Ubiquiti ES-24-250W User manual

Managed PoE+ Gigabit Switch
with SFP
Models: ES-24-250W, ES-24-500W

Introduction
Thank you for purchasing the Ubiquiti Networks® EdgeSwitch™.
This Quick Start Guide is designed to guide you through the
installation and show you how to access the Configuration
Interface. This Quick Start Guide also includes the warranty
terms, and is for use with the EdgeSwitch, modelES‑24‑250W
or ES‑24‑500W. (The hardware description and installation
instructions are the same for both models.)
Package Contents
24V
EdgeSwitch
Managed PoE+ Gigabit Switch
with SFP
Models: ES-24-250W, ES-24-500W
Power Cord Mounting Screws
(#10‑32 x 5/8", Qty. 4)
Cage Nuts
(#10‑32 x 5/8", Qty. 4)
Quick Start
Guide
TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the customer’s
responsibility to follow local country regulations, including operation within legal frequency
channels, output power, indoor cabling requirements, and Dynamic Frequency Selection
(DFS) requirements.

Installation Requirements
• Phillips screwdriver
• Standard‑sized, 19" wide rack with a minimum of 1U height
available
• For indoor applications, use Category 5 (or above) UTP
cabling approved for indoor use.
• For outdoor applications, shielded Category 5 (or above)
cabling should be used for all wired Ethernet connections
and should be grounded through the AC ground of the
power supply.
We recommend that you protect your outdoor networks
from the most brutal environments and devastating ESD
attacks with industrial‑grade shielded Ethernet cable,
TOUGHCable™, from Ubiquiti Networks. For more details,
visit: www.ubnt.com/toughcable
Note: Although the cabling can be located outdoors,
the EdgeSwitch itself should be housed inside a
protective enclosure.
Hardware Overview
Front Panel LEDs
System
RJ45: PoE RJ45: Speed/Link/Act

SFP: Speed/Link/Act
LED State Status
System
White Ready for Use
Blue
Bootup in Progress
Flashing Indicates Reset
to Factory Defaults
RJ45 1‑24
PoE
Off No PoE
Amber IEEE 802.3af/802.3at
Green 24V Passive
Speed/
Link/
Act
Off No Link
Amber
Link Established at
10/100Mbps
Flashing Indicates Activity
Green
Link Established at
1000Mbps
Flashing Indicates Activity
SFP 1‑2
Speed/
Link/
Act
Off No Link
Green Link Established at 1Gbps
Flashing Indicates Activity

Front Panel Button
Reset
Button Description
Reset
There are two methods to reset the
EdgeSwitch to factory defaults:
Runtime Reset (Recommended)
The EdgeSwitch should be running after
bootup is complete, and the System LED
is white. Press and hold the Reset button.
The EdgeSwitch will reboot, and the System
LED becomesblue after three seconds.
Continue to hold the Reset button for
about 15seconds until the System LED
flashes blue for two seconds. This indicates
that the EdgeSwitch has reset to its
factorydefaults.
Power‑on Reset
1. Disconnect the Power Cord from the
EdgeSwitch.
2. While connecting the Power Cord to
the EdgeSwitch, hold the Reset button
for about 15seconds until the System
LED flashes blue for two seconds. This
indicates that the EdgeSwitch has reset
to its factory defaults.

Front Panel Ports
RJ45 1-24 SFP 1-2
Interface Description
RJ45 1‑24 RJ45 ports support Power over Ethernet
(PoE) and 10/100/1000 Ethernet connections.
SFP 1‑2 Hot‑swappable SFP ports support 1 Gbps
connections.
Back Panel
Mounting Holes
Power
Mounting Holes
Side Panels
Ventilation Holes
Fans
*640-00102-04*
640-00102-04

Hardware Installation
1. Connect the Power Cord to the Power port of the
EdgeSwitch.
2. Attach the EdgeSwitch to the rack using the four Mounting
Screws. (If the rack has square slots, then use the Cage Nuts
with the Mounting Screws.)
Note: Keep 20 mm of clearance next to the
ventilation holes for adequate airflow.

3. Connect the other end of the Power Cord to a power outlet.
Connecting Ethernet
1. Connect an Ethernet cable from your computer or host
system to any port of the EdgeSwitch.
2. Connect Ethernet cables from the Ethernet ports of your
devices to the numbered ports of the EdgeSwitch.
Note: The PoE settings for ports 1-24 are set to
PoE+auto by default, so 802.3af/at devices can
be plugged in and automatically receive PoE. For
instructions on how to enable 24V passive PoE,
refer to the Configuring PoE Settings section on the
backpage.

