Ubiquiti UniFi Dream Machine Pro UDM-Pro User manual

UniFi Dream Machine Pro Rack-Mount Brackets (Qty. 2) Bracket Screws (Qty. 8)
Mounting Screws (Qty. 4) Cage Nuts (Qty. 4) Security Screw
2.5" HDD Screws (Qty. 4) Power Cord Rubber Feet (Qty. 4)
Package Contents
System Requirement
Either of the following is required:
iOS or Android™ Mobile Device with UniFi Network App Installed
Web Browser: Google Chrome (Other browsers may have limited functionality)
IMPORTANT: We strongly recommend using UPS backup and power
regulation to prevent equipment damage due to stability issues with local
AC power.
UDM-Pro Quick Start Guide

Touchscreen Display
HDD LED
RJ-45 Speed/Link/Activity LED (Ports 1 - 9)
SFP+ Speed/Link/Activity LED (Ports 10 - 11)
Hardware Overview
Bootup Animation Initializing.
Location Animation This indicates that you clicked Locate in the UniFi Controller software. The software will also display the
location of the device on the map.
Flashing White Indicates Read/Write Activity
Steady Amber Indicates HDD Error
Off No Link
Amber Link Established at 10/100
 Mbps
Flashing Indicates Activity
Green Link Established at 1
 Gbps
Flashing Indicates Activity
Off No Link
Green Link Established at 1  Gbps
UDM-Pro Quick Start Guide

HDD Bay
RJ45 LAN (Ports 1 - 8)
RJ45 Internet (Port 9)
SFP+ Internet (Port 10)
SFP+ LAN (Port 11)
Reset Button
USP RPS LED
USP Connect DC Input
Power Port
Flashing Indicates Activity
White Link Established at 10
 Gbps
Flashing Indicates Activity
Install a 3.5" or 2.5" HDD (not included) to use the device as an NVR for UniFi Protect.
The RJ45 ports support 10/100/1000 Ethernet connections. By default, they are set
to DHCP Server with the fallback IP address, 192.168.1.1/24.
The RJ45 port supports a 10/100/1000 Ethernet connection. Set to DHCP Client by
default.
The SFP+ port supports a 1/10G Ethernet connection. Set to DHCP Client by default.
The SFP+ port supports a 1/10G Ethernet connection. By default, it is set to DHCP
Server with the fallback IP address, 192.168.1.1/24.
Resets to factory defaults. The device should be running after bootup is complete.
Press and hold the Reset button for about 10 seconds until the display indicates that
the device has reset itself. After a few seconds, the LED will turn off, and the device
will automatically reboot.
Reserved for future use.
Reserved for future use.
Connect the included Power Cord to the Power port.
Installation Requirements
UDM-Pro Quick Start Guide

Phillips screwdriver
Standard-sized, 19" wide rack with a minimum of 1U height available
For indoor applications, use Category 5 (or above) UTP cabling approved for indoor
use.
For outdoor applications, shielded Category 5 (or above) cabling should be used for
all wired Ethernet connections and should be grounded through the AC ground of
the power supply.
We recommend that you protect your networks from harmful outdoor environments
and destructive ESD events with industrial-grade, shielded Ethernet cable from
Ubiquiti. For more details, visit: ui.com/toughcable
Note: Although the cabling can be located outdoors, the UDM-Pro itself
should be housed inside a protective enclosure.
Installing an HDD
Ensure the device is powered off before you install the 3.5" or 2.5" HDD (not included).
1.
2.
UDM-Pro Quick Start Guide

3.
4. 
UDM-Pro Quick Start Guide

UDM-Pro Quick Start Guide

OR
5.
6.
UDM-Pro Quick Start Guide

Removing an 3.5" HDD
1.
2.
Hardware Installation
UDM-Pro Quick Start Guide

1.
2. 
OR
UDM-Pro Quick Start Guide

Connecting Power
UDM-Pro Quick Start Guide

Connecting to the Internet
For information about compatible fiber SFP modules, visit:
ubnt.link/UniFi_SFP_DAC_Compatibility
UDM-Pro Quick Start Guide

OR
UDM-Pro Quick Start Guide

Connecting to the LAN
1.
UDM-Pro Quick Start Guide

2.
3.
UDM-Pro Quick Start Guide

4.
Configuration
You have the following options:
Enable Bluetooth on your mobile device and use the UniFi Network app.
Use a computer connected to the UDM-Pro on a LAN port. Go to “Chrome
Instructions” .
UniFi Network App
1. 
UDM-Pro Quick Start Guide

