TYAN GT24E-B5556 Quick start guide

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GT24E-B5556
Service Engineer’s Manual

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PREFACE
Copyright
This publication, including all photographs, illustrations, and software, is
protected under international copyright laws, with all rights reserved.
Neither this manual, nor any material contained herein, may be reproduced
without written consent of manufacturer.
Copyright 2019 MITAC COMPUTING TECHNOLOGY CORPORATION. All
rights reserved. TYAN®is a registered trademark of MITAC COMPUTING
TECHNOLOGY CORPORATION.
Version 1.0c
Disclaimer
Information contained in this document is furnished by MITAC COMPUTING
TECHNOLOGY CORPORATION and has been reviewed for accuracy and
reliability prior to printing. MITAC assumes no liability whatsoever, and
disclaims any express or implied warranty, relating to sale and/or use of TYAN®
products including liability or warranties relating to fitness for a particular
purpose or merchantability. MITAC retains the right to make changes to
produce descriptions and/or specifications at any time, without notice. In no
event will MITAC be held liable for any direct or indirect, incidental or
consequential damage, loss of use, loss of data or other malady resulting from
errors or inaccuracies of information contained in this document.
Trademark Recognition
All registered and unregistered trademarks and company names contained in
this manual are property of their respective owners including, but not limited to
the following.
TYAN®is a trademark of MITAC COMPUTING TECHNOLOGY
CORPORATION.
Intel®is a trademark of Intel®Corporation.
AMI®, AMIBIOS® and combinations thereof are trademarks of AMI
Technologies.
Microsoft®, Windows®are trademarks of Microsoft Corporation.
IBM®, PC®, AT®and PS/2®are trademarks of IBM Corporation.
Winbond®is a trademark of Winbond Electronics Corporation.

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● FCC Declaration
Notice for the USA
Compliance Information Statement (Supplier's Declaration of Conformity, SDoC)
FCC Part 15: This device complies with part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
‧This device may not cause harmful interference.
‧This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
Notice for Canada
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil
numérique de la Classe A est conforme à la norme NMB-003 du Canada.
● Notice for Europe (CE Mark)
This product is in conformity with the Council Directive 2014/30/EU and 2014/35/EU.

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Warning
This equipment is compliant with Class A of CISPR 32. In a residential environment
this equipment may cause radio interference.
CAUTION
Lithium battery included with this board. Do not puncture, mutilate, or dispose of
battery in fire. There will be danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by manufacturer.
Dispose of used battery according to manufacturer instructions and in accordance
with your local regulations.
● VCCI-A
この装置は、クラスＡ機器です。この装置を住宅環境で使用すると電波妨害を引き
起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求される
ことがあります。 VCCI-A
● Safety: IEC/EN 62368-1
This equipment is compliant with CB/LVD of Safety: IEC/EN 62368-1.

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About this Manual
This manual is intended for skill person with hardware knowledge of computers.
It is aimed to provide you with instructions on installing your TYAN GT24E-B5556.
How this guide is organized
This guide contains the following parts:
Chapter 1: Overview
This chapter provides an introduction to the TYAN GT24E-B5556 barebones and
standard parts list, describes the external components, gives an overview of the
product from different angles.
Chapter 2: Setting Up
This chapter covers procedures on installing the processors, memory modules, hard
drivers and other optional parts.
Chapter 3: Replacing the Pre-installed Components
This chapter covers the removal and replacement procedures for pre-installed
components.
Chapter 4: Motherboard Information
This chapter lists the hardware setup procedures that you need to abide by when
installing system components. It includes description of the jumpers and connectors
on the motherboard.
Chapter5: BIOS Setup
This chapter tells how to change system settings through the BIOS setup menu.
Detailed descriptions of the BIOS parameters are also provided.
Chapter 6: Diagnostics
This chapter introduces some BIOS codes and technical terms to provide better
service for the customers.
Appendix:
This chapter provides the cable connection table, the FRU parts list for reference of
system setup, and technical support in case a problem arises with your system.

