Ubiquiti UAP-AC-PRO-5 User manual

802.11ac Pro Access Point
Model: UAP-AC-PRO

Introduction
Thank you for purchasing the Ubiquiti Networks®
UniFi®802.11ac Pro Access Point. This Quick Start Guide is
designed to guide you through installation and includes
warranty terms.
Package Contents
UniFi ac Pro Mounting Bracket Ceiling Backing Plate
Flat Head Screws
(M3x50, Qty. 4)
Keps Nuts
(M3, Qty. 4)
Screws
(M2.9x20, Qty. 4)
802.11acPRO Access Point
Model:UAP-AC-PRO
Screw Anchors
(M3x20, Qty. 4)
Gigabit PoE* (48V, 0.5A)
with Mount Bracket
Power Cord* Quick Start
Guide
* Only the single-pack of the UAP-AC-PRO includes a PoE adapter and
power cord.
TERMS OF USE: Ubiquiti radio devices must be professionally installed. Shielded Ethernet
cable and earth grounding must be used as conditions of product warranty. TOUGHCable™
is designed for outdoor installations. It is the customer’s responsibility to follow local country
regulations, including operation within legal frequency channels, output power, and Dynamic
Frequency Selection (DFS) requirements.

Installation Requirements
• Phillips screwdriver
• Drill and drill bit (6 mm for wall-mounting or 3 mm for
ceiling-mounting)
• Optional: Drywall or keyhole saw (to cut 18 mm hole for
Ethernet cable feed)
• Cat5/6 UTP cable for indoor installations
Outdoor Installation Requirements
Important: The UAP-AC-PRO may be installed outdoors
under an eave or other protected location. Do not install
the UniFi AP in an open environment.
• Mounting location should be at least 60 cm (2 ft) from the
edge of the eave or ceiling.
• Cable feed must be pointed downwards when wall-mounted.
• Shielded Category 5 (or above) cabling should be used
for all outdoor wired Ethernet connections and should be
grounded through the AC ground of the PoE.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial-grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit
www.ubnt.com/toughcable
System Requirements
• Microsoft Windows 7/8, MacOSX, or Linux
• Java Runtime Environment 1.6 (or above)
• Web Browser: Mozilla Firefox, Google Chrome, or Microsoft
Internet Explorer 10 (or above)
• UniFi Controller software v4.6 or higher; available for free
download at: downloads.ubnt.com/unifi

Network Topology Requirements
• A DHCP-enabled network (for the AP to obtain an IP address
as well as for the wireless clients after deployment)
• A management station running the UniFi Controller
software, located either on-site and connected to the same
Layer-2 network, or off-site in the cloud or NOC
UAP-AC Outdoor
or
NetworkHealth
www WAN LAN
WLAN
VOIP
www WAN LAN WLAN VOIP
IP
DNS
GATEWAY
ACTIVECLIENTS
DOWN
UP
SWITCHES
USERS
GUESTS
DOWN
UP
APS
USERS
GUESTS
DOWN
UP
PHONES
EXTENSION
CALLSIN
CALLSOUT
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX 192
0
0
0
0
0
0
162
2
0
0
0
30
4
3
6
0
DASHBOARD
MAP
DEVICES
CLIENTS
CALLS
STATISTICS
INSIGHTS
SETTINGS
CURRENTSITE
Default
REFRESHRATE
2minutes
NetworkHealth
www WAN LAN
WLAN
VOIP
www WAN LAN WLAN VOIP
IP
DNS
GATEWAY
ACTIVECLIENTS
DOWN
UP
SWITCHES
USERS
GUESTS
DOWN
UP
APS
USERS
GUESTS
DOWN
UP
PHONES
EXTENSION
CALLSIN
CALLSOUT
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX 192
0
0
0
0
0
0
162
2
0
0
0
30
4
3
6
0
DASHBOARD
MAP
DEVICES
CLIENTS
CALLS
STATISTICS
INSIGHTS
SETTINGS
CURRENTSITE
Default
REFRESHRATE
2minutes
O-Site
Cloud/NOC
On-Site
Management
Station
UniFi Switch
UniFi
Security
Gateway
Internet
UAP-AC-PRO UAP-PRO
LAN
WAN
1G
Sample Network Diagram
All UniFi devices support off-site management controllers.
For setup details, see the User Guide on the website:
documentation.ubnt.com/unifi

Hardware Overview
LED
LED Color Status
White Factory default, waiting to be integrated.
Flashing White Initializing.
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Blue
Indicates the device has been successfully
integrated into a network and is working
properly.
Quickly
Flashing Blue
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It
will also display the location of the AP on
the map.
Steady Blue
with occasional
flashing
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).

