Unitech MS810 Installation and operation manual

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Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
MS810 Laser Scanner
Product Reference Guide
Rev. A

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Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
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Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
This manual explains how to install, operate and maintain the Unitech MS810 Laser
Scanner.
No part of this publication may be reproduced or used in any form, or by any
electrical or mechanical means, without permission in writing from the manufacturer.
This includes electronic or mechanical means, such as photocopying, recording, or
information storage and retrieval systems. The material in this manual is subject to
change without notice.
© Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved.
All product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Changes or modications not expressly approved by the party responsible for
compliance could void the user‘s authority to operate the equipment.
Warranty
No warranty of any kind is made in regard to this material, including, but not limited
to, implied warranties of merchantability or tness for any particular purpose. We are
not liable for any errors contained herein or for incidental or consequential damages
in connection with furnishing, performance or use of this material. We shall be under
no liability in respect of any defect arising from fair wear and tear, willful damage,
negligence, abnormal working conditions, failure to follow the instructions and
warnings, or misuse or alteration or repair of the products without written approval.
About This Manual
Preface
Support
Unitech’s professional support team is available to quickly answer your questions
or technical-related issues. Should an equipment problem occur, please contact the
Unitech regional service representatives nearest you. Visit the websites, listed below,
for complete contact information:
UTC (China) http://www.ute.com.cn
UTT (Taipei, Taiwan) http://www.unitech.com.tw
APAC (Taipei, Taiwan) http://www.unitech-adc.com
UTJ (Japan) http://www.unitech-japan.co.jp
UTA (USA, Canada) http://www. ute.com
UTA (Latin America) http://www.latin.ute.com
UTI (Europe) http://www.unitech-europe.nl

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Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
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Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
Chapter 4
Bar Code Symbologies
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Symbologies On/Off - 1
Code 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Code 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Symbologies On/Off - 2
Code 93. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Code 128. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Codabar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Interleaved 2 of 5..............................................18
Industrial2of5...............................................19
Symbologies On/Off - 3
MSI ........................................................20
UPC/EAN ...................................................20
Symbologies Setup - 1
Code 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Code 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Symbologies Setup - 2
Code 93. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Code 128. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Codabar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Symbologies Setup - 3
Codabar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Interleaved 2 of 5..............................................25
Industrial2of5...............................................26
Symbologies Setup - 4
MSI ........................................................27
UPC/EAN ...................................................27
Symbologies Setup - 5 ..........................................29
Symbologies Setup - 6
UPC/EAN ...................................................31
Edit Setup Bar Codes ...........................................32
Macro/Special Keys Setup Bar Codes..............................34
Termination String Setup Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 5
Factory Default Settings
Scanner Timing/Default .........................................37
Chapter 6
Troubleshooting
Possible Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Other Product Questions ........................................40
Preface
About This Manual
FCC Compliance ................................................2
Warranty .......................................................2
Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 1
Introduction
Introducing the MS810 ...........................................6
A Tour of the MS810 .............................................7
Laser Scan Engine Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Decode Zone ...................................................9
Chapter 2
Installation
USB Cable Connection ..........................................10
PS2 (K/B) Cable Connection .....................................11
Operating the MS810. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 3
Bar Code Setup Menu
Multi-Interface Functions - 1
OutputMode.................................................13
Buzzer/LED ..................................................13
Image ......................................................13
Code ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Multi-Interface Functions - 2
Reading Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PC Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Transmit Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Language ...................................................16
Table of Contents

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Introducing the MS810
The Unitech MS810 1D laser bar code scanner combines the best scanning
performance and value. The device provides an accurate, easy, and fast method of
data entry and data storage for computerized information systems. It is easy to install
and does not require software or drivers to operate.
All the operating parameters are programmed by the bar code programming menu
and stored in non-volatile RAM which can retain the settings after power is turned off.
The MS810 is a powerful and reliable handheld scanner without compromise. It is
compatible with USB and K/B interfaces, and numerous congurations.
Introduction
Chapter 1
A Tour of the MS810
The following section describes the main components and features of the MR810.
No. Component Description
1. LED (Blue/Red) LED light indicates a proper decode.
2. Speaker Speaker beeps to indicate a proper decode.
3. Handle Ergonomic handle allows for an easy grip.
4. Trigger Trigger device allows for manual scanning.
5. Exit Window A scratch-resistant surface for high-quality
scans.
NOTE: When a barcode is successfully decoded, the blue LED light on the back of
the scanner will turn on and off, and the scanner will beep once. If the barcode is
not successfully read, the LED will show red and the beep will not sound.
2
1
5
3
4