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Safety and Compliance Information
Before installing and using TYAN GT24E-B5556, take note of the following
precautions:
·Read all instructions carefully.
·Do not place the unit on an unstable surface, cart, or stand.
·Do not block the slots and opening on the unit, which are provided for
ventilation.
·Only use the power source indicated on the marking label. If you are not
sure, contact the power company.
·The unit uses a three-wire ground cable, which is equipped with a third pin to
ground the unit and prevent electric shock. Do not defeat the purpose of this
pin. If your outlet does not support this kind of plug, contact your electrician
to replace your obsolete outlet.
·Do not place anything on the power cord. Place the power cord where it will
not be in the way of foot traffic.
·Follow all warnings and cautions in this manual and on the unit case.
·Do not push objects in the ventilation slots as they may touch high voltage
components and result in shock and damage to the components.
·When replacing parts, ensure that you use parts specified by the
manufacturer.
·When service or repairs have been done, perform routine safety checks to
verify that the system is operating correctly.
·Avoid using the system near water, in direct sunlight, or near a heating
device.
·Cover the unit when not in use.
·Connection the equipment protective earthing conductor to the installation
protective earthing conductor. (for example, by means of a power cord
connected to a socket-outlet with earthing connection).

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Safety Information
Retain and follow all product safety and operating instructions provided
with your equipment. In the event of a conflict between the instructions in
this guide and the instructions in equipment documentation, follow the
guidelines in the equipment documentation.
Observe all warnings on the product and in the operating instructions. To
reduce the risk of bodily injury, electric shock, fire and damage to the
equipment, observe all precautions included in this guide.
You must become familiar with the safety information in this guide before
you install, operate, or service TYAN products.
Symbols on Equipment
Caution. This symbol indicates a potential hazard. The
potential for injury exists if cautions are not observed.
Consult equipment documentation for specific details.
Caution. Slide-mounted equipment is not to be used as
a shelf or a work space.
Warning. This symbol indicates the presence of
hazardous energy circuits or electric shock hazards.
Refer all servicing to qualified personnel.
Warning. This symbol indicates the presence of a hot
surface or hot component. If this surface is contacted,
the potential for injury exists.
To reduce risk of injury from a hot component, allow the
surface to cool before touching.
CAUTION: Risk of Explosion if Battery is replaced by an
Incorrect Type. Dispose of Used Batteries According to
the Instructions.
ATTENTION: Risque d’explosion si la batterie est
remplacée par un type incorrect. Mettre au rebus les
batteries usagées selon les instructions.
Multiple power connections. Prior to servicing,
disconnect all power cords.
Raccordements de puissance multiples. Avant
l’entretien, vous devez débranchez tous les cordons
d’alimentation.

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General Precautions
· Follow all caution and warning instructions marked on the equipment and
explained in the accompanying equipment documentation.
Machine Room Environment
· This device is for use only in a restricted access location, such as a
machine room or IT room.
.
 · Make sure that the area in which you install the system is properly
ventilated and climate-controlled.
· Ensure that the voltage and frequency of your power source match the
voltage and frequency inscribed on the electrical rating label of the
equipment.
·Do not install the system in or near a plenum, air duct, radiator, or heat
register.
·Never use the product in a wet location.
Equipment Chassis
· Do not block or cover the openings to the system.
·Never push objects of any kind through openings in the equipment.
Dangerous voltages might be present.
·Conductive foreign objects can produce a short circuit and cause fire,
electric shock, or damage to your equipment.
·Lift equipment using both hands and with your knees bent.
Equipment Racks
To avoid injury or damage to the equipment:
·Observe local occupational health and safety requirements and guidelines
for manual materials handling.
·Do not attempt to move a rack by yourself; a minimum of two people are
needed to move a rack.
·Do not attempt to move a fully loaded rack. Remove equipment from the

