Ubiquiti USG-PRO-4 User manual

USG-PRO-4 Quick Start Guide
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UniFi Security Gateway Pro Power Cord Mounting Screws (Qty. 4)
Cage Nuts (Qty. 4)
Package Contents
Installation Requirements
Phillips screwdriver
Standard-sized, 19” wide rack with a minimum of 1U height available
For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
For outdoor applications, shielded Category 5 (or above) cabling should be used for all
wired Ethernet connections and should be grounded through the AC ground of the power
supply.
We recommend that you protect your networks from harmful outdoor environments and
destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti. For
more details, visit: ui.com/toughcable
Note: Although the cabling can be located outdoors, the UniFi Gateway itself should
be housed inside a protective enclosure.
IMPORTANT: We strongly recommend using UPS backup and power regulation to
USG-PRO-4 Quick Start Guide

USG-PRO-4 Quick Start Guide
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System LED
Console Port
USB Port
LAN / WAN / SFP Speed/Link/Act LED
prevent equipment damage due to stability issues with local AC power.
UniFi Controller System Requirements
Linux, Mac OS X, or Microsoft Windows 7/8/10
Java Runtime Environment 1.6 (or above)
Web Browser: Google Chrome (Other browsers may have limited functionality)
UniFi Controller software v4.8 or higher (available at: ui.com/download/unifi)
Hardware Overview
Click here for detailed descriptions.
RJ45 serial console port for Command Line Interface (CLI) management. Use an RJ45-to-
DB9 serial console cable, also known as a rollover cable, to connect the Console port to
your computer. Then configure the following settings as needed:
Baud rate 115200
Data bits 8
Parity NONE
Stop bits 1
Flow control NONE
Reserved for future use.
Off No Link

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LAN (Ports 1 - 2)
WAN (Ports 1 - 2)
SFP (Ports 1 - 2)
Reset Button
Amber
Link Established at 10/100 Mbps
Flashing Indicates Activity
Green
Link Established at 1000 Mbps
Flashing Indicates Activity
RJ45 ports support 10/100/1000 Ethernet connections. By default, the LAN1 port is set to
DHCP Server, and its IP address is 192.168.1.1/24.
RJ45 ports support 10/100/1000 Ethernet connections. A WAN port is active only if the
corresponding SFP port is empty. By default, the WAN1 port is set to DHCP Client.
SFP ports are hot-swappable and support 10/100/1000 fiber SFP modules. If an SFP
module is plugged in, then the SFP port is active, and the corresponding WAN port is
deactivated. By default, the SFP1 port is set to DHCP Client.
Resets to factory defaults. The UniFi Gateway should be running after bootup is complete.
Press and hold the Reset button for about 10 seconds until the right LED on the WAN2
port starts flashing and then becomes solidly lit. After a few seconds, the LED will turn off,
and the UniFi Gateway will automatically reboot.
Hardware Installation
1.

USG-PRO-4 Quick Start Guide
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2.
OR

USG-PRO-4 Quick Start Guide
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USG-PRO-4 Quick Start Guide
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3.
Connecting Ethernet

USG-PRO-4 Quick Start Guide
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Using SFP Ports
1.

USG-PRO-4 Quick Start Guide
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2.

USG-PRO-4 Quick Start Guide
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Note: The corresponding WAN port will be deactivated.
3.
For information about compatible fiber SFP modules, visit: community.ubnt.com/unifi
Software Installation
Download the latest version of the UniFi Controller software at: ui.com/download/unifi
From a management station connected to the same Layer-2 network, launch the installer and
follow the on-screen instructions.
Note: If you already have UniFi Controller v4.8 or higher installed, go to the section,
Adopting the UniFi Gateway.
After you have installed the software and run the UniFi Installation Wizard, a login screen will
appear for the UniFi Controller management interface. Enter the username and password
that you created and click Sign In.

USG-PRO-4 Quick Start Guide
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You can manage your network and view network statistics using the UniFi Controller
management interface. For information on using the UniFi Controller software, refer to the
User Guide located on our website at: ui.com/download/unifi
Adopting the UniFi Gateway
1. From the UniFi Controller dashboard, click Devices in the left menu bar.

USG-PRO-4 Quick Start Guide
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2. Locate the UniFi Gateway in the list of devices under the Model column. Click Adopt.
3. The System LED on the UniFi Gateway will turn blue to confirm that it is successfully
adopted.
Optional WAN Port Configuration via Layer 3
By default, the WAN1 port is set to DHCP so it can be assigned network settings by the service
provider. To change the setting, connect a computer directly (or through a switch) to the
LAN1 port of the UniFi Gateway.
1. From a web browser, go to: https://setup.ui.com
2. Enter your Username and Password. Click Sign In.

USG-PRO-4 Quick Start Guide
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Note: If the UniFi Gateway has not been adopted by a UniFi Controller, the login
window will be skipped and the Setup window will appear.
3. Click Edit Configuration to configure the WAN1 port as DHCP, Static IP, or PPPoE.
For information on using the UniFi Controller software, refer to the User Guide located on our
website at: ui.com/download/unifi
Specifications
USG-PRO-4
Dimensions 484 x 44 x 164 mm
(19.06 x 1.73 x 6.46")
Weight 2.30 kg
(5.07 lb)
Networking Interfaces
Serial Console Port (1) RJ45 Serial Port

USG-PRO-4 Quick Start Guide
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Data Ports (2) 10/100/1000 RJ45 Ports
(2) 10/100/1000 RJ45/SFP Combination Ports
Max. Power Consumption 40W
Power Supply Internal AC/DC Power Adapter, 60W (24V, 2.5A)
Supported Voltage Range 110 - 240VAC
LEDs
System Status
Data Ports Speed/Link/Activity
Layer 3 Forwarding Performance
Packet Size: 64 Bytes 2,400,000 pps
Packet Size: 512 Bytes or Larger 4 Gbps (Line Rate)
Processor Dual-Core 1 GHz, MIPS64 with Hardware Acceleration for
Packet Processing
System Memory 2 GB DDR3 RAM
On-Board Flash Storage 4 GB
Rackmount Yes
Operating Temperature -10 to 45° C (14 to 113° F)
Operating Humidity 10 to 90% Noncondensing
Certifications CE, FCC, IC
Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Failure to provide proper ventilation may cause fire hazard. Keep at least 20 mm of
clearance next to the ventilation holes for adequate airflow.
WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or
moisture.
WARNING: Do not use this product in location that can be submerged by water.
WARNING: Avoid using this product during an electrical storm. There may be a remote risk of
electric shock from lightning.
Electrical Safety Information

USG-PRO-4 Quick Start Guide
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1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the
manufacturer’s label. Connection to a different power source than those specified may result in
improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only by a
qualified service technician.
3. This equipment is provided with a detachable power cord which has an integral safety ground wire
intended for connection to a grounded safety outlet.
a. Do not substitute the power cord with one that is not the provided approved type. Never use an
adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the safety certification, modification
or misuse can provide a shock hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there are questions about the installation prior
to connecting the equipment.
d. Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate
short-circuit backup protection.
e. Protective bonding must be installed in accordance with local national wiring rules and regulations.
Limited Warranty
ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where
applicable, specify arbitration instead of jury trials or class actions.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operations of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
ISED Canada
CAN ICES-3(A)/NMB-3(A)
Australia and New Zealand

USG-PRO-4 Quick Start Guide
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Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this
equipment may cause radio interference.
CE Marking
CE marking on this product represents the product is in compliance with all directives that are applicable
to it.
WEEE Compliance Statement
Declaration of Conformity
Online Resources
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