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Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
Laser Scan Engine Specications
Performance
Light Source: 650 nm (+10/-5 nm) Laser Diode, 1mW (peak)
Depth of Field (40 mils): Up to 420 mm Min.
Scan Speed: 80 scans/sec
Max Resolution: 0.1mm (4mils) - Code 39
Print Contrast: 45% or more
Scan Angle: 38º
Reading Indicator: Blue/Red LED, Audible Beep
Interface: USB, PS/2
Symbologies: UPC/EAN/JAN, Code 39, Codabar, ITF 2/5,
Code 128, Code 11, Code 93, MSI
Electrical Characteristics
Input Voltage: 5 VDC ± 0.5V
Current - Operating: 60mA
Regulation: FCC Class A & CE & IEC60825 Class II,
CDRH: Class II
Physical Characteristics
Dimensions (L x W x H): 93mm x 61mm x 182mm
Weight: 130 g +/- 5 g (without cable)
Case Material: Rubber & ABS Plastic
Environmental Characteristics
Operating Temperature: 0ºC to 50ºC (32ºF to 122ºF)
Storage Temperature: -20ºC to 60ºC (-4ºF to 140ºF)
Operating Humidity: 10% to 85% relative humidity, non-condensing
Storage Humidity: 5% to 95% relative humidity, non-condensing
Light Level: Up to 36000 Lux
Shock: 1.5m drop onto concrete
Decode Zone
The Decode Zone is based on Symbol’s Standard Code 39 PCS=0.9 lable in a 600 lux
environment.
NOTE: Do not hold the scanner directly over a barcode at 90˚. Scanning light
bounces directly back into the scanner from the barcode label is known as
specular reection which will create a “dead zone” where decoding is difcult.
Practice a few times to nd what range of angles works best.

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Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
USB Cable Connection
Insert the plug on the free end of the USB Communications Cable into any open USB
port on the host as described below.
Reset Conguration to Defaults
If you are unsure of the scanner
conguration or have scanned the
incorrect codes, please scan the “Reset
Conguration to Defaults” barcode.
This will reset the scanner to its factory
defaults settings in USB interface.
Installation
Chapter 2
PS/2 (K/B) Cable Connection
Reset Conguration to Defaults
If you are unsure of the scanner
conguration or have scanned the
incorrect codes, please scan the “Reset
Conguration to Defaults” barcode.
This will reset the scanner to its factory
defaults settings in PS/2 interface.

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Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
To Operate the MS810
1. Be sure that Host computer is turned OFF.
2. Ensure that all connections are secure.
3. Turn on your host computer and operate the scanner in Notepad, Word or your
preferred software.
4. Aim the scanner at a barcode, ensure that the scanner is in trigger mode (default),
and press the trigger.
5. On successful decode, the blue LED light will turn on and off. The scanner will beep
once.
Maintenance
Cleaning the scan window is the only maintenance required. A dirty window may
affect scanning accuracy. Wipe the scanner window gently with a lens tissue or other
material suitable for cleaning optical material. Do not spray water or other cleaning
liquids directly onto the window.
Bar Code Setup Menu
Chapter 3
Multi-Interface Functions - 1
OUTPUT FIRMWARE VERSION
RESET CONFIGURATION TO
DEFAULTS
0A 0B
OUTPUT MODE – KEYBOARD / USB OUTPUT MODE OUTPUT MODE – KEYBOARD / USB
000600 000600
GOOD READ BEEP TONE – NONE BUZZER / LED GOOD READ BEEP TONE - RESET
014200 0B142
DECODE OPTIONS REVERSE IMAGE
– ENABLE
IMAGE DECODE OPTIONS REVERSE IMAGE
- DISABLE
01391 01390

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DECODE OPTIONS SEND BAR CODE
ID - DISABLE
CODE ID DECODE OPTIONS SEND BAR CODE
ID – AS A PREFIX
01400 01401
DECODE OPTIONS SEND BAR CODE
ID - RESET
DECODE OPTIONS SEND BAR CODE
ID – AS A SUFFIX
Multi-Interface Functions - 2
SCAN MODE – SINGLE SCAN
READING
MODE
SCAN MODE – SINGLE SCAN
NO TRIGGER
013300 013301
SCAN MODE – MULTISCAN
SCAN MODE – MULTISCAN
NO TRIGGER
013302 013303
SCAN MODE – CONTINUOUS SCAN SCAN MODE - PULSE
013304 013305
LASER/CCD TIMEOUT – 5 SECONDS LASER/CCD TIMEOUT – 2 SECONDS
0134005 0134002
LASER/CCD PULSE RATE - 7 LASER/CCD PULSE RATE - 3
013507 013503
Multi-Interface Functions - 1 (cont.)

