Ubiquiti UniFi US-24-500W User manual

Managed PoE+ Gigabit
Switch with SFP
Models: US-24-250W, US-24-500W
1G

Introduction
Thank you for purchasing the Ubiquiti Networks® UniFi®
Switch with SFP. The UniFi Controller software and User Guide
are available for download at: downloads.ubnt.com/unifi
This Quick Start Guide is designed to guide you through the
installation and show you how to access the Configuration
Interface. This Quick Start Guide also includes the warranty
terms, and is for use with the UniFi Switch with SFP,
modelUS‑24‑250W or US‑24‑500W. (The hardware description
and installation instructions are the same for both models.)
Package Contents
1G
UniFi Switch
ManagedPoE+ Gigabit
Switchwith SFP
Models:US-24-250W, US-24-500W
1G
Power Cord Mounting Screws
(#10‑32 x 5/8", Qty. 4)
Cage Nuts
(#10‑32 x 5/8", Qty. 4)
Quick Start
Guide
System Requirements
• Linux, MacOSX, or Microsoft Windows 7/8
• Java Runtime Environment 1.6 (or above)
• Web Browser: Mozilla Firefox, Google Chrome, or Microsoft
Internet Explorer 8 (or above)
TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the customer’s
responsibility to follow local country regulations and indoor cabling requirements.

Network Topology Requirements
• A DHCP‑enabled network for the UniFi Switch to obtain an
IPaddress (connected devices will also obtain IP addresses
after deployment)
• A management station running the UniFi Controller
software, located either on‑site and connected to the same
Layer2 network, or off‑site in a cloud or NOC
or
UniFi Switch
UniFi
Security
Gateway
Internet
UAP-AC UAP-PRO
LAN
WAN
O-Site
Cloud/NOC
On-Site
Management
Station
NetworkHealth
www WAN LAN
WLAN
VOIP
www WAN LAN WLAN VOIP
IP
DNS
GATEWAY
ACTIVECLIENTS
DOWN
UP
SWITCHES
USERS
GUESTS
DOWN
UP
APS
USERS
GUESTS
DOWN
UP
PHONES
EXTENSION
CALLSIN
CALLSOUT
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX 192
0
0
0
0
0
0
162
2
0
0
0
30
4
3
6
0
DASHBOARD
MAP
DEVICES
CLIENTS
CALLS
STATISTICS
INSIGHTS
SETTINGS
CURRENTSITE
Default
REFRESHRATE
2minutes
NetworkHealth
www WAN LAN
WLAN
VOIP
www WAN LAN WLAN VOIP
IP
DNS
GATEWAY
ACTIVECLIENTS
DOWN
UP
SWITCHES
USERS
GUESTS
DOWN
UP
APS
USERS
GUESTS
DOWN
UP
PHONES
EXTENSION
CALLSIN
CALLSOUT
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX 192
0
0
0
0
0
0
162
2
0
0
0
30
4
3
6
0
DASHBOARD
MAP
DEVICES
CLIENTS
CALLS
STATISTICS
INSIGHTS
SETTINGS
CURRENTSITE
Default
REFRESHRATE
2minutes
1G
UAP-Outdoor+
Sample Network Diagram
All UniFi devices support off‑site management controllers.
For setup details, refer to the User Guide on the website:
documentation.ubnt.com/unifi

Hardware Overview
Front Panel System LED
1G
System
State Status
White Factory defaults, waiting for integration.
Flashing White Initializing.
Alternating
White/Blue
Device is busy; do not use or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Blue Successfully integrated into a network
and working properly.
Flashing Blue
This is used to locate a device.
When you click Locate in the UniFi
Controller software, the System LED
will flash blue. The software will also
display the location of the UniFi Switch
on the map.

Front Panel Port LEDs
1G
RJ45: PoE RJ45: Speed/Link/Act
1G
SFP: Speed/Link/Act
LED State Status
RJ45 1‑24
PoE
Off No PoE
Amber IEEE 802.3af/802.3at
Green 24V Passive
Speed/
Link/
Act
Off No Link
Amber
Link Established at
10/100Mbps
Flashing Indicates Activity
Green
Link Established at
1000Mbps
Flashing Indicates Activity
SFP 1‑2
Speed/
Link/
Act
Off No Link
Green Link Established at 1Gbps
Flashing Indicates Activity

Front Panel Ports
1G
RJ45 1-24 SFP 1-2
Port Description
RJ45 1‑24 RJ45 ports support Power over Ethernet (PoE)
and 10/100/1000 Ethernet connections.
SFP 1‑2 Hot‑swappable SFP ports support 1 Gbps
connections.
Front Panel Button
Reset
1G
Button Description
Reset
This button serves two functions for the
UniFi Switch:
• Restart Press and release the Reset
button quickly.
• Restore to Factory Default
Settings Press and hold the Reset button
for more than five seconds.
*640-00083-02*
640-00083-02

Back Panel
CONSOLE
Mounting Holes
Power
Mounting Holes
Console
Port Description
Console
RJ45 serial console port for Command
Line Interface (CLI) management. Use an
RJ45‑to‑DB9, serial console cable, also
known as a rollover cable, to connect
the Console port to your computer. Then
configure the following settings as needed:
• Baud rate 115200
• Data bits 8
• Parity NONE
• Stop bits 1
• Flow control NONE
Note: There are fans and ventilation holes on the sides of
the UniFi Switch.
Installation Requirements
• Phillips screwdriver
• Standard‑sized, 19" wide rack with a minimum of 1U height
available
• For indoor applications, use Category 5 (or above) UTP
cabling approved for indoor use.
• For outdoor applications, shielded Category 5 (or above)
cabling should be used for all wired Ethernet connections
and should be grounded through the AC ground of the
power supply.
We recommend that you protect your outdoor networks
from the most brutal environments and devastating ESD
attacks with industrial‑grade shielded Ethernet cable,
TOUGHCable™, from Ubiquiti Networks. For more details,
visit: www.ubnt.com/toughcable
Note: Although the cabling can be located outdoors,
the UniFi Switch itself should be housed inside a
protective enclosure.

Hardware Installation
1. Connect the Power Cord to the Power port of the
UniFiSwitch.
2. Attach the UniFi Switch to the rack using the four Mounting
Screws. (If the rack has square slots, then use the Cage Nuts
with the Mounting Screws.)
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 18 20 22 24
SFP1
SFP2
Note: Keep 20 mm of clearance next to the
ventilation holes for adequate airflow.

3. Connect the other end of the Power Cord to a power outlet.
Connecting Ethernet
1. Connect an Ethernet cable from your computer or host
system to any port of UniFi Switch.
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 18 20 22 24
SFP1
SFP2
2. Connect Ethernet cables from the Ethernet ports of your
devices to the other numbered ports of the UniFi Switch.
Note: The PoE settings for ports 1-24 are set to
auto‑sensing PoE+ by default, so 802.3af/at devices
can be plugged in and automatically receive PoE. For
instructions on how to enable 24V passive PoE, refer
to the Configuring PoE Settings section.

Using SFP Ports
To use an SFP port:
1. Remove the protective plug covering the SFP port.
2. Plug a compatible fiber module into the SFP port.
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 18 20 22 24
SFP1
SFP2
1000MbpsSM/SC 20KM DDM
Tx1550nm/Rx1310nm
3. Connect a fiber optic cable to the fiber module. Then
connect the other end of the cable to another fiber device.
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 18 20 22 24
SFP1
SFP2
50
For information about compatible fiber SFP modules, visit:
community.ubnt.com/unifi