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rack before moving it.
·Do not attempt to move a rack on an incline that is greater than 10 degrees
from the horizontal.
·Make sure the rack is properly secured to the floor or ceiling.
·Make sure the stabilizing feet are attached to the rack if it is a single-rack
installation.
·Make sure racks are coupled together if it is a multiple-rack installation.
·Make sure the rack is level and stable before installing an appliance in the
rack.
·Make sure the leveling jacks are extended to the floor.
·Make sure the full weight of the rack rests on the leveling jacks.
·Always load the rack from the bottom up. Load the heaviest component in
the rack first.
·Make sure the rack is level and stable before pulling a component out of the
rack.
·Make sure only one component is extended at a time. A rack might become
unstable if more than one component is extended.
To avoid damage to the equipment:
· The rack width and depth must allow for proper serviceability and cable
management.
· Ensure that there is adequate airflow in the rack. Improper installation or
restricted airflow can damage the equipment.
·The rack cannot have solid or restricted airflow doors. You must use a
mesh door on the front and back of the rack or remove the doors to ensure
adequate air flow to the system.
·If you install the Model in a rack, do not place equipment on top of the unit.
It will cause restricted airflow and might cause damage to the equipment.
·Make sure the product is properly matted with the rails. Products that are
improperly matted with the rails might be unstable.
·Verify that the AC power supply branch circuit that provides power to the
rack is not overloaded. This will reduce the risk of personal injury, fire, or
damage to the equipment. The total rack load should not exceed 80 percent

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of the branch circuit rating. Consult the electrical authority having jurisdiction
over your facility wiring and installation requirements.
Equipment Power Cords
· Use only the power cords and power supply units provided with your
system. The system might have one or more power cords.
·Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
·In all European electrical environments, you must ground the Green/Yellow
tab on the power cord. If you do not ground the Green/Yellow tab, it can
cause an electrical shock due to high leakage currents.
·
Do not place objects on AC power cords or cables. Arrange them so that no
one might accidentally step on or trip over them.
·Do not pull on a cord or cable. When unplugging from the electrical outlet,
grasp the cord by the plug.
·To reduce the risk of electrical shock, disconnect all power cords before
servicing the appliance.
Equipment Batteries
· The system battery contains lithium manganese dioxide. If the battery pack
is not handled properly, there is risk of fire and burns.
·Do not disassemble, crush, puncture, short external contacts, or dispose of
the battery in fire or water.
·Do not expose the battery to temperatures higher than 60°C (140°F).
·The system battery is not replaceable. If the battery is replaced by an
incorrect type, there is danger of explosion. Replace the battery only with a
spare designated for your product.
·Do not attempt to recharge the battery.
·Dispose of used batteries according to the instructions of the manufacturer.
Do not dispose of batteries with the general household waste. To forward
them to recycling or proper disposal, use the public collection system or return
them to TYAN, your authorized TYAN partner, or their agents.

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Equipment Modifications
· Do not make mechanical modifications to the system. TYAN is not
responsible for the regulatory compliance of TYAN equipment that has been
modified.
Equipment Repairs and Servicing
· The installation of internal options and routine maintenance and service of
this product should be performed by skill person who are knowledgeable about
the procedures, precautions, and hazards associated with equipment
containing hazardous energy levels.
·Do not exceed the level of repair specified in the procedures in the product
documentation. Improper repairs can create a safety hazard.
·Allow the product to cool before removing covers and touching internal
components.
·Remove all watches, rings, or loose jewelry when working before removing
covers and touching internal components.
·Do not use conductive tools that could bridge live parts.
·Use gloves when you remove or replace system components; they can
become hot to the touch.
·If the product sustains damage requiring service, disconnect the product
from the AC electrical outlet and refer servicing to an authorized service
provider. Examples of damage requiring service include:
– The power cord, extension cord, or plug has been damaged.
– Liquid has been spilled on the product or an object has fallen into the
product.
–The product has been exposed to rain or water.
– The product has been dropped or damaged.
– The product does not operate normally when you follow the operating
instructions.
·Retain all screws or other fasteners when removing access cover(s). Upon
completion of accessing inside the product, refasten access cover with original
screws or fasteners.

