Ubiquiti AG-PRO-INS User manual

Model: AG-PRO-INS
Quick Start Guide

Hardware Overview
POE IN
Port
Micro-USB
Port
LED
Top View
POE OUT
Port
Removable
Rubber
Casing
LAN
Port
LED
Steady White Powered and initializing.
Steady Blue Working properly and
actively connected.
Alternating Blue/White Device is busy;
do not power off or unplug.

Ports
POE OUT Supports power and data.
Connect this port to the airMAX® device.
POE IN Supports power only. Connect
this port to the PoE adapter or switch.
LAN (Optional) Ethernet connection to
a host computer.
Micro-USB (Optional) Power input from
a mobile power pack.
Reset Buttons
Reset
Reset
Ext
Bottom View with Casing Removed

Reset To reset the airGateway™to
factory defaults, press and hold the
Reset button while the airGateway is
powered on. Hold the button until the
LED alternates blue and white.
Reset Ext To reset the airMAX device
connected to the airGateway to factory
defaults, press the Reset Ext button while
the airMAX device is powered on. Hold
the button for more than 8 seconds until
the LEDs on the device flash.
Configure the airGateway
1. Connect an Ethernet cable to the port
labeled POE IN.

2. Connect the other end of the cable to
a 24V passive PoE adapter or switch.
3. From a mobile device or computer,
connect its Wi-Fi to the airGateway
access point (SSID) named:
airGateway:<MAC Address>
Note: Ensure that DHCP is
enabled on your Wi-Fi adapter.
4. Launch a web browser and go to:
https://192.168.1.1

5. The airOS® login screen will appear.
Enter ubnt in the Username and
Password fields.
Upon initial login you must select
your Country and Language, and
agree to the Terms of Use to use the
product. Click Login.
Note: U.S. product versions are
locked to the U.S. Country Code
to ensure compliance with FCC
regulations.

6. Go to the System page and under
System Accounts, click the key icon
to change the default administrator
username and password.
Click Change, and then click Apply to
save the changes.
Note: The airGateway LED will
turn white to indicate that your
changes are being saved.

7. After your changes have been
saved and the LED is steady blue,
disconnect the Ethernet cable from
the airGateway.
The airGateway is now configured and
ready for use.

Configure an airMAX Device
Use a mobile device or laptop to
configure the airMAX device at the point
of installation via the airGateway’s Wi-Fi:
1. Power the airGateway by using a
24V passive PoE adapter or a mobile
battery pack:
• PoE adapter Connect an Ethernet
cable from a 24V passive PoE
adapter to the port labeled POE IN
on the airGateway.

• Mobile battery pack Connect a
mobile power pack to the Micro-USB
port on the airGateway.
2. Connect an Ethernet cable to the port
labeled POE OUT on the airGateway.

3. Connect the other end of the cable to
the airMAX device.
4. Connect the Wi-Fi on your mobile
device to the airGateway SSID.
5. Launch a web browser on
your mobile device and go to
https://192.168.1.20
6. The airOS login portal of the airMAX
device will appear.
7. Log in and configure the airMAX
device as needed.

8. Once you have finished configuring
the airMAX device, remove the
airGateway:
a. Disconnect the Ethernet cable from
the device.
b. Connect the Ethernet cable from
the PoE adapter to the device.

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the
manufacturer.
WARNING: Do not use this product in location
that can be submerged by water.
WARNING: Avoid using this product during an
electrical storm. There may be a remote risk
of electric shock from lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage,
frequency, and current requirements indicated on
the manufacturer’s label. Connection to a different
power source than those specified may result in
improper operation, damage to the equipment or
pose a fire hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this
equipment. Service should be provided only by a
qualified service technician.
3. Contact a qualified electrician or the manufacturer
if there are questions about the installation prior to
connecting the equipment.
4. Protective earthing is provided by Listed AC adapter.
Building installation shall provide appropriate short-
circuit backup protection.
5. Protective bonding must be installed in accordance
with local national wiring rules and regulations.

Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”)
warrants that the product(s) furnished hereunder (the
“Product(s)”) shall be free from defects in material and
workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use
and operation. UBIQUITI NETWORKS’ sole and exclusive
obligation and liability under the foregoing warranty
shall be for UBIQUITI NETWORKS, at its discretion, to
repair or replace any Product that fails to conform to the
above warranty during the above warranty period. The
expense of removal and reinstallation of any Product
is not included in this warranty. The warranty period
of any repaired or replaced Product shall not extend
beyond its original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an
addition made thereto, except by Ubiquiti
Networks, or Ubiquiti Networks’ authorized
representatives, or as approved by Ubiquiti
Networks in writing;
(II) has been painted, rebranded or physically
modified in any way;
(III) has been damaged due to errors or defects
in cabling;
*640-00185-05*
640-00185-05

(IV) has been subjected to misuse, abuse,
negligence, abnormal physical,
electromagnetic or electrical stress, including
lightning strikes, or accident;
(V) has been damaged or impaired as a result of
using third party firmware;
(VI) has no original Ubiquiti MAC label, or is
missing any other original Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30
days of issuance of the RMA.
In addition, the above warranty shall apply only if: the
product has been properly installed and used at all
times in accordance, and in all material respects, with
the applicable Product documentation; all Ethernet
cabling runs use CAT5 (or above), and for outdoor
installations, shielded Ethernet cabling is used, and
for indoor installations, indoor cabling requirements
are followed.
Returns
No Products will be accepted for replacement or repair
without obtaining a Return Materials Authorization
(RMA) number from UBIQUITI NETWORKS during the
warranty period, and the Products being received
at UBIQUITI NETWORKS’ facility freight prepaid
in accordance with the RMA process of UBIQUITI
NETWORKS. Products returned without an RMA number
will not be processed and will be returned freight
collect or subject to disposal. Information on the RMA
process and obtaining an RMA number can be found at:
www.ubnt.com/support/warranty.

Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED
HEREIN, UBIQUITI NETWORKS, ITS AFFILIATES,
AND ITS AND THEIR THIRD PARTY DATA, SERVICE,
SOFTWARE AND HARDWARE PROVIDERS HEREBY
DISCLAIM AND MAKE NO OTHER REPRESENTATION
OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED
OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF
MERCHANTABILITY, ACCURACY, QUALITY OF SERVICE
OR RESULTS, AVAILABILITY, SATISFACTORY QUALITY,
LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT AND
ANY WARRANTIES ARISING FROM ANY COURSE OF
DEALING, USAGE OR TRADE PRACTICE IN CONNECTION
WITH SUCH PRODUCTS AND SERVICES. BUYER
ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS
NOR ITS THIRD PARTY PROVIDERS CONTROL BUYER’S
EQUIPMENT OR THE TRANSFER OF DATA OVER
COMMUNICATIONS FACILITIES, INCLUDING THE
INTERNET, AND THAT THE PRODUCTS AND SERVICES
MAY BE SUBJECT TO LIMITATIONS, INTERRUPTIONS,
DELAYS, CANCELLATIONS AND OTHER PROBLEMS
INHERENT IN THE USE OF COMMUNICATIONS
FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND
ITS AND THEIR THIRD PARTY PROVIDERS ARE NOT
RESPONSIBLE FOR ANY INTERRUPTIONS, DELAYS,
CANCELLATIONS, DELIVERY FAILURES, DATA LOSS,
CONTENT CORRUPTION, PACKET LOSS, OR OTHER
DAMAGE RESULTING FROM ANY OF THE FOREGOING.
In addition, UBIQUITI NETWORKS does not warrant
that the operation of the Products will be error-free or
that operation will be uninterrupted. In no event shall
UBIQUITI NETWORKS be responsible for damages or

claims of any nature or description relating to system
performance, including coverage, buyer’s selection
of products (including the Products) for buyer’s
application and/or failure of products (including
the Products) to meet government or regulatory
requirements.
Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW,
IN NO EVENT WILL UBIQUITI OR ITS SUBSIDIARIES,
AFFILIATES OR SUPPLIERS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER
DAMAGES (INCLUDING LOST PROFIT, LOST DATA,
OR DOWNTIME COSTS), ARISING OUT OF THE USE,
INABILITY TO USE, OR THE RESULTS OF USE OF THE
PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT,
TORT OR OTHER LEGAL THEORY, AND WHETHER OR
NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Note
Some countries, states and provinces do not allow
exclusions of implied warranties or conditions, so the
above exclusion may not apply to you. You may have
other rights that vary from country to country, state to
state, or province to province. Some countries, states
and provinces do not allow the exclusion or limitation
of liability for incidental or consequential damages,
so the above limitation may not apply to you. EXCEPT
TO THE EXTENT ALLOWED BY LOCAL LAW, THESE
WARRANTY TERMS DO NOT EXCLUDE, RESTRICT OR
MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF
ANY SOFTWARE (EMBEDDED IN THE PRODUCT) TO
YOU. The United Nations Convention on Contracts for

the International Sale of Goods shall not apply to any
transactions regarding the sale of the Products.
Compliance
FCC
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions.
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.

• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Operations of this equipment in a residential area is
likely to cause harmful interference in which case the
user will be required to correct the interference at his
own expense.
This radio transmitter FCC ID: SWX-AMGPRO has been
approved by FCC to operate with the antenna types
listed below with the maximum permissible gain and
required antenna impedance for each antenna type
indicated. Antenna types not included in this list, having
a gain greater than the maximum gain indicated for
that type, are strictly prohibited for use with this device.
Antenna Information: 2.4 GHz PIFA antenna, Gain: 1 dBi
5 GHz PIFA antenna, Gain: 2 dBi
Industry Canada
CAN ICES-3(B)/NMB-3(B)
To reduce potential radio interference to other users,
the antenna type and its gain should be so chosen
that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that permitted for successful
communication.
This device complies with Industry Canada licence-
exempt RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including
interference that may cause undesired operation
of the device.
Users should also be advised that high-power radars
are allocated as primary users (i.e. priority users) of
the band 5650-5850 MHz and that these radars could
cause interference and/or damage to LE-LAN devices.
This radio transmitter (IC: 6545A-AMGPRO) has
been approved by Industry Canada to operate with
the antenna types listed below with the maximum
permissible gain and required antenna impedance
for each antenna type indicated. Antenna types not
included in this list, having a gain greater than the
maximum gain indicated for that type, are strictly
prohibited for use with this device.
Antenna Information: 2.4 GHz PIFA antenna, Gain: 1 dBi
5 GHz PIFA antenna, Gain: 2 dBi
CAN ICES-3(B)/NMB-3(B)
Pour réduire le risque d’interférence aux autres
utilisateurs, le type d’antenne et son gain doivent être
choisies de façon que la puissance isotrope rayonnée
équivalente (PIRE) ne dépasse pas ce qui est nécessaire
pour une communication réussie.
Cet appareil est conforme à la norme RSS Industrie Canada
exempts de licence norme(s). Son fonctionnement est
soumis aux deux conditions suivantes:
1. Cet appareil ne peut pas provoquer d’interférences et
2. Cet appareil doit accepter toute interférence, y
compris les interférences qui peuvent causer un
mauvais fonctionnement du dispositif.