & bar code rotation
0, 90, 180, 270 degree
Printer language
TSPL-EZD (Compatible to EPL, ZPL, ZPL II, DPL)

4
Media type
Continuous, die-cut, black mark (Bottom side or top side black mark), fan-fold, notch,
perforated, tag, care label (outside wound)
Media width
20 mm ~ 114 mm (0.78“ ~ 4.49“)
Media thickness
0.076 ~ 0.305 mm (2.99 ~ 12.01 mil)
Media core diameter
76.2 mm (3”)
Label length
3 ~ 25,400 mm (0.1“ ~
1,000“) ,
3 ~ 11,430 mm (0.1“ ~ 450“),
3 ~ 2,540 mm (0.1“ ~ 100“)
Environment condition
Operation: 0~ 40˚C (32 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing
Safety regulation
BIS、CB、CCC、CE Class B、EAC、FCC Class B、KC、TUV、UL、cUL、C-Tick Class B
、Energy Star
Environmental concern
Comply with RoHS, WEEE
Accessories
Windows labeling software CD disk
Quick start guide
USB port cable
Power cord
Factory option
Internal full rewinding kit ( Max. 8“ OD )
Internal Bluetooth 5.0 MFi
Dealer option
Peel off module assembly
Regular guillotine cutter
Rotary heavy duty cutter
GPIO (DB15F)+ Parallel interface
User option
KP-200 Plus keyboard display unit
802.11 a/b/g/n/ac Wi-Fi + BT combo module
Universal cutter tray

5
2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and
printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
1 Printer unit
1 Quick installation guide
1 Power cord
1 USB interface cable
1 CD unit
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

6
1. LED indicators
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Media cover
2.2 Printer Overview
2.2.1 Front View
2
4
1
5
6
3
7

7
2.2.2 Interior View
1. Ribbon rewind spindle
2. Ribbon rewind tension adjustment knobs
3. Print head release lever
4. Media sensor position adjustment knob
5. Lable guide bar release lever
6. Ribbon supply spindle
7. Media capacity sensor
8. Label supply spindle
9. Rear label guide
10. External label entrance chute
11. Print head pressure adjustment knobs
12. Print head
13. Platen roller
14. Media sensor (Black mark :Blue ; Gap: Whilte)
15. Front label guide
12
13
14
7
6
1
2
3
4
8
9
10
11
15
5

8
2.2.3 Rear View
2
3
4
5
6
7
10
9
8
1
1. External label entrance chute
2. Power cord socket
3. Power switch
4. Slot-in Wi-Fi module (Option)
5. RS-232C interface
6. Ethernet interface
7. USB interface
8. Micro SD card socket
9. GPIO interface (Option)
10. Centronics interface (Option)
Note:
The interface picture here is for
reference only. Please refer to the
product specification for the interfaces
availability.

9
2.3 Operator Control
Touch screen
LED indicator
Printer status
Printer model
Icons
Firmware version
Time & Date
Ethernet / Wi-Fi IP
Keys

10
2.3.1 LED Indication and Keypads
LED indication:
Keypads:
Keypads form
Item name
Function
Select keys
Feed, Pause, Comfirm, Cancel.
Navigational keys
Select / Navigate.
LED
Status
Indication
POWER
Off
Printer power off
On
Printer power on
ON-LINE
On
Printer is ready
Blinking
Printer is paused
Printer is downloading data
ERROR
Off
Printer is ready
On
Carriage open or cutter error
Blinking
No paper, paper jam or no ribbon

11
LCD/LED Icon Indication:
Main Page Icon
Icon
Indication
Wi-Fi device is ready (option).
Ethernet is connected.
Bluetooth device is ready (option).
Remaining amount of ribbon(m).
Security lock.
TPH cleaning.
Enter the menu.
Calibrate the media sensor.
Enter the “Favorites” option.
Enter cursor (be marked in green) located option.
Feed button (advance one label).

12
2.3.2 Touch Screen Manipulation
Tap an item to open/use it.
Be selected
(Green)
Return
Enter
Scroll down
Scroll up
Return
Set

13
3. Setup
3.1 Setting up the printer
1. Place the printer on flat surface.
2. Make sure the printer is power off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug in the power cord.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

14
3.2 Loading the Ribbon
1. Open the media
cover.
2. Install ribbon on the ribbon
supply spindle and paper
core on the ribbon rewind
spindle.
3. Release the lever.
4. Thread ribbon below the
ribbon guide bar through
ribbon sensor slot.

15
5. Wind the ribbon rewind
spindle counterclockwise
until the ribbon is smooth,
properly stretched and
wrinkle-free.
6. Close the print head
mechanism and the lever.
Ribbon Loading Path
* Ink coated outside wound
* Ink coated inside wound