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Interface - Keyboard Wedge
WEDGE MODE - AUTODETECT
PC
Communication
WEDGE MODE – SCAN SET 2
` PASS THRU
000200 000204
TRANSMIT SPEED - 0
TRANSMIT
SPEED TRANSMIT SPEED - 25
0000000 0000025
KEYBOARD COUNTRY - USA LANGUAGE KEYBOARD COUNTRY - GERMAN
0005000 0005010
KEYBOARD COUNTRY – FRANCE KEYBOARD COUNTRY - UNIVERSAL
0005009 0005025
Introduction
This section contains a list of supported symbologies with congurable settings for
each symbology.
Symbologies On/Off - 1
CODE 11 - ENABLE CODE 11 CODE 11 - DISABLE
01261 01260
CODE 39 ENABLE
CODE 39
CODE 39 DISABLE
00221 00220
FULL ASCII ENABLE FULL ASCII DISABLE
00231 00230
Bar Code Symbologies
Chapter 4

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Symbologies On/Off - 2
CODE 93 - ENABLE CODE 93 CODE 93 - DISABLE
00621 00620
CODE 128 - ENABLE CODE 128 CODE 128 - DISABLE
00691 00690
CODE 128 ISBT - ENABLE CODE 128 ISBT - DISABLE
00701 00700
CODABAR - ENABLE
CODABAR
CODABAR - DISABLE
00851 00850
I2OF5 - ENABLE
INTERLEAVED
2 OF 5 I2OF5 - DISABLE
00961 00960
Symbologies On/Off - 2 (cont.)
ID2OF5 - ENABLE
INDUSTRIAL
2 OF 5 ID2OF5 - DISABLE
01061 01060

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Symbologies On/Off - 3
MSI - ENABLE MSI MSI - DISABLE
01151 01150
UPC-A ENABLE UPC/EAN UPC-A DISABLE
00341 00340
UPC-E ENABLE UPC-E DISABLE
00351 00350
EAN-13 ENABLE EAN-13 DISABLE
00361 00360
EAN-8 ENABLE EAN-8 DISABLE
00371 00370
Symbologies Setup - 1
CODE 11 ID CHARACTER – “m” CODE 11 CODE 11 ID CHARACTER – “Z”
0131M 0131Z
CODE 11 LASER/CCD REDUNDANCY
- ENABLE
CODE 11 LASER/CCD REDUNDANCY
- DISABLE
01321 01320
CODE 39 SS CHAR - NONE
CODE 39
CODE 39 SS CHAR ‘+’
002700 002704
CODE 39 SEND START/STOP CHARS
ENABLE
CODE 39 SEND START/STOP CHARS
DISABLE
00281 00280
CODE 39 ID CHARACTER ‘a’ CODE 39 ID CHARACTER ‘z’
0031A 0031Z

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Symbologies Setup - 1 (cont.)
CODE 39 LASER/CCD REDUNDANCY
ENABLE
CODE 39 CODE 39 LASER/CCD REDUNDANCY
DISABLE
00331 00330
Symbologies Setup - 2
CODE 93 ID CHARACTER – “h” CODE 93 CODE 93 ID CHARACTER – “Z”
0066h 0066Z
CODE 93 LASER/CCD REDUNDANCY
- ENABLE
CODE 93 LASER/CCD REDUNDANCY
- DISABLE
00681 00680
CODE 128 ID CHARACTER – ‘g’
CODE 128
CODE128 ID CHARACTER - ‘Z’
0081g 0081Z
CODE 128 LASER/CCD REDUNDANCY
- ENABLE
CODE 128 LASER/CCD REDUNDANCY
- DISABLE
00841 00840
CODABAR SEND START/STOP CHARS
- ENABLE
CODABAR CODABAR SEND START/STOP CHARS
- DISABLE
00861 00860

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Symbologies Setup - 2 (cont.)
CODABAR WIDE GAPS ALLOWED -
ENABLE CODABAR CODABAR WIDE GAPS ALLOWED
- DISABLE
00901 00900
Symbologies Setup - 3
CODABAR ID CHARACTER – ‘k’ CODABAR CODABAR ID CHARACTER – ‘Z’
0094k 0094Z
CODABAR LASER/CCD REDUNDANCY
- ENABLE
CODABAR LASER/CCD REDUNDANCY
- DISABLE
00951 00950
I2OF5 CHECK DIGIT - DISABLE
Interleaved
2 of 5 I2OF5 CHECK DIGIT - ENABLE
00970 00981
I2OF5 ID CHARACTER – ‘i’ I2OF5 ID CHARACTER – ‘Z’
0104i 0104Z
I2OF5 LASER/CCD REDUNDANCY -
ENABLE
I2OF5 LASER/CCD REDUNDANCY
- DISABLE
01051 01050

