TSC TE200 series User manual

i
USER’S
MANUAL
TE200/TE300 Series
THERMAL TRANSFER/DIRECT THERMAL BAR
CODE PRINTER

ii
Copyright Information
©2016 TSC Auto ID Technology Co., Ltd,
The copyright in this manual, the software, and firmware in the printer described
therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not
represent a commitment on the part of TSC Auto ID Technology Co. No part of
this manual may be reproduced or transmitted in any form or by any means, for
any purpose other than the purchaser’s personal use, without the expressed
written permission of TSC Auto ID Technology Co.

iii
Agency Compliance and Approvals
EN 55032, Class A
EN 55024
EN 60950-1
This is a class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
FCC part 15B, Class A
ICES-003, Class A
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the manufacturer’s
instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference, in which case you will be required to correct the
interference at your own expense.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conform à la norme NMB-003 du
Canada.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
AS/NZS CISPR 32, Class A
UL 60950-1(2nd Edition)
CSA C22.2 No. 60950-1-07(2nd Edition)
EN 60950-1
GB 4943.1
GB 9254, Class A
GB 17625.1
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，
在这种情况下，可能需要用户对干扰采取切实可行的措施。
Energy Star for Imaging Equipment Version 2.0

iv
TP TC 004/2011
TP TC 020/2011
IS 13252(Part 1)/
IEC 60950-1
R-41055980
KN 32
KN 35
Important safety instructions:
1. Read all of these instructions and keep them for later use.
2. Follow all warnings and instructions on the product.
3. Disconnect the power plug from the AC outlet before cleaning or if fault happened.
Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.
4. The mains socket shall be installed near the equipment and easily accessible.
5. The unit must be protected against moisture.
6. Ensure the stability when installing the device, Tipping or dropping could cause damage.
7. Make sure to follow the correct power rating and power type indicated on marking label
provided by manufacture.
8. Please refer to user manual for maximum operation ambient temperature.
WARNING:
Hazardous moving parts, keep fingers and other body parts away.
CAUTION:
(For equipment with RTC (CR2032) battery or rechargeable battery pack)
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the Instructions as below.
1. DO NOT throw the battery in fire.
2. DO NOT short circuit the contacts.
3. DO NOT disassemble the battery.
4. DO NOT throw the battery in municipal waste.
5. The symbol of the crossed out wheeled bin indicates that the battery should not be
placed in municipal waste.
Caution: The printhead may be hot and could cause severe burns. Allow the
printhead to cool.

v
Contents
1. Introduction..........................................................................................................1
1.1 Product Introduction ..................................................................................... 1
1.2 Product Features........................................................................................... 2
1.2.1 Printer Standard Features .................................................................. 2
1.2.2 Printer Optional Features ................................................................... 3
1.3 General Specifications.................................................................................. 4
1.4 Print Specifications........................................................................................4
1.5 Ribbon Specifications....................................................................................4
1.6 Media Specifications ......................................................................................5
2. Operations Overview ...........................................................................................6
2.1 Unpacking and Inspection ............................................................................ 6
2.2 Printer Overview ............................................................................................ 7
2.2.1 Front View............................................................................................ 7
2.2.2 Interior View ........................................................................................8
2.2.3 Rear View.............................................................................................9
3. Setup...................................................................................................................10
3.1 Setting up the Printer .................................................................................. 10
3.2 Loading the Ribbon..................................................................................... 11
3.3 Loading the Media....................................................................................... 14
3.3.1 Loading the Roll Labels.................................................................... 14
3.3.2 External Label Roll Mount Installation (Option).............................. 17
4. LED and Button Functions ...............................................................................18
4.1 LED Indicator ............................................................................................... 19
4.2 Regular Button Functions........................................................................... 19
4.3 Power-on Utilities ........................................................................................ 19
4.3.1 Gap/Black Mark Sensor Calibration................................................. 20
4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode.................. 21
4.3.3 Printer Initialization........................................................................... 24
4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black
Mark Sensor................................................................................................... 25
4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor .. 25
4.3.6 Skip AUTO.BAS................................................................................. 26
5. Diagnostic Tool..................................................................................................27
5.1 Start the Diagnostic Tool ............................................................................ 27
5.2 Printer Function........................................................................................... 28

vi
5.3 Calibrating Media Sensor by Diagnostic Tool ............................................29
5.3.1 Auto Calibration................................................................................ 29
6. Troubleshooting.................................................................................................30
6.1 Common Problems...................................................................................... 30
7. Maintenance .......................................................................................................31
Revise History........................................................................................................32