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Table of Contents
Chapter 1: Overview....................................................................... 17
1.1 About the TYAN GT24E-B5556 ............................................. 17
1.2 Product Model ........................................................................ 17
1.3 Features.................................................................................. 18
1.4 Standard Parts List ................................................................. 25
1.4.1 Box Contents ................................................................... 25
1.5 About the Product................................................................... 26
1.5.1 System Front View .......................................................... 26
1.5.2 System Rear View ........................................................... 28
1.5.3 System Top View............................................................. 31
1.5.4 Chassis Dimensions ........................................................ 33
Chapter 2: Setting Up..................................................................... 35
2.0.1 Before you Begin ............................................................. 35
2.0.2 Work Area........................................................................ 35
2.0.3 Tools ................................................................................ 35
2.0.4 Precautions...................................................................... 36
2.1 Installing Motherboard Components ...................................... 37
2.1.1 Removing the Chassis Cover.......................................... 37
2.1.2 Replacing the Chassis Cover .......................................... 39
2.1.3 Installing the CPU, Heatsink and Air Duct....................... 40
2.1.4 Installing the Memory ...................................................... 44
2.1.5 Installing the PCI-E Card ................................................. 46
2.1.6 Installing the GPU Card................................................... 48
2.1.7 Installing Hard Drives ...................................................... 51
2.2 Rack Mounting........................................................................ 58
2.2.1 Installing the Server in a Rack......................................... 58
Chapter 3: Replacing Pre-Installed Components ........................ 63
3.1 Introduction............................................................................. 63
3.2 Disassembly Flowchart........................................................... 63
3.3 Removing the Cover............................................................... 64
3.4 Replacing Motherboard Components..................................... 64
3.4.1 Replacing the M7081-R8-1L Riser Card ......................... 64
3.4.2 Replacing the M5556-L16-2F Riser Card........................ 66
3.4.3 Replacing the Front Panel Board .................................... 68
3.4.4 Replacing the System Fan .............................................. 72
3.4.5 Replacing the HDD Backplane Board ............................. 74
3.4.6 Replacing the Power Distribution Board.......................... 78

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3.4.7 Replacing the Power Supply ........................................... 80
3.4.8 Disconnecting All Motherboard Cables ........................... 81
3.4.9 Removing the Motherboard............................................. 82
Chapter 4: Motherboard Information ............................................ 83
4.1 Board Image ........................................................................... 84
4.2 Block Diagram (S5556) .......................................................... 85
4.3 Motherboard Mechanical Drawing.......................................... 86
4.4 Board Parts, Jumpers and Connectors .................................. 87
4.5 Mainboard LED Definitions..................................................... 94
4.5 Thermal Interface Material...................................................... 97
4.6 Tips on Installing Motherboard in Chassis ............................. 98
4.7 Installing the Memory ........................................................... 100
4.8 Finishing Up.......................................................................... 102
Chapter 5: BIOS Setup................................................................. 103
5.1 About the BIOS..................................................................... 103
5.1.1 Setup Basics.................................................................. 103
5.1.2 Getting Help................................................................... 104
5.1.3 In Case of Problems ...................................................... 104
5.1.4 Setup Variations ............................................................ 104
5.2 Main Menu............................................................................ 105
5.3 Advanced Menu.................................................................... 107
5.3.1 iSCSI Configuration ....................................................... 109
5.3.2 Option ROM Dispatch Policy ......................................... 116
5.3.3 Trusted Computing ........................................................ 117
5.3.4 CPU Configuration......................................................... 120
5.3.5 Server ME Configuration ............................................... 124
5.3.6 ACPI Settings ................................................................ 125
5.3.7 Serial Port Console Redirection .................................... 126
5.3.8 PCI Subsystem Settings................................................ 132
5.3.9 Network Stack Configuration......................................... 133
5.3.10 CSM Configuration ...................................................... 135
5.3.11 USB Configuration....................................................... 137
5.3.12 Onboard Device Configuration .................................... 139
5.3.13 S5 RTC Wake Settings................................................ 140
5.3.14 Super IO Configuration................................................ 142
5.3.15 Hardware Health Configuration ................................... 145
5.4 Chipset Menu ....................................................................... 148
5.4.1 North Bridge Configuration............................................ 149
5.4.2 South Bridge Configuration ........................................... 156
5.5 Server Management ............................................................. 160
5.5.1 System Event Log ......................................................... 162

