TSC DA210 Series User manual

DA210 Series
Desktop Barcode Printers
User Manual
Series Lists:
DA210 / DA310
DA220 / DA320
Direct Thermal

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Copyright information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Contents
1. Introduction .......................................................................................................................................................................................................4
1.1 Product Specification...................................................................................................................................................................................5
1.2 Printer Optional Features.............................................................................................................................................................................6
1.3 General Specification...................................................................................................................................................................................7
1.4 Print Specification........................................................................................................................................................................................7
1.5 Media Specification......................................................................................................................................................................................8
2. Operation Overview...........................................................................................................................................................................................9
2.1 Unpacking and Inspection............................................................................................................................................................................9
2.2 Printer Overview ........................................................................................................................................................................................10
2.2.1 Front View...........................................................................................................................................................................................10
2.2.2 Interior View ........................................................................................................................................................................................11
2.2.3 Rear View............................................................................................................................................................................................12
3. Setup...............................................................................................................................................................................................................13
3.1 Setting up the Printer.................................................................................................................................................................................13
3.2 Loading the Media .....................................................................................................................................................................................14
3.2.1 Loading the External Media.................................................................................................................................................................15
3.2.2 Loading Media in Peel-off Mode (Option for DA220 series).................................................................................................................16
3.2.3 Loading the Media in Cutter Mode (Option).........................................................................................................................................17
3.3 Install the Adapter for 1.5” Paper Core (Option) .........................................................................................................................................18
4. LED and Button Functions...............................................................................................................................................................................19

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4.1 LED Indicator.............................................................................................................................................................................................19
4.2 Regular Button Function ............................................................................................................................................................................19
4.3 Power-on Utilities.......................................................................................................................................................................................20
5. TSC Console...................................................................................................................................................................................................21
5.1 Start TSC Console.....................................................................................................................................................................................21
5.2 Setup Ethernet Interface............................................................................................................................................................................23
5.3 TPH Care...................................................................................................................................................................................................25
5.4 Printer Function .........................................................................................................................................................................................26
5.5 Setting Post-Print Action............................................................................................................................................................................27
6. TroubleShooting..............................................................................................................................................................................................28
7. Maintenance....................................................................................................................................................................................................31
8. Angency Compliance and Approvals...............................................................................................................................................................33
9. Revise History.................................................................................................................................................................................................40

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1. Introduction
Thank you very much for purchasing TSC barcode printer.
The DA210 series of direct thermal desktop printers are ideal for a wide variety of applications including product marking, point of
sale, retail, small office, shipping labels, and other labeling and tag applications.
The DA210 series is a perfect combination of affordability with a durable and reliable design. With a cost that can’t be beat, the
DA210 series offers both 203 and 300 dots per inch print resolution with printing speeds up to a fast 6 inches per second. The large
60 watt power supply produces high quality printed labels, even at its fastest print speeds.
For easy loading, the DA210 employs a user-friendly double-wall clamshell design with a large five-inch (outside diameter) center-
biased media bay. The spring-loaded label roll holder makes loading simple. Top-of-form sensing –by gap, black mark, or notch –is
standard. The printer also comes with a head-open sensor.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

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1.1 Product Specification
Product standard feature
Direct thermal printing
Gap transmissive sensor
(Fixed, center of offset to right 4 mm from center)
Black mark reflective sensor
(Fixed, center of offset to right 4 mm from center)
Head open sensor
1 operation button
1 LED with 3 colors
USB 2.0 (High speed mode) port for DA210/310 series
USB 2.0+USB host+RS-232+Ethernet ports for DA220/320 series
Internal Ethernet print server (10/100 Mbps)
32-bit RISC high performance processor
16 MB DRAM memory for DA210/310 series
64 MB DRAM memory for DA220/320 series
8 MB Flash memory for DA210/310 series
128 MB Flash memory for DA220/320 series
Eltron® EPL, Zebra® ZPL and Datamax®DPL emulation languages support
Internal 8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine
Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)
Downloadable fonts from PC to printer memory
Downloadable firmware upgrades
Bar code, graphics/image printing
Supported bar code
Supported image
1D bar code
2D bar code
BITMAP, BMP, PCX (Max. 256
colors graphics)
Code128 subsets A.B.C, Code128UCC, EAN128, Interleave
2 of 5, Code 39, Code 93, EAN-13, EAN-8, Codabar,
POSTNET, UPC-A, UPC-E, EAN and UPC 2(5) digits, MSI,
PLESSEY, China Post, ITF14, EAN14, Code 11, TELPEN,
PLANET, Code 49, Deutsche Post Identcode, Deutsche
Post Leitcode, LOGMARS
CODABLOCK F mode, DataMatrix, Maxicode,
PDF-417, Aztec, MicroPDF417, QR code, RSS
Barcode (GS1 Databar)

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1.2 Printer Optional Features
DA210/310 Series
Product option feature for DA210/310 series
User option
Dealer option
Factory option
1.5”adapter
V
External roll mount, media OD. 214 mm (8.4”) with 76.2 mm (3”) core
V
Internal Bluetooth 4.0 module
V
DA220/320 Series
Product option feature for DA220/320 series
User option
Dealer option
Factory option
Peel-off module
V
Guillotine cutter (full cut or partial cut)
V
Main board for USB & IE ports only
V
Real time clock
V
Internal 802.11 a/b/g/n wireless module
V
Internal Bluetooth 4.0 module
V
1.5”adapter for i.5”paper core
V
KP-200 Plus keyboard display unit (option with RS-232)
V
KU-007 Plus programmable smart keyboard (option with RS-232)
V
External Bluetooth connectivity (option with RS-232)
V
External roll mount, media OD. 214 mm (8.4”) with 76.2 mm (3”) core
V