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Symbologies Setup - 3 (cont.)
ID2OF5 BAR START/STOP - ENABLE
Industrial
2 of 5 ID2OF5 BAR START/STOP - DISABLE
01071 01070
ID2OF5 BAR START/STOP - ENABLE ID2OF5 BAR START/STOP - DISABLE
0113j 0113Z
Symbologies Setup - 4
ID2OF5 LASER/CCD REDUNDANCY
- ENABLE
ID2OF5 LASER/CCD REDUNDANCY
- DISABLE
01141 01140
MSI CHECK DIGIT – MOD 10
MSI
MSI CHECK DIGIT –RESET
01160 0B116
MSI ISBN ID CHARACTER –’f’ MSI ISBN ID CHARACTER –’Z’
0053f 0053Z
MSI LASER/CCD REDUNDANCY - ENABLE
MSI LASER/CCD REDUNDANCY
- DISABLE
01251 01250
EXPAND UPC-E TO UPC-A ENABLE
UPC/EAN
EXPAND UPC-E TO UPC-A DISABLE
00381 00380

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Symbologies Setup - 4 (cont.)
EXPAND UPC-A TO EAN-13 ENABLE UPC/EAN EXPAND UPC-A TO EAN-13 DISABLE
00391 00390
CONVERT EAN-13 TO ISBN ENABLE CONVERT EAN-13 TO ISBN DISABLE
00481 00480
Symbologies Setup - 5
SEND UPC-A CHECK DIGIT ENABLE SEND UPC-A CHECK DIGIT DISABLE
00421 00420
SEND UPC-E CHECK DIGIT ENABLE SEND UPC-E CHECK DIGIT DISABLE
00431 00430
SEND EAN-13 CHECK DIGIT ENABLE SEND EAN-13 CHECK DIGIT DISABLE
00461 00460
SEND EAN-8 CHECK DIGIT ENABLE SEND EAN-8 CHECK DIGIT DISABLE
00471 00470
UPC-A ID CHARACTER ‘b’ UPC-A ID CHARACTER ‘Z’
0049b 0049Z

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Symbologies Setup - 5 (cont.)
UPC-E ID CHARACTER ‘c’ UPC-E ID CHARACTER ‘Z’
0050c 0050Z
EAN-13 ID CHARACTER ‘e’ EAN-13 ID CHARACTER ‘Z’
0051e 0051Z
Symbologies Setup - 6
EAN-8 ID CHARACTER ‘d’ UPC/EAN EAN-8 ID CHARACTER ‘Z’
0052d 0052Z
ISBN ID CHARACTER ‘f’ ISBN ID CHARACTER ‘Z’
0053f 0053Z
UPC/EAN SUPPLEMENTS - DISABLE
UPC/EAN SUPPLEMENTS – 2 DIGIT
ONLY
00550 00551
UPC/EAN SUPPLEMENTS – 5 DIGIT ONLY UPC/EAN SUPPLEMENTS – 2 & 5 DIGIT
00552 00553
UPC/EAN LASER/CCD REDUNDANCY
ENABLE
UPC/EAN LASER/CCD REDUNDANCY
DISABLE
00541 00540

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Edit Setup Bar Codes
EDIT #1 – STRIP 1 LEADING CHARACTER ON
ALL BAR CODES THAT START WITH ‘12345’ EDIT #1 - OFF
02000101000000100000000112345 0B20001
EDIT #2 – STRIP 1 TRAILING CHARACTER EDIT #2 – OFF
020002020000001 0B20002
EDIT #1 – FILTER LEADING SPACES EDIT #1 - OFF
020001030000032 0B20001
EDIT #1 – FILTER TRAILING SPACES EDIT #1 - OFF
020001040000032 0B20001
EDIT – FILTER ALL’-’ CHARACTERS
EDIT – DISABLE FILTER OF ALL ‘-’
CHARS
020000050000045 0B20000050000045
Symbologies On/Off - 5
UPC-E ID CHARACTER ‘c’ UPC-E ID CHARACTER ‘Z’
0050c 0050Z
EAN-13 ID CHARACTER ‘e’ EAN-13 ID CHARACTER ‘Z’
0051e 0051Z
Edit Setup Bar Codes (cont.)
EDIT - INSERT LEADING ZERO
EDIT – DISABLE INSERT LEADING
ZERO
020000060000000048 0B20000060000000048

