URC MX-1400 User manual

Order Number
: GETEC-C1-21-415
FCC Part 15 subpart C
Test Report Number
: GETEC-E3-21-023
Page 1 / 1
EUT Type: RF Remote Controller
FCC ID.: OZ5URCMX1400
APPENDIX H
: USER’S MANUAL

MX-1400
Owner’s Manual
Complete Control MX-1400
Owner’s Manual

Complete Control MX-1400
Owner’s Manual
Rev 1.0
Table of Contents
Introducing the MX-1400
Thank you for purchasing URC’s MX-1400 wand remote control Its easy and
intuitive use helps to simplify your life while adding control of more things than
thought possible
Online Support
Complete Control is sold direct only and must be installed/program by a certied
custom integrator
End-User Support
Visit the URC Home Page for product information, owner’s manuals, and support
contact information
Contact Support
Complete Control is a URC product sold direct only For questions or assistance
contact your Custom Installer/Programmer
My Installer/Programmer
Congratulations!...............................................................................................................1
Features & Benefits..........................................................................................................1
Requirements & Compatibility.......................................................................................2
Parts....................................................................................................................................2
Connecting the Battery Pack .........................................................................................3
Using the Charging Cradle..............................................................................................3
Two-way via Wi-Fi (2.4 GHz) ..........................................................................................3
Using the MX-1400 ...........................................................................................................4
Using Voice Control .........................................................................................................7
Displaying the Setup Menu ............................................................................................8
Sleep Timers............................................................................................................... 9
Network ...................................................................................................................... 9
Voice Assistant........................................................................................................ 10
Enabling Alexa......................................................................................................... 11
Brightness................................................................................................................. 13
System ....................................................................................................................... 13
Button Light .............................................................................................................. 14
Power ........................................................................................................................ 14
Date & Time .............................................................................................................. 15
Button Beep.............................................................................................................. 15
Pickup........................................................................................................................ 16
Software Update...................................................................................................... 16
Factory Default......................................................................................................... 17
Specifications .................................................................................................................18
Limited Warranty Statement.........................................................................................18
Technical Support
Toll Free: 800-904-0800
Main: 914-835-4484
[e-mail]
H o u r s : 9 : 0 0 a m - 5 : 0 0 p m E S T M - F

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Complete Control MX-1400
Owner’s Manual
Congratulations!
Thank you for purchasing the MX-1400 Wi-Fi remote control for your Complete
Control system The MX-1400 communicates with your Complete Control system
via the local wireless network to control devices throughout your home/business
Use the MX-1400 to navigate through rooms, menus, and control your system’s
audio/video devices, climate, lighting, and more
Features & Benefits
• Quick Connect Wi-Fi
When woken up, the remote connects to the wireless network (2.4 GHz)
almost instantly for control of your system and devices
•Two-way Metadata Feedback
Experience feedback directly on the MX-1400’s 2 4” display when used with
an ever expanding line of 3rd Party modules such as HEOS, Ecobee, Sonos,
Roku and many more
Consult with your certified URC integrator to learn more about compatible
3rd party integration
• Voice Assistant Ready
Enable the built-in Amazon Alexa service to send commands verbally
directly from the remote by pushing the press-to-talk microphone button
• H264 IP Camera Support
View almost any security camera directly on the MX-1400’s display The
MX-1400 supports high quality camera streams Ask your certified URC
integrator for further details

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Complete Control MX-1400
Owner’s Manual
Requirements & Compatibility
• Complete Control
The MX-1400 requires an MRX Advanced System Controller on the network
and must be programmed by a certified Complete Control integrator When
programmed, the MX-1400 is capable of controlling devices around the
home/business without being within “line-of-sight” of the equipment by
sending commands over the wireless (Wi-Fi) network
Parts
• MX-1400 Wi-Fi Remote Control
• Li-ion Rechargeable Battery
• Charging Cradle
• Power Adapter
• USB Type C-Cable
MX-1400 Charging Cradle
Rechargeable Battery
Power Adapter
USB Type C Cable