2.
3. Follow the on-screen instructions.
Chrome Instructions
Use the Chrome web browser to set up your device.
1. Ensure that your host system is on the same Layer  2 network as the UDM-Pro.
2. Launch the Chrome web browser and go to https://setup.ui.com
3. Follow the on-screen instructions of the Setup Wizard.
After you run the UniFi Setup Wizard, a login screen will appear for the UniFi Network
Controller management interface. Enter the Username and Password that you created
in the UniFi Setup Wizard. Then click Sign in.
UDM-Pro Quick Start Guide

You can manage your network and view network statistics using the UniFi Network
Controller management interface. For information on using the UniFi Network
Controller software, refer to the User Guide located on our website at:
ui.com/download/unifi
Specifications
UDM-Pro
Dimensions 442.4 x 43.7 x 285.6 mm
(17.42 x 1.72 x 11.24")
Weight 3.90 kg (8.60 lb)
With Mount Brackets 3.99 kg (8.80 lb)
Interfaces
Networking (8) 10/100/1000 RJ45 LAN Ports
(1) 10/100/1000 RJ45 WAN Ports
(1) 1/10G SFP+ LAN Port
(1) 1/10G SFP+ WAN Port
Management Ethernet In-Band
(1) Bluetooth BLE
Max. Power Consumption 33W
Power Method (1) Universal AC Input, 100 to 240VAC
(1) RPS DC Input
Power Supply Internal 50W/12V
Supported Voltage Range 100 - 240VAC
Display 1.3" Color Touch Panel
LED
System Status
HDD Activity
UDM-Pro Quick Start Guide

UDM-Pro
RJ45 Link/Speed/Activity
SFP+ Link/Speed/Activity
Processor Quad ARM Cortex-A57 Core at 1.7 GHz
System Memory 4 GB DDR4
On-Board Flash Storage 16 GB eMMC
Operating Temperature -10 to 40° C (14 to 104° F)
Operating Humidity 5 to 95% Noncondensing
Certifications CE, FCC, IC
Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in location that can be submerged by water.
WARNING: Avoid using this product during an electrical storm. There may be a remote
risk of electric shock from lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current requirements indicated
on the manufacturer’s label. Connection to a different power source than those specified may
result in improper operation, damage to the equipment or pose a fire hazard if the limitations
are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only
by a qualified service technician.
3. This equipment is provided with a detachable power cord which has an integral safety ground
wire intended for connection to a grounded safety outlet.
a. Do not substitute the power cord with one that is not the provided approved type. Never
use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the
grounding wire.
b. The equipment requires the use of the ground wire as a part of the safety certification,
modification or misuse can provide a shock hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there are questions about the
installation prior to connecting the equipment.
d. Protective earthing is provided by Listed AC adapter. Building installation shall provide
appropriate short-circuit backup protection.
e. Protective bonding must be installed in accordance with local national wiring rules and
regulations.
Limited Warranty
UDM-Pro Quick Start Guide

ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and,
where applicable, specify arbitration instead of jury trials or class actions.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions.
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operations of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This radio transmitter has been approved by FCC.
ISED Canada
CAN ICES-3(A)/NMB-3(A)
This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
This radio transmitter has been approved by ISED Canada.
CAN ICES-3(A)/NMB-3(A)
Le présent appareil est conforme aux CNR d’ISDE Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes :
1. l’appareil ne doit pas produire de brouillage;
2. l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
Le présent émetteur radio a été approuvé par ISDE Canada.
IMPORTANT NOTE
Radiation Exposure Statement
UDM-Pro Quick Start Guide

This equipment complies with radiation exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated with minimum distance 20 cm between the
radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
AVIS IMPORTANT
Déclaration sur l’exposition aux rayonnements
Cet équipement est conforme aux limites prévues pour l’exposition aux rayonnements dans un
environnement non contrôlé.
Lors de l’installation et de la mise en fonctionnement de l’équipement, assurez-vous qu’il y ait
une distance minimale de 20 cm entre l’élément rayonnant et vous.
Cet émetteur ne doit être installé à proximité d’aucune autre antenne ni d’aucun autre
émetteur, et ne doit être utilisé conjointement à aucun autre de ces appareils.
Australia and New Zealand
Warning: This equipment is compliant with Class A of CISPR 32. In a residential
environment this equipment may cause radio interference.
Brazil
Nota: Este equipamento não tem direito à proteção contra interferência prejudicial e não
pode causar interferência em sistemas devidamente autorizados.
CE Marking
CE marking on this product represents the product is in compliance with all directives that are
applicable to it.
Country List
AT BE BG CY CZ DE DK EE EL ES FI FR HR HU
IE IT LV LT LU MT NL PL PT RO SE SI SK UK
BFWA (Broadband Fixed Wireless Access) members noted in blue
Note: This device meets Max. TX power limit per ETSI regulations.
The following apply to products that operate in the 5 GHz frequency range:
Note: This device is restricted to indoor use only when operating in the 5150 - 5350 MHz
frequency range within all member states.
UDM-Pro Quick Start Guide