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5.5.2 BMC Network Configuration.......................................... 163
5.6 Security................................................................................. 165
5.6.1 Secure Boot................................................................... 166
5.7 Boot ...................................................................................... 173
5.7.1 USB Device BBS Priorities ............................................ 175
5.7.2 Hard Drive BBS Priorities .............................................. 176
5.7.3 Add New Boot Option .................................................... 177
5.7.4 Delete Boot Option ........................................................ 178
5.8 Save & Exit ........................................................................... 179
Chapter 6: Diagnostics ................................................................ 181
6.1 Flash Utility ........................................................................... 181
6.2 AMIBIOS Post Code (Aptio) ................................................. 182
Appendix I: Cable Connection Tables ........................................ 189
Appendix II: Fan and Temp Sensors .......................................... 193
Appendix III: FRU Parts Table ..................................................... 197
Appendix IV: Technical Support ................................................. 199

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Chapter 1: Overview
1.1 About the TYAN GT24E-B5556
Congratulations on your purchase of the TYAN®GT24E-B5556, a highly optimized
rack-mountable barebone system. The GT24E-B5556 is designed to support single
Intel®Xeon E-2200/2100 Series, 9th/8th Gen. Intel Core i3, Intel Celeron G4900 Series
and Intel Pentium G5000 Series processor, and upto 128GB UDIMM ECC DDR4
2666/2400 memory. Leveraging advanced technology from Intel®, GT24E-B5556
server system is capable of offering scalable 32 and 64-bit computing, high bandwidth
memory design, providing a rich feature set and incredible performance, and
lightning-fast PCI-E bus implementation. The GT24E-B5556 not only empowers your
company in nowadays IT demand but also offers a smooth path for future application
usage.
TYAN®also offers the GT24E-B5556 in a version that can support up to four
hot-swap 2.5”/3.5” and two internal 2.5” SATA SSDs. The GT24E-B5556 uses
TYAN®’s latest chassis, featuring a robust structure and a solid mechanical
enclosure. All of this provides GT24E-B5556 the power and flexibility to meet the
needs of nowadays server application.
1.2 Product Model
The system boards within the Tyan barebone systems contain different features and
chipsets, which are defined by the following models:
B5556G24EV4HR-2T: Intel-based platform, support (4) hot-swap 2.5”/3.5”
SSD/HDD, (2) internal 2.5” SATA SSD
B5556G24EV4HR-2T-N: Intel-based platform, support (4) hot-swap
2.5”/3.5” SSD/HDD, (2) internal 2.5” SATA SSD

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1.3 Features
GT24E-B5556 (B5556G24EV4HR-2T)
System
Form Factor 1U Rackmount
Chassis Model GT24E
Dimension (D x W x
H)
25.4" x 17.2" x 1.72"
(645 x 436 x 43.6mm)
Motherboard Name S5556GM2NR-2T
Gross Weight 21 kg (46.5 lbs)
Net weight 15.5 kg (34.5 lbs)
Front Panel
Buttons (1) RST, (1) NMI, (1) ID,
(1) PWR w/ LED
LEDs (1) HDD, (1) ID, (3) LAN,
(1) BMC event
I/O Ports (2) USB 3.1 Gen1 ports
External Drive Bay
Q'ty / Type (4) 3.5"/2.5" Hot-Swap SSD/HDD
HDD Backplane
Support SAS 12Gb/s, SATA 6Gb/s
Supported HDD
Interface (4) SATA 6Gb/s
Internal Drive Bay
Type / Q'ty (2) 2.5" fixed SSD
(with height up to 9.5mm)
Supported HDD
Interface (2) SATA 6Gb/s
System Cooling
Configuration
FAN (4) 4028 fans
Air Duct (1) Air duct of CPU
Power Supply
Type RPSU
Input Range AC 100-240V/9A (x2)
Frequency 50-60 Hz
Output Watts 650 Watts
Efficiency 80 plus Platinum
Redundancy 1+1
Serviceability Hot-swap

