TSC MX240P Series User manual

MX240P Series
Industrial Barcode Printers
User Manual
Series Lists:
MX240P/MX340P/MX640P
Thermal Transfer
Direct Thermal

I
Copyright Information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

II
Table of Contents
1. Introduction .......................................................................................................................................................................................................1
1.1 Product Specification...................................................................................................................................................................................2
1.1.1 Product standard feature.......................................................................................................................................................................2
1.1.2 Printer Optional Features ......................................................................................................................................................................3
1.2 Printer Specifications................................................................................................................................................................................4
1.3 Print Specifications ......................................................................................................................................................................................4
1.4 Ribbon Specifications ..................................................................................................................................................................................5
1.5 Media Specifications....................................................................................................................................................................................5
2. Operation Overview...........................................................................................................................................................................................6
2.1 Unpacking and Inspection............................................................................................................................................................................6
2.2 Printer Overview ..........................................................................................................................................................................................7
2.2.1 Front View.............................................................................................................................................................................................7
2.2.2 Interior View ..........................................................................................................................................................................................8
2.2.3 Rear View..............................................................................................................................................................................................9
2.3 Operator Control........................................................................................................................................................................................10
2.3.1 LED Indication and Keypads ...............................................................................................................................................................10
2.3.2 Touch Screen Manipulation.................................................................................................................................................................13
3. Setup...............................................................................................................................................................................................................14
3.1 Setting up the printer..................................................................................................................................................................................14

III
3.2 Loading the Ribbon....................................................................................................................................................................................15
3.3 Loading the Media .....................................................................................................................................................................................17
3.4 Loading the Fanfold/External Media...........................................................................................................................................................20
3.5 Loading Media in Peel-off Mode (Option)...................................................................................................................................................20
3.6 Loading Media in Rewinder Mode (Option)................................................................................................................................................24
4. Knob Adjustment.............................................................................................................................................................................................26
4.1 Ribbon Tension Adjustment Knob..............................................................................................................................................................27
4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles..............................................................................................................................28
4.3 Suggestion of Ribbon Tension Adjustment ................................................................................................................................................31
5. TSC Console...................................................................................................................................................................................................33
5.1 Start TSC Console.....................................................................................................................................................................................33
5.2 Setup Ethernet Interface............................................................................................................................................................................35
5.3 Set WiFi and Add to TSC Console Interface ..............................................................................................................................................37
5.4 Initialize the Printer WiFi Setting ................................................................................................................................................................40
5.5 Printer Function .........................................................................................................................................................................................41
5.6 Setting Post-Print Action............................................................................................................................................................................42
6. LCD Menu Function.........................................................................................................................................................................................43
6.1 Enter the Menu ..........................................................................................................................................................................................43
6.2 Menu Overview..........................................................................................................................................................................................44

IV
6.3 Setting .......................................................................................................................................................................................................45
6.3.1 TSPL...................................................................................................................................................................................................46
6.3.2 ZPL2 ...................................................................................................................................................................................................48
6.4 Sensor.......................................................................................................................................................................................................51
6.5 Interface.....................................................................................................................................................................................................52
6.5.1 Serial Comm........................................................................................................................................................................................53
6.5.2 Ehernet................................................................................................................................................................................................54
6.5.3 Wi-Fi....................................................................................................................................................................................................55
6.5.4 Bluetooth.............................................................................................................................................................................................56
6.6 Advanced...................................................................................................................................................................................................57
6.7 File Manager..............................................................................................................................................................................................59
6.8 Diagnostic..................................................................................................................................................................................................60
6.9 Favorites....................................................................................................................................................................................................61
7. TroubleShooting..............................................................................................................................................................................................62
8. Maintenance....................................................................................................................................................................................................65
9. Angency Compliance and Approvals...............................................................................................................................................................67
10. Revise History...............................................................................................................................................................................................72

1
1. Introduction
Thank you very much for purchasing TSC bar code printer.
The new high performance MX240P Series was designed to deliver 24x7 high volume performance. It features a die-cast aluminum
print mechanism housed in a very strong yet lightweight cabinet. This new design results in a more durable printer that is suited for
your most heavy-duty demand cycles.
There are three models available with the MX240P Series. The MX240P prints at 203 dpi at speeds up to an amazing 18 inches per
second, MX340P offers higher 300 dpi resolution at speeds up to 14 inches per second, and the MX640P features 600 dpi high
resolution which makes it ideal for printing very small 2D barcodes, graphics, fine print and other ultra-high-resolution images.
This document provides an easy reference for operating the MX240P series. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at https://www.tscprinters.com.
Applications Work In Process
Product Marking
Compliance Labeling
Industrial-Duty Printing
Packing
Order Fulfillment
Shipping/Receiving
Inventory Management Retail
Product Label
Event Ticketing