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Complete Control MX-1400
Owner’s Manual
Connecting the Battery Pack
A battery is included in the box when shipped from the factory Press the spring lock
down to unlock and remove the cover Place the battery into the battery compartment,
making sure to align the contacts on the battery with the contacts within the MX-1400’s
battery compartment The battery snaps into place when aligned properly Replace the
battery cover
Using the Charging Cradle
Plug the 5V DC adapter into a power outlet and into the rear of the charging cradle
Gently place the MX-1400 into the cradle, so that the remote automatically aligns itself
to the contacts on the charging cradle The status light immediately illuminates
It is possible to connect the USB Type C cable directly into the bottom of the MX-1400
There are three (3) Status light conditions:
• Red Indicates the the remote’s battery is charging
• Blue Indicates that the remote’s battery is off the charging dock
• White Indicates that the remote’s battery is fully charged
Two-way via Wi-Fi (2.4 GHz)
The MX-1400 has the capability of providing two-way control of supported devices
directly on the 2 4” LCD touch-screen display These devices must be congured in the
Complete Control program le Consult your custom integrator for additional details

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Using the MX-1400
The Main Menu pages display activities and/or devices Press the Main button to access
the Main Menu Larger systems may have more than one (1) page Press either of the
Page buttons to view additional Main Menu pages
Although the MX-1400 is programmed with custom layouts and devices, there are
persistent buttons that maintain a steady function:
A. Power On With a single press of this button, the Complete Control system
turns on all the devices of the current room
B. Room Off/House Off With a single press of this button, the Complete Control
system turns off all the devices of the current room Press-n-hold this button for
greater than three (3) seconds to display the system’s Power Menu This menu
allows the user to turn off the room, the entire system, or any custom activity
programmed by the custom integrator
C. Capacitive Touch Screen The specic function of each button is linked to the
screen icon associated to the LCD screen These buttons are used to select
activities, devices, functions, navigate, and more Speak with your custom
integrator for more details
D. Page Left/Right These buttons are used to navigate through the various Main
Menu and Device/Activity Menu pages
E. Main By default, this button returns the user to the previous menu
F. Vol+, Vol-, & Mute Used to increase, decrease, or toggle the mute status of
the active audio device
G. CH+, CH-, & Prev Used to change a cable/SAT channel up or down or
to navigate through a device’s on-screen menus The Prev button returns to
the device’s previous channel or can be used to return the user to a
previous menu
F G
D
E
A A
A

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H. Microphone Select this button to interact with the native voice assistant
service When pressed, the microphone activates and listens to your verbal
commands The microphone is shut off when the button is no longer pressed
I. Navigation Keys Comprised of up, down, left, and right These buttons are
used to navigate through the menus and/or devices
J. Select Center button of navigation keys, used to conrm selections displayed
on a viewing device
K. Menu Displays the on-screen menu of the active device
L. Guide Displays the channel guide for the device’s on-screen display
M. Info Displays channel information for the device’s on-screen display
N. Exit Closes out any open menus or guides on the display or returns to the
previous menu
H
L
I
N
J
K
M

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O. Transport Buttons These are the available buttons:
●(Play)
●(Pause)
●(Stop)
●(Record)
●(Skip+)
●(Skip-)
●(Rew)
●(FF)
O

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Using Voice Control
The MX-1400 has the capability of using Amazon Alexa Voice Assistant to control
programmed activities, devices, and more
For instructions on how to enable the Alexa Voice service, refer to page 11
The MX-1400 preserves your privacy with a push-to-talk button on the remote control
This means the Alexa Service is only listening when you want it too
Custom activities and devices can be controlled via Alexa; however, conguration is
required Speak with your certied URC integrator for more details
Issuing Voice Commands
Voice Commands can be issued easily and intuitively with the push-to-talk button
This button removes the need to say “Alexa…”
Simply press-n-hold the button and say phrases such as…
• “Turn on bedroom Blu-ray”
• “Turn on living room ESPN”
• “Turn off the kitchen lights”
• And much more…
The MX-1400 does not support the following Amazon Alexa features:
• Audio Playback via Amazon Music, Audible, or other music services
• Alexa Drop-In, calls, or video calls
• No graphical feedback
Press-n-hold the microphone
button to issue a verbal command
such as “Turn on Living Room Cable”

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Displaying the Setup Menu
The Setup Menu allows users to configure or change certain behaviors of the MX-1400
Enter the Setup Menu by pressing and holding the Main and Select (see image at the
right) buttons for greater than ve (5) seconds
Use the up and down navigation buttons to maneuver between the two Setup pages To
select an option, highlight the desired setting and press the “Select” key at the center of
the navigation keys
To return to a previous page press the left page button (at the left of Main Menu) Press
the Main or Exit button to return the remote to the Main Menu
The Setup Menu times out after 60
seconds and returns the MX-1400
to the system’s Main Menu
• Sleep Timers
• Network
• Voice Assistant
• Brightness
• System
• Button Light
• Power
• Date & Time
• Button Beep
• Pickup
• Software Update
• Factory Default
Image on display presents all
the options available on the
two (2) Settings Menu pages