1
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
The TE200/TE300 series printer features the single motor that is capable of handling a large
capacity of 300 meters ribbon and large rolls of media inside its sleek design. If the 5” interior
label capacity is not enough, simply add an external media roll mount and the TE200/TE300
series can easily handle 8” OD rolls of labels designed for expensive industrial label printers.
The movable black mark sensor design can accept a wide range of label media. All of the most
frequently used bar code formats are included. Fonts and bar codes can be printed in any one of
the four directions.
The TE200/TE300 series printer is built-in the high quality, high-performance MONOTYPE
IMAGING®True Type font engine and one CG Triumvirate Bold Condensed smooth font. With
flexible firmware design, user can also download the True Type Font from PC into printer
memory for printing labels. Besides the scalable font, it also provides a choice of eight different
sizes of the alphanumeric bitmap font. By integrating rich features, it is the most cost-effective
and high-performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling software; if you
need to write the custom programs, please refer to the TSPL/TSPL2 programming manual that
can be found on TSC website at http://www.tscprinters.com.
•Applications
oManufacturing & Warehousing
Work in Progress
Item Labels
Instruction labels
Agency labels
oHealthcare
Patient Identification
Pharmacy
Specimen Identification
oParcel Post
Shipping/ Receiving
Labels
oSmall Office/ Home Office
oRetail Marking
Price tags
Shelf labels
Jewelry tags

2
1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
TE200
(203 dpi
model)
TE300
(300 dpi
model)
Thermal transfer printing ○○
Direct thermal printing ○○
Plastic○○
Gap sensor ○○
Reflective, full-range moveable black mark sensor ○○
Ribbon sensor ○○
Head open sensor ○○
USB 2.0 (hi-speed) interface ○○
16 MB DRAM memory ○○
8 MB Flash memory ○○
SD card reader (R
eserve a PIN connector for updating
firmware by card when maintenance.) - -
One button for feed and pause ○○
One LED indicator for 3 colors ○○
Standard industry emulations right out of the box including
Eltron
®
and Zebra
®
language support
○○
Internal 8 alpha-numeric bitmap fonts ○○
Fonts and bar codes can be printed in any one of the four
directions (0, 90,180, 270 degrees)
○○
Internal Monotype Imaging® true type font engine with one
CG Triumvirate Bold Condensed scalable font ○○
Downloadable fonts from PC to printer memory ○○
Downloadable firmware upgrades ○○

3
Text, bar code, graphics/image printing (Please refer to the
TSPL/TSPL2 programming manual for supporting code
page)
Supported bar code
Supported image
1D bar code
2D bar code
BITMAP,
BMP,
PCX
(Max. 256 colors
graphics)
Code128UCC,
Code128 subsets
A、B、
C, EAN128,
Interleaved 2 of 5,
Interleaved 2 of 5
with check digit,
Code39, Code39
with check digit,
Code93, EAN13,
EAN8, UPCA,
UPCE, EAN and
UPC 2 (5) digits
add-
on, Codabar,
Postnet, MSI, MSI
with check digit,
PLESSEY, China
post, ITF14,
Code11, TELEPEN,
TELEPENN,
PLANET, Code49,
Deutsche Post
Identcode, Deutsche
Post Leitcode,
LOGMARS
GS1 DataBar,
GS1
DataMatrix,
Maxicode,
AZTEC,
PDF417, QR
Code, Micro
PDF 417
○○
1.2.2 Printer Optional Features
The printer offers the following optional features.
Product option feature
User
options
Dealer
options
Factory
options
Extended plate for external roll mount assembly with
3” core label spindle (8.4 OD)
○- -
Internal Bluetooth v4.0 - - ○

4
1.3 General Specifications
General Specifications
Physical dimensions 204 mm (W) x 164 mm (H) x 280 mm (L)
Weight 2.4 kg
Electrical External universal switching power supply
Input: AC 100-240V, 2A, 50-60 Hz
Output: DC 24V, 2.5A, 60W, LPS
Environmental condition Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing
1.4 Print Specifications
Print Specifications TE200 (203 dpi model) TE300 (300 dpi model)
Print head resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm)
Printing method Thermal transfer and direct thermal
Dot size
(width x length) 0.125 x 0.125 mm (1 mm = 8 dots) 0.084 x 0.084 mm (1 mm = 11.8 dots)
Print speed
(inches per second) Up to 6 ips Up to 5 ips
Print speed for peel
mode & cutter mode N/A
Max. print width 108 mm (4.25”) 105.6 mm (4.16”)
Max. print length 2,794 mm (110”) 1,016 mm (40”)
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter 1” core: Max. 67mm
0.5” core: Max. 40mm
Ribbon length 1” inner core: 300 meters
0.5” inner core: 110 meters
Ribbon core inside diameter 0.5 and 1 inch
Ribbon width 40 ~ 110 mm (with 110 mm paper core and notches on
both sides)
Ribbon wound type Outside wound