2
1.1 Product Specification
1.1.1 Product standard feature
Printing method
Thermal transfer/ or direct thermal
Mechanism
Die-cast based print mechanism and frame / Aluminum cover with large clear media view window
LCD display/
Operation buttons
Multi-language selectable Large Backlit LCD display (LCD: 16 bits Color, Resolution 480 x 272 ; Resistive
Touch Screen) with 6 buttons & 3 LEDs
Processor
32-bit RISC high performance processor (536Mhz)
Memory
512 MB Flash memory
512 MB SDRAM memory
Micro SD card reader for memory expansion, up to 32GB
Interface
RS-232 (Max. 115,200 bps )
USB 2.0 (High speed mode)
Internal Ethernet (10/100 Mbps)
USB host *2 (Front side/ support USB HID only)
Sensors
Gap transmissive sensor (Position adjustable, 5 mm → 100 mm)
Black mark reflective sensor (Position adjustable, 0 mm → 93.5 mm)
Ribbon end sensor (transmissive)
Ribbon encoder sensor
Head open sensor
Media capacity sensor
Internal font
8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Supported bar code
1D bar code :
Code128 subsetsA.B.C, Code128UCC, EAN128, Interleave 2 of 5, Code 39, Code 93, EAN-13, EAN-8,
Codabar, POSTNET, UPC-A, UPC-E, EAN and UPC 2(5) digits, MSI, PLESSEY, China Post, ITF14, EAN14,
Code 11, TELPEN, PLANET, Code 49, Deutsche Post Identcode, Deutsche Post Leitcode, LOGMARS
2D bar code:
CODABLOCK F mode, DataMatrix, Maxicode, PDF-417, Aztec, MicroPDF417, QR code, RSS Barcode (GS1
Databar)

3
Font & bar code
rotation
0, 90, 180, 270 degree
Command set
TSPL-EZTM
Others
Standard for real time clock
Standard for buzzer
Standard industry emulations right out of the box including Eltron® and Zebra® language support
Built-in Monotype True Type Font engine
Downloadable fonts from PC to printer memory
Print head pressure force & pressure location adjustable
Ribbon supply spindle tension adjustable
Automatic media/ribbon sensor selecting
Heater element damage detection
Clean print head warning
1.1.2 Printer Optional Features
The printer offers the following optional features.
Product option feature
User option
Dealer option
Factory option
Option Card (GPIO & parallel interface)
V
Internal full rewinding kit ( Max. 8“ OD)
V
Peel-off module assembly (Max.4 ips)
V
Regular guillotine cutter (Max.4 ips)
Media thickness: 0.06~0.15 mm
Media type: receipt and label liner w/o glue
V
Heavy duty cutter
Media thickness: 0.06~0.30 mm
Media type: receipt, tag, and label liner w/o glue
V
Internal Bluetooth 4.0
V
Wi-Fi a/b/g/n band (Slot-in)
V
KP-200 Plus keyboard display unit
V
Note: Except for the linerless cutter, all TSC regular/heavy duty/care label cutters DO NOT cut on media with glue.

4
1.2 Printer Specifications
Physical dimensions
298 mm (W) x 393 mm (H)x 510 mm (D)
Weight
18 kg (39.68 lbs)
Power
Auto sensing power supply (20% print ratio)
•Input: AC 100-240V, 4-2A, 50-60Hz
•Total 243W
Note:
The max. full web black bar is limited to 5 mm only, otherwise printer may stop printing to protect
power supply.
Default delay time to power saver mode for standard model is 60 minutes.
Environmental condition
Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing
1.3 Print Specifications
Print Specifications
MX240P
MX340P
MX640P
Print head resolution
(dots per inch/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Printing method
Thermal transfer/ or direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 12 dots)
0.042 x 0.042 mm
(1 mm = 24 dots)
Print speed
(inches per second)
2,3,4,5…18 ips selectable
Max. 4 ips for peeler mode
2,3,4,5…14 ips selectable
Max. 4 ips for peeler mode
1.5,2,3…. 6 ips selectable
Max. 4 ips for peeler mode
Max. print width
4.09”(104 mm)
Max. print length
1000”(25400 mm)
450”(11430 mm)
100” (2540 mm)
Printout bias
Vertical: 0.3 ~ 1 mm max.
Horizontal: 1 mm max.