Ports
Main
Port
Secondary
Port
Security
Slot
USB
Port
Reset
Button
Secondary The Secondary port is a Gigabit Ethernet port used
for bridging.
Reset The Reset button serves two functions for the UniFi AP:
• Restart Press and release the Reset button quickly.
• Restore to Factory Default Settings Press and hold the
Reset button for more than five seconds.
USB The USB port is a USB 2.0 port used to support optional
UniFi accessories.
Main The Main port is a Gigabit Ethernet port used to
connect the power and should be connected to the LAN and
DHCPserver.
Note: If you need to remove the UniFi AP from the Mounting
Bracket, insert a paper clip in the Security Slot to release the
Locking Tab and turn the UniFi AP counterclockwise.

Hardware Installation
The UniFi AP can be mounted on the wall or ceiling. Perform
the steps for the appropriate installation:
Wall Mount
1. Position the Mounting Bracket at the desired location on
the wall with the Arrow pointing up.
2. Mark the four mounting holes, and use a 6 mm drill bit to
drill the holes.
Arrow
3. If your Ethernet cable feeds through the wall, cut or drill a
circle approximately 18 mm in diameter (as shown below).
Then feed the CAT5/6 cable through the hole.
Optional 18 mm Hole for
Ethernet Cable Feed through the Wall

4. Insert the Screw Anchors into the 6 mm holes. Secure the
Mounting Bracket to the wall by inserting the Screws into
the anchors.
5. Remove the rubber port cover from the UniFi AP.

6. If the Ethernet cable is fed through the wall, skip to step7.
If the Ethernet cable runs along the mounting surface,
remove the cable feed plug.
7. Feed the Ethernet cable through the port cover.
Note: The feed hole will stretch to accommodate the
RJ45 connector, and then seal around the cable.
8. Connect the Ethernet cable to the Main port and replace
the port cover.

9. Align the Notch on the top edge of the UniFi AP with the
Arrow on the Mounting Bracket.
Lock
Tab
Arrow
Notch
10. Rotate the UniFi AP clockwise until the tabs lock into place
and the Lock Tab engages.

Ceiling Mount
1. Remove the ceiling tile.
2. Place the Ceiling Backing Plate in the center of the ceiling
tile. Mark the four mounting screw holes and a 18 mm hole
for the Ethernet cable feed.
18 mm Hole for Ethernet Cable Feed
3. Use a 3 mm drill bit to drill the screw holes, and cut or drill
the hole for the Ethernet cable feed.

4. Insert the Flat Head Screws through the Mounting Bracket,
ceiling tile, and Ceiling Backing Plate. Fasten the screws
using the Keps Nuts. Then feed the Ethernet cable through
the tile and bracket.

5. Remove the port cover from the UniFi AP, and then feed
the Ethernet cable through the port cover.
Note: The feed hole will stretch to accommodate the
RJ45 connector, and then seal around the cable.
6. Connect the Ethernet cable to the Main port and replace
the port cover.

*640-00183-04*
640-00183-04
7. Align the Notch on the top edge of the UniFi AP with the
Arrow on the Mounting Bracket.
Lock Tab
Arrow
Notch
8. Rotate the UniFi AP clockwise until the tabs lock into place
and the Lock Tab engages.
9. Set the ceiling tile back into place.

Powering the UniFi AP
The UAP-AC-PRO features auto-sensing 802.3af/802.3at PoE
support and can be powered by any of the following:
• Ubiquiti Networks UniFi Switch
• 802.3af PoE/802.3at PoE+ compliant switch
• Ubiquiti Networks Gigabit PoE Adapter (48V, 0.5A)
The single-pack of the UAP-AC-PRO includes one Gigabit PoE
adapter. For multi-pack units, PoE adapters may be purchased
separately.
Connecting to a PoE Switch
Connect the Ethernet cable from the UniFiAP directly to a PoE
port on the switch.
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 18 20 22 24
SFP1
SFP2
Note: To power optional USB accessories, 802.3at PoE+
is recommended.