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Macro/Special Keys Setup Bar Codes
MACRO #1 – FIND ‘1’ AND REPLACE WITH ‘ONE’ MACRO #1 - DISABLED
02010101011ONE 0B20101
MACRO #2 – FIND ‘2’ AND REPLACE WITH ‘TWO’
FOR CODE 39 ONLY MACRO #2 - DISABLED
0201023012TWO 0B20102
MACRO – FIND ‘0’ AND REPLACE WITH ‘A’
MACRO – FIND ‘0’ AND REPLACE WITH
‘A’ - DISABLE
02010001010A 0B2010001010A
SPECIAL KEY –MAP F3 TO ‘0’
SPECIAL KEY – DISABLE F3 KEY
MAPPING
0162048 0B162
SPECIAL KEY – MAP KEYPAD ENTER TO ‘2’
SPECIAL KEY – DISABLE KEYPAD
ENTER MAPPING
0182050 0B182
Termination String Setup Bar Codes
STRING #1 – TERMINATION CHAR - CR STRING #1 – TERMINATION - LF
0202011000$0D 0202011000$0A
STRING #1 – TERMINATION CR+LF STRING #1 - DISABLE
0202011000$0D$0A 0B20201
STRING #2– CODE 128 TERMINATION CHAR
- CR
STRING #2 – CODE 128 TERMINATION
CHAR - LF
0202021080$0D 0202021090$0A
STRING #2– CODE 128 TERMINATION
CHAR – CR+LF
STRING #2– CODE 128 TERMINATION
CHAR - REMOVED
0202021080$0D$0A 0B20202
STRING – CODE 39 TERMINATION CHAR - TAB
STRING – CODE 39 TERMINATION CHAR
– TAB - REMOVED
0202001020$09 0B202001020$09

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Termination String Setup Bar Codes (cont.)
STRING ALL CODES PREAMBLE - STX
STRING ALL CODES POSTAMBLE
- ETX
0202002000$02 0202003000$03
Scanner Settings Default
Keyboard Wedge Communication Default
Terminal Type PC/AT
Keyboard US Keyboard
Terminator Enter (Alpha numeric)
USB Communication Default
Terminator Type Enter
Code mode Scan mode
Keyboard US Keyboard
Decoder Selection Default
EAN/UPC Enable
Code 39 Enable
Code 32 Disable
CODABAR Enable
ITF 2 of 5 Enable
MSI Disable
Code 93 Enable
Code 128 Enable
EAN-128 Disable
Factory Default Settings
Chapter 5

38
Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
39
Copyright 2007 Unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of Unitech Electronics Co., Ltd.
Problem: Nothing happens when I follow the operating instructions.
Possible Cause: Possible Solution:
Interface cables are loose Check for loose cable connections. If
problem persits, call technical support
for assistance.
Problem: My computer gets a keyboard error while booting up.
Possible Cause: Possible Solution:
The scanner is damaged or is no longer
functioning.
Disconnect the scanner from your
computer and use your keyboard only.
Reboot your computer. If your computer
still gets a keyboard error, then the
problem may not be the scanner. Call
technical support for assistance.
Problem: Light comes on, but the scanner doesn’t read the bar code.
Possible Cause: Possible Solution:
Interface cables are loose Check for loose cable connections
Scanner is not programmed for the
correct bar code type.
Be sure to select the correct interface
selection and ensure that the scanner is
programmed to read the type of barcode
you are scanning.
Barcode symbol is unreadable. Check the symbol to make sure it is not
de-faced. Try scanning test symbols of
the same barcode type.
Distance between scanner and barcode
is incorrect.
Move the scanner closer or further from
the barcode.
Troubleshooting
Chapter 6
Problem: The scanner beeps, but no data is displayed on my computer.
Possible Cause: Possible Solution:
Scanner is not programmed for the
correct host type.
Please make sure the scanner is
congured to the appropriate host type
by scanning the corresponding
programming barcode on the User’s
Manual.
The scanner is congured to send the
numeric data as KEYPAD NUMERICS,
or the Keyboard Country setting is set to
UNIVERSAL
Recongure the scanner to Send
Numerics as MAIN KEYBOARD KEYS
and set the Keyboard Country setting to
the country setting of your computer.
Problem: My Caps Lock LED on my keyboard ickers when I read a
bar code.
Possible Cause: Possible Solution:
The Keyboard that you are using
requires shifting in and out of the shift
Lock mode to send the data properly.
You can reduce the ickering and speed
up the data transmition by sending
numeric data as keypad numerics, or
setting the keyboard country mode to
UNIVERSAL.
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