Ubiquiti Dream Machine Pro UDM-Pro User manual

Enterprise Security Gateway
and Network Appliance with
10G SFP+
Model: UDM-Pro

Introduction
Thank you for purchasing the Ubiquiti® UniFi® Dream
MachinePro. This Quick Start Guide is designed to guide you
through installation and also includes warrantyterms.
Package Contents
UniFi Dream Machine Pro
Power Cord Rack-Mount
Brackets (Qty. 2)
Bracket Screws
(Qty. 8)
Mounting Screws
(Qty. 4)
Cage Nuts
(Qty. 4)
Security Screw 2.5" HDD Screws
(Qty. 4)
Rubber Feet
(Qty. 4)
System Requirement
Either of the following is required:
• iOS or Android™ Mobile Device with UniFi App Installed
• Web Browser: Google Chrome (Other browsers may have
limited functionality)
IMPORTANT: We strongly recommend using UPS backup
and power regulation to prevent equipment damage due
to stability issues with local AC power.

Hardware Overview
LEDs
5 6 7 8 9 10
1 2 3 4
System LED
Color State Status
Bootup Animation Initializing
White Solid Device is ready to be configured
Flashing Device is booting up
Device is initializing/deinitializing
Heartbeat Firmware update in process
Blue Solid Device is configured and ready
Slow
Flashing
Client connected to device via
Bluetooth (BLE)
Off/White/
Blue
Flashing Device is in recovery mode.
The LED will cycle through a pattern
at one-second intervals, between
off, white, and blue.
HDD LED
Color State Status
White Flashing Indicates Read/Write Activity
Amber Steady Indicates HDD Error

State Status
RJ-45 Speed/
Link/Activity
LED (Ports
1 - 9)
Off No Link
Amber Link Established at 10/100Mbps
Flashing Indicates Activity
Green Link Established at 1Gbps
Flashing Indicates Activity
SFP+ Speed/
Link/Activity
LED (Ports
10 - 11)
Off No Link
Green Link Established at 1Gbps
Flashing Indicates Activity
White Link Established at 10Gbps
Flashing Indicates Activity
Item Description
HDD Bay Install a 3.5" or 2.5" HDD (not included) to
use the device as an NVR for UniFi Protect.
RJ45 LAN
(Ports 1 - 8)
The RJ45 ports support 10/100/1000
Ethernet connections. By default, they are set
to DHCP Server with the fallback IP address,
192.168.1.1/24.
RJ45 Internet
(Port 9)
The RJ45 port supports a 10/100/1000
Ethernet connection. Set to DHCP Client by
default.
SFP+ Internet
(Port 10)
The SFP+ port supports a 1/10G Ethernet
connection. Set to DHCP Client by default.
SFP+ LAN
(Port 11)
The SFP+ port supports a 1/10G Ethernet
connection. By default, it is set to DHCP
Server with the fallback IP address,
192.168.1.1/24.

Item Description
Reset Button
Resets to factory defaults. The device
should be running after bootup is complete.
Press and hold the Reset button for about
10seconds until the LED starts flashing and
then becomes solidly lit. After a few seconds,
the LED will turn off, and the device will
automatically reboot.
11
12 13
Item Description
USP RPS LED Reserved for future use.
USP RPS Input Reserved for future use.
Power Connect the included Power Cord to the
Power port.

Installation Requirements
• Phillips screwdriver
• Standard-sized, 19" wide rack with a minimum of 1U height
available
• For indoor applications, use Category 5 (or above) UTP
cabling approved for indoor use.
• For outdoor applications, shielded Category 5 (or above)
cabling should be used for all wired Ethernet connections
and should be grounded through the AC ground of the
power supply.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial-grade, shielded Ethernet cable from Ubiquiti.
For more details, visit: ui.com/toughcable
Note: Although the cabling can be located outdoors,
the UDM-Pro itself should be housed inside a
protective enclosure.
Before You Begin
Ensure the device is powered off before you install the 3.5" or
2.5" HDD (not included).
1.

2.
3.

4.

OR

5.

6.

Hardware Installation
1.
2.
OR

Connecting Power

Connecting to the Internet
For information about compatible fiber SFP modules, visit:
ubnt.link/UniFi_SFP_DAC_Compatibility
1.
OR

1000MbpsSM/SC20KMDDM
Tx1550nm/Rx1310nm
50

Connecting to the LAN
1.
50
2.
50

3.
50
1000MbpsSM/SC20KMDDM
Tx1550nm/Rx1310nm
4.
50
50

Configuration
You have the following options:
• Enable Bluetooth on your mobile device and use the UniFi
Network app.
• Use a computer connected to the UDM-Pro on a LAN port.
Go to “Chrome Instructions”.
UniFi Network App
1.

2.
1.5 m
1.5 m
3. Follow the on-screen instructions.