5
1.4 Ribbon Specifications
Ribbon outside diameter
Max. 90 OD
Ribbon length
600 meter
Ribbon core inside diameter
1“ (25.4 mm)
Ribbon width
25.4 mm ~ 114.3 mm (1”~4.5”)
Ribbon wound type
Ink coated outside wound, ink coated inside wound
Ribbon end type
Transparent
1.5 Media Specifications
Media Specifications
MX240P
MX340P
MX640P
Media roll capacity
Max. 8”(203.2 mm) OD
Media core diameter
3”(76.2 mm) ID core
Media type
Continuous, die-cut, black mark, external fan-fold, notch
Media wound type
Outside wound
Media width
20 mm ~ 114 mm (0.78“ ~ 4.49“)
Media thickness
0.076 mm ~ 0.305 mm (2.99 ~ 12.01 mil)
Label length
3 mm ~
Label length (peeler mode)
25 mm ~ 152 mm (1” ~ 6”)
Label length (cutter mode)
200dpi:
25.4~2,286 mm (1” ~ 90”)
300dpi & 600dpi:
25.4~1016 mm (1” ~ 40”)
Black mark
Min. 8 mm (W) x Min. 2 mm (H)
Gap height
Min. 2 mm

6
2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and
printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
1 Printer unit
1 Quick installation guide
1 Power cord
1 USB interface cable
1 CD unit
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

7
1. LED indicators
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Media cover
2.2 Printer Overview
2.2.1 Front View
2
4
1
5
6
3
7

8
2.2.2 Interior View
1. Ribbon rewind spindle
2. Ribbon rewind tension adjustment knobs
3. Print head release lever
4. Media sensor position adjustment knob
5. Lable guide bar release lever
6. Ribbon supply spindle
7. Media capacity sensor
8. Label supply spindle
9. Rear label guide
10. External label entrance chute
11. Print head pressure adjustment knobs
12. Print head
13. Platen roller
14. Media sensor (Black mark :Blue ; Gap: Whilte)
15. Front label guide
12
13
14
7
6
1
2
3
4
8
9
10
11
15
5

9
2.2.3 Rear View
2
3
4
5
6
7
10
9
8
1
1. External label entrance chute
2. Power cord socket
3. Power switch
4. Slot-in Wi-Fi module (Option)
5. RS-232C interface
6. Ethernet interface
7. USB interface
8. Micro SD card socket
9. GPIO interface (Option)
10. Centronics interface (Option)
Note:
The interface picture here is for
reference only. Please refer to the
product specification for the interfaces
availability.

10
2.3 Operator Control
Touch screen
LED indicator
Printer status
Printer model
Icons
Firmware version
Time & Date
Ethernet / Wi-Fi IP
Keys

11
2.3.1 LED Indication and Keypads
LED indication:
Keypads:
Keypads form
Item name
Function
Select keys
Feed, Pause, Comfirm, Cancel.
Navigational keys
Select / Navigate.
LED
Status
Indication
POWER
Off
Printer power off
On
Printer power on
ON-LINE
On
Printer is ready
Blinking
Printer is paused
Printer is downloading data
ERROR
Off
Printer is ready
On
Carriage open or cutter error
Blinking
No paper, paper jam or no ribbon

12
LCD/LED Icon Indication:
Main Page Icon
Icon
Indication
Wi-Fi device is ready (option).
Ethernet is connected.
Bluetooth device is ready (option).
Remaining amount of ribbon(m).
Security lock.
TPH cleaning.
Enter the menu.
Calibrate the media sensor.
Enter the “Favorites” option.
Enter cursor (be marked in green) located option.
Feed button (advance one label).

13
2.3.2 Touch Screen Manipulation
Tap an item to open/use it.
Be selected
(Green)
Return
Enter
Scroll down
Scroll up
Return
Set

14
3. Setup
3.1 Setting up the printer
1. Place the printer on flat surface.
2. Make sure the printer is power off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug in the power cord.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

15
3.2 Loading the Ribbon
1. Open the media
cover.
2. Install ribbon on the ribbon
supply spindle and paper
core on the ribbon rewind
spindle.
3. Release the lever.
4. Thread ribbon below the
ribbon guide bar through
ribbon sensor slot.