Ubiquiti sunMAX SM-SG User manual

Solar Gateway™
Model: SM-SG

Introduction
Thank you for purchasing the Ubiquiti Networks® sunMAX™
Solar Gateway™. This Quick Start Guide is designed to guide
you through the installation and setup of this product. It also
includes safety instructions and warranty terms.
Package Contents
Solar Gateway™
Model: SM-SG
Solar
Gateway
AC Disconnect
Tool
Unlock
Tool
Quick Start
Guide
Hardware Overview
Ports
Ethernet Port This Ethernet port is used to connect the Solar
Gateway to your network router or DHCP server.
Reset Button This button resets the Solar Gateway back to
factory defaults. Press and hold the Reset button for more than
10 seconds while the Solar Gateway is powered on.
Ethernet Port Reset Button

Power LED
Inverter Activity LED
Network Activity LED
Output (to
AC trunkcable)
Input (from
Microinverter)
LEDs
Power The Power LED will light steady green when
the device is connected to a power source. The LED
may change color during general system activity.
Network Activity The Network Activity LED will
light steady green when the network and cloud are
connected. It will light red if a network connection
cannot be established.
Inverter Activity The Inverter Activity LED will light
steady green if all Microinverters are detected. It will
light yellow if one or more of the Microinverters are
missing and light red if errors are detected on any of
the Microinverters.
Connectors
The Solar Gateway has two external connectors.
Input Connects the Solar Gateway to the Microinverter.
Output Connects the AC trunk cable to the Solar Gateway.

Solar Gateway Installation
WARNING: Before installing this product,
disconnect the solar system from the grid or any
source of power to prevent shock or damage.
1. Tilt the Solar Gateway forward and attach it to the
ACModule by hooking it underneath the outer edge and
rotating it down until it sits firmly against the panel.
AC Module
Solar Gateway
2. Use the AC Disconnect Tool to disconnect the AC trunk
cable from the Microinverter.
Microinverter
AC Trunk Cable
AC Disconnect Tool

3. Connect the AC trunk cable (previously connected to the
Microinverter) to the Output port on the Solar Gateway.
4. Connect the Input cable from the Solar Gateway to the
four-prong connector on the Microinverter.

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Setting Up the Solar Gateway
The sunMAX Install app allows you to set up the Solar Gateway
on your network to manage and gather real-time information
about your solar array.
5. Download the sunMAX Install app from the App Store (iOS)
or Google Play™(Android).
6. Launch the sunMAX Install app and type your username
and password into their corresponding fields. (Note:
These credentials are created when you register online at
https://account.ubnt.com/login.)
7. Tap Sign In to sign in to the mobile app.
8. Tap Install to select a customer site to view or install.

9. When the Site Dashboard screen appears, tap Gateway.
10. When prompted for a connection type to your local
network, tap Ethernet.

11. Connect an Ethernet cable to your Solar Gateway by
performing steps a-c and tap Next when finished.
a. Remove the Port Cover from the Solar Gateway and
remove the Cable Feed Plug from the Port Cover.
Cable Feed Plug
Port Cover

b. Connect an Ethernet cable from your home network to
the Ethernet Port on the Solar Gateway.
Ethernet Port
c. Replace the Port Cover.

12. Tap Scan QR to pair the Solar Gateway with the current
customer site information.
13. Scan the QR code to complete the pairing process.