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Sleep Timers
Adjust the amount of time the screen remains on when the remote is not in use The
time can be set independently based on whether the remote is using battery power
or sitting on the charging cradle
Once the settings are adjusted, press the Save button Pressing Cancel reverts the
remote to the last saved setting
Network
The following options are displayed:
• Wi-Fi Networks Displays all stored wireless networks This option allows
the user to connect to any network stored on the remote
• Wireless Search Select to connect to an available wireless network
SSID and Password may be required
• Network Settings Allows the user to congure the remote’s network
properties such as IP address, Gateway, DNS, and more
WARNING! Only use this option when instructed by URC’s Technical Support team
or your custom install professional
Leaving the remote’s display on
for long periods of time may
reduce your device’s battery life
Do not make changes on this screen
Changing network settings may lead
to issues controlling the system

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Voice Assistant
This Settings Menu option allows you to integrate your Complete Control system
with voice assistant services such as Amazon Alexa
Choose the supported voice assistant service (Amazon Alexa) and follow the on-
screen directions
The Alexa setup menu provides a code that must be entered into the Amazon
Alexa URL (displayed on the LCD screen of the MX-1400)
Once enabled, use the push-to-talk button to control the Complete Control system
or any other Alexa enabled device
• Alexa Voice Volume Adjust
the volume of the Alexa service
on the MX-1400
• Notification Volume Adjust
the volume for notification
alerts
• Audio Cue Enable or disable
the audio cue It provides an
audio “chime” that informs the
user that the voice service is
“listening”

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Enabling Alexa
Follow these instructions to enable the Alexa Voice Assistant Service:
1 From the Settings Menu, select Voice Assistant
2 Select Amazon Alexa
3 Select Get Started
1
2
3

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4. Open a web browser and navigate to amazon com/code
5. Enter the code displayed on the MX-1400
4
5

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Brightness
Adjust the screen brightness by pressing the adjacent LCD buttons to increase or
decrease the brightness level
Once the brightness has been adjusted, press the Save button Pressing Cancel
reverts the remote to the last saved setting
System
Displays information about the remote’s operating system, memory, etc Press the
More button to view further system information Pressing the Cancel button exits
to the remote’s Setup Menu
High brightness levels may
reduce the MX-1400’s
battery life

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Button Light
Adjust the brightness of the remote’s button backlighting Press the adjacent LCD
buttons to increase or decrease the button backlighting
Once the button back light has been adjusted, press the Save button Pressing
Cancel reverts the remote to the last saved setting
Power
Displays the remote’s remaining battery level Adjust when the “Low Battery”
warning screen appears
Once the Power settings have been adjusted, press the Save button Pressing
Cancel reverts the remote to the last saved setting
Brighter button light levels
may reduce the MX-1400’s
battery life

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Date & Time
The remote’s date and time settings have been set by your certied custom
integrator If needed, the date and time settings can be manually changed here
If the system’s date and time are adjusted, the Complete Control system adopts the
new date and time globally
If the advanced system controller is reset, it defaults to the program’s default
location using the Internet If Internet is not present, the date and time must be
entered manually from a URC interface such as the MX-1400
Once the date and time settings have been adjusted, press the Save button
Pressing Cancel reverts the remote to the last saved setting
Button Beep
Adjust the button “beep” of the remote Press the adjacent LCD buttons to increase
or decrease the volume level
Once the sound has been adjusted, press the Save button Pressing Cancel reverts
the remote to the last saved setting
Higher sound levels may
reduce the MX-1400’s
battery life

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Pickup
Turn on or off the remote’s pickup sensor When enabled, the MX-1400 turns on
when the remote is picked up Select Yes (turn on) or No (turn off)
Software Update
URC’s system has the ability to be programmed by a certied URC programmer
remotely (after initial installation) There may be situations where the device may
need to have the software update applied manually
Select this option only when instructed by your certied URC integrator or URC’s
Technical Support Team
Enabling the pickup sensor
may reduce the MX-1400’s
battery life

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Factory Default
Resets the memory of the MX-1400 to the factory settings All existing
programming is erased The device requires reconguration by your certied URC
integrator
WARNING! Only use this button when instructed by URC’s Technical Support team