Connecting to a PoE Adapter
1. Connect the Ethernet cable from the UniFi AP to the POE
port of the Gigabit PoE adapter.
2. Connect an Ethernet cable from your LAN to the LAN port
of the Gigabit PoE adapter.
3. Connect the Power Cord to the adapter, and then plug the
Power Cord into a power outlet.
Mounting the PoE Adapter (Optional)
1. Remove the PoE Mounting Bracket from the adapter, place
the bracket at the desired location, and mark the two holes.
2. Pre-drill the holes if necessary, and secure the bracket
using two fasteners (not included).
3. Align the adapter’s slots with the tabs of the PoE Mounting
Bracket, and then slide the adapterdown.

Software Installation
Download and install the latest version of the UniFi Controller
software at: downloads.ubnt.com/unifi
Launch the software and follow the on-screen instructions.
Step-by-step instructions are available in the User Guide
located on our website: documentation.ubnt.com/unifi
After you have installed the software and run the UniFi
Installation Wizard, a login screen will appear for the UniFi
Controller management interface. Enter the Admin Name and
Password that you created and click Login.
You can manage your wireless network and view network
statistics using the UniFi Controller management interface.
For information on configuring and using the UniFi Controller
software, refer to the User Guide.

Specifications
UAP-AC-PRO
Dimensions 196.7 x196.7 x 35 mm
(7.74 x 7.74 x 1.38")
Weight
with Mounting Kit
350 g (12.35 oz)
450 g (15.87 oz)
Networking Interface (2) 10/100/1000 Ethernet Ports
Ports (1) USB 2.0 Port
Buttons Reset
Max. Power Consumption 9W / 20W (with Optional USB Accessory)
Power Method PoE 802.3af/802.3at
Power Supply 48V, 0.5A Gigabit PoE Adapter*
Max. TX Power
2.4 GHz
5 GHz
22 dBm
22 dBm
Antennas (3) Dual-Band Antennas, 3 dBi each
Wi-Fi Standards 802.11 a/b/g/n/ac
Wireless Security WEP, WPA-PSK,
WPA-Enterprise (WPA/WPA2, TKIP/AES)
Mounting Wall/Ceiling (Kits Included)
Operating Temperature -10 to 70° C (14 to 158° F)
Operating Humidity 5 to 95% Noncondensing
Certications CE, FCC, IC
* Only the single-pack of the UAP-AC-PRO includes a PoE adapter.

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in location that can
be submerged by water.
WARNING: Avoid using this product during an electrical
storm. There may be a remote risk of electric shock from
lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a
different power source than those specified may result in improper
operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service
should be provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has
an integral safety ground wire intended for connection to a grounded
safety outlet.
a. Do not substitute the power cord with one that is not the provided
approved type. Never use an adapter plug to connect to a 2-wire
outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the
safety certification, modification or misuse can provide a shock
hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there
are questions about the installation prior to connecting the
equipment.
d. Protective earthing is provided by Listed AC adapter. Building
installation shall provide appropriate short-circuit backup
protection.
e. Protective bonding must be installed in accordance with local
national wiring rules and regulations.

Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the
product(s) furnished hereunder (the “Product(s)”) shall be free from defects
in material and workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use and operation.
UBIQUITI NETWORKS’ sole and exclusive obligation and liability under
the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion,
to repair or replace any Product that fails to conform to the above
warranty during the above warranty period. The expense of removal and
reinstallation of any Product is not included in this warranty. The warranty
period of any repaired or replaced Product shall not extend beyond its
original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an addition made thereto,
except by Ubiquiti Networks, or Ubiquiti Networks’ authorized
representatives, or as approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal
physical, electromagnetic or electrical stress, including lightning
strikes, or accident;
(V) has been damaged or impaired as a result of using third party
firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original
Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of
the RMA.
In addition, the above warranty shall apply only if: the product has been
properly installed and used at all times in accordance, and in all material
respects, with the applicable Product documentation; all Ethernet cabling
runs use CAT5 (or above), and for outdoor installations, shielded Ethernet
cabling is used, and for indoor installations, indoor cabling requirements
are followed.
Returns
No Products will be accepted for replacement or repair without obtaining
a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS
during the warranty period, and the Products being received at UBIQUITI
NETWORKS’ facility freight prepaid in accordance with the RMA process of
UBIQUITI NETWORKS. Products returned without an RMA number will not
be processed and will be returned freight collect or subject to disposal.
Information on the RMA process and obtaining an RMA number can be
found at: www.ubnt.com/support/warranty.