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1.3 General Specification
General Specifications
Physical dimensions
172 mm (W) x 165 mm (H) x 195 mm (D)
Weight
Plastic with double-walled clamshell design
Mechanism
1.5 kg
Power
External universal switching power supply
Input: AC 100-240V, 50-60Hz
Output: 60W
Environmental condition
Operation: 5 ~ 40˚C, 25~85% non-condensing
Note : Peeler mode : 40˚C/ 45%
Storage: -40 ~ 60 ˚C, 10~90% non-condensing
Environmental concern
Comply with RoHS, WEEE
1.4 Print Specification
Print Specifications
203 dpi models
300 dpi models
Print head resolution
(dots per inch/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Printing method
Direct thermal
Dot size
(width x length)
0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 11.8 dots)
Max. print speed
(inches per second)
152.4 mm (6”)
102 mm (4”)
2,3 ips for peeler mode
Max. print width
108 mm (4.25”)
105.7 mm (4.16”)
Max. print length
2,794 mm (110”) for DA210
1,016 mm (40”) for DA310
25,400 mm (1000”) for DA220
11,430 mm (450”) for DA320
Printout bias
Vertical: max. 1 mm
Horizontal: max. 1 mm

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1.5 Media Specification
Media Specifications
Media roll capacity
127 mm (5") OD
Media core diameter
1" (1.5") ID core
Note : 1.5’’ adapter (option)
Media type
Continuous, die-cut, black mark, External fan-fold, receipt
Media wound type
Outside wound
Media width
19 mm ~ 114 mm (0.7”~ 4.5”)
Media thickness
0.055 mm ~ 0.19 mm (2.16 ~ 7.48 mil)
Label length
10 ~ 2,794 mm (0.39” ~ 110”) for DA210
10 ~ 1,016 mm (0.39” ~ 40”) for DA310
10 ~ 25,400 mm (0.39” ~ 1000”) for DA220
10 ~ 11,430 mm (0.39” ~ 450”) for DA320
1”~ 6”for peeler mode
1”~ max. for cutter mode
Gap height
Min. 2 mm
Black mark height
Min. 2 mm
Black mark width
Min. 16 mm

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and
printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One Windows labeling software/ Windows driver CD disk
One quick installation guide
One USB port cable
One power cord
One power supply
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

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1. Top cover open lever
2. LED indicators
3. Feed/Pause button
2.2 Printer Overview
2.2.1 Front View
2
1
3

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2.2.2 Interior View
1. Print head
2. Gap sensor (transmitter)
3. Media viewer
4. Media holder
5. Platen roller
6. Media holder lock switch
7. Black mark sensor/ Gap sensor (receiver)
7
6
1
2
3
4
5

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2.2.3 Rear View
1. External label entrance chute
2. Power switch
3. Power jack socket
4. USB interface
5. USB host (For DA220 series)
6. RS-232 interface (For DA220 series)
7. Ethernet interface (For DA220 series)
Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
4
5
2
3
6
7
1

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3. Setup
3.1 Setting up the Printer
1. Place the printer on flat surface.
2. Make sure the printer is power off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug in the power cord.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

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3.2 Loading the Media
1. Open the printer top
cover by pulling the
tabs.
2. Separate the media holders to
the label roll width.
3. Place the roll between
the holders.
4. Place the paper, printing side
face up, through the media
sensor and place the label
leading edge onto the platen
roller.
5. Close the top cover
gently and make sure
the cover latches
securely.Use hardware
or software to make
calibration(Refer to
chp.4&5)

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3.2.1 Loading the External Media
1. Open the printer top
cover by pulling the
tabs.
2. Separate the media holders to
the label roll width.
3. Press down the media
holder lock switch to fix
the media holder.
4. Place the paper, printing side
face up, through the media
sensor and place the label
leading edge onto the platen
roller.
5. Close the top cover gently and
make sure the cover latches
securely.Use hardware or
software to make
calibration(Refer to chp.4&5)

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3.2.2 Loading Media in Peel-off Mode (Option for DA220 series)
1. Please refer to section 3.2 to install the media.
Place the label leading edge onto the platen
roller.
2. Close the top cover gently. Use software to
make calibration and set the post-print action to
“PEEL”.(Refer to Chp.5)
3. Move the media guides to fit the label width by
pushing the media guide adjustment button.
4. Close the peel-off cover and printer cover.
Note:Make sure the latches of peel-off cover are
engaged securely by printer cover.

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3.2.3 Loading the Media in Cutter Mode (Option)
1. Please refer to section 3.2 to install the media.
Lead the paper through the cutter paper
opening.
2. Close the top cover gently. Use software to
make calibration and set the post-print action to
“CUTTER”.(Refer to Chp.5)

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3.3 Install the Adapter for 1.5” Paper Core (Option)
1. Please refer to section 3.2 to fix the media
holders for installing the 1.5” adapters.
2. Press 1.5” adapters into both media holders for
using 1.5: core media roll.

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4. LED and Button Functions
4.1 LED Indicator
Color
Meaning
(Green)
Solid: Power is on and ready to be used.
Flash :System is downloading data or printer is paused.
(Amber)
System is clearing data.
(Red)
Solid - Printer head open, cutter error.
Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
4.2 Regular Button Function
1. Feed labels
When the printer is ready, press the button to feed one label to the beginning of next label.
2. Pause the printing job
When the printer is printing, press the button to pause a printing job. When the printer is paused, the LED will be green blinking.
Press the button again to continue the printing job.