5
1.6 Media Specifications
Media Specifications TE200
(203 dpi model)
TE300
(300 dpi model)
Label roll capacity 5” OD, 75m
Media type Continuous, die-cut, black mark, fan-fold, notch
Media wound type Outside wound
Media width 20mm ~ Max. 112 mm
Media thickness 0.06 mm (2.36 mil) ~ 0.19 mm (7.48 mil)
Media core diameter 1” (25.4 mm) & 1.5” (38 mm) ID core
Tear mode 50 mm ~ Max. print length
Note: Media can be torn at the same direction.
Label length 10 mm ~ Max. printing length
Label length (peeler mode) N/A
Label length (cutter mode) N/A
Gap height Min. 2 mm (0.09”)
Black mark height Min. 2 mm (0.09”)
Black mark width Min. 8 mm (0.31”)

6
2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully
inspect the packaging and printer upon receiving the bar code printer. Please retain the
packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
 One printer unit
 One quick installation guide
 One power cord
 One external universal switching power supply
 One USB interface cable
 A pair of 1” Ribbon spindles for 300M ribbon
 One 1’’ ribbon paper core
 One label spindle with two wings and two 1.5” adapters
If any parts are missing, please contact the Customer Service Department of your purchased
reseller or distributor.

7
2.2 Printer Overview
2.2.1 Front View
1. LED indicator
2. Feed/Pause button
3. Top cover open tab
4. Paper exit chute
1
2
4
3

8
2.2.2 Interior View
1.
Printer top cover
8.
Media supply spindle
2.
Ribbon supply spindle
9.
Platen roller
3.
Ribbon supply hub
10.
Black mark sensor/Gap sensor (receiver)
4.
Ribbon rewind hub
11.
Gap sensor (transmitter)
5.
Ribbon rewind spindle
12.
Media guide
6.
Print head release button
13.
Media guide hub
7.
Fixing tab
14.
Print head
WARNING
HAZARDOUS MOVING PARTS
KEEP FINGERS AND OTHER
BODY PARTS AWAY
OPEN
7
6
1
4
5
8
13
12
14
9 11
10
2
3

9
2.2.3 Rear View
1. Power switch
2. Power jack socket
3. USB interface (USB 2.0/Full speed mode)
Note:
The interface picture here is for reference only. Please refer to the product specification for
the interfaces availability.
1 2 3

10
3. Setup
3.1 Setting up the Printer
Place the printer on a flat, secure surface, then
follow the steps below:
1. Plug the power cord into the AC power cord
socket at the rear of the printer. Then, plug
the other side into a properly grounded
power outlet.
2. Connect the printer to the computer with the
provided USB cable.
3. Push the power switch on “-
” side to open the
power of printer.
4. If you would like to watch printer installation
videos, please scan the QR code on the
right
side for more information.
Note:
* Please switch OFF printer power switch prior to plugging in the power cord to printer power jack.
* The interface picture here is for reference only. Please refer to the product specification for the interfaces
availability.

11
3.2 Loading the Ribbon
1. Open the printer top cover by
pressing the top cover open tabs
located on each side of the printer.
2. Insert the paper core to the ribbon
rewind spindle.
Note: Please follow the direction
when installing the ribbon rewind
spindle.
3. Insert the right side of ribbon rewind
spindle to ribbon rewind hub first.
Then, insert the left side to the hole
at the left side of ribbon mechanism.
Note:
It can also be substituted by 0.5 or
1 inch paper roll with notches on
both sides. Please insert it at the
ribbon rewind hub directly.
R
L

12
4. Push the print head release button to
open the print head mechanism.
5. Insert the ribbon to the ribbon
spindle.
Note: The ribbon spindle can be
substituted by insert the ribbon
with notches on both sides to the
ribbon mechanism directly.
6. Insert the right side of ribbon supply
spindle to the ribbon supply hub first.
Then, insert the left side of ribbon
supply spindle to the hole at the left
side of ribbon mechanism.
OPEN

13
7. Pull the leader of the ribbon through
the print head and stick the leader of
the ribbon onto the ribbon rewind
paper core.
8. Turn the ribbon rewind hub until the
ribbon plastic leader is thoroughly
wound and the black section of the
ribbon covers the print head.
9. Close the print head mechanism with
both hands and make sure the
latches are engaged securely.
Ribbon loading path
Note:
Please refer to printer installation videos at TSC YouTube.

14
3.3 Loading the Media
3.3.1 Loading the Roll Labels
1. Open the printer top cover by
pressing the top cover open tabs
located on each side of the printer.
2. Insert the paper roll into the media
supply spindle and use two fixing
tabs to fix the paper roll onto the
center of the spindle. (If your paper
width is 4”, you can remove the 1.5”
adapters on both side of the media
supply spindle.)