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Processor
Q'ty / Socket Type (1) LGA1151
Supported CPU
Series
Intel Celeron G4900 Series
Processors and Intel Pentium
Processor G5000 Series / Intel
Xeon E-2200/2100 series
processors / 9th/8th Gen. Intel Core
i3 processors
Thermal Design
Power (TDP) Wattage Max up to 95W
Chipset PCH Intel C242
Memory
Supported DIMM Qty (4) DIMM slots
DIMM Type / Speed UDIMM ECC DDR4 2666/2400
Capacity Up to 128GB *Follow latest Intel
DDR4 Memory POR
Memory channel 2 Channels per CPU
Memory voltage 1.2V
Expansion Slots
PCI-E
(1) PCI-E Gen3 x8 slot
(1) PCI-E Gen3 x16 slot (HH / HL) or
(2) PCI-E Gen3 x8 slots (HH / HL) *
split by Mux.
Pre-install TYAN
Riser Card
(1) M7081-R8-1L riser card for (1)
PCI-E Gen3 x8 slot ,
(1) M5556-L16-2F riser card for (1)
FH/FL PCI-E Gen3 x16 slot or (2)
FH/FL PCI-E Gen3 x8 slots
LAN
Q'ty / Port (2) 10GbE ports,
(1) GbE port dedicated for IPMI
Controller Intel X550-AT2
PHY Realtek RTL8211E
Storage
SATA
Connector (2) SATA-DOM
Controller Intel C242
Speed 6.0 Gb/s
RAID RAID 0/1/10/5
(Intel RSTe)
sSATA
Connector (1) Mini-SAS HD
(4-ports)
Controller Intel C242
Speed 6.0 Gb/s
RAID RAID 0/1/10/5

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(Intel RSTe)
Graphic
Connector type D-Sub 15-pin
Resolution Up to 1920x1200
Chipset Aspeed AST2500
I/O Ports
USB (2) USB3.1 Gen1 ports (at front),
(2) USB3.1 Gen2 ports (at rear)
COM (1) DB-9 COM port
VGA (1) D-Sub 15-pin port
RJ-45 (2) 10GbE ports,
(1) GbE dedicated for IPMI
TPM (Optional) TPM Support Please refer to our TPM supported
list.
System Monitoring
Chipset Aspeed AST2500
Temperature Monitors temperature for CPU &
memory & system environment
Voltage Monitors voltage for CPU, memory,
chipset & power supply
LED
Over temperature warning
indicator, Fan & PSU fail LED
indicator
Others Watchdog timer support
Server Management
Onboard Chipset Onboard Aspeed AST2500
AST2500 iKVM
Feature
24-bit high quality video
compression, Supports storage over
IP and remote platform-flash, USB
2.0 virtual hub
AST2500 IPMI
Feature
IPMI 2.0 compliant baseboard
management controller (BMC),
10/100/1000 Mb/s MAC interface
BIOS
Brand / ROM size AMI, 32MB
Feature
Hardware Monitor, PXE boot support,
ACPI sleeping states S5, User
Configurable FAN PWM Duty Cycle,
Console Redirection, ACPI 6.1,
SMBIOS 3.1/PnP/Wake on LAN
Operating System OS supported list Please refer to our AVL support
lists.
Regulation FCC (SDoC) Class A