Ubiquiti USG-PRO-4 User manual

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UniFi Security Gateway Pro Power Cord Mounting Screws (Qty. 4)
Cage Nuts (Qty. 4)
Package Contents
Installation Requirements
Phillips screwdriver
Standard-sized, 19” wide rack with a minimum of 1U height available
For indoor applications, use Category 5 (or above) UTP cabling approved for
indoor use.
For outdoor applications, shielded Category 5 (or above) cabling should be
used for all wired Ethernet connections and should be grounded through the
AC ground of the power supply.
We recommend that you protect your networks from harmful outdoor
environments and destructive ESD events with industrial-grade, shielded
Ethernet cable from Ubiquiti. For more details, visit: ui.com/toughcable
Note: Although the cabling can be located outdoors, the UniFi Gateway
itself should be housed inside a protective enclosure.
IMPORTANT: We strongly recommend using UPS backup and power
regulation to prevent equipment damage due to stability issues with local
AC power.
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System LED
Console Port
USB Port
LAN / WAN / SFP Speed/Link/Act LED
System Requirements
Linux, Mac OS X, or Microsoft Windows 7/8/10
Java Runtime Environment 1.6 (or above)
Web Browser: Google Chrome (Other browsers may have limited functionality)
UniFi Network Application v4.8 or higher (available at: ui.com/download/unifi)
Hardware Overview
Click here for detailed descriptions.
RJ45 serial console port for Command Line Interface (CLI) management. Use
an RJ45-to-DB9 serial console cable, also known as a rollover cable, to
connect the Console port to your computer. Then configure the following
settings as needed:
Baud rate 115200
Data bits 8
Parity NONE
Stop bits 1
Flow control NONE
Reserved for future use.
Off No Link
Amber
Link Established at 10/100 Mbps
Flashing Indicates Activity
Green Link Established at 1000 Mbps
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LAN (Ports 1 - 2)
WAN (Ports 1 - 2)
SFP (Ports 1 - 2)
Reset Button
Flashing Indicates Activity
RJ45 ports support 10/100/1000 Ethernet connections. By default, the LAN1
port is set to DHCP Server, and its IP address is 192.168.1.1/24.
RJ45 ports support 10/100/1000 Ethernet connections. A WAN port is active
only if the corresponding SFP port is empty. By default, the WAN1 port is set to
DHCP Client.
SFP ports are hot-swappable and support 10/100/1000 fiber SFP modules. If
an SFP module is plugged in, then the SFP port is active, and the
corresponding WAN port is deactivated. By default, the SFP1 port is set to
DHCP Client.
Resets to factory defaults. The UniFi Gateway should be running after bootup
is complete. Press and hold the Reset button for about 10 seconds until the
right LED on the WAN2 port starts flashing and then becomes solidly lit. After a
few seconds, the LED will turn off, and the UniFi Gateway will automatically
reboot.
Hardware Installation
1.
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2.
OR
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3.
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Connecting Ethernet
Using SFP Ports
1.
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2.
Note: The corresponding WAN port will be deactivated.
3.
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For information about compatible fiber SFP modules, visit:
community.ubnt.com/unifi
Specifications
USG-PRO-4
Dimensions 484 x 44 x 164 mm
(19.06 x 1.73 x 6.46")
Weight 2.30 kg
(5.07 lb)
Networking Interfaces
Serial Console Port (1) RJ45 Serial Port
Data Ports (2) 10/100/1000 RJ45 Ports
(2) 10/100/1000 RJ45/SFP Combination Ports
Max. Power Consumption 40W
Power Supply Internal AC/DC Power Adapter, 60W (24V, 2.5A)
Supported Voltage Range 110 - 240VAC
LEDs
System Status
Data Ports Speed/Link/Activity
Layer 3 Forwarding Performance
Packet Size: 64 Bytes 2,400,000 pps
Packet Size: 512 Bytes or
Larger
4 Gbps (Line Rate)
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USG-PRO-4
Processor Dual-Core 1 GHz, MIPS64 with Hardware
Acceleration for Packet Processing
System Memory 2 GB DDR3 RAM
On-Board Flash Storage 4 GB
Rackmount Yes
Operating Temperature -10 to 45° C (14 to 113° F)
Operating Humidity 10 to 90% Noncondensing
Certifications CE, FCC, IC
Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Failure to provide proper ventilation may cause fire hazard. Keep at
least 20 mm of clearance next to the ventilation holes for adequate airflow.
WARNING: To reduce the risk of fire or electric shock, do not expose this product to
rain or moisture.
WARNING: Do not use this product in location that can be submerged by water.
WARNING: Avoid using this product during an electrical storm. There may be a
remote risk of electric shock from lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current requirements
indicated on the manufacturer’s label. Connection to a different power source than those
specified may result in improper operation, damage to the equipment or pose a fire
hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be
provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has an integral safety
ground wire intended for connection to a grounded safety outlet.
a. Do not substitute the power cord with one that is not the provided approved type.
Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity
of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the safety certification,
modification or misuse can provide a shock hazard that can result in serious injury or
death.
c. Contact a qualified electrician or the manufacturer if there are questions about the
installation prior to connecting the equipment.
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d. Protective earthing is provided by Listed AC adapter. Building installation shall provide
appropriate short-circuit backup protection.
e. Protective bonding must be installed in accordance with local national wiring rules and
regulations.
Limited Warranty
ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis,
and, where applicable, specify arbitration instead of jury trials or class actions.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions.
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operations of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
ISED Canada
CAN ICES-3(A)/NMB-3(A)
Australia and New Zealand
Warning: This equipment is compliant with Class A of CISPR 32. In a residential
environment this equipment may cause radio interference.
CE Marking
CE marking on this product represents the product is in compliance with all directives that
are applicable to it.
WEEE Compliance Statement
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Declaration of Conformity
Online Resources
© 2022 Ubiquiti Inc. All rights reserved.
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