Using SFP Ports
To use an SFP port:
1. Remove the protective plug covering the SFP port.
2. Plug a compatible fiber module into the SFP port.
1000Mbps SM/SC 20KM DDM
Tx1550nm/Rx1310nm
3. Connect the fiber optic cable to the fiber module. Then
connect the other end of the cable to another fiber device.
50
For information about compatible fiber SFP modules, visit:
community.ubnt.com/edgemax

Accessing the Configuration Interface
The EdgeSwitch is set to DHCP by default, so it will try to
automatically obtain an IP address. If that fails, then it will use
the default fallback IP address, 192.168.1.2. Proceed to the
appropriate section, DHCP or Fallback IP Address:
DHCP
Use one of the following methods:
• Set up the DHCP server to provide a specific IP address to
the EdgeSwitch based on its MAC address (on the label).
• Let the EdgeSwitch obtain an IP address and then check the
DHCP server to see which IP address was assigned.
To log in, follow these steps:
1. Launch your web browser. Type the appropriate IP address
in the address field. Press enter (PC) or return (Mac).
2. The login screen will appear. Enter ubnt in the Username
and Password fields. Read the Ubiquiti License Agreement,
and check the box next to I agree to the terms of this License
Agreement to accept it. Click Login.
The EdgeSwitch Configuration Interface will appear. Customize
additional settings as needed. For more information on PoE
configuration, refer to the Configuring PoE Settings section on
the back page.

Fallback IP Address
1. Ensure that your computer (or other host machine) is
connected to the EdgeSwitch.
2. Configure the Ethernet adapter on your host system with a
static IP address on the 192.168.1.x subnet.
3. Launch your web browser. Type the appropriate IP address
in the address field (192.168.1.2 is the default fallback IP
address). Press enter (PC) or return (Mac).
4. The login screen will appear. Enter ubnt in the Username
and Password fields. Read the Ubiquiti License Agreement,
and check the box next to I agree to the terms of this License
Agreement to accept it. Click Login.

5. The EdgeSwitch Configuration Interface will appear. Go to
System > Connectivity > IPv4.
6. Change the IP Address to a unique IP address or select
DHCP on the IPv4 tab. Click Submit.
Note: If you change the IP settings, then the session
will be cut off, and you will need to reconnect to the
EdgeSwitch using the new IP address.
Customize additional settings as needed. For more information
on PoE configuration, refer to the Configuring PoE Settings
section on the back page.

Configuring PoE Settings
The PoE settings for ports 1-24 are set to PoE+ auto by default,
so 802.3af/at devices can be plugged in and automatically
receive PoE.
WARNING: Before activating 24V passive PoE, ensure
that the connected device supports PoE and the
suppliedvoltage.
1. Go to PoE > PoE Configuration.
2. Select the Ethernet port you want to configure. Then
clickEdit.
3. Select the appropriate mode: Off, PoE+ auto, or
24Vpassive from the PoE Mode drop‑down menu.
ThenclickSubmit.
For more information, refer to the EdgeSwitch documentation,
which is available at documentation.ubnt.com/edgemax

Specifications
EdgeSwitch
Dimensions 485.04 x 44.45 x 285.6 mm (19.1 x 1.75 x 11.24")
Weight
ES‑24‑250W
ES‑24‑500W
4.7 kg (10.4 lb)
4.8 kg (10.6 lb)
Total Non‑Blocking Line Rate 26 Gbps
Max. Power Consumption
ES‑24‑250W
ES‑24‑500W
250W
500W
Power Method 100‑240VAC/50‑60 Hz, Universal Input
Power Supply
ES‑24‑250W
ES‑24‑500W
AC/DC, Internal, 250W DC
AC/DC, Internal, 500W DC
Certications CE, FCC, IC
Rack‑Mount Yes, 1U High
ESD/EMP Protection Air: ± 24 kV, Contact: ± 24 kV
Operating Temperature ‑5 to 40° C (23 to 104° F)
Operating Humidity 5 to 95% Noncondensing
Shock and Vibration ETSI300‑019‑1.4 Standard
LEDs Per Port
RJ45 Data Ports PoE, Speed/Link/Activity
SFP Data Ports Speed/Link/Activity
Interfaces
Networking Interfaces (24) 10/100/1000 Mbps RJ45 Ethernet Ports
(2) 1 Gbps SFP Ethernet Ports
Management Interface Ethernet In/Out Band
PoE Per Port
PoE Interfaces POE+ IEEE 802.3af/at (Pins 1, 2+; 3, 6‑)
24VDC Passive PoE (Pins 4, 5+; 7, 8‑)
Max. PoE+ Wattage per
Port by PSE 34.2W
Voltage Range 802.3at
Mode 50–57V
Max. Passive PoE Wattage
per Port 17W
24V Passive PoE Voltage
Range 20‑27V

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in location that can
be submerged by water.
WARNING: Avoid using this product during an electrical
storm. There may be a remote risk of electric shock from
lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a
different power source than those specified may result in improper
operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service
should be provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has
an integral safety ground wire intended for connection to a grounded
safety outlet.
a. Do not substitute the power cord with one that is not the provided
approved type. Never use an adapter plug to connect to a 2‑wire
outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the
safety certification, modification or misuse can provide a shock
hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there
are questions about the installation prior to connecting the
equipment.
d. Protective earthing is provided by Listed AC adapter. Building
installation shall provide appropriate short‑circuit backup
protection.
e. Protective bonding must be installed in accordance with local
national wiring rules and regulations.

Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the
product(s) furnished hereunder (the “Product(s)”) shall be free from defects
in material and workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use and operation.
UBIQUITI NETWORKS’ sole and exclusive obligation and liability under
the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion,
to repair or replace any Product that fails to conform to the above
warranty during the above warranty period. The expense of removal and
reinstallation of any Product is not included in this warranty. The warranty
period of any repaired or replaced Product shall not extend beyond its
original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an addition made thereto,
except by Ubiquiti Networks, or Ubiquiti Networks’ authorized
representatives, or as approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal physical,
electromagnetic or electrical stress, including lightning strikes, or
accident;
(V) has been damaged or impaired as a result of using third party
firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original
Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of
the RMA.
In addition, the above warranty shall apply only if: the product has been
properly installed and used at all times in accordance, and in all material
respects, with the applicable Product documentation; all Ethernet cabling
runs use CAT5 (or above), and for outdoor installations, shielded Ethernet
cabling is used, and for indoor installations, indoor cabling requirements
are followed.

Returns
No Products will be accepted for replacement or repair without obtaining
a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS
during the warranty period, and the Products being received at UBIQUITI
NETWORKS’ facility freight prepaid in accordance with the RMA process of
UBIQUITI NETWORKS. Products returned without an RMA number will not
be processed and will be returned freight collect or subject to disposal.
Information on the RMA process and obtaining an RMA number can be
found at: www.ubnt.com/support/warranty.
Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI
NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA,
SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM
AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY,
ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY,
SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS
FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT AND ANY
WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR
TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES.
BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR
ITS THIRD PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE
TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING
THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE
SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS
AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS
FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD
PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS,
DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT
CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY
OF THE FOREGOING. In addition, UBIQUITI NETWORKS does not warrant
that the operation of the Products will be error‑free or that operation will
be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible
for damages or claims of any nature or description relating to system
performance, including coverage, buyer’s selection of products (including
the Products) for buyer’s application and/or failure of products (including
the Products) to meet government or regulatory requirements.

Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL
UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
(INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING
OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE
PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER
LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Note
Some countries, states and provinces do not allow exclusions of implied
warranties or conditions, so the above exclusion may not apply to you.
You may have other rights that vary from country to country, state to
state, or province to province. Some countries, states and provinces do not
allow the exclusion or limitation of liability for incidental or consequential
damages, so the above limitation may not apply to you. EXCEPT TO
THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO
NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY
SOFTWARE (EMBEDDED IN THE PRODUCT) TO YOU. The United Nations
Convention on Contracts for the International Sale of Goods shall not apply
to any transactions regarding the sale of the Products.

Compliance
FCC
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio
communications. Operations of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Industry Canada
This Class A digital apparatus complies with Canadian CAN ICES‑3(B).
Cet appareil numérique de la classe A est conforme à la norme NMB‑3(B)
Canada.
Australia and New Zealand
Warning: This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may
be required to take adequate measures.
CE Marking
CE marking on this product represents the product is in compliance with all
directives that are applicable to it.

RoHS/WEEE Compliance Statement
English
European Directive 2002/96/EC requires that the equipment bearing
this symbol on the product and/or its packaging must not be disposed
of with unsorted municipal waste. The symbol indicates that this
product should be disposed of separately from regular household waste
streams. It is your responsibility to dispose of this and other electric and
electronic equipment via designated collection facilities appointed by the
government or local authorities. Correct disposal and recycling will help
prevent potential negative consequences to the environment and human
health. For more detailed information about the disposal of your old
equipment, please contact your local authorities, waste disposal service, or
the shop where you purchased the product.
Deutsch
Die Europäische Richtlinie 2002/96/EC verlangt, dass technische
Ausrüstung, die direkt am Gerät und/oder an der Verpackung mit diesem
Symbol versehen ist, nicht zusammen mit unsortiertem Gemeindeabfall
entsorgt werden darf. Das Symbol weist darauf hin, dass das Produkt
von regulärem Haushaltmüll getrennt entsorgt werden sollte. Es
liegt in Ihrer Verantwortung, dieses Gerät und andere elektrische
und elektronische Geräte über die dafür zuständigen und von der
Regierung oder örtlichen Behörden dazu bestimmten Sammelstellen zu
entsorgen. Ordnungsgemäßes Entsorgen und Recyceln trägt dazu bei,
potentielle negative Folgen für Umwelt und die menschliche Gesundheit
zu vermeiden. Wenn Sie weitere Informationen zur Entsorgung Ihrer
Altgeräte benötigen, wenden Sie sich bitte an die örtlichen Behörden oder
städtischen Entsorgungsdienste oder an den Händler, bei dem Sie das